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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Allergy and Immunology
PediatricsAllergy & Immunology
MD, Virginia Commonwealth University Medical College Richmond, VA PhD
Comers Childrens Hospital at the University of Chicago Chicago, IL
Brigham and Womens Hospital Boston, MA
Children's Hospital of Pittsburgh of UPMC
View Dr. Chong's full list of publications at PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 48
Dr Ching seemed very cold from the moment she stepped into the room. my son has extreme eczema and she showed little compassion towards us and the fact that he's been in pain for the 6 months of his life. she had no suggestions for us
Every visit we have with Dr. Chong has always been pleasant and shes always very friendly. Very willing to help her patients as best as she could.
She's good and to-the-point.
Dr. Chong & staff always go above & beyond for my child. Its always a great experience.
Great experience and thankful we were seen so prompt. I'm looking forward to the care plan we have in tact for my daughter and am happy that within a few hours from being seen I can already see a difference with my child's health.
Dr. Chong is an excellent doctor and is so good with my daughters care. We travel 3 1/2 hours to see her and would always travel to see her!
Dr Chong was awesome and very informative. The resident Dr was amazing amd very engaging as well. we are very happy
We love Dr. Chong
I could not have been more pleased or impressed with the care provided.
I cant say even one bad thing about this doctor, other doctors in this hospital or the hospital itself. Excellant!! We are extremely impressed.
Dr. Chong was very attentive and thorough in her exam and history taking. She's very sociable, smart, and experienced in her field. I appreciate the visit my child has with her.
Dr Chong explained care options in a very easy to understand way. She gave us treatment options and her recommendation for treatment, and we felt very in control of picking the course of treatment. She explained my son's condition very thoroughly and answered all questions that we had. She has an excellent bedside manner.
An amazing visit. The doctor was very informative, sweet and respectful. she answered all our questions and made sure we had a plan in place for our daughter health. Myhusband and I were very impressed and feel very comfortable!
Dr. Chong, the nurses and other staff all were very courteous, had a great bed side manner, and clearly care about children. They made my son feel at ease. Dr. Chong needed to call in a prescription for my son, but when she realized our insurance would not cover it, she called in for a similar medicine that our insurance does cover. She also had her office call me to inform me of this. I feel that in doing this, making sure it was a medication our insurance would cover and informing me of this, was above and beyond what I have come to expect from the medical profession. I love Dr. Chong's office!
Dr. Chong took the time to explain everything in detail and was so knowledgable and understanding. Thank you!
I really like Dr. Chong she is very nice and I'm happy that she put my son on his allergy Meds and his asthma meds because I've had a lot of bad attacks with my son and she helped my son due to his last attack that hospitalized him so I really appreciate her help in making my son better he hasn't he any bad attacks since not one problem. I would recommend her to other friends and family.
We were treated very well by all allowed me to ask all my questions and answered everone so i understood.
wonderful doctor and full staff
We had a wonderful experience with Dr. Chong and her staff as always.
awesome super nice and very informative!!hope she never leaves because we are so said we don't have Dr Goyle at this hospital anymore:(
We love Dr. Chong. She is knowledgeable and direct. She even offered to help us with booking since we travel from out of town to see her.
This was our first visit to this facility, and it was a great experience. The set up is wonderful for kids, the admin staff was on the ball, the nurse and dr were patient, kind, and very willing to take the time to talk through all questions I had.
Very attentive. Didn't feel rushed.
I have been a long-time patient of the Allergy and Immunology department. All dealings with the staff has been very good. I also am a Highmark subscriber with no other options other than to walk away from the insurance being offered. I am sure that Dr. Chong and my UPMC PCP doctor go through extra paperwork that qualifies my care under the Continuity of Care clause with Highmark. I greatly appreciate their efforts to make sure that I get the care that I choose.
Dr. Chong is the Best!
wonderful, glad she was able to explain and help us to finally understand why my child has her chronic issues.
We love Dr. Chong, and trust what she does with our child, and the level of care/ concern she shows.
It was a very good experience for our family
We were very impressed with the doctor (and the assisting resident's) willingness to try to understand the entirety of our child's issues and explore all our options.
i was very impressed that the provider took such pains to understand my child's background and medical history; she asked various questions to help her analyze her condition. The provider was also attentive to my child and made her feel comfortable.
I know that children's Hospital is known for the best quality care for children's needs. The care that I received, was great as usual. What shocked me was how amazing your entire office staff are. They have been nothing but helpful and definitely go above and beyond!!! Thank you for making the entire appointment easy and informative.
Very helpful explanations of her professional insights.
Dr. Hey Chong is a wonderful doctor, and she has greatly improved our son's quality of life. My husband and I are adopting again from foster care, and a few of the children that have been presented to us also appear to have asthma. We are completely comfortable when we tell case workers that we can manage childhood asthma, and that is all thanks to Dr. Hey Chong.
I absolutely love Dr. Chong.. She is very receptive to our concerns, has a great report with my daughter and we have trust in her advice and treatment plans.
We trust and love Dr. Chong!
Dr. Chong is amazing! We travel 3 1/2 hours just to see her. She is very knowledgeable and super sweet! The nurse Bonnie was sweet as well! Always a good experience at Children's!
Everyone including Dr Chong did a very nice job.
This office is very professional and kid-friendly!
We were extremely happy with the time and care that we were given during the visit. Our care provider took time to clarify some of our misconceptions about our son's condition. She was willing to fit us in for testing the same day as our initial visit due to an unexpected cancellation, as well as expedite a follow on visit for additional testing. She was concerned not only for our son's health as well as for the implications of the testing with regard to his future. We feel very fortunate to have been seen by her.
Dr Chong did a very good job!!!
Dr. Chong is very good at what she does. She is very thorough.
Dr Chong is an excellent allergist we are thrilled she is now our doctor!
We loved Dr. Chong and her obvious expertise in the area of allergies. The gentleman that took our son for a breathing test was also very friendly. Overall our first experience at Children's Hospital North has been wonderful.
Dr. Chong is the best specialist I've seen. She always listens to me and cares about my condition.
I think Dr. Chong is fantastic and I'm grateful for her care. She explains things really thoroughly.
My husband and I can't say enough about the care that Dr. Chong provides for our daughter. We never feel rushed. We feel as though she gives us her full attention. We come in with a list of questions and she answers each question knowledgably and gracefully. She never makes us feel like we have a silly concern. We feel blessed to have had our daughter under Dr. Chong's care since she was diagnosed with allergies and will certainly recommend her to anyone.
The content of the appointment was great, and the resident and primary allergist were both knowledgeable and helpful. It just took way to long to get the information, and it's hard for a 5 year old to wait patiently.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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