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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MPAS, Duquesne University Pittsburgh, PA BS, Duquesne University Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 87
We request Jessica every time we come to/call the office. We trust and value her opinion. She is an extremely intelligent PA. Very hands on and personable.
We absolutely LOVE "Dr. Jessica" and how she handles our child. I am extremely comfortable with her, as is my son. She is very thorough in all her explanations - in a way that we can all understand - and I trust that she knows what she is doing.
Jessica is always amazing!
Jess is awesome! Very patient and able to talk to pre-teens about difficult subjects with ease.
I love this office and Jess is amazing, and caring and is so great with kids. my daughter loves her and feels very comfortable with her.
Jessica is great with the patients she is very caring and thorogh
we absolutely love this staff! from Jessica to the nurses to Chris out front....I have nothing but great things to say about this practice
Jessica is AWESOME, we only want to see her when we come!
Jessica is our go-to doctor. She has taken care of my children from the day they were born, and I ask for her every time we visit. She remembers us, knows my children, speaks to them like she knows them, and is the best listener. I NEVER feel rushed, and always feel like every question I have is answered completely. We love her!
Love this practice! Always respectful and kind. Jessica is an excellent PA and answered all of our questions and patience and kindness.
very thorough, takes time during visit, knowledgeable
Jessica is an amazing medical provider. Both of my boys feel very comfortable with her and she remembers everything they've been through. She takes her time with us and answers all my questions thoughtfully.
Miss Jessica is wonderful! She is always friendly and listens very well to my concerns. She does a very good job explaining to the child (patient) what is going on and what is to be expected.
Jessica is wonderful & spends ample time with each child/family.
Love this office! Everyone is friendly and with the new walk in hours, seeing the doctor is so much easier!
love miss jessica--extensive knowledge, excellent care, marvelous rapport
love jessica! able to knowledgably relate information to both my 19 yr old daughter and 15 yr old son--in a way both understood and accepted as fact. excellent
The nurse was very responsive to my daughter's insecurities about receiving her vaccine. She did the shots early in the appointment, rather than waiting until the end of the appointment.Jessica was awesome. My daughter and I enjoyed talking to Jessica about issues and concerns. She genuinely listened and talked to both of us with ease. She didn't rush us, or belittle us. Both of us would love to have her as our provider again in the future.
I greatly appreciated the nurse getting the immunizations done early in the appointment. This kid is extremely anxious about shots and when we were at an appointment in this office in September with a different doctor, she went over the top to make sure he knew he was getting shots for his 11th birthday. Talk about a kid who didn't want his birthday to come around!Anyways, the nurse and Jessica were very responsive to anxiety and we were able to get the worst part over early. The rest of the appointment went well and he was able to relax. I loved that Jessica explained to my kids why it is important to brush teeth, eat veggies, get good night sleep, etc to my kids so they can understand why it is important to make wise choices. She talked to them at their level, not down her nose at them.
We got in right away and were seen right away. This was a yearly, well visit so we did not have any major concerns. The staff is always very friendly and courteous. The ladies at the front desk are always smiling, prompt, and efficient.
CCP staff and Jessica were outstanding!
Jessica is extremely helpful every time we come into/call the office. We request her every time we come in, only schedule appointments with her and specifically ask for a call back from her when phoning in with questions. We value every bit of medical advice that Jessica has to offer. She is friendly, extremely educated and makes our children feel comfortable every time we bring them in. We have recommended this office (and specifically Jessica) so many times!
jessica is the best!
every experience has been wonderful
jessica mantella is one of the best doctors we have ever had
very easy to talk to, understanding, friendly, gives great medical advice. overall great care provider and have never felt so comfortable around one of my doctors
amazing dr / person love love love love Jessica
All of the staff is always awesome!! We love this practice!!
Our family absolutely loves Jess! Any time we go to Health-quest pediatrics we ask for Jess! I trust her more than others. She has been both our daughters doctor since birth. And has taken so much time giving each our daughters the care they need . I could go on and on!! My husband and I greatly appreciate her and our daughters are completely comfortable and have gotten to know her extremely well!
Incredibly compassionate and knowledgeable, thorough and patient. I would not take my child anywhere else! I completely trust the pediatrician and all of the staff there!!!
