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Ranked #8 Nationally by U.S. News & World Report.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, Pennsylvania State University University Park, PA DNP, CRNP, University of Pittsburgh School of Nursing Office Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 61
we've always had great experience recently with our provider. Jenna Muraco has been absolutely lovely and very honest and sincere with her health advice regarding my kids.
Jenna was very professional. I just prefer to see a MD when I visit the doctor.
the provider interacted with my older child and included him in addition to taking great care of my newborn and answering all of my questions.
This was the first time that we had Miss Muraco for an office visit. She was excellent! My daughter really liked her and wants to switch to see her for all of her annual exams. she talked directly with my daughter and engaged her at all times.
My only issue is that my child had been sick for 10days with a recurrent fever and worsening cold symptoms with and ear ache and was sent home to take Claritin D. I had to spend another 60$ a day and a half later at an express care center to get her seen again for antibiotics. She had fluid in her right ear and a left ear infection. I do realize they don't like just prescribing antibiotics all the time . My kid was sick and takes Claritin anyway for allergies.She seemed past the point of getting better on her own. Thankfully she is feeling much better now.
thankful she was thorough, he ended up needing surgery
Great visit. Nurse Jenna was very kind and understanding with my girls. Answered any questions or concerns I had. Happy to bring them back again.
Jenna was amazing. she spent so much time with us and put my daughter at ease. she really knows her stuff. we went through everything in detail. not rushed.
Great staff, very kind and helpful.
Very happy with service. My son was involved in the process which was nice; he felt important. Care provided was excellent.
Brought my seven month old son in for an appointment. I understand that facilities can get busy, but we waited 1 hour in the room before being acknowledged (845-945). A student/resident took some questions and then the nurse practitioner came in about ten minutes after.I'm not upset. I will return. I would just have liked clarity on realistic time expectations with a baby.
we've seen Muraco quite a bit between Jamison and my other two children. she is always friendly, listens to what I have to say and is very reasonable and empathetic.
Dr. Jenna was amazing. this was the first time we had her and I could not be more impressed. I usually don't take the time to do surveys but Dr. Jenna was incredibly thorough, educational, friendly, and made an instant emotional connection with us. she took the time to make us feel important. I already recommended her to my sister who also comes to CCP Moon. Dr. Jenna was smiling the entire time, had a bubbly personality, and made me and my teenage daughter feel like we were appreciated, valued, and cared about, not only cared for. By the end of the visit, I felt like we had known her forever. My daughter had some questions about her health, and she was nervous to discuss them, but Dr. Jenna quickly created a safe space and earned my teen's trust. I can't speak to how good she is with other age groups, but she was TOP NOTCH with teenagers and I'm going to ask for her in the future for both my daughters. I almost didn't want to write this because I don't want to let the cat out of the bag and have everybody requesting her too lol and then she'll never be available for me and my kids lol. Seriously though, thank you so much Dr. Jenna for being so humble, knowledgeable, friendly, kind, down to earth, confident, and compassionate. you made us feel welcome and comfortable, and our well visit was actually a fun experience where I learned a lot!! THANK YOU DR. JENNA!!
Jenna was great. She was very thorough and answered all of my questions regarding my daughter.
We saw Jenna and she was great! Walk in hours started at 3 pm and we arrived a few minutes before that. The receptionist gladly checked us right in and it was less than 5 minutes before we were taken back. Jenna had a student with her, but they were respectful and didn't do the exam twice since my child wasn't feeling well. Jenna was quick but thorough. I'd definitely take my daughter to see her again!
We had been going to CCP in Mt. Lebanon for years. I am truly happy with the Moon facility, staff and over all experience. Both of my daughters agree.
Jenna Muraco was by far one of the best childcare providers we have ever seen!! She was wonderful with my son and made him comfortable with being there! I've never seen a doctor speak to a two year old like she did - it was wonderful! She was also very thorough and asked me numerous questions about my son, which I really appreciated. I was shocked to see the after visit summary and realize that she had noted every single thing we had discussed. This was the first time we've ever seen a provider who was so thorough, informative, and caring. Keep up the great work!! I will recommend Jenna to anyone!!
We recently moved back from GA and this was our first visit with this practice. Jenna provided amazing care and was SO great with my 4 year old (who doesn't like anyone to look in her mouth or ears). She asked a bunch of questions about her health history and also provideded answers to my questions. We will definitely ask to see Jenna next time. She is awesome.
