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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
CRNP MSN, University of Pittsburgh Pittsburgh, PA BSN, University of Pittsburgh Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 37
Although both my children are established patients of Dr. Reitz, my children like to be treated by Dr. Jane Miller during the sick clinic hours. Jane interacts with my children very well, she is very friendly, and she always resolves medical dilemmas quickly. Also, Jane is very informative and gives excellent medical advice. My children like her a lot.
We were seen quickly and the provider gave a thorough examination.
this provider was sick and coughing a great deal when seeing my child. she dismissed my concern at first then accepted my suggestion after pushing based on chronic diagnosis that I had to inform her about my daughter after which she said oh I guess I did see that in her chart
Jane was efficient and knowledgeable in taking care of my daughter's sports physical. no problems at all.
The CRNP Ms. Miller was kind , caring and very thorough
The provider and nurse were very good as usual.
Jane is great we love her. she was concerned about my child's problem and directions o. What to try if don't work will refer to someone else. love her
CCP has always provided care above industry standards. They feel like family and respond to our needs immediately and with care and concern. we would never go anywhere else.
You have a wonderful team of providers. They have always helped me and a timely, caring and professional manner. Thank you so much!
all went well
All of my experiences with the staff and doctors has been excellent. I'm so glad my friend recommended this office.
Jane is a great provider, she treated my child like one of hers. love her
Jane was excellent to work with and I would definitely see her in the future if/when needed for me children. I truly liked her bed side manners and fun personality.
Provider seemed very confident in her diagnosis. My daughter was crying due to her pain and fear of not knowing what was wrong and my daughter felt very embarrassed/ashamed after leaving due to her concerns being overlooked at the appointment. I felt reassured with the confidence of her diagnosis, but my daughter left still being very anxious about her symptoms.
I feel it was in poor taste for the Doctor to tell my son that if he didn't get the hpv gardasil vacine he would see more needles later in life when he has cancer. She has no right to interject her opinion like that when it was not requested.
They were really great with my son .
Long wait time with two sick kids. Both fell asleep in the room waiting to be seen.
love this dr
The only complaint I have is with Jane. She had no idea what was causing my daughter's problems/reason for visit. She did not have or suggest a plan of action to find out. She simply handed me a sheet of paper with the Neurology department at Children's Hospital and said I could call them to see if they could see her. We left there with no answers, no help whatsoever.
my answers are from he visit on 11/7/16. prior to that visit I was very satisfied with the staff and how my concerns for my child were addressed. I will not see the doctor in question for this visit ever again. she lacked any respect for my concerns or questions. she dismissed my child's health concerns less than a minute when checking him!
I was a little upset when Jane Miller told my 9 year old that she was over weight last year according to her BMI. I don't appreciate something like that being said to a child. She doesn't need to worry about her weight - she isn't overweight and I feel she could have not said anything like that in front of her. It was in very poor taste. Kids these days have some much pressure put on them already - I don't need my 9 year old having body issues because her "doctor" said she was overweight. She was upset about it all day.
we love her!
Jane Miller was not good with my children nor did she speak to me with respect as their parent. While in the appointment she yelled at my children several times and was rude. She also spoke to me as I was a child and not their parent, I will never take my children to see her again.
Jane Miller was horrible rude and impatient with my children. She yelled at them several times throughout the appointment and spoke to me as though I was a child and not their parent. She totally disregarded my opinions about my child's development as though I would not know best. I will never take my children to see her again.
Jane was very patient and kind to my daughter. Lighthearted yet professional while asking some necessary medical questions that were embarrassing to my 15 year old daughter. Definitely, a true pediatric provider.
The entire staff has always been very friendly, helpful, and professional. We are very fortunate to have your practice in our area.
Tried to make me get shots that I wasn't there for. Very rude about me needing to lose weight.bwill never see her again.bchanging doctors.
I have had each of my three children to see Jane Miller and with each visit she becomes more and more disrespectful and condescending, to say the least. We will never return to this office.
I'm very grateful to have the doctors and nurses at this office available for my children. I have five children, ages 5-19, and since we started going to these doctors we've never had a bad experience at this office.
I am always pleased with this provider's care
Jane miller is definitely our favorite at ccp sarver!
We love Jane, she is so good with my children!!!!
She was not friendly towards my son or us-his parents. She left without saying good bye, and didn't tell us how to get out of the office or that it was ok to leave. She made me totally nervous with the comments she made, and questioned why I had not had a sleep study done on my 6 year old. She did not look at his chart or medical history AT ALL
My 16 yr old son was very comfortable with Jane Miller and said that he would like to see her again as she was "really nice".
This was my first time meeting Jane Miller. She was extremely efficient, very friendly and made my child feel comfortable. Ms. Miller is a pleasure to deal with and I would recommend my friends to ask for her.
She seemed very caring
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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