Dr.Mantella is wonderful with my daughter. we are grateful to have her expertise, compassion, and concern- always!
the staff is always attentive and polite when we go there . very nolagable in helping with health questions and answers
We love Jessica! My children love her and feel safe and heard by her and so do I. She spends time and answers our questions without dismissing any concerns or talking over us.
My son is almost 5 years old and every single visit to the doctors has been a wonderful experience. The staff there go above and beyond and are some of the kindest, nicest, happiest folks I've ever met. We LOVE Healthquest and their staff! Dr. Jessica is the BEST!
Jessica once again goes above and beyond for the needs of my girls. She listens attentively and shows concern for what we have to say. She is also very kind and calming to the kids! We love her!
love this practice ! Everyone is wonderful from the Nurses to the front desk ! Jess by far is the best ! I trust her 100 percent with both my girls ! I request her always ! And will continue to bring both my girls to her !
we always see Jessica, and she's wonderful. she listens to our concerns and always works with us to ensure our children are receiving the best care possible.
I cannot say enough good things about Jessica! She knows my children and their medical history, my daughters are comfortable with her, and she listens to my concerns.
we love Jessica!
Been coming to this practice for 13 years the staff is great and so are the providers.
We have had nothing but wonderful experiences with our 3 children at this office. All staff is very courteous, friendly, welcoming and caring. They are very flexible with scheduling, making it much easier for working families with young children. We are always happy to see any of the providers, but Jessica and Dr. Clista are who we see most often and we love them!!
Remembered medical history and questions we had discussed in the past. we see her a lot and she always remembers both of my kids and their personalities. We even discussed questions for me to ficus with the ENT. She always takes the extra minute to listen and provide thoughtful feedback.
My first time at this office, I was going to a different office in Butler, horrible! It was truly great to be seen by someone who pays attention & actually communicates with us not not trying to race out of the room! Thank you & great staff as well!! Thumbs up!!
all are wonderful
Jessica is very knowledgeable and very kind person. She takes her time and listens to my concerns about my child. I have seen Jessica many times with my children and she is always helpful and informative.
Excellent provider. Always caring and willing to listen to concerns.
Jessica is an exceptional provider. She will always "sign up" for us when she sees our name on the walk-in list, and I love the consistency--she knows both of my children's health background, personalities, etc. She is very thorough in her explanations, and will gladly answer any questions in detail. She never makes me feel rushed, and genuinely cares for the well being of the kids, and always encourages parents to make the decision they believe is best for their child after explaining all possible options and weighing positives and negatives.
this was our first visit to this office. my son commented several times on how much he liked her, and how well she explained his illness to us.
Jess goes above and beyond every time we see her. I am always pleased when she walks into the room to help us with any medical issues or just regular check-ups. I could not recommend her anymore than I already do to family and friends.
Jessica Mantella (or as my daughter refers to her as "Dr Jessica") is so wonderful. She is always very attentive to my child's needs and is incredibly kind. My daughter always requests to see her when we visit the office. We have never been disappointed with the service provided by this office. We continue to refer the office and Ms. Mantella to family and friends.
Jessica Mantella is wonderful. She goes above and beyond for the care of my child. We are beyond thrilled as a family to have her work with us!
My 18 month old hates the doctor's office but love Jessica.
The office staff is always very polite, notony asking me why we came in; but asking my daughter how she was feeling that day.
Jessica is just amazing! I could go on and on for hours. She is so good relating to the kids and making them feel comfortable discussing anything and is so patient with me and my girls. She never cuts us off when talking and lets us explain and discuss fully all of our concerns. We never feel rushed and always feel that she is genuinely concerned about our needs. She goes above and beyond her call of duty!!!!!!!!!!!!!!!!!
Jessica is an awesome dr, always remembers us and so great with kids
Excellent care by this provider
All the doctors are always very helpful & friendly.
My child is very shy but when she is with Jessica she is very open and comfortable with her. We ask for Jessica every time we go and I have never had a better pediatric doctor for my kids.