Everyone has been great, the staff is also helpful and knowledgeable.
Jenna was wonderful! She was so good with my daughter and made her feel very comfortable.
This was our very first visit to Jenna. our previous doctor moved and we had to switch providers. Jenna was amazing with all 3 of my girls. She spoke directly to them and asked them questions and followed up with me. It made my girls feel important and involved in their own care. I can't speak highly enough about Jenna.
Jenna was absolutely amazing! She speaks directly to the child and follows up with the parent. I appreciate that because I want my daughters to feel involved in their own care. Jenna was attentive and listened to my concerns. She even came back when I asked the nurse to clarify something. Instead of sending the nurse back in with the reply, she personally came back in. I am extremely pleased with her bedside manner.
She had such a great attitude and made my daughter feel very comfortable.
we had not seen Jenna before but she was excellent with the baby. she got her to calm down as she is terrified of medical personnel. I really liked her a lot. she had a very good attitude, was very knowledgeable and was kind to our daughter.
This was our first time seeing Jenna. She was so kind and patient. She was very thorough and I am very happy with our experience with her.
Jenna Muraco is the best doctor. I hope to see her everytime my kids go to Children's.
Super personable and was patient with my daughter who is notoriously difficult. By the end of the visit, my daughter had warmed up considerably and was "talking" away with the provider. Great job!!!
This was the first time seeing Jenna Muraco, and I was extremely apprehensive due to several bad experiences with physician extenders in this office. There's never a doctor available, so we usually opt for Jen Schzure because she is amazing. However this visit we were beyond pleased with Jenna Muraco. She was beyond professional, pleasant, easily bonded with my son, and treated me with respect and validated my concerns. HIGHLY recommend this provider!
We had a great experience with Dr. Jenna. I would be happy to have her again!
Everything went well.
provided good education and answered all our questions. provided emotional support as well
Jenna was fantastic with my baby. She listens to my concerns and gives information and reassurance when needed.
first time seeing Jenna Muraco and we would love to schedule with her again in the future.
provider is up to date on new medical information and methods.
Jenna had been wonderful in the short amount of time we've been seeing her. She listens to my comments regarding my kids and has plenty of helpful and knowledgeable advice. she's very honest and I trust her tips on what we should be doing with our kids moving forward.
we really liked our doctor at this visit and will request her for next time
overall great visit. felt very simple this time around
excellent care. thank you
very good experience.. Jenna was very thorough with her exam. spent time asking questions. she even called back after we left to ask us another question. My girls really felt completely comfortable with her.
Jenna is fantastic!!! She saw both of my children in the last month and she was so helpful, upbeat and positive. The kids love her!
great experience with this provider. will request her for future appointments.
went out of her way to provide advice on a separate medical issue during a follow up call.
We are satisfied with the care We got with this visit. Everything was explained to us and all questions answered.
excellent care, great experience
She was amazing!!!!! I couldn't have been more impressed!! I told my friend to make her next appt with her!!
We waited 45 minutes to be seen. Someone should have taken the time to let us know there was a delay. It is just courteous to do so.
This is the second nurse practitioner I have had a bad experience with at this office. We had a double appointment booked with my newborn and my son, and I was not happy with the experience for either child. For my son specifically, I felt she barely looked him over for his well visit. i also feel we were given poor and incorrect information for my infant. I will not book another appointment with this provider.
Jenna was amazing. I felt so comfortable with her.
This is the first time I have had a visit with this office where I was seen within 10-15 min of my appointment time, and finished and out the door WITHIN the hour- I am very pleased, as this has been an issue in the past. I will definitely schedule with this provider in the future.
This was the first time we saw this provider and she was kind, caring, and very personable. My daughter asked that she see her again next time! I would highly recommend her to others.
Ms.Manuco was wonderful with my daughter. She made her comfortable by making her laugh, smile, asking fun questions and giving high fives. She was terrific!
Dr. Muraco was excellent! She was diligent, precise, thorough and very thoughtful and patient and kind. We are so appreciative of her time and care.
The LPN that saw my child was a bit forward in her advise for the way that my wife and I raise our child. I understand that she is educated, but we don't appreciate the way she talked at us instead of to us. she needs to work on her bedside manner.
Dr. Muraco was amazing. She didn't rush through the appointment. She explained everything in terms that I am able to understand. she was amazing and seemed genuinely concerned about helping my son to feel better.
always great, thank you.
Always good experience there.
good experience today, I love the New Dr.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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