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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
Otolaryngology (ENT)Otolaryngology (Pediatric)
MD, Washington University School of Medicine St Louis, MO
University of Pittsburgh School of Medicine Pittsburgh, PA
Magee-Womens Hospital of UPMCUPMC MercyUPMC Children's Surgery Centers
View Dr. Simon's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 52
He is a wonderful doctor and surgeon. Very happy to have him care for my child.
The appointment was fine. The doctor was quiet (I had to ask him to repeat information a few time) and laid back, so this put us at ease. However, he also didn't seem to have read my daughter's chart. I expected him to have more details about her condition, and not rely mainly on what I told him -- what if I misunderstand or misrepresented? Tubes are routine procedures for doctors and nurses, but not for us. There was acknowledgement of our concern, but it seemed like part of the job. It helped that he shared information about caring for his own children and his worries pertaining to that. I felt comfortable, but not relieved when I left the appointment. I think sometimes parents don't know what to ask...especially when an experience is new. None of this is complaining, but hopefully helpful information to hear. I expect that our experience will be just fine, and surveys don't often capture the middle/upper middle of the spectrum where very poor to very good is the scale.
This was our first meeting. It was a refereal for my daughter from her family MD. I really liked the provider and the staff.
Dr. Simons was very personable and was willing to take my concerns and respond to them even when he was sceptical about them. when I ended up being correct about there being a medical issue with my child he was very respectful and gracious in admitting that he had been sceptical but gave her the test anyway to confirm or rule out her diagnosis. After the diagnosis was made he was great at explaining treatment options for my child.
1st time ever at upmc childrens hospital. all staff was very professional and friendly and went above and beyond to help with all our questions and concerns
I was very impressed with the efficiency of the clinic and staff. also very impressed with dr simons professionalism and expertise.
they was a lot of waiting and with a toddler it made the 3hour visit feel much longer
Dr Simons treated me with respect and understood my concerns and reasoning for getting a second opinion through him about surgery for my child. I want what's best for my child and I truly felt he wanted that too.
Everyone was very nice and made the appointment go well for my son
I found the doctor to be very informative. He took our concerns as parents seriously.
I was very pleased with our visit to see the doctor. It was well worth the 4 hour drive (one way) we had.
we felt unsure after the appointment but Dr Simons must have sensed our concerns because he called us at home that evening to talk more and see if we had any concerns.
I wish that Dr. Simons would slow down a bit when discussing options and care for the child. at times it is hard to keep up and follow what he is saying.
needs to hear our perspectives-- demeaning tone. quick to rush to an answer.
Dr. Simmons is a great doctor. Really like the care and attention my daughter receives from him on every visit. He is always willing to answer any questions and concerns we have.
Doctor and nurses were very friendly and caring
All staff was very friendly and answered questions immediately. My son actually enjoyed going.
i had no bad experience at all. Everything was excellent and we are very happy with Dr Simon.
Dr. Simons was fantastic! Showed so much concern for my daughter and her condition. He made me feel comfortable with his course of treatment.
Dr. Simons is quite possibly the best physician we have ever dealt with.
Prompt, Clean and Efficient. Couldnt have been any better.
I had no problems. Dr Simon was my daughters Doctor. When my son had ear problems I wanted him for my son.
This was the first time seeing the ENT dept and Dr. Simmoms. He was very friendly, patient and kind even with my son being afraid and uncooperative. The Dr and staff helped me to understand what was needed for caring for my son and future steps for taking care of his injury. I would absolutely recommend this dr to everyone I know.
I saw the Nurse Assistant, PA and Doctor. All were wonderful! My daughter never allows anyone to do her height and weight, and with the Nurse she stepped right up for height and weight. She also had her blood pressure taken with no complaints. The Nurse, PA and Doctor all checked her ears, throat, breathing and they were wonderful with her. The doctor was very thorough in my options and in what he wants done to ensure that the proper care is taken.
was our first visit with this provider..overall very pleased with care so far.
staff is respectful and friendly
Everything went very well. Our appointment was at 9 and we had seen the doctor and had our sons procedure scheduled by 9:15. The staff was very friendly and helpful.
I have been very happy with Dr Simons and his team. Everyone has treated/responded appropriately to my daughter and has been thorough and friendly with me.
Dr. Simons and his staff are amazing. They are always so friendly.
Dr. Simons and the staff were great. The only thing I can say is that Dr. Simons could have been a little more explanatory with my son. Granted, he's only 2 years old, but I've met doctors who talk to a child to make them feel a bit more comfortable with what is about to happen. My son had a bit of a traumatic scary (for him) scoping procedure performed on his nose and throat, it made him throw up. Even though it needed to be done, maybe if the approach was a bit warmer, my son wouldn't have reacted in such fear. All and all, Dr. Simons and the staff are awesome though and we are very, very appreciative for their help in determining our son's issue. The nursing staff (Kelly and Mary?) were very warm and attentive to my son and this was very appreciative and helpful.
this provider went above on beyond what I thought he would. He was so caring and took the time to understand my worries about my daughters health problem. he even went oh of his way to call the operating room scheduled to get her in for her surgery 3 months earlier then when they were booking due to the major issues we had with UPMC children's emergency department.
I love my team Simon at chop
we love Dr Simmons
Our ENT Doctor Simons is very intelligent and we feel he is the best surgeon. We value his opinion, but feel he needs to relax and try to listen and understand where we are coming from in regard to caring for our child. He is doing better with bedside manner during office visits.
Dr. Simons and the staff went above and beyond for my daughter. They called her GI doctor to make sure we can change her prescription to help with her GERD. They explained everything in great detail and gave clear plans for treatment.
Thank you, Dr Simons! Best ENT!
Dr. Simmons takes his time with my daughter and always willing to answer any questions we have.
he was amazing...would highly recommend him
Excellent doctor very open and honest about everything, explains everything to a T................BEST doctor ever
My son was very nervous and the staff could tell. They all treated him so gently and gained his trust before doing anything. I was very impressed.
We are extremely pleased with the care that Dr. Simons and his staff provided for our daughter. They were very compassionate and sensitive to her needs. I felt very confident and at ease knowing that they would take excellent care of her.
Absolutely no concerns with Dr. Simons. He is highly recommended!
pleased with doctor and staff
Dr. Simon's and his nurse were wonderful both in how they treated us and made sure we had the information we needed to care for my son's needs.
Extra time was taken to explain the illness! :)
Even though we were late to our appointment, everyone was very polite and understanding.
could not ask for a better dr Simon has a great bed side manor
Doctor and staff are always very polite, caring and extremely professional. I've never had any problems with this office.......they have been very helpful to my child and our family during this period of our lives I would definitely recommend them to other family with the same medical needs as ours.
dr simons seemed much more congenial on this visit
Dr. Simon went out of his way to help me when I called into the clinic and had concerns about my son. He even contacted another speciality group and got him on the emergency waiting list to get my son seen ASAP and then personally contacted me by phone! I have never had a Dr. be this thorough with my son's care. I would highly recommend him!
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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