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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
MD, West Virginia University School of Medicine Morgantown, WV
Pennsylvania State University College of Medicine Hershey, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 85
My child is always nervous and afraid at doctor's appointments. She requested Dr. Jackson because she is always patient, kind, and understanding. My daughter is especially afraid of having her ears examined. Dr. Jackson was today, as a!ways, extra careful and reassuring and was able to complete the exam without my daughter shedding any tears! Thank you Dr. Jackson!
Dr. Jackson was amazing! She took the time to talk to me about everything that I wanted to tell her, along with her asking questions as well! She really showed that she cared! I'm very glad we were referred to Dr. Jackson! We are looking forward to coming back!
Great Doctor, is great with my children.
excellent care and service. We are very happy with all of our experiences over the last two years coming here. highly recommend this facility to anyone in the area.
Appointment was scheduled for 10:00a.m we arrived at 9:45a.m and dr didn't see us until 10:45a.m. It was a long wait with a 2 year old. However we are happy with Dr. Jackson and the care she provides.
Jodi Jackson is the best pediatrician! She is so kind! She always answers questions well, and is easy going, and friendly! our insurance recently changed, and I chose our insurance based on her being able to continue being my son's pediatrician.
Dr. Jackson has an excellent bedside manner. I have referred her countless times and have never been disappointed by her care or concern.
we always have a positive experience with Dr. Jackson!
very attentive and friendlyand knowledgeable
Dr Jodi Jackson always takes fabulous care of our Girls! We are very thankful to have her as their Pediatrician!
We love CCP Norwin. Dr. Jackson is very caring. Melissa K at the front desk goes above and beyond to be caring & helpful.
CCP Norwin is a wonderful office to visit. dr. Ziada ,dr. Jackson, nurse practitioner Melissa, and all staff are very caring, attentive to your needs, and just all-around wonderful to visit.
Dr. Jackson definitely shows compassion towards her patients and explains everything well. I highly recommend her.
Dr. Jackson has a great bedside manner with the kids in the exam room.
Dr. Jackson is awesome! She is very caring and always explains things throughly. She answers all my questions and listens to any concerns.
Dr. Jackson really took her time interacting with my daughter and developing a rapport with her which is important to me so that she feels comfortable talking to Dr. Jackson about any problems she may be facing, especially as she continues to grow and nears her prepubescent years.
She is an excellent doctor.
we love Dr Jackson. She always provides great care!
Dr. Jackson is outstanding.
Dr. Jackson is an amazing, caring physician! I'm extremely confident in her care and decisions that she makes for our children.
The medical staff and front desk staff are excellent. I love it here so much! You can tell they really love the children, which is all we can ask for as parents.
I was extremely happy with my daughter's doctor appointment. Dr. Jackson was excellent with my daughter and my daughter positively responded by allowing her perform her examine with ease. This has been the first time my daughter has not responded negatively (crying and refusal) toward a basic examine. I definitely recommend her due to her caring, comforting and loving type demeanor.
My daughter's appointment was at 4:15. We left at 5:50. The wait time has been extremely long lately.
Dr. Jackson ALWAYS provides excellent care for my children & she's always friendly and professional.
my daughter loves to see Dr. Jackson
love Dr Jackson!
we love dr Jackson she is awsome
The staff was very friendly and made my child feel comfortable. They are always helpful and very knowledgeable.
Originally went in for cough/suspected strep throat. I had other questions relating to my daughter's sleep habits and Dr. Jackson was very thorough and helpful in answering my questions and giving suggestions/recommendations.
Dr Jackson always makes us fee like my child is her favorite most important patient.
the whole staff is always warm and professional
Dr. Jackson is an excellent physician! She is very experienced, thorough and caring.
We always have a great experience at CCP Norwin! Dr. Jackson is exceptional, and our son just adores her!
Dr Jackson is amazing. My twins were premature and she's been there since day 1. She makes me feel good about my children's growth and development and is always so caring and helpful. If she moved to another practice we would move with her. She's a great doctor and a great person.
my childs provider has always took great care and concern for my child and answered any questio. i may had in a timely manner.
Dr. Jackson and the nursing staff are wonderful.
Jodi is excellent. I have referred over 15 people to her. I trust her completely.
My son likes Dr Jackson a lot! She is good with the little ones.
Dr Jackson is always professional and pleasant and makes you feel as if your child is the most important child in the office and is perfect.
we love Dr Jackson
Dr. Jackson is wonderful! She answered all of our concerns!
I love this office and every one who works there!!!
We love Dr. Jackson and recommend her to everyone we know!
Dr. Jackson is wonderful - no complaints
We drive 45 minutes to stay with this office. They are the best! Dr. Jackson is amazing and the staff is great. We never have to wait and they are fantastic with my son. I also love being able to send messages through the portal. They are always quick to respond.
