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Spends Enough Time with You
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Explains in a Way You Understand
MD, George Washington University Medical Center Washington, DC
Children's National Medical Center Washington, DC
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 70
My son has been going to this office since he was three days old and is now 10. He has always received the best care. We have only had good experiences in the 10 years. I'm very happy with the care my son and 4 year old daughter get at the Cranberry office.
He is kind, compassionate, and thorough. We are fortunate to have him!
Happy with the office in general...but wait time is always too long!
This was our newborns first appointment since being discharged from the hospital. We felt that Dr Rodrigues spent ample time with us, listened to our concerns and answered our questions thoughtfully and throughly. We did not feel like he tried to rush through the appointment at all.
I been taking my kids there for years the doctors are good and the front desk assistant are very helpful and nice
Dr Rodriguez is our favorite doctor. He treats our boys with respect and always spends a good amount of time with us. We have recommended him to our friends.
Dr. Rodriguez is our absolute favorite doctor. He's kind, compassionate, and takes time tolisten to our concerns.
We love Dr. Rodrigues
I am very frustrated with this provider's office over authorizations that this office needs to complete for my son's Gateway Insurance. This has been a constant problem since he got Gateway 10 years ago. Upon checking in with the office the receptionist was having a bad day and we all knew about it. I asked for the authorization and I was told to tell the nurses and doctor. I asked everyone for that authorization for my son's appointment with his eye doctor... Dr. Cheng. The doctor indicated he put it in the system and was taken care of. I assumed this was the case until I received a call from the Ophthalmology Dept at Children's to make an appointment. I have no interest in Children's because my son has been going to the same eye doctor for 11 years and we are happy with him. I called the office and the secretary told me I never asked her. I said I did and I was told to mention it to the nurse and doctor. Every single year for the past 10 years this office gives me such grief over these authorizations! I only ask for 2 authorizations a year for his eye doctor and allergist. I call weeks/months prior to the appointment to and every single time the specialist's office calls and reports that there is no referral and my son will not be seen without it. I swear if I have to argue any further this year or his appointment gets canceled I am changing doctors for all of my children. I feel I should not have to make 5 to 10 phone calls yearly for 2 authorizations and given attitude. I like the doctors and nurses but it gets aggravating just getting an authorization for my son's Gateway. Currently, I am on 4th request for this authorization for an appointment that occurs next week.
We always have a great experience with Dr. Rodriquez. My children have been seen by him for 10 years and I wouldn't want anyone else. He answers not only my questions but takes the time to listen to my children with their questions and concerns. He is very friendly and always makes appointments easy going by making my kids laugh and showing interest and concern in every word they say. He is the most amazing doctor and if he took adults...I would be first in line.
Dr. Rodrigues is fantastic!
I love Dr. Rodrigues! I really appreciate how friendly he is to the kids and that he makes sure that he answers all of my questions. He's not ever condescending like other doctors can be and he makes me feel like a valued mother.
we love this office
Nice easy Visit. Son just needed a Vaccine before entering 12 Grade. Was not provided with any information as to what to expect after, such as normal or abnormal reactions
we love Dr Rodriguez. he has always vet good care of my children
Dr Rodrigues is excellent. answered any questions we had, very pleasant and knowledgeable.
Dr.Rodriguez was incredibly helpful, friendly, and professional. He gave very clear information on my condition that was easy to understand. Even when he thought I didn't have anything to worry about with my condition, he had an ultrasound to double check.
This was our first time with this practice. I feel the check-up went well.
Very knowledgeable and provided detailed information.
Dr. Rodriguez didn't give us the time we needed and since it was 3pm on a Friday, I felt like he just wanted to walk out the door. He isn't our normal provider and didn't ask one question about my child's medical history.
Dr. Rodriquez had been providing for my son since he was born and we couldn't ask for a better doctor. He's truly wonderful!!!
best dr ever!!!
Doctors always take their time and explain correctly.
We just had our 15 month appointment for our son and as usual, Dr. Rodrigues did not disappoint! He is definitely the best pediatrician for our family. I tend to come with quite a few concerns and he is always extremely knowledgeable and patient while addressing them. He is so friendly and gentle with my son. My son really likes and trusts Dr. Rodrigues even though he is going through a bit of a skittish phase right now. Dr. Rodrigues is extremely knowledgeable and experienced, in addition to enthusiastic and friendly. He always seems happy to see us and to care about our son's health.
We always love to see Dr. Rodrigues. He is so kind and he always takes the time to not only talk to me but he asks my daughter how she is doing if she has any questions. He's never in a rush.
Doctor Rodriguez was not very sympathetic to my child's side effects to medicine he is taking.
Dr. Rodrigues was rude and condescending to me during my child's visit. He dismissed my concerns and refused to listen to my child's past history and how his current symptoms were presenting the same way as in the past. Even if he did not agree with my concerns, he should have communicated that respectfully and been more professional.
