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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PediatricsPediatrics (Primary Care Physician)
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 122
consistently attentive and caring
It was refreshing to have the pediatrician listen to my concerns and also be frank about what we need to do to help my son.
Dr. Shaver is great and he is very relatable and easy to speak to. He has detailed knowledge of my child's medical history and is always prepared.
Dr. Shaver is the best. He's personable, caring, knowledgeable, and always seems to remember my kids!
Dr. Shaver is great with my son's and easy to talk with.
My kids always enjoy going to their check ups! Dr Shaver and the staff are great! Always friendly and caring. Thank you very much Dr Shaver for so many years of great care!
Dr. Shaver did a great job, as always.
great dr, he's always very helpful and understanding, my son loves his doctor.
DR. Shaver is SO awesome!!!!! He engages with the kids, listens. He is not our primary, but I have to say he's my favorite
dr shaver is incredible.
I always feel that Dr. Shaver and the staff at GIL are courteous, professional, friendly and truly care about my kids. My kids are always excited to see Dr. Shaver and I love how he always listens, explains everything thoroughly and doesn't rush us out. Love GIL!
excellent provider. my children loved him. excellent bedside manor and really phenomenal with nervous children.
I have NEVER met another pediatrician that shows the level of concern and regard for children as Dr. Shaver. He talks directly to our son (rather than over him or like he is not there) and takes the time to listen to the sometimes less than direct responses.
Dr. Shaver was very nice and pleasant to talk too. He addressed our issues in a caring and professional manner.
He always remembers her well and listens to my concerns.
Dr. Shaver has always been wonderful every time I've seen him. There have been times where he seemed rather rushed, but that's expected when providers are given such a small window to care for patients.
Dr. Shaver is a wonderful doctor. Dr. Shaver takes time to interact with my children and really get to know them and my children love that and love having him as a doctor. My children have no fears when it comes to visiting the doctors office. Dr. Shaver always appears to have read the charts before entering the exam room and Dr. Shaver takes time during our appointments to make sure all our concerns are heard and addressed. We are happy we chose this practice for our children, as all the providers here are just as wonderful along with the nursing staff.
wait room time was approximately 50mins
dr. shaver is a very good doctor.
Dr Shaver went above and beyond the level of care and concern most doctors demonstrate. He took the time necessary to ask all questions and run any tests relevant to his diagnosis. He showed genuine concern for the patient and communicated clearly. i have the highest level of confidence in his care.
This was first visit to Dr. Shaver. I was highly impressed with him. He took the time to listen to my child and me, and gave a thorough checkup. I look forward to may well visits with him.
I loved this provider and am thinking of making him our regular doctor. He was wonderful with my son who is not a fan of the doctor
Excellent. Not rushed. Came to get parent after exam for follow-up discussion and questions. Provided valuable feedback about general health.
Dr. Shaver is wonderful!
Dr. Shaver was rude, inconsiderate and overall made myself and my husband feel as if we were intruding on his time by asking questions about our sons health. He was rough with my son and had absolutely no compassion and he spoke to me as if I was stupid, he made me feel incredibly uncomfortable.
Dr. Shaver always takes time to talk with our children and answers all questions.
Our family loves Dr. Shaver as he always connects with the children at each visit and our children love him.
we always see Dr. Shaver whenever possible. he's very good with our kids!
Great care. Great provider. We love Dr. Shaver.
Dr. Shaver is awesome!!! He takes really great care of my child I have no complaints.
we think Dr Shaver is the best and I hope that having Highmark we will be able to continue to see him for years to come
Dr. Shaver is very good with children. He speaks directly to them.
Dr. Shaver is the best ever. I appreciate that he listens to every question that both my child and I have for him and he answers each question with as much as he can. He doesn't dismiss my child or their questions. He doesn't make us every feel rushed and really can put any situation at ease. I hear other friends talk about how their Dr gets them in and out but doesn't truly listen to them or their needs. I've always appreciated Dr. Shaver but I am certainly more grateful.
This doctor is very caring!
