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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Duquesne University Pittsburgh, PA MPAS, Duquesne University Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 94
the provider that saw my son was very very informative, educated and talked to my son in a way he could understand everything. he will be 18 soon and needs to understand his condition for college and I was grateful for this providers knowledge and time spent with my son.
Jessica was amazing with my son (& me). She listened to my concerns and questions. It was a great visit with Jessica, even if we left with a diagnosis of strep throat. ;)
Jessica is the reason that I take my kids to this practice. She is professional, knowledgeable, caring and thorough. I value her opinions, recommendations and medical care as much as the MD's in this practice.
Jessica is great. I'm 22 and have considered leaving the practice but stay because of her.
Jessica is wonderful. I love how she pays attention to detail and cares about my children.
excellent pa , very thorough and helpful
Jessica was fabulous! hands down the best provider that we have seen thus far. the office staff and nurses were so friendly and happy. truly an awesome experience!
We really appreciated how thorough and helpful Jessica was! She's always very knowledgeable and takes the time to explain things in a detailed manner. She is also personable and friendly, making for an overall pleasant experience.
Jessica was amazing with my children. She gave us good, quality time, and we did not feel rushed. She was confident in how she spoke and was very professional. I would have my children see her again.
Jessica always goes above and beyond to make sure that I am comfortable, that I understand exactly what she is saying, and that I have the opportunity to voice any questions or concerns. I will continue to see her for as long as possible!
jessica spent an amazing amount of time with me. she was VERY understanding, informed, realistic and helpful with great suggestions and a valid plan. i really felt listened to and cared about. i have a postive direction to follow. many many thanks to jessica.
Jessica is wonderful she really takes the time with all her patients and she KNOWS THEM! Would recommend her to all my firends
Awesome privider for both my kids
Jessica is the best and most sincere provider! She will go above and beyond to help your child feel comfortable and provide the best care possible!
Jess was the best doctor we have EVER had! My son is sick a LOT,especially in the winter and not once has a doctor asked questions or had any interest in figuring out the cause until we saw Jess. She talked with us and was genuinely concerned about my son's health. She is very knowledgeable about recent research and open to trying new things to improve his overall health. I will be asking to see ONLY Jess for all of our visits.
Jessica is phenomenal. We typically see Dr. DiCenzo for scheduled appointments, but Jessica is just as amazing. I am always so happy when I see she is coming into the room....she listens to my concerns, is very smart, thorough, and just an overall great person. She is an asset to this team and one of the reasons we continue to use this practice.
I would highly recommend Jessica to anyone. she is fantastic.
Jessica is always very thorough and remembers details of our family's relevant health information.
The entire staff, especially Jessica, always take the time to explore all questions and concerns, but especially at this 18 month checkup. We were in the exam room for over an hour, going over everything: behavior/discipline techniques, growth expectations, nutrition assessment, developmental screenings, and more.
Jessica is kind, caring, efficient and knowledgeable. We are always very happy to have her care for our children. In general, the care in this office is excellent from the front of the office to the back, but Jessica is one of the best.
jess is fantastic. we usually do walk in appointments so we get her by luck but always happy when she walks in the room!
I was about to leave this practice until I saw Jessica mantella. She is amazing with my children's healthcare needs. im so glad I stayed and that she takes care of my kids
We request Jessica every time we come to/call the office. We trust and value her opinion. She is an extremely intelligent PA. Very hands on and personable.
We absolutely LOVE "Dr. Jessica" and how she handles our child. I am extremely comfortable with her, as is my son. She is very thorough in all her explanations - in a way that we can all understand - and I trust that she knows what she is doing.
Jessica is always amazing!
Jess is awesome! Very patient and able to talk to pre-teens about difficult subjects with ease.
I love this office and Jess is amazing, and caring and is so great with kids. my daughter loves her and feels very comfortable with her.
Jessica is great with the patients she is very caring and thorogh
we absolutely love this staff! from Jessica to the nurses to Chris out front....I have nothing but great things to say about this practice
Jessica is AWESOME, we only want to see her when we come!
Jessica is our go-to doctor. She has taken care of my children from the day they were born, and I ask for her every time we visit. She remembers us, knows my children, speaks to them like she knows them, and is the best listener. I NEVER feel rushed, and always feel like every question I have is answered completely. We love her!
