Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Johns Hopkins University School of Medicine Baltimore, MD
University of Pittsburgh School of Medicine Pittsburgh, PA
University of Uppsala Uppsala, Sweden University of Lausanne Lausanne, Switzerland Hospital For Sick Children Toronto, ON Canada
Children's Hospital of Pittsburgh of UPMCMagee-Womens HospitalUPMC Presbyterian
View Dr. Pollack's full list of publications from PubMed.
Ian Pollack, MD, is co-director of the Brain Tumor Program at the University of Pittsburgh Cancer Institute, chief of Pediatric Neurosurgery at Children’s Hospital of Pittsburgh of UPMC, and Walter Dandy Professor of Neurosurgery at the University of Pittsburgh School of Medicine.
Prior to joining the faculty of the Department of Neurological Surgery at the University of Pittsburgh in 1992, he was awarded the 1991 Van Wagenen Traveling Fellowship, which afforded him a year of subspecialty training in the Department of Neurosurgery at the Hospital for Sick Children in Toronto, the Neuro-Oncology Laboratory of the University of Lausanne in Switzerland, and the Laboratory of Tumor Biology of the University of Uppsala in Sweden.
Dr. Pollack graduated magna cum laude from Emory University in 1980, where he earned a bachelor's degree in chemistry. He received his medical degree from the Johns Hopkins University School of Medicine in 1984, then completed a surgical internship and neurosurgical residency at the University of Pittsburgh School of Medicine. He also was a research fellow in neuropathology and neurobiology during some of that time. Pollack has published more than 250 papers in refereed journals, numerous book chapters and invited papers, and has edited two books on childhood brain tumors. He is co-editor of the recently published book Principles and Practice of Pediatric Neurosurgery and an accompanying atlas Operative Techniques In Pediatric Neurosurgery. He is currently a principal investigator on numerous NIH grants focusing on novel therapies for brain tumors and evaluating molecular markers of tumor prognosis. Dr. Pollack was named vice chairman of academic affairs for the department in July of 2008. He has co-chaired the National Cancer Institute Brain Malignancy Steering Committee since 2010.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 26
provided was very knowledgeable in the area we needed to see him for however the wait time in the waiting room was over 2 hrs which is totally unacceptable.
Appointment time was 830, we were not seen until almost 10:00. The Physician and staff aplogized, however the first time I saw this Doctor we waited two hours to see him. Im sure he is a fine Doctor but he either needs more Clinic days or less patients because the wait time is ridiculous.
we had to wait over an hour after our appointment time. I understand this is a specialty field, and other cases are more urgent at times, but it would have been nice to be told this so we weren't sitting in an exam room for an hour.
We have been so impressed with Dr. Pollack and the fact that he takes the time to listen to our concerns and take them seriously. He usually responds back to us very quickly as well and does his best to get us worked into his schedule as soon as possible.
Dr. Pollack provided first class treatment and care for my child before, during, and after his surgery.
The wait time was unacceptable. We arrived early for 9:30 appointment. Was in a room by 9:17am. Nurse practitioner came in at 9:40am. we didn't see the doctor until 10:40am. children's hospital is the best hospital around for children but not updating us sitting in a room for over an hour is completely unacceptable. we make a point to be on time and this needs to be handled better
I was not satisfied with the appointment at all. The doctor made me feel as if we were wasting his time. He thought my child was 4 months, when he is only 2 months old so clearly he did not even bother to read my child's chart prior to the appointment. We may have to follow up again in 2 months depending on if the problem corrects itself. One thing is for certain that if we do have to return I will make sure to request another doctor.
I felt he did not understand how scary this situation was for us. it felt like he didn't understand my full concerns
Dr Pollack and other Neuro Doctor were fine, however time to see the Doctor was excessive. Appointment time was 9:45, we were not see until after 11:30
The time we spent with the providers was great. However, the wait time was unreasonable. We were not called into the office until 20 min after our appointed time, we got to the hospital 15 min early (as recommended when we booked). We then waited in the exam room for about 20 min before the PA arrived. Then we spent maybe 5-10 minutes with the PA, then sat around the examination room for approximately an hour waiting to see the doctor. Our meeting with the doctor lasted maybe 3 min. Luckily this was a minor examination and I am thankful for everything the doctors do but this seemed an unreasonable amount of time to sit around, especially while trying to manage a toddler. Our entire experience took probably 2 hours and 15 minutes. I in no way want to minimize the serious work done at Children's and want to again thank the doctors and staff for all they do, but from an efficiency standpoint this was a very lengthy meeting for a very short visit with the staff.
The doctor was very friendly and helpful.
Very caring and thorough doctor.
Dr. Pollack saved my son's life ... He is an amazing and caring doctor!
This visit was just a consultation, however, the experience was a positive on.
My sons appointment was scheduled at 9:30 AM and we were not seen until 11:30 wjhich I understand things come up but it would have been kind to be notified because we waited with a baby for 2 hours in an exam room. When we were finally seen, the doctor literally spent 3 minutes in the room with us and said he had no concerns and he did not need to see our son back.
We consistently have an issue with the amount of time we wait for this provider to see us in the exam room. Often, we are the first patient on his schedule for a follow-up visit, and we wait well over an hour, sometimes two, before he comes into the room. While we respect his time and arrive for our appointments in a timely manner, it doesn't seem that he respects the time of his patients. My husband and I both work full time jobs and have to take off time to go to our son's medical appointments. When we schedule an 8:30 or 8:45am appointment (usually the first one), I don't expect to still be waiting for the provider to come into the room at 10:00 or 10:30am. It shows a lack of respect to us and our time, that he does not follow his scheduling. If he is not able to make it into clinic by 8:30am, then please do not schedule appointments until later in the morning. Please be considerate of your patient's. Our time is valuable as well.
Driving 3 hours, to be there 30 minutes prior to appointment like I was asked, then having to wait an hour and a half after the scheduled appointment to see the doctor was a bit hard on us, but can completely understand if the doctor was with a other patient who absolutely needed him.
He didn't listen and left room when we were still asking questions. PA stayed and answered questions.
my son was going to have a scary surgery where he went in to cut a tethered cord. Dr. i an Pollack came to see him before he left the hospital and to answer any questions I had about my 9 month old. He is hands down the best Dr at CHP and treats us as family. I can not say enough good things about him and his team thank you for everything.
Wait times have been 1-1.5 hours after the normal scheduled appointment time.
We waited almost an hour in the exam room for the doctor. This is far too long for a small child to sit in a room waiting.
excellent physician, por bedside manner. we were the first scheduled patient of the day and waited over 1 hour to be seen by him. no updates on his arrival time were provided to us. this was quite inconsiderate
was a very nice doctor just didnt spend much time in the room with us
did not spend enough time with us. we traveled from afar to see provider and he was walking out the door as we still had questions.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.