We like Dr. Shaver. He is good with children and I like that he was there from the beginning. Sometimes it would help if he were a bit more specific about questions/concerns I had and provide more details on how to go about something--tips to brushing baby's teeth for the first time or how to wean off bottle completely, etc.
love him couldn't ask for a better doctor for my son
It wasn't horrible, I felt as though sometimes he would speak over me or disregard my concerns with, "oh, it's nothing" or ""I'm sure it's just this." It made me feel like what I was saying was crazy or that I was simply overthinking.
Keith really respects Dr Shavers, because he respects Keith as a Human, not a number, Dr Shavers, questions Keith as a teenager, let's him know what's really going on with his Health, and what to do to change things, he LISTENS to the children for there answers, Dr Shavers is THAT MAN.
good and caring
Always friendly and attentive
Dr. Shaver excellent as always !
Good experience as always.
very happy with everything
We love GIL ! Always helpful and friendly staff, very competent doctors that are great with the kids and thorough in their explanations to us.
Dr. Shaver continues to be a fantastic physician.
Dr. Shaver is a fabulous doctor.
Dr. is excellent at relating with children- able to speak in relatable terminology
Dr. Shaver was thorough and understanding. He took a lot of time with us and our child and was very reassuring and kind.
Dr. Shaver really took a lot of time and care to listen to Maya and myself and thoughtfully and thoroughly addressed all our questions and concerns.
Dr Shaver has been seeing my son since day one. there are many other providers close by but we drive out of our way to see Dr Shaver, we think he's the best!
very smart doctor, he's highly favored by my family!
I only could get a visit with our pediatrician in September instead of August during vacation, but it was worth waiting for it. He is an excellent doctor and he always does a detailed check up
Dr. Shaver is absolutely amazing. We drive pretty far just to ensure that he stays as our pediatrician. He talks with my boys, not at them. he remembers small details. He's kind, thoughtful, and knowledgeable. I really can't say enough great about him!
DR. Shavers is really awesome. He always seems to think of things not discussed before.
we love our doctor!
GIL - Murrysville has been nothing but WONDERFUL to my children. The office staff, nurses and Dr. Shaver have always went above and beyond for us and treated us like family. I always speak highly of the staff and I always boast about Dr. Shaver and how he is an amazing doctor. :) I always feel that GIL has the best interest for my children's health.
It was a very helpful visit. Dr. Shaver helped explain everything very well and gave me good directions to heal.
Dr. Shaver is fantastic! his front desk staff seems to be in need of better organization and guidance for managing patients and insurances.
Dr. Shaver is so attentive, knowledgeable, and reassuring.
Dr. Shaver always takes a lot of time to talk to my kids. He listens carefully and shows tremendous interest in what my daughter has to say. He is great!
Dr. Shaver is amazing he listens and deliver everytime and he's very gentle with my children.
Always attentive. Takes time to listen to concerns and questions and answers them. Provides great education throughout. Would recommend provider to anyone with a child - is now caring for both of my children.
Our experiences have always been great. It's a pain for us to get to this office but we love Dr Shaver so we make the drive. He's very attentive and knows our history and makes the kids feel comfortable
Dr. Shaver was very thorough, kind, and encouraging to us as new parents.
very friendly and personable pediatrician. great with my son !
Dr. Shaver is the absolute best. He really takes his time to talk to our daughter and really hash out any issues. He doesn't talk down to her, he talks with her which makes her more open to talking to him about anything!
Dr. Shaver always takes the time to talk to our child and really listens to her. It makes her more involved in her own care. It really builds her confidence. He will also listen to the both of us and talk things out with us. We always feel like a priority, he never rushes through.
Dr. Shaver is the best. I would highly recommend him to anyone. The best "bedside manner"-- my son respects and responds to him, he is always very thorough, I never feel like he is checking boxes or rushing through. Answers all questions. I can't speak highly enough.
You service times and employees were awesome. Thank you all for taking the time to see my child and hear me out. I appreciate everyone in the office especially with being a first time mom.
Dr. Shaver is an excellent provider. He always communicates very well, and he really cares. I would recommend him to everyone.
we like dr. shaver a lot. he is respectful and gives good suggestions. it would be nice if he could talk more about milestones at each age group to better give an idea of where my child behaves/performs.