I did not appreciate the dismissive manner in which the doctor displayed. I do not bring my child to the office unless it is absolutely necessary. He made me feel like I was an over reactive parent. My son does not normally run a fever. He had one the day that I brought him to the office and that evening he reached 103. While it may have been a virus running its course (and still is), I didn't appreciate the way he didn't consider any of the symptoms that occurred over night after already being sick for a few days. If I had the choice, I would not see this doctor again.
my daughter is 12 and expressed frustration. she felt that her pain in her knee was "blown off". we don't visit the doctors often and felt that this was not addressed well.
My daughter liked Dr. Rodrigues- this is the first time she saw him.
Everybody was so nice. This was the first appointment after switching to this provider and they were very patient and easy to work with through this transition
Dr Rodriguez is an excellent pediatrician
Dr. Rodriguez is always very positive, polite and listens to my questions and concerns carefully. He is extremely knowledegable and friendly.
We love Dr. Rodrigues. He is patient, listens and doesn't make you feel rushed. I try to request him every time I bring my kids.
We have always had a good experience with the staff, Dr. and Nurse's over these past 13 years. I highly recommend.
Dr. Rodriguez was wonderful with my daughter. The nurse was very friendly also.
I brought my son to Dr. Rodriguez because I was very worried about his recurrent fever/headache. He did not have any compassion or care for my concerns...did not even look at me when he talked to me. Seemed to laugh when I brought up how concerned I was like I was crazy. Told me my son has a 'virus' and it will run its course. Then lectured me on how he is in preschool and there are 'germs there'. I think I know that and did not have to pay a $20 copay to hear that. Still very worried about my son today and think I will have to take him to Children's ER to get real answers. Very disappointed in my wasted time and late night with my son last night to get made to feel like a fool.
Dr. Rodriquez is a caring, kind, compassionate physician who always takes time to listen to our concerns. our boys have seen him for years and we prefer him to all other caregivers.
Dr. Rodriguez is amazing! He really listens to me and always answers all my questions very respectfully.
The nurse was so sweet and kind. Just so friendly. Dr. Rodrigues is a super great doctor. Love that he is my sons doctor
The front desk and nurses were very nice and helpful. When the doctor came in he was in the room for a whole two minutes, would cut me off when trying to explain my concerns I had for my child, didn't believe much of what I was saying and then the appointment just ended. I did get what I needed was to be told I could continue on to the dermatologist rather than having her seem for this issue at the office there but I was very disappointed in the way he handled the entire visit.
Dr Rodrigues and Nurse Joyce are always wonderful to see. over the past 13 years our experiences with these two healthcare providers and all of the staff at Bellevue have been great.
extremely condescendingwill refuse to see this provider in the future
Always the greatest front office staff and nurses.
no problems with doctor
They've all been good
they treat my child well
it was all a great visit
I seen this provider when I was a child and make a hour drive so my children are able to see him. dr Rodriguez is hands down my favorite dr. his bedside manners are top notch I recommend him to all my friends and family
I will not be going to see this provider again. My daughters have seen him before and both times he did not give one an antibiotic. Both times that child has ended up suffering another week until I had to take her back to be seen by someone else in the practice--where they did fully recommend giving her an antibiotic to treat the symptoms. I do not take my children to the dr office for ever little cough, but only when it has been going on for close to two weeks without relief. I do not think this provider(Rodriguez) listens to the parent and spends the proper time with us like the other doctors do.
Great service, no wait time
Will see Dr. Rodrigues again. Friendly & knowledgable. Appreciated his respect for our time. Did not have to wait longer than 10 minutes for him to examine out children. Explained things well. Great physician.
Doctor was very caring and friendly.
excellent care every time!
DR. Rodriquez has been my primary care doctor along with Dr. O'Halloran for as long as I can remember. I would always ask for him when I needed an appointment. He put me on my medication which has helped me so much in my life to become a productive person. I really want to thank him for all his attention to detail and the great care he has given me over the years.
We really like the care and expertise of the staff - they know our kids activities and conditions.
they are awesome the best
Outstanding care by nurses and Dr. Rodrigues
always a great visit w Dr. Rod.
nurse was very friendly and patient with answering questions
we met Dr Rodriguez for the first time at our son''s first newborn appt. he listened and addressed our concerns and questions with kindness.
This was our first visit to this office. The doctor did not examine my child or address our concern. I felt he was condescending and dismissive.
nurse Sharon is very nice with both kids and parents
Ive have no bad experiences ever. I love this doctor for my son. I was referred by friends.
Always a good experience! Nursing staff is ALWAYS friendly and helpful!!
We used to consistently be left waiting for the doctors at this practice for extended times - sometimes up to 45 minutes past the scheduled appointment. This seems to have improved quite a bit over the past few months, which is appreciated.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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