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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Eisenhower Army Medical Center Fort Gordon, GA
University of North Carolina at Chapel Hill Chapel Hill, NC
UPMC Children's Hospital of PittsburghUPMC ShadysideUPMC McKeesportUPMC PresbyterianUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 41
I look forward to seeing my care provider.
never had a bad experience with hertakes time to listen and never rushes.She has a great personality. I look forward to seeing her. Very caring
Great visit with Dr. South-Paul, as always.
Mathilda Theiss has always been my office for care since I was a child and thay have been absolutely great and I will remain my care here everyone is awwsome
Dr South-Paul took the time to explain everything about my recent hospital stay and the importance each member of my medical team.
Best provider I have ever had. I have never had a PCM take so much time to genuinely care about me and my care while also being blunt about the medical facts I need to take into consideration. second to none.
Always a good and informative visit with Dr.South-Paul and staff,,,other wise I would not continue to use this center.
Dr. South-Paul is our family doctor and is anawesome provider.
Very nice family environment, its always good to The nurses and doctors can have personal conversations about your family. no matter how long apart my visits are they remember me and my family.
My doctor is knowledgeable and cares about my over all health.
I have been going here for over a decade and always get the best care, from the receptionist, Holly, and Marlene, to the nurses, and best doctor
I feel guilty because Dr. South-Paul spent so much time with me. I need to try to remember to see her more often. It had been so long (almost a year), she had to address everything with me. She is so thorough.
Great listener, communicator, kind, did not push meds for painful procedure, but encouraged breathing techniques.
The office staff and doctor were truly one of the best experiences that I have had.
Dr Southpaul is the best pcp ever!!!
Doctor South-Paul is an exceptional provider. I would recommend her to anyone seeking quality health care.
South-Paul Delivered My Son Who Is 10 & Just Delivered My Daughter Who Is 4mnths! Shes Become Family!
Excellent experience with the care provider.
Dr. South-Paul is a brilliant and extremely caring provider that I am honored to have as my primary care doctor.
Dr. South-Paul is very patient and explains things well!!!
she it an excellent doctor, calls with results,explains why she recommended the test. She also keeps in touch with my other doctors. She's a keeper for sure. I give her 10 stars.
I have nothing but respect for Dr. South-Paul. she's lovely, competent, kind, smart, compassionate. She is the only reason that I continue as a patient at Mathilda Theiss.
excellent care. always enjoy my visits.
felt very comfortable
I'm pleased with the care I receive from Dr. South-Paul. She presents as caring, knowledgeable and professional .
This was my first time/experience with the care provider listed on this survey. I was very comfortable and pleased with the care provider. The care provider was very knowledgeable, personable, polite, addressed my questions and concerns, showed interest and concern with questions addressed to me, and revealed some new information to me, via my medical history, that I wasn't totally aware of. Overall, the care provider was was excellent, and provided me with a good experience.
Very professional and considerate
waited an hour before I was seen by doctor
I really like Dr. South-Paul. Her tough love approach is something I need.
outstanding physician who serves the community selflessly
Doctor South-Paul is fantastic, and all the staff were very nice and helpful.
I had a good experience with Dr. South paul. I saw her because my PCP didn't have any openings right.
Dr. South-Paul is an excellent person. she takes her time with me and is honestly caring.. It's obvious that she loves what she does.
Dr. South-Paul is very experienced and helpful. We greatly enjoy having her as our primary care physician for our entire family.
This was my first visit to Dr. South-Paul and I could not have asked for a better practioner.
Have no complaints.
Nurse Michelle is excellent! Always painless blood draw. Consistently takes care of the confusing issues associated with my prescriptions. Pharmacist is impressive. Receptionist is consistently cheerful, welcoming, and on top of the paperwork. Never treated like a number. Never feel like the visit is rushed. Worth the 45-minute drive for this whole crew.
I had an appointment to have an IUD inserted and have a skin tag removed. I scheduled the appointment through central scheduling, and they only put me in for a 15 minute appointment with the skin tag removal as the primary complaint. I was so appreciative that Dr. South-Paul and her team made sure they squeezed in my IUD procedure even though it required considerably more than 15 minutes. She still did a thorough screen with me and answered my considerable number of questions. I waited for more than 15 minutes in the waiting room, but I don't mind because I know this means that Dr. South-Paul makes time for her patients and that I will get the same treatment in return. I have already recommended this office to several friends, and I am very satisfied with my care here.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.