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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Neurology with Special Qualification in Child NeurologyPediatrics
MD, SUNY Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC HamotUPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
View Dr. Gaesser's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 40
dr gaesser is amazing. she took the time to switch my sons appointment to make more convenient for me by knowing my preferred location. she always listens and makes sure ALL my questions are answered. She is so friendly, easy to talk to and so knowledgeable with most up to date research. I am so lucky to ironically found her as my child's neurologist. I have absolute confidence in her I'm my sons care.
Excellent consultation with valuable insight to assisting our family to manage our son's challenges and work with the school system to enable him to succeed.
Jenna was the Dr on call when my son has his big seizure and almost died! she is the one who diagnosed him with epilepsy and explained everything to us . the first seizure he has he was seen by another dr which I didn't care for after his second seizure I asked for Jenna to be his reagulor dr. because she was great with him. we now see her every time and we really like her.
she went above and beyond providing my child with care. she listened to both myself and childs health concerns.
dr gaesser is always very nice and professional.
We LOVE Dr. Gaesser! She ALWAYS enters the room with a smile on her face and she remembers us even when we aren't in the Neuro department and she sees us. She always seems to have the right answers and if she doesn't know she finds out right away. When we need a script or letter from her, we usually have it the same day! She is FANTASTIC!
She is a wonderful friendly patient doctor
We love Dr. Gaesser. She never rushes through our appointment. She takes the time to answer any questions, talks to my child about her condition and provides helpful suggestions for my child. I highly recommend her. She is amazing!
Dr. is amazing, she was thorough,she was very attentive to our needs, helpful with information on that was needed. She was very encouraging to my son. Did not rush us . Wonderful doctor and sincere.
Everything to do with the CDU was amazing!
I specifically use Children's Hospital Neurology department because Dr Gaessar is exceptional
dr gaesser is wonderful!
the Dr. was amazing and very helpful!
Dr. Jenna Gaesser is friendly, kind and knowledgeable. She spent a lot of time with us and our son helping us understand what we can best do for his immediate care. Wonderful person.
she's great! we absolutely love her!
Dr. Gaesser was amazing! I finally got answers to my questions and have a plan to move forward with. Which I have been struggling to get for the last 2 years :( My daughter loved her, she felt very comfortable with talking with her. Dr. Gaesser listened to my concerns and answered my questions with confidence. We have found our new Neurologist! :D
Dr. Gaesser is very good with my child and makes her feel very comfortable. She explains everything we need to know in great detail.
she is very thorough with her exams.
doctors an staff are very friendly
Dr. Jenna is very knowledge, has a great deal of experience in the area of need for Charlotte and is a caring provider with amazing listening skills. We're grateful for Dr. Jenna!
We LOVE Dr. GAESSER! She is so thorough with our child and we trust her medical knowledge.
dr Gaesser is amazing. spends time with child. even if running late never makes you feel rushed. she listens and acknowledges everything you think and feel. she is the best decision I made in regards of care for my child. absolutely love her
Very thorough, patient, and compassionate care
she was very good at explaining everything in detail so that we understood exactly what her thoughts and plans were with regard to our son.
Dr. Gaesser is an amazing neurologist. We really appreciate how she has taken care of our child.
Dr Jenna is amazing! My son feels comfortable and well cared for and so do I. She is knowledgeable and takes the time to work through all of our questions.
first visit with this provider- went well
Very thorough, very professional, and a very nice person overall.
Doctor Jenna is amazing and would definitely refer her to family/friends.
upbeat, professional, but down to earth. great communication with child and parent.
Dr. Gaesser and her staff were beyond helpful in every way, getting my son in to see them in a short period between when we finally were approved for insurance and the dat of his spinal fusion. they've been phenomenal with all questions. I'm glad we moved to Pittsburgh for the surgery and, largely due to the quality of healthcare, we're going to stay.
Dr Jenna was Great & I would definitely ask to see her again. She was very knowledgeable & related well with our daughter
I feel like she was irritated that I had so many questions for her. Considering it is my child's brain, I feel like she could have been a little more understanding and patient. When I saw her the first time I left with more questions in my mind than I came with so I made a list this time and was determined to get them answered. I felt she was all over the place when she was explaining things and was more interested in trying to be funny and joke around with her PA. It would have been nice to be taken a little bit more serious. I just didn't leave there with confidence in any of her answers because they were not consistent with what she told me before and she didn't seem very clear herself on some of the things she said. I thankfully asked for a copy of the MRI report and I feel like things are going well after reading that myself, not from our visit with her.
Jenna was great! only annoyance was when we checked out the recording already logged out so they are sending a bill. I prefer to pay in the spot.
Dr. Gaesser is fantastic. She starts the visits by interacting with our daughter. Not all providers do this, but it makes a big difference. The visits never seem rushed, and Dr. Gaesser listens to all of our questions and gives us honest, straightforward answers. I feel that she tries to connect with who my daughter is as a person, rather than seeing her as a set of medical issues. This is so important to me, because I feel that a child with long-term and progressive illness should have doctors who know them, what's normal for them, their baselines, etc. We are so lucky to have ended up with Dr. Gaesser!
I can't say enough about how wonderful Dr. Jenna is. She is everything a medical professional should be and much, much more. She goes out of her way to answer our questions. She takes far more time than I would expect with us, really getting to know our son (patient) and making sure we are all comfortable and have had all our questions answered.
Dr. Gaesser has gone above and beyond for both my children. Not only has she provided required quality care, but she has be a continual advocate for my children in all areas, pointing out concerns for PCPs, proposing solutions for behavior and social concerns and most importantly she looks at my children as children with all their complications, and not as epilepsy like so many other professionals. UPMC is fortunate to have Dr. Gaesser and so are we.
We followed my GPS to the wrong location. We receive text messages for reminders, and it listed the 4401 Penn Ave address, however, it didn't take us to Children's. After re-routing, we ended up being 40 minutes late for our appointment. She stuck around after her last patient, and saw us within minutes of our arrival because she was concerned for us being so late, and knew it was out of character. She is always willing to listen and explain anything we ask, and we could not have asked for a better Neurologist for our child. She is open and available and great with our son, as well as with us parents. She talks to us as if we are friends, not down to us, and is very comforting to us when we feel like we are frustrated or worried. We love Dr. Jenna.
We could not have had a better experience with Dr. Gaesser, or Dr. Jenna as she introduced herself. As a medical provider myself I hold practitioners to a very high standard when it comes to office visits for my children. I can without hesitation say that Dr. Jenna is in the top 1% of clinicians I have ever encountered. She took significant time to listen to everything my daughter had to say about the problems she has been experiencing and she went above and beyond when it came to discussing the differential diagnosis and explaining the reasoning behind imaging studies that are needed. Dr. Gaesser was extremely gregarious and friendly and put my daughter at ease right from the start of the visit. CHP neurology landed a good one in this provider and we are very fortunate to have had her care for our daughter. A+ Thank you!
this was our first appointment with Dr Jenn Gaeaser. She was wonderful; very friendly and down to earth. she seemed to really care about my son. She was running over an hour late handling a client emergency and she came in personally and updated us!!! when she was with us she gave the impression that we were her only client. she was very present in the moment.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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