Love this practice! Always respectful and kind. Jessica is an excellent PA and answered all of our questions and patience and kindness.
very thorough, takes time during visit, knowledgeable
Jessica is an amazing medical provider. Both of my boys feel very comfortable with her and she remembers everything they've been through. She takes her time with us and answers all my questions thoughtfully.
Miss Jessica is wonderful! She is always friendly and listens very well to my concerns. She does a very good job explaining to the child (patient) what is going on and what is to be expected.
Jessica is wonderful & spends ample time with each child/family.
Love this office! Everyone is friendly and with the new walk in hours, seeing the doctor is so much easier!
love jessica! able to knowledgably relate information to both my 19 yr old daughter and 15 yr old son--in a way both understood and accepted as fact. excellent
love miss jessica--extensive knowledge, excellent care, marvelous rapport
The nurse was very responsive to my daughter's insecurities about receiving her vaccine. She did the shots early in the appointment, rather than waiting until the end of the appointment.Jessica was awesome. My daughter and I enjoyed talking to Jessica about issues and concerns. She genuinely listened and talked to both of us with ease. She didn't rush us, or belittle us. Both of us would love to have her as our provider again in the future.
I greatly appreciated the nurse getting the immunizations done early in the appointment. This kid is extremely anxious about shots and when we were at an appointment in this office in September with a different doctor, she went over the top to make sure he knew he was getting shots for his 11th birthday. Talk about a kid who didn't want his birthday to come around!Anyways, the nurse and Jessica were very responsive to anxiety and we were able to get the worst part over early. The rest of the appointment went well and he was able to relax. I loved that Jessica explained to my kids why it is important to brush teeth, eat veggies, get good night sleep, etc to my kids so they can understand why it is important to make wise choices. She talked to them at their level, not down her nose at them.
We got in right away and were seen right away. This was a yearly, well visit so we did not have any major concerns. The staff is always very friendly and courteous. The ladies at the front desk are always smiling, prompt, and efficient.
CCP staff and Jessica were outstanding!
Jessica is extremely helpful every time we come into/call the office. We request her every time we come in, only schedule appointments with her and specifically ask for a call back from her when phoning in with questions. We value every bit of medical advice that Jessica has to offer. She is friendly, extremely educated and makes our children feel comfortable every time we bring them in. We have recommended this office (and specifically Jessica) so many times!
jessica is the best!
every experience has been wonderful
jessica mantella is one of the best doctors we have ever had
very easy to talk to, understanding, friendly, gives great medical advice. overall great care provider and have never felt so comfortable around one of my doctors
amazing dr / person love love love love Jessica
All of the staff is always awesome!! We love this practice!!
Our family absolutely loves Jess! Any time we go to Health-quest pediatrics we ask for Jess! I trust her more than others. She has been both our daughters doctor since birth. And has taken so much time giving each our daughters the care they need . I could go on and on!! My husband and I greatly appreciate her and our daughters are completely comfortable and have gotten to know her extremely well!
Incredibly compassionate and knowledgeable, thorough and patient. I would not take my child anywhere else! I completely trust the pediatrician and all of the staff there!!!
Dr.Mantella is wonderful with my daughter. we are grateful to have her expertise, compassion, and concern- always!
the staff is always attentive and polite when we go there . very nolagable in helping with health questions and answers
We love Jessica! My children love her and feel safe and heard by her and so do I. She spends time and answers our questions without dismissing any concerns or talking over us.
My son is almost 5 years old and every single visit to the doctors has been a wonderful experience. The staff there go above and beyond and are some of the kindest, nicest, happiest folks I've ever met. We LOVE Healthquest and their staff! Dr. Jessica is the BEST!
Jessica once again goes above and beyond for the needs of my girls. She listens attentively and shows concern for what we have to say. She is also very kind and calming to the kids! We love her!
love this practice ! Everyone is wonderful from the Nurses to the front desk ! Jess by far is the best ! I trust her 100 percent with both my girls ! I request her always ! And will continue to bring both my girls to her !
we always see Jessica, and she's wonderful. she listens to our concerns and always works with us to ensure our children are receiving the best care possible.
I cannot say enough good things about Jessica! She knows my children and their medical history, my daughters are comfortable with her, and she listens to my concerns.
we love Jessica!
Been coming to this practice for 13 years the staff is great and so are the providers.
We have had nothing but wonderful experiences with our 3 children at this office. All staff is very courteous, friendly, welcoming and caring. They are very flexible with scheduling, making it much easier for working families with young children. We are always happy to see any of the providers, but Jessica and Dr. Clista are who we see most often and we love them!!
Remembered medical history and questions we had discussed in the past. we see her a lot and she always remembers both of my kids and their personalities. We even discussed questions for me to ficus with the ENT. She always takes the extra minute to listen and provide thoughtful feedback.
My first time at this office, I was going to a different office in Butler, horrible! It was truly great to be seen by someone who pays attention & actually communicates with us not not trying to race out of the room! Thank you & great staff as well!! Thumbs up!!
all are wonderful
Jessica is very knowledgeable and very kind person. She takes her time and listens to my concerns about my child. I have seen Jessica many times with my children and she is always helpful and informative.
Excellent provider. Always caring and willing to listen to concerns.
Jessica is an exceptional provider. She will always "sign up" for us when she sees our name on the walk-in list, and I love the consistency--she knows both of my children's health background, personalities, etc. She is very thorough in her explanations, and will gladly answer any questions in detail. She never makes me feel rushed, and genuinely cares for the well being of the kids, and always encourages parents to make the decision they believe is best for their child after explaining all possible options and weighing positives and negatives.
this was our first visit to this office. my son commented several times on how much he liked her, and how well she explained his illness to us.
Jessica Mantella is wonderful. She goes above and beyond for the care of my child. We are beyond thrilled as a family to have her work with us!
Jess goes above and beyond every time we see her. I am always pleased when she walks into the room to help us with any medical issues or just regular check-ups. I could not recommend her anymore than I already do to family and friends.
Jessica Mantella (or as my daughter refers to her as "Dr Jessica") is so wonderful. She is always very attentive to my child's needs and is incredibly kind. My daughter always requests to see her when we visit the office. We have never been disappointed with the service provided by this office. We continue to refer the office and Ms. Mantella to family and friends.
My 18 month old hates the doctor's office but love Jessica.
The office staff is always very polite, notony asking me why we came in; but asking my daughter how she was feeling that day.
Jessica is just amazing! I could go on and on for hours. She is so good relating to the kids and making them feel comfortable discussing anything and is so patient with me and my girls. She never cuts us off when talking and lets us explain and discuss fully all of our concerns. We never feel rushed and always feel that she is genuinely concerned about our needs. She goes above and beyond her call of duty!!!!!!!!!!!!!!!!!
Jessica is an awesome dr, always remembers us and so great with kids
Excellent care by this provider
All the doctors are always very helpful & friendly.
My child is very shy but when she is with Jessica she is very open and comfortable with her. We ask for Jessica every time we go and I have never had a better pediatric doctor for my kids.
Jessica is excellent - easy to talk to, listens wells, explains things thoroughly to my child
Even though I'm almost 22 I love going to Healthquest pediatrics. They are all so friendly and extremely helpful with anything I need. It is nice when I have a question or problem someone can answer and fix it!
excellent care with my boys, the care provider spent just enough time with is to explain and answer all questions, never felt rushed ...and she also made my teenagers feel like she was so "cool"..and understood!!
Jessica is an excellent provider and we always feels completely taken care of when we see her for a well or sick visit. She is personable and also professional and addresses every issue big or small completely.
Jessica is amazing. She always takes her time with my children. she is very up to date on current treatments and evidence based practice. I feel very secure in her care of my kids.
I love this office. My son has gone to this location for 14 years and now my daughter. Everyone is kind and helpful. Dr. Jessica always listens extremely well, she answers all my questions and does not seem rushed. She leaves us feeling like our concerns have been met. Thank you.
We love Jessica, she is always friendly..sweet with the kids. She listens to concerns, has answers to questions. I always feel like she knows what shes talking about and understands our concerns. She is always very helpful when we are there.
An excellent doctor and caring
Jessica is fabulous! Extremely intelligent & empathetic to children & adults. Jessica always goes above and beyond, she has a gift, her explanation of topic is comforting. Jessica loves what she does and it shows, in her attitude, appearance & vibe! Thank you Jess for being you!
I was very impressed with the speed with which we were seen and at the same time felt Jessica gave us all the time we needed.
Couldn't name a specific time, but my experiences at Healthquest Pediatrics has been good.
we love Jessica, at health quest pediatrics. We prefer seeing her over anyone else. She is absolutely amazing!
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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