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Knee SurgeryShoulder Surgery
University of Pittsburgh School of Medicine Pittsburgh, PA UT College of Medicine Chattanooga Chattanooga, TN
Kerlan Jobe Orthopedic Clinic Los Angeles, CA
UPMC ShadysideUPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 152
Provider could spend more time with patients. He seemed rushed and left before I could ask all of the questions I was hoping to discuss during my visit.
great bedside manors
Tammi was absolutely tremendous re: thorough discussion of several areas of concern and questions I had concerning pending shoulder replacement. She is very knowledgeable, compassionate and responsive, acting as an excellent conduit with Dr. Bradley to ensure everything was covered adequately.
Dr. Bradley and all his staff are wonderful. They do their jobs very well. As a post surgery patient of Dr. Bradley's I have received wonderful care, and assistance when needed.
Dr. Bradley is the best there is! I trust him to always get me back out running pain free.
Dr. Bradley and his team were very nice and considerate. They even took time to do a litter research on Tourette's and instead of me having to make another appointment to come and see him regarding what we had to do, he made sure that we got my X-rays and stuff looked at by a radiologist and got opinions and scheduled my surgery all in one visit. Very kind and considerate and took me seriously. Took the fact that I have Tourette's seriously and into account on everything. He was very laid back and made me feel comfortable and was easy to talk to.
good experience. Very impressed with the amount of time he and his fellow spent with me.
Dr Bradley has one of the best bed side manners I've ever experienced. Very pleased and thankful with the whole experience.
I am always comfortable with the friendliness and high degree of professionalism at that office.
I received excellent care. Dr. Bradley listened to my concerns, while explaining my upcoming surgery.
I was there for a follow up to ACL replacement surgery. Dr. Bradley is the best doctor for this type of surgery and follow up. He and his staff are outstanding. Hopefully I never have to go there again (except for follow ups), but if I do, it would be with no other doctor than Dr. Bradley.
one of the best experiences I've had
Dr. Bradley knew what was wrong within minutes of listening to what I had to say and going over my previous medical tests done by other physicians. you can tell he cares and really knows his stuff, and then continues with an outlined plan on where to go from there. excellent experience all around
My experience at Dr Bradley's has always been very professional. Care has been superior.
the care I've gotten from dr. Bradley was by the best I've received in any experience I've had. I was very pleased
my nurse at shady side hospital was amazing. dr bradley did a great job. overall a great experience
all staff very pleasant. many offices I have been in staff act like you are a bother. all staff here were very kind and courteous and made us very comfortable.
Dr. Bradley and his staff are wonderful to be cared for by. all individuals are polite and respectful. I have been treated by them 13 years ago and I must say they treated me in the same manor then. I would not like to go to any other orthopedic Drs.
Dr. Jim Bradley is an amazing surgeon with a wonderful bed-side manner
My appointment was scheduled with Dr. Mauro but a mistake placed me in Dr. Bradly's examination room. Dr. Bradly was excellent as I am sure Dr. Mauro would be also.
I needed a same day appointment for an injury and the staff and Dr. Bradley squeezed me in on a very busy day. Turns out I needed surgery that day and they made it all happen!
Very good experience
Can not beat Dr. Bradly - he/s the best.
great experience. loved Dr Bradley.
Dr. James Bradley is the best !
professional and excellent level of services from beginning to the conclusion of the issue which brought me to the office on this day.
Dr Bradley was a wonderful person and his staff
very good At Bradley is an excellent Dr
I was very pleased after my visit. Compared to facilities I have been to in the past I felt very comfortable during the time I was at the office. I even mentioned it to my wife and friends how they made me feel at ease and comfortable while there.
He is exceptionally experienced and knowledgeable, but takes no time to explain or answer questions; he just treats.
Complete visit that outlined my knee and hip issues and gave me alternatives.....perfect
Everyone was excellent and proficient.
