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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Nurse PractitionerNurse Practitioner
BSN, University of Pittsburgh Pittsburgh, PA MSN, Carlow University Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 32
Great visit today!
Jess is EXCELLENT
The staff and doctors/nurse practitioners are knowledgeable, respectful and helpful every time we visit.
our experiences w/our Dr office is always good
was wonderful people
Took time to listen to my concerns, explain what was going on, and next steps/what to look for that may require additional steps. As a first time (and anxious) mom, I know my kiddo is getting taken care of well and appreciated the time and care they provided my child during our visit.
Great personality and very good with the kids. Thank you
Very good service
the provider has been good for my child
Great care, took time with child, showed compassion, and called immediately after getting X-ray results and provided an additional follow up call. it was wonderful. I felt supported. Thank you for a good experience during a difficult time for our family.
she expresses the same concerns i had about my son, and ended up sending him to CHP to get him the care he needed. she also followed up to make sure he was ok.
We always have good visits,everyone is nice and helpful to us.
Very professional, caring and was not in a rush. we liked her a lot.
great health care experience for our children
Excellent, efficient, & courteous
jessica was great. she expressed understanding for my concerns and answered all of my questions.
my son has been sick for two months and we took him to med express many times. she was the only one who thought to test him for strep. very impressed
everyone is always very friendly and professional.
first visit to this office and I couldn't be happier with the care my children received
she was very patient since my son does not do well at doctor's appointments
Jessica Higgins was very nice, and happy! She was helpful and my daughter was relaxed and really liked her as well. I would definitely recommend her to others!
this was my children's 1st time seeing this provider and they really liked her. she did an awesome job making them feel comfortablez
Provider made my child feel very comfortable and treated her like the young adult she is.
We came in for a physical for my sons license because he isn't due until March I had to pay $25.00- which is fine but I was never called back, I never met or saw the doctor- my son said she was extremely nice- I love this office and have been here since both of my children were born I was just a little shocked no one spoke to me at all- also my son asked about his acne and was told to make another appointment ?! I'm not even sure what was done here honestly. Please note my son said she was very nice! Just a little confused on this well appointment....
I was very pleased with our visit. our issue was addressed quickly and everyone was very nice.
very professional and great with my son. very pleased.
Jennifer did a very thorough exam & just didn't look only at the problem we were there for
First Visit with Jessica Higgins-she was wonderful. I was able to get appt within a few hours of my call. Love this practice! My kids love them too.
they are the best!
The provider was very good. This was the first time that we saw her.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.