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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Wheeling Jesuit University Wheeling, WV MPAS, Kings College Wilkes-Barre, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 27
It was a fast, complete, detailed and helpful visit.
We have always gotten excellent care there regardless who we have spoken to, the nurses we see, or the Dr's who assist us.
everyone in this office was fantastic!! We're so happy to have moved to this area and found such an amazing medical staff.
excellent care and service
Wonderful provider. It was our first time in the office; we transferred our care to the office immediately before this visit. Having never seen my kids before, the provider was patient and really listened to what I had to say as a mother/healthcare provider.
The provider was fine.
Jenna listened very carefully to al of my concerns.
Jenna was very helpful in her suggestions for my child's mild anxiety.
We had an overall awesome experience with the staff and new location. We just had a tremendous wait time for a walk-in visit. pretty sure this was only due to the over abundance of newborns & back to school physicals in the office at the same time. The wait was worth it for the quality of care we ultimately did receive.
we love Jenna!
We've seen Dr. Gleason in the past as well, and she has a great bedside manner. She listens to and addresses my concerns and is able to easily communicate with my 12 yr old.
Excellent care! Also, the illustrated map of the United States was perfect in the examination room. My son and I played "I Spy" while we waited for test results. Today, he wanted to go back to the doctor to play the game again. And he loved the frozen Popsicle, which helped to hydrate him. Thanks so much!
provider was caring and considerate
she's okay. just doesn't give you that feeling like she really knows what's going on with your kid. we've seen her once before and I felt that same coldness from her.
The entire staff at CCP HealthQuest is always wonderful.
We used the walk-in sick clinic at our doctor's office and it was a wonderful experience. We waited for a very short period of time (less than 5 minutes?) to be seen. I am very grateful that that this service is provided and executed as efficiently as it is.
very thorough & knowledgeable
We had an excellent experience to an office that was unfamiliar to us. We had to go there because it was after hours and my daughter was sick. The staff were all so welcoming. The nurse went the extra step to make us feel at ease, even to give my 15 year old daughter a Popsicle to ease her discomfort...so sweet! THe PA was excellent with us, answering all questions.
Jenna was wonderful. This is the first time I have seen her and she made me feel very comfortable talking about a delicate subject. She really listened to me and didn't make me feel worse about myself. She spent a long time listening to me and offering suggestions. She really understood where I was coming from and I appreciated that!
First time to new office- very nice and ran very smoothly
Jenna told me she was calling her doctor on call and I could leave the office. she would call me as soon as she talked with the doctor. that was Saturday and today is Monday evening, still have not received a phone call. I'm glad there was nothing serious wrong with my child. I feel like we were just shoved aside.
Our visit was very thorough and everyone took the time to address our concerns and needs.
Jenna Gleason is always very nice and courteous with myself and my children. I feel that she is not always confident in her diagnosis of my kids and I don't like that. she has had to go and consult with other Dr's before (which I of course prefer her do). it would be nice if she was more sure of herself and able to make you feel confident in her diagnosis and prescription selections for your kids. I plan on asking to see the other providers instead of her next time because I feel they are more experienced and able to provide better care.
this was my first time with this provider. She made me feel as though she felt like she knew much more than I did. I get that she's the doctor but I'm not an idiot.
My son was treated professionally and he felt comfortable and at ease with his treatment team, especially Jenna.
tdr Clista have been taking care of my children since they were born they have always been good for and to my children
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.