Excellent care provided by Dr. Bradley and his staff and excellent care provided by the team of nurses at Childrens Hospital!
I couldn't ask for a better experience. Thank you, Dr. Bradley!
Very smart, understood a medical problem that many other physicians had failed to see. Explained the issue clearly.
excellent surgeon. very happy I waited for an appt with Dr Bradley
Dr. Bradley is an excellent doctor and very kind. He listens to me when I talk and ask question. His staff is also excellent and very friendly.
Doc Bradley rebuilt my left shoulder nearly 10 years ago. Today my shoulder remains at nearly 100% capacity. Under his care, my arthritic knees have not deteriorated and I am maintaining my active life style. Thank you Doc, you are the best.
Great office visit. Loved the kiosk self check-in
Dr. Bradley is exceptional! would recommend him to anyone!
always a good experience with this office. Dr Bradley is the best and his staff as well. I definitely dont mind the wait for an appt or waiting room
Top notch crew @ work - put it all together and in order in a very timely manner.
Very efficient and professional.
Dr Bradley is an awesome surgeon and I like him a lot.
Dr Bradley and his Fellow were quite attentive and took of the business that had to be handled
Dr. James Bradley is WONDERFUL!!!!
I will send them directly to Dr Bradley. He was excellent. Better tahn anything south central PA has to offer. UPMC should think about expanding into Harrisburg- York area.
outstanding beyond expectations
They worked well together ,provided me with information for all my question .
Dr. Bradley was more than outstanding. He was exact in his diagnosis, laid out a prompt, concise plan for treatment, was informative, friendly and courteous.
excellent doctor and excellent experience! I am overly pleased!
My care was excellent, the entire staff was helpful and concerned about my well being. I could not have asked for better care.
Always a good experience when seeing Dr. Bradley. Top Doctor, I would not trust anyone else with my shoulders. Always leading the way with the latest treatments.
Great experience will recommend to others who are in need of the same treatment
Dr Bradley's service and care provided were excellent
I have been a patient of Dr. Bradley's for 25 years. I have always found him kind, compassionate and extremely knowledgable on every condition I have seen him for. he has always spent time discussing how injuries happened and how their treatment would affect my performance. Dr. Bradley is the absolute BEST provider I have ever seen.
I felt very comfortable from reception to x-ray tech, drs, PA and product rep. Everyone was prompt and efficient.
Very good experience.
Always a good experience with Dr. Bradley
Dr. Bradley was able to diagnose me very quickly, but took the time to get to know me and answer any questions I had. I was very pleased with the care I received.
Dr. Bradley is the BEST in his field....he is an amazing doctor and very personable. ..But he and his staff are soooooo busy.... I wish I could talk to him and his staff longer... they are amazing but I felt a little rushed. I would never go anywhere else despite everything because they are the best.
Dr. Bradley and his team took the time and effort to make me comfortable and clearly diagnosed my injury and necessary treatment...excellent overall experience.
Dr. Bradley has been a wonderful doctor for my son. He is clear about what to do to improve his health. He also relates well to kids.
all of Dr Bradley's team was excellent
Although some of the above did not apply, I am confident that they would have been all very good. The staff and Doctor were very professional and very thorough.
Everyone is great.
A very positive experience.
Very professional and knowledgable
Dr. Bradley is amazing. We were referred to him, and he met and exceeded our expectations. We never felt rushed and he was very thorough. His staff was also very good and happy to help us.
always great care
Dr. Bradley was exceptional, even though there were many patients he made me feel like I was the most important patient there. He reviewed my plan of care with me.
He is a genius in his field
Everything was perfect.
Dr. Bradley was knowledgeable, caring and patient. He answered all questions and set forth a good plan to solve my medical issue. I have a great deal of faith in his abilities.
The experience I had with Dr. Bradley and his staff was excellent. I am so glad that I was referred to him, my recovery is going great under his supervision.