Dr. Jackson is always very responsive to any questions or concerns we have. We never feel rushed or brushed aside. Always a positive experience, even for sick visits.
we love Dr Jackson!! she's great with the kids every time; even when she's really busy. That means a lot.
My child is fairly new to this office - I wasn't completely pleased with the first visit, but this time when we seen Dr Jodi Jackson - she was GREAT! She spoke in a manner that even my 7 yr old can relate to her and made my daughter feel VERY COMFORTABLE, which I was VERY pleased with. She is a GREAT doctor!
always a good experience when we are there
this is a wonderfully office. everyone is professional and kind and very knowledgeable
My daughter loves Dr. Hanley & Dr. Jodi Jackson and remembers how Dr. Jackson listens to her heart for bunnies (thump thump) and does the same thing to her dolls. She is very interactive and puts her at ease.
Dr. Jackson is a wonderful doctor. she is thorough and very attentive.
I love CCP norwin!!!
My children and 10 & 12 and Dr. Jackson has been their primary care physician since birth. I believe it was one of the best choices I have made as a parent. She is knowledgeable and listens to the children and patients. If she is unsure, she will do the research or refer as needed. 10 out of 10.
Dr. Jackson has always provided us with complete comprehensive excellent care for all of our children. We feel as though she does an excellent job and goes above and beyond with her care for our kids. My children simply LOVE her and get very excited to see Dr Jackson and speak with her. She has an excellent rapport with the kids and takes the time to listen to them about everything that they have to tell her!
always listens closely to what we have to say, smiles a lot, very pleasant
This was our 1st visit after deciding to switch doctors for our daughter. We were beyond pleased with the atmosphere, work ethic, respect, generosity etc all of the staff showed to us. Hands down best decision we made was switching to CCP!
We love Dr.Jackson! She always answers all our questions throughly. We never feel rushed. She's caring, honest, and sympathetic to our concerns. Our kids actually like going to the doctors because of her. Thanks for all that you do!
we love Dr. Jackson
Dr Jackson is WONDERFUL! Dr. Ziadeh is our pediatrician (and she is amazing too!), but we are just as satisfied with seeing Dr. Jackson. It is like the whole office knows each patient and gives personalized care even if they are not the routine provider. I am a nurse and I find that exceptional!!!
Dr Jackson is fantastic!
very good experience!!
Jodi is amazing every time we see her.
we have always had good experiences with this office. this last visit was for our 5 day old baby.
We love Dr. Jackson. She speaks to the child and the adult. She is attentive, caring, and knowledgeable. She makes you feel like you are her only patient and she genuinely cares about the kids!!!
Dr. Jackson is always so kind and compassionate. She spends time with you and reassures me each visit. I couldn't ask for a better pediatrician for my son.
we really liked Dr. Jackson!
we love Dr Jodi Jackson!
Dr.Jackson was very sweet and polite.can tell she has excellent experience with children and that makes me feel secure about the care my child is receiving
I couldn't be happier than having Dr. Jackson. Every time we leave we have a positive conversation about how great she is and how lucky we are to have her.
we are always very happy with the Care Dr. Jackson and the team give us.
We love Dr. Jackson!!!! Recommended her to a lot of people with kids!!!!
Dr. Jackson is the best!! She is extremely nice, professional, intelligent, well-informed, and fun. I feel fortunate that my girls have such a great doctor :)
We LOVE CCP Norwin. Dr. Jackson is the best - I have recommended her to other parents who also love her. She never seems rushed - she takes the time to answer all questions and concerns even on a well visit. The rest of the staff also reflects this. It has the appearance to be a great place to work and it comes across to the patients.
Dr. Jackson was excessively patient with my child. My daughter has an extreme fear of having her ear's examined even for a well visit when she is symptom free. Dr. Jackson reassurred her, demonstrated on her sister and her Dad, and waited while we attemptd to calm her and convince her to let her check her ears. Dr. Jackson was very sensitive to my daughter's fears and anxiety and she spent a lot of time with us when she had other patients waiting because she she understood how important it was to try to calm her and complete her exam. We cannot express how grateful we were for her compassion, time, expertise, and effort.
Dr. Jackson has always provided both of my daughters with excellent care. She is why we keep coming back!
Dr. Jackson is always caring and takes ample time with both of my children!
Dr. Jackson is why we choose this office. She is always professional and caring towards all of our boys.
Dr. Jackson is always very attentive, informative, and caring. She is so good with both of my children during their visits.
Always a good experience with the Physicians and staff at CCP Norwin.
We love Dr. Jackson our son has gone to her since his birth. She is the one he requests to see when we need to visit the doctor.
The staff and doctors are the best !
Excellent staff at the Irwin CCP location!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: