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MD, West Virginia University School of Medicine Morgantown, WV
Pennsylvania State University College of Medicine Hershey, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 95
We have always had a very good rapport with Dr. Jackson and will miss her care when my children age out of their care. She has always explained things in a easy-to-understand manner and has a good relationship with the children. She listens to the children's concerns with respect and doesn't just brush them off because of their age.
We absolutely love Dr. Jackson. She is so kind and easy to speak with about my children's health. I'm always disappointed when she is booked up and we can't see her for future month appointments for my son. It is understandable though ,because she really is the best.
We love Dr. Jackson! Usually, we don't have to wait at all; at this visit, we had to wait ~30 minutes until we got to see her. Even with the wait, it is definitely worth it! She listens to every concern and little thing that I or my child is concerned about. She treats us with respect, asks questions, and never acts like she has to rush to another patient - we are the most important people to her during that time.
we love dr Jackson she is the best
Dr, Jackson talk extra time to provide emotional support to my daughter & offered her the opportunity to call her anytime if she had a problem.
Good exam & good effort to make my child feel comfortable.
Dr. Jodi Jackson & her office staff are excellent. I am fortunate to have her as my son's pediatrician.
Dr Jackson is a wonderful provider. She is so kind, compassionate and reassuring. I recommend her to everyone, I could not ask for a better pediatrician for my child!
Dr. Jackson was great! Down to earth, great with my 4 year old son and very personable.
Dr. Jackson is the absolute best! She's so caring and down to earth! We love her!
Dr. Jackson is excellent.
we had to wait 45 minutes before going back to the doctors office, very overbooked. Dr Jackson did a great job with my child while she was in the room with her.
she is wonderful!
Dr Jackson is wonderful! We love her. She spends so much time with the kids and also is so kind to my toddler while she is checking up on the new baby! Absolutely love her.
always kind and willing to listen!
Dr Jackson is awesome! We would 100% recommend her to a friend.
Dr. Jackson is great. I don't like seeing a doctors assistant or not having Dr. Jackson consulted prior to my son being sent for a blood draw. It's my only complaint is I feel when my kids are sick it can be difficult to see their assigned pediatrician or any pediatrician at all.
we love dr Jackson. couldn't be more pleased. she's very personable and shows great care for our family
always kind and curteous.
Dr Jackson is always so nice and easy to talk to as are all of the praticioners at CCP Norwin. She sees both of our kids. It is always a good experience.
Dr Jackson is absolutely my favorite! she had a gift for pediatrics. I know she has my children's best interests at heart.
love this place. tried a pcp closer to home and hated it. came back to this office.
Extremely accommodating and fit us in so we didn't have to come twice for two children on back-to-back days
Dr. Jackson was very attentive and validated my concerns - recommending further evaluation for somethings, treating others, and putting my mind at ease. She was reasonable and seemingly rational in her treatment decisions.
My child is always nervous and afraid at doctor's appointments. She requested Dr. Jackson because she is always patient, kind, and understanding. My daughter is especially afraid of having her ears examined. Dr. Jackson was today, as a!ways, extra careful and reassuring and was able to complete the exam without my daughter shedding any tears! Thank you Dr. Jackson!
Dr. Jackson was amazing! She took the time to talk to me about everything that I wanted to tell her, along with her asking questions as well! She really showed that she cared! I'm very glad we were referred to Dr. Jackson! We are looking forward to coming back!
Great Doctor, is great with my children.
excellent care and service. We are very happy with all of our experiences over the last two years coming here. highly recommend this facility to anyone in the area.
Appointment was scheduled for 10:00a.m we arrived at 9:45a.m and dr didn't see us until 10:45a.m. It was a long wait with a 2 year old. However we are happy with Dr. Jackson and the care she provides.
Jodi Jackson is the best pediatrician! She is so kind! She always answers questions well, and is easy going, and friendly! our insurance recently changed, and I chose our insurance based on her being able to continue being my son's pediatrician.
we always have a positive experience with Dr. Jackson!
Dr. Jackson has an excellent bedside manner. I have referred her countless times and have never been disappointed by her care or concern.
Dr Jodi Jackson always takes fabulous care of our Girls! We are very thankful to have her as their Pediatrician!
very attentive and friendlyand knowledgeable
We love CCP Norwin. Dr. Jackson is very caring. Melissa K at the front desk goes above and beyond to be caring & helpful.
CCP Norwin is a wonderful office to visit. dr. Ziada ,dr. Jackson, nurse practitioner Melissa, and all staff are very caring, attentive to your needs, and just all-around wonderful to visit.
Dr. Jackson definitely shows compassion towards her patients and explains everything well. I highly recommend her.
Dr. Jackson has a great bedside manner with the kids in the exam room.
Dr. Jackson is awesome! She is very caring and always explains things throughly. She answers all my questions and listens to any concerns.
Dr. Jackson really took her time interacting with my daughter and developing a rapport with her which is important to me so that she feels comfortable talking to Dr. Jackson about any problems she may be facing, especially as she continues to grow and nears her prepubescent years.
She is an excellent doctor.
we love Dr Jackson. She always provides great care!
Dr. Jackson is outstanding.
Dr. Jackson is an amazing, caring physician! I'm extremely confident in her care and decisions that she makes for our children.
The medical staff and front desk staff are excellent. I love it here so much! You can tell they really love the children, which is all we can ask for as parents.
I was extremely happy with my daughter's doctor appointment. Dr. Jackson was excellent with my daughter and my daughter positively responded by allowing her perform her examine with ease. This has been the first time my daughter has not responded negatively (crying and refusal) toward a basic examine. I definitely recommend her due to her caring, comforting and loving type demeanor.
My daughter's appointment was at 4:15. We left at 5:50. The wait time has been extremely long lately.
Dr. Jackson ALWAYS provides excellent care for my children & she's always friendly and professional.
my daughter loves to see Dr. Jackson
love Dr Jackson!
we love dr Jackson she is awsome
The staff was very friendly and made my child feel comfortable. They are always helpful and very knowledgeable.
Originally went in for cough/suspected strep throat. I had other questions relating to my daughter's sleep habits and Dr. Jackson was very thorough and helpful in answering my questions and giving suggestions/recommendations.
Dr Jackson always makes us fee like my child is her favorite most important patient.
the whole staff is always warm and professional
Dr. Jackson is an excellent physician! She is very experienced, thorough and caring.
We always have a great experience at CCP Norwin! Dr. Jackson is exceptional, and our son just adores her!
Dr Jackson is amazing. My twins were premature and she's been there since day 1. She makes me feel good about my children's growth and development and is always so caring and helpful. If she moved to another practice we would move with her. She's a great doctor and a great person.
my childs provider has always took great care and concern for my child and answered any questio. i may had in a timely manner.
Dr. Jackson and the nursing staff are wonderful.
Jodi is excellent. I have referred over 15 people to her. I trust her completely.
My son likes Dr Jackson a lot! She is good with the little ones.
Dr Jackson is always professional and pleasant and makes you feel as if your child is the most important child in the office and is perfect.
we love Dr Jackson
Dr. Jackson is wonderful! She answered all of our concerns!
I love this office and every one who works there!!!
We love Dr. Jackson and recommend her to everyone we know!
Dr. Jackson is wonderful - no complaints
We drive 45 minutes to stay with this office. They are the best! Dr. Jackson is amazing and the staff is great. We never have to wait and they are fantastic with my son. I also love being able to send messages through the portal. They are always quick to respond.
Dr. Jackson is always very responsive to any questions or concerns we have. We never feel rushed or brushed aside. Always a positive experience, even for sick visits.
we love Dr Jackson!! she's great with the kids every time; even when she's really busy. That means a lot.
My child is fairly new to this office - I wasn't completely pleased with the first visit, but this time when we seen Dr Jodi Jackson - she was GREAT! She spoke in a manner that even my 7 yr old can relate to her and made my daughter feel VERY COMFORTABLE, which I was VERY pleased with. She is a GREAT doctor!
always a good experience when we are there
this is a wonderfully office. everyone is professional and kind and very knowledgeable
My daughter loves Dr. Hanley & Dr. Jodi Jackson and remembers how Dr. Jackson listens to her heart for bunnies (thump thump) and does the same thing to her dolls. She is very interactive and puts her at ease.
I love CCP norwin!!!
Dr. Jackson is a wonderful doctor. she is thorough and very attentive.
My children and 10 & 12 and Dr. Jackson has been their primary care physician since birth. I believe it was one of the best choices I have made as a parent. She is knowledgeable and listens to the children and patients. If she is unsure, she will do the research or refer as needed. 10 out of 10.
always listens closely to what we have to say, smiles a lot, very pleasant
Dr. Jackson has always provided us with complete comprehensive excellent care for all of our children. We feel as though she does an excellent job and goes above and beyond with her care for our kids. My children simply LOVE her and get very excited to see Dr Jackson and speak with her. She has an excellent rapport with the kids and takes the time to listen to them about everything that they have to tell her!
This was our 1st visit after deciding to switch doctors for our daughter. We were beyond pleased with the atmosphere, work ethic, respect, generosity etc all of the staff showed to us. Hands down best decision we made was switching to CCP!
We love Dr.Jackson! She always answers all our questions throughly. We never feel rushed. She's caring, honest, and sympathetic to our concerns. Our kids actually like going to the doctors because of her. Thanks for all that you do!
we love Dr. Jackson
Dr Jackson is fantastic!
Dr Jackson is WONDERFUL! Dr. Ziadeh is our pediatrician (and she is amazing too!), but we are just as satisfied with seeing Dr. Jackson. It is like the whole office knows each patient and gives personalized care even if they are not the routine provider. I am a nurse and I find that exceptional!!!
very good experience!!
Jodi is amazing every time we see her.
we have always had good experiences with this office. this last visit was for our 5 day old baby.
We love Dr. Jackson. She speaks to the child and the adult. She is attentive, caring, and knowledgeable. She makes you feel like you are her only patient and she genuinely cares about the kids!!!
Dr. Jackson is always so kind and compassionate. She spends time with you and reassures me each visit. I couldn't ask for a better pediatrician for my son.
we really liked Dr. Jackson!
we love Dr Jodi Jackson!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.