Dr Bradley is the best along with Burke. Both have taken care of my needs and my daughters who has knee problems. considering switching insurance so i can continue to have Dr Bradley available for my needs
This was my first visit. It was a very good experience.
Dr. Bradley is the best and I will always got him personally and continue to recommend to everyone
Dr Bradley is the best surgeon in Pittsburgh. hands down.
Dr. Bradley and Dr. Mauro where so attentive and fantastic with us and my son. This is the third dr we have gone to for this problem and I wish I would have just went here first! They are spectacular!!!
Best shoulder dr. in the world !
Dr. Bradley made sure to listen carefully to my concerns and to take into consideration the importance of my sport to me and help me get back quickly
Dr. Bradley has taken care of my shoulder issues for almost 15 years. He is the only orthopedic surgeon I entrust to help me make decisions relative to what is for me a major health concern.
I was very impressed with Dr. Bradley. He was personable and professional. He spent a lot of time looking at my imaging to decide the best possible course of action.
It was a fabulous happy team, especially for a very busy waiting room.
After 15 years and 3 surgeries, we know each other pretty well.
I like the way Dr. Bradley and the office girls take care of business including not just being serious but with some laughter as well. I feel very confident in their abilities.
Dr. Bradley is the finest Physician o have ever had. He pursues a level of excellence that is to me in the 99th percentile. Dr. Bradley in this visit listened to me very carefully, provided me choices, motivates me to be 100 percent compliant with prescribed treatment. Dr Bradley is available to me outside of appointment to answer any questions I might have. I believe I had a very quick recovery and resumed my activities and work because of Dr. Bradley and his Nursing Staff's thoroughness and excellence. I would recommend Dr Bradley to anyone needing an evaluation of orthopedic problem . Thank you!
I fell that Dr. Bradley in an outstanding doctor & surgeon, he is the BEST!
he took all my health issues into consideration before during and after my surgery!!
I was treated very well by everyone in the office.
Dr Bradley and his staff are the best. I would definitely recommend him to my friends and family.
I have been seeing Dr. Bradley for over two decades and consider him the finest orthopedic on the planet!
I had unusual and serious knee problem and was referred by another UPMC Dr. for opinion. Dr. B received me right way for exam, called in radiologist to help interpret MRI and performed surgery for repair in very short time. I am still in early stages of recovery now. Much appreciated!
Dr. Bradley was able to diagnose and repair my knee issue that two other Doctors failed to diagnose.
Dr. Bradley is very time efficient, while being very thorough.
DR. Bradley takes excellent care of me
Dr. Bradley and staff are very professional and willing to help insure that my surveriesxwere successful.
Excellent diagnosis and care.
Dr Bradley is the best.He knows his field better than anyone
This upcoming surgery has me rather nervous about the pain and just doing the day to day things to take care of myself. However, after meeting Dr. Bradley (for the first time this past Thursday) I am very confident that I've chosen the right surgeon.
All excellent!! I just went there on Tuesday and this is Wednesday, they have not had a chance to call with results.
Always a great experience with a great doctor.
I needed an MRI appointment and his staff was able to schedule the procedure for the next day. I arrived at St Margaret's at the scheduled time and had a great experience moving through the procedure.
I have been a patient of Dr. Bradley's for 20 years and I would not trust my care to another orthopedic surgeon.
While he was very busy (you could tell from the amount of people in the waiting room, etc.) I felt that he knew exactly what he was doing and very confident in his abilities so I didn't mind a longer wait or that the actual 'face time' was relatively short. I left feeling very satisfied and confident in the plan to get an MRI and return in a week. Very impressed that the office personnel scheduled the MRI right then and there and that I didn't have to worry about it!! Great 'service'--also everyone seemed very happy to be there! can't say that about everyone's office!
I was rushed too quickly through the appointment.
Dr.Bradley went above and beyond duty ,seeing me on a day that he had very little time , and he took extra time explaining everything to me
I have the greatest confidence in Dr. Bradley. He is an excellent doctor and surgeon and I am appreciative of the time and care he exhibits at each and every appointment.
As far as I have found, Dr. Bradley is the best around............... in a very wide area!!!!
Doctor Bradley is without question the best doctor I have ever had. He has performed numerous very successful surgeries on me. My overall health is better for having had him treat me.
He really knows what he's doing. Was able to diagnose what problem was on initial visit before MRI. MRI just clearified exact location. My family has used him twice won't go to anybody else for these type of problems.
Dr. Bradley is the consummate professional health care provider. He combines his extraordinary skill in his area of specialization with the ability to relate politely and empathetically with his patients.
Overall an excellent experience
Dr Bradley treats athletes as athletes--people who want to be active and at their physical best. He makes that happen, and has a great sense of humor and realism while he does it.
Dr. Bradley was very nice and informative, and wasn't afraid to tell it like it is. He didn't bother sugar coating anything, which I appreciate.
Best orthopedic doctor in town. Got me back on my feet without complications.
Dr. Bradley is very gentle and funny which translates to no fear. Good man... great Dr.
Very well attended to and office staff was very accomadating
Dr. Bradley has been my orthopedic provider for over 20 years and we have an excellent relationship. He and his team go "above and beyond" what is necessary for me and my family. I am quite grateful for what he has done for me and would not consider seeking health care in the orthopedic field elsewhere without his consent.
Dr Bradley made my shoulder surgery a good experience. I'm happy with the outcome and glad he's my doctor!
I see Dr. Bradley for shoulder and neck injuries, pain and disabilities. He did a surgery on me in 2013. Dr. Bradley is the most competent Dr. I have ever met/had give me care! I have been receiving injections for pain and each one goes exactly where they need to with minimum discomfort. He is awesome. It is also not his fault that this surgery did not hold my shoulder was just too far gone.
When I have questions and concerns about my he takes all the time needed to answer the questions and concerns. He is more concerned about my recovery from my injury that required surgery than anything else which is refreshing in this day and age.
Experience & Care couldn't have been better
This was my first visit with Dr. James Bradley, and I was very, very statisfied with my treatment.
Dr. Bradley has been treating me for nearly 20 years, and I would not trust anyone else with my orthopedic care
Doctor Bradley has administered surgery on both of my knees prior to this next upcoming one. I trust his expertise!
Excellent service and concern.
Jim Bradley is the best at what he does in whatever capacity, as surgeon, adviser. His passion for his clients and their well being is evident. He instills confidence and creates an embracing and caring culture amongst his staff. He is a pleasure to be with and a master of his craft.
Dr Bradley is the best, have had 8 surgeries from him.
Dr. Bradley remembers my parents and I when we get there and before he even sees my chart. Last time he commented on my mom's hair cut and said he liked it, we were surprised that he remembered us that well. My parents and I thought it was pretty cool that he remembers us, considering he sees a lot of patients.
very courteous and very proffesional
Dr.Bradley and his staff are just great. They provide everything you need or they feel you need. Great!
This provider is professional in all aspects of health care. All physician's and their offices should take note of this practice as a model to handle their practices.
Good experience. Everyone in office, technicians, & doctors friendly, courteous, & knowledgable.
I couldn't ask for better care, everyone was very friendly and they covered everything completely, I was very comfortable, & well taken care of.
very attentive and open to care alternatives. very pleasant demeanor that puts the patient at ease; like a good friend.
always an excellent experience Never had a bad visit
Dr. Bradley is an excellent diagnostician and surgeon. Have recommended his services to many family and friends.
Dr. Bradley is an excellent physician & surgeon after repairing both of my hamstrings & treating my ailing knees. I have been able to complete 9 different marathons. Walking let alone running prior was impossible.
The overall experience has been very professional and efficient.
Dr. Bradley is one of the best physicians I have ever used.
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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