We love Dr. Shaver! He takes time to answer all questions and makes my son feel comfortable.
dr shaver is always kind and spends a lot of time talking to my daughter. we were there for a well visit, but she had gotten hurt 2 days prior and he spent a lot of time looking at her injury.
Doctor was thorough and attentive to my son.
I waited 30 minutes in the waiting room from my appt time until getting called back to a room.
excellent as always
Dr. Shaver is excellent and provides thoughtful and compassionate care. I trust him with my children's heath completely.
Dr. Shaver is our favorite. He's always personable, engaged, and makes us feel that our child is getting the best care.
I really like how, once a child is able to understand and respond tosimple questions, Dr. Shaver talks directly to my child to assess how he is doing in all areas of development. Dr. Shaver always will reference me for additional information or hear any concerns but he interacts so much with my kids making them feel a part of their exam. I'm sure that has a lot to do with why both of my kids feel so comfortable with Dr. Shaver.
Dr. Shaver is always professional and personal. He always provides us with exceptional care and listens to what we have to say. He talks to our son like they are old buddies. We love Dr. Shaver and would never go anywhere else for our son's care!
Love Dr Shaver and the staff
first time we have met him...when dr Levine retires he may be the provider we choose. very attentive and thorough. great bedside manner.
It is always a joy working with Dr James Shaver
This is the second time my son has seen this doctor and feels very comfortable with him. As my son reaches adolescence, we may request him as our primary care pediatrician for my son.
He's an excellent pediatrician
Excellent doctor! He was easy to talk with and gave good information about the progression of my sons health and feeding schedule.
Excellent consideration for newborn and new parents!
We love Dr. Shaver! He takes the time to listen to both me and my child. He listens and really puts everyone at ease. I love that he speaks to my children often times they are talked over I like that he asks them and gets them into the conversation. After all we are there about them and not what I think.
Dr. Shaver was very attentive and caring towards our newborn. He also took the time to ask about my pregnancy, breastfeeding and took the time to get to know my husband and I. Very impressed with his level of care.
We love Dr. Shaver!
I love the fact that they let me know my child growth every visit.
We really like Dr. Shaver. He is approachable and clear. If there are vaccines to be taken though, please let us know at the beginning of the visit.
Dr. Shaver is great with kids! He made my son feel super comfortable, and boosted his confidence as well! His kindness eased my son's fears about the visit.
Wonderful experience, as usual.
CCP GIL providers and staff are amazing
Dr. Shaver is wonderful. My child is very comfortable with him
we always see Dr. Shaver when possible. He is very attentive and my girls love him.
I was disappointed because we waited 1.5 hours in the waiting room.
we love the staff at CCP-GIL. my boys look forward to doctor visits even when they are sick!
All staff who had contact with our daughter during this visit were wonderfully responsive and interactive with her, something that feels attentive given her special needs and that she is non-verbal.
always a good experience
this is a well run office with very professional staff
We love Dr. Shaver. He's an excellent and attentive provider.
The doctor took the time to speak privately to my son about what he can expect in body changes that made my son very comfortable that the doctor was a man instead of our usual female doctor. I appreciated him taking the time and responsibility to have this talk with my son.
The Doctor listened to my concerns and gave me time to think before making a decision.
Good doctor, the staff is very nic
Dr. Shaver is an excellent pediatrician and we are very happy with his care.
we love Dr. Shaver
I recommend Dr. Shaver to anyone who asks. He's great!
Pleasant, clean and timely are just a few great traits of this wonderful office. Friendly and knowledgeable staff are a great asset as well.
I like Dr shaver he takes very good care of my son
love Dr Shavers and the entire staff
my kids look forward to seeing Dr Shaver.
My son loves Dr. Shaver. He feels very comfortable speaking with him. I really like how Dr. Shaver directs age appropriate questions to my son to have him answer questions about his own health
Dr. Shaver is an astute and thoughtful physician who takes time to hear our concerns and answer our questions. We recommend him to everyone we know. The office is also responsive and friendly.
Our family loves Dr. Shaver! He's so attentive and truly cares for his patients. There's no other pediatrician that we would want for our girls!
Dr. Shaver is great. I appreciate that he communicates appropriately with the children.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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