Jessica is excellent - easy to talk to, listens wells, explains things thoroughly to my child
Even though I'm almost 22 I love going to Healthquest pediatrics. They are all so friendly and extremely helpful with anything I need. It is nice when I have a question or problem someone can answer and fix it!
excellent care with my boys, the care provider spent just enough time with is to explain and answer all questions, never felt rushed ...and she also made my teenagers feel like she was so "cool"..and understood!!
Jessica is an excellent provider and we always feels completely taken care of when we see her for a well or sick visit. She is personable and also professional and addresses every issue big or small completely.
Jessica is amazing. She always takes her time with my children. she is very up to date on current treatments and evidence based practice. I feel very secure in her care of my kids.
I love this office. My son has gone to this location for 14 years and now my daughter. Everyone is kind and helpful. Dr. Jessica always listens extremely well, she answers all my questions and does not seem rushed. She leaves us feeling like our concerns have been met. Thank you.
We love Jessica, she is always friendly..sweet with the kids. She listens to concerns, has answers to questions. I always feel like she knows what shes talking about and understands our concerns. She is always very helpful when we are there.
An excellent doctor and caring
Jessica is fabulous! Extremely intelligent & empathetic to children & adults. Jessica always goes above and beyond, she has a gift, her explanation of topic is comforting. Jessica loves what she does and it shows, in her attitude, appearance & vibe! Thank you Jess for being you!
I was very impressed with the speed with which we were seen and at the same time felt Jessica gave us all the time we needed.
Couldn't name a specific time, but my experiences at Healthquest Pediatrics has been good.
we love Jessica, at health quest pediatrics. We prefer seeing her over anyone else. She is absolutely amazing!
We are so thankful for Jessica. She is absolutely the most wonderful provider. She spends so much time giving thoughtful answers and providing complete explanations. She always takes the time to review our past visit, so my daughter can relate to her and really feels like she knows her and cares. My daughter struggles with anxiety and depression, and feeling comfortable doesn't come easy for her. I am so appreciative of that. Thank you!
Jessica Mantella explained everything very well to us and took her time to do so.
we have no concerns,we drive about an hour and 15 minutes to get to the doctors all three of my girls have gone here since they were babies,and they are 18,15,13 now and still wont go anywhere else,they are very friendly and treat us like family,and help me to have all of my children seen at once since we live so far away,they truly are very caring.
Jessica Mantella is amazing. We request her every time we have a visit. She is very kind, knowledgeable, and my daughter really loves her! My husband and I have referred her to friends.
Jessica is amazing. She is our number one choice, ALWAYS! So knowledgable in every area and our children are so comfortable around her!
Jessica is an excellent provider. She knows our family well and she is compassionate, efficient and thoughtful in the care she provides. She listens to my concerns and responds thoughtfully--she is never dismissive. The healthquest office runs efficiently and very kindly. We are always at home at that office and I know my kids are getting quality care.
We see Jessica for all three of our kids! They love going to the doctor's to see Jessica. She interacts with them and makes them feel comfortable in a doctor's setting. She very thorough, answers all of my questions and is very friendly. I have never felt rushed with her even though I know they are busy.
Jessica Mantella is absolutely wonderful and provides amazing care for our family. It is a pleasure to see her, and we always leaving feeling reassured and positive.
Jessica has always been a wonderful provider for my children. She knows their history and remembers many details specific to each one. I have always felt that she takes our concerns seriously and this visit was no different.
Jessica is you know, knowledgeable, and compassionate. I am always happy when Jessica is in the office and I have a sick child.
Jessica is always wonderful to my two sons, as well as the other care providers. I couldn't be happier with the care my sons receive and I know we are in good hands.
I have been going to this provider for years and have NEVER had a bad experience of any kind.
Jessica is wonderful. She's always very kind, patient, and thorough. She's very good at putting us at ease.
We love Dr. Jessica and request her every time we come into the office. She was the first physician to see our son after birth and we have loved her ever since. Amazing bedside manner and she remembers us, which truly means something today in healthcare. I recommend her and CCP Healthquest to all of our friends due to the physicians, but particularly Dr. Mantella and Dr. Menzel.
Jessica is a wonderful clinician. In the past, I would only See DR. Menzel or Dr. DiCenzo because my children are special needs. Jessica is the first and only clinician besides those drs that I entrust my children with.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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