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PediatricsNeurology with Special Qualification in Child Neurology
MD, Suny Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
View Dr. Gaesser's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 9
Dr. Gaesser has gone above and beyond for both my children. Not only has she provided required quality care, but she has be a continual advocate for my children in all areas, pointing out concerns for PCPs, proposing solutions for behavior and social concerns and most importantly she looks at my children as children with all their complications, and not as epilepsy like so many other professionals. UPMC is fortunate to have Dr. Gaesser and so are we.
We followed my GPS to the wrong location. We receive text messages for reminders, and it listed the 4401 Penn Ave address, however, it didn't take us to Children's. After re-routing, we ended up being 40 minutes late for our appointment. She stuck around after her last patient, and saw us within minutes of our arrival because she was concerned for us being so late, and knew it was out of character. She is always willing to listen and explain anything we ask, and we could not have asked for a better Neurologist for our child. She is open and available and great with our son, as well as with us parents. She talks to us as if we are friends, not down to us, and is very comforting to us when we feel like we are frustrated or worried. We love Dr. Jenna.
We could not have had a better experience with Dr. Gaesser, or Dr. Jenna as she introduced herself. As a medical provider myself I hold practitioners to a very high standard when it comes to office visits for my children. I can without hesitation say that Dr. Jenna is in the top 1% of clinicians I have ever encountered. She took significant time to listen to everything my daughter had to say about the problems she has been experiencing and she went above and beyond when it came to discussing the differential diagnosis and explaining the reasoning behind imaging studies that are needed. Dr. Gaesser was extremely gregarious and friendly and put my daughter at ease right from the start of the visit. CHP neurology landed a good one in this provider and we are very fortunate to have had her care for our daughter. A+ Thank you!
this was our first appointment with Dr Jenn Gaeaser. She was wonderful; very friendly and down to earth. she seemed to really care about my son. She was running over an hour late handling a client emergency and she came in personally and updated us!!! when she was with us she gave the impression that we were her only client. she was very present in the moment.
amazing! She is the best physician my daughter has been treated by. Relates well!
Dr. Gaesser is exactly what doctors should be. She's not only attentive, thorough and curious, she has been an advocate for my son when others provided no insight or help. She is always, kind, responsive and not only discusses current treatments but is always planning ahead so that I know what to expect reguarding my son's care. She also understands child behavior and in addition to providing neurological guidance, she has passed along various tips to help overcome behavior challenges that epilepsy patients sometimes encounter. Most of all, she treats my children as a complete person, not just a brain and spinal cord. I'm thankful that Dr. was making rounds the night my son was first admitted with seizures. As a frequent critic of the medical community, I'm happy to say, Dr. Jenna is what the medical needs more of.
She is the absolute best!!
She is very friendly and works well children/parents.
my son is autistic and they were very cognizant and helpful with him
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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