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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, State University of New York Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC JamesonUPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 111
everything was done well
very happy with the care for my child
Dr. Labella provided excellent care in a timely manner.
always concerned. Always professional. I have great respect for this doctor
We are blessed to have Dr LaBella, Maggie, and all the nurses. We love Pam and Danielle too!!!
Dr. labella was helpful and spoke to my autistic son in a way that helped my son understand what was being told to him. Dr. labella also helped me find a dentist and eye doctor for my son, since we just moved into the area.
I felt like my daughter was very taken care of at her appointment.
Dr. Labella is always quick to respond after hours and eases this nervous mom's mind with compassion.
pleased when I called about Bulls eye rash for Lyme Disease...Receptionist got son in RIGHT AWAY ...and antibiotics prescibed by Doctor that morning.
I was very nervous to come to a be provider, I had been taking my son to the same doctor since he was still in utero. I was so pleased with the entire visit, the front desk staff, the nurses and the doctor. my expectations were just beyond met, they were blown away. I couldn't be more pleased.
we love Dr. LaBella and his staff! they are always good to us. They ensure all questions are answered and we feel our needs are met.
i love the doctor and medical staff they do an excellent job
Excellent provider, wait times are a little overwhelming especially when trying to keep a 15 month old in a small room.
best pediatrician around!! everyone in the office is amazing
I love Dr.Labella and his office staff do a fantastic job!
they made a appointment right away for my son. Dr Labella is the best. we have had him as a pediatrician for over 13 yrs
Both the staff and doctor were excellent. Very little wait time to be seen.
We are so pleased with our first visit with Dr. Labella. He took the time to talk to us and check our baby over throughly. He did not make us feel rushed at all. He answered most of our questions before we even had to ask them.
I love this doctor! I never have any problems with getting an appointment or being seen. just the past visit took a lot longer than expected to see the actual doctor. that was the only thing wrong that day, doctor did apologize.
The office was friendly and clean and Dr. LaBella was excellent! I called the after hours hotline when my son was just a few days old and hadn't seen him yet for his first appointment. He was so nice and calming to us as new parents!
very nice, even though she was sick he made her laugh and brightened her spirits..
he was very kind and courteous, made her laugh and tickled her belly.
Dr labella and staff are awesome
I have always been happy with the care that we received at Dr. LaBella's office. We love the nurses and staff. Pam is an angel and gets you in when you need it, whenever possible. My child had a high, climbing fever on a Friday afternoon - I called in simply to ask at what point I should take her to the hospital - I never thought I'd get in but they got me in within the hour at a time later than I thought they were open. I was so thankful for that and we were able to avoid the hospital, get her diagnosed, and get the medication started quickly. So, what could have been an awful weekend, went smoothly and my child was on the mend by Sunday.
wonderful provider who listens to concerns and directly communicates with the child at the child's level of understanding
the front office staff is wonderful everytime you go they're always friendly greeting you and respectful. my grandson actually enjoys going to the dr he absolutely adores dr Labella and staff.
provider requested another urine test for my daughters complaints but we have yet to take another approach to resolving her issue
Dr Labella is always friendly and includes my son in his appointment. He speaks to him and my 3 year old listens and values his advice. I couldn't ask for a more caring doctor for my children.
Love Dr. Labella, our child has significant special needs and Dr. Labella treats him with respect and great care.
Dr LaBella is always very attentive to my kids and our concerns.
amazing doctors and staff. absolutely love them.
My family and our son love Dr. JJ!!!
The staff very nice and courteous all around
my children absolutely love this Dr
dr labella did very good talking onto my child at his level and making him included in his care.Nurses were great also. They tried hard to make my son feel better about his flu shot. relaxed about getting his flu shot
Doctor was very thorough with Abbey's visit. He covered all aspects of her health and well being based on her age.
everyone was polite and friendly
Dr Labella is the best in my opinion we have been in his care for almost 13 years. Best Dr ever
Love this office!
very helpful. son was very anxious about getting shots and staff was patient and helpful
dr labella does a great job with my children. I have only good things to say about my experience.
Love Dr. Labella and how he interacts and explains things to my child and works with him. Didn't think i would be happy with anyone else since my son had the same dr since birth but I am really pleased with how Dr. Labella does things.
They are always so welcoming and attentive to my son.
dr labella was very informative and very nice to my son he was caring and listened to our concerns
I liked how the nurse and Dr were very interactive with the kids. thks isn't something I've experienced before...
Dr Labella spent a lot of time with both of my boys during their yearly check up. He spoke to them on there level and made them feel comfortable. My 3 year old even listened to him, repeating daily all the info on "how to be healthy" that Dr reviewed with him. We couldn't be happier with Dr Labella! He makes office visits fun for the kids and that makes it much easier on me!
We love Dr. Labella. He takes our concerns seriously and has time for us no matter if it's during or after office hours.
very knowledgeable and great with children
love Dr Labella and his team!!! all nurses, office staff and the dr himself are amazing!!!
Staff is awesome. The doctor on the other hand we are not a fan of him. He is all business and does not care about patients
great so far. nothing to complain about
We love Dr. LaBella and so does my daughter! He was my sons pediatrician also and they also loved him! Takes time and listens and we have total trust in him!
Dr is not very nice when it comes to weight issues. I recognize that childhood obesity is ot concern but there is a better way to discuss it then his manner. This was not the first time he has made me uncomfortable in his approach.
I appreciate the way Dr. LaBella talks to my kids and gives them tips for good life-long health. I would have appreciated a follow up call after my son had a negative reaction in the office to his 11 year old vaccines. My son was fine, but knowing Mom and son got a little unsettled and scared, a follow up would have been nice.
long wait time
Dr Labella is VERY thorough when explaining anything ....and with tests...even more so than an Emergency Room
I could not say enough good things about this office and Dr Labella. he is always quick to return calls after hours. He is friendly and has a good bedside manner. he makes the kids comfortable and takes time with them even though he is busy. I recommend this office to everyone I know having babies. the wait times may be a little longer but I will take that one sacrifice to know my kid will be seen the same day I call and that the doctors main focus when in the room is my family.
He is a very good doctor he explains everything in great detail andanswers all your questions
Dr. Labella has been my children's pediatrician for almost two years now and we really enjoy him. he is very informative and will ask questions during both well and sick visits to ensure our children's health
Love the doctor and his staff! Sarah really liked Terry too!
excellent care was given to my child
Dr.LaBella is an excellent pediatrician. I can't more highly recommend another physician.
I was unhappy with the fact that Dr. LaBella advised my daughter is over weight. she is 7 years old and very active. does cheerleading 4 times a week and is solid.. not overweight.
Excellent... I did refer to friends.
Dr. LaBella spoke at length with me about our options and the care that our local CCP Shenango office can help with Hannah's care during her treatment for cancer. He was genuinely concerned about us, and he wanted to be sure we knew the resources available to us, including the fact that we can call on him with concerns no matter what time of day.
good experience for her first visit
We love Dr. Labella and how knowledgeable, kind and helpful he is!
Hes a good doctor, and listens to my concerns, but pushes and guilts for a shot I refuse to give
Dr LaBella and his staff are very nice, making appointments is easy and they are very accommodating to our schedule. I recommend him to new parents all the time, he's fantastic!
good experience, dr very knowledgeable
he is a really good child doctor
physician is very knowledgeable; whole entire office staff are wonderful
It was a good visit
It was Ok visit. We still have to run some test to find answer to concerns about his health
Our only complaint is that our wait is always an hour or longer. On our last visit, we waited only ten minutes in the waiting room but well over an hour in the exam room. It is difficult to keep children occupied and calm in a small exam room for that amount of time. We do love Dr. Labella, the nursing and receptionist staff. They all do a great job, but I recommend spacing out appointments so waits are not so long.
LOVE THIS DOCTOR!!!!!
Dr. Labella is an excellent physician who takes time to listen to my children and myself. I am grateful that my children are patients of him.
I love Dr Labella he is so friendly and thorough he explains everything and he listens to questions I might have he is good with my grandkids and they like him if his office is closed and I have a problem and call the service he will get back to me if my grandkids get sick I'm able to get them in when I call I am very pleased with Dr Labella and his staff
very thorough evaluation
Dr. Labella is a great Dr. I am so glad he opened a office closer. I was driving 45 minutes one way to have him as a Dr. I highly recommend him
The provider was very thorough. He explained healthy habits to my child at her level. The time he spent with us was great. Just had a long wait.
I am very pleased with Dr. LaBella, his nurse Terry and, also Danielle and Pam!
Dr is very helpful, good with the kids, my daughter loves him and he is very down to earth and always listens.
While I explained my concerns about my child to the provider, the provider was watching his watch, not actively listening to my concerns.
very thorough and I did NOT feel rushed at all. took time to relate to us personally. very impressed
Never had a bad experience with any provider.
I would give 10 out of 10 except the wait time was very long this time. usually is very quick. also my child is 14 and likes his Doctor which is a plus!!!
Staff is excellent, caring and professional. Doctor spent too much time talking about politics and what he did or did not believe in. Instead of considering the mental health of my child, he pursued areas in front of my child that should have been discussed with me as the parent first, as my child is still a minor and under her father's and my care. He had little regard for me and continued to pursue his agenda, which is highly inappropriate.
We are very pleased with Dr. LaBella! He is very friendly, patient, caring, and thorough! Great care!!!! Thank You!
This was our first visit to see Dr. Labella due to the retirement of my child's previous provider. We were very pleased with all of the staff and their genuine concern for the patients and family. The doctor was very knowledgeable of my child's health history and recalled incidences that I didn't even remember.
the wait was ridiculously long, uncalled for. I've been three time but and once waited in the room for 45 minutes. scheduling times seem to be a problem area at this office.
staff and physician were wonderful! got my children in last minute for sick visit. great with the kids and listened to my concerns.
Very nice staff, very patient and pleasant doctor.
I am not comfortable with the Guardisil vaccine and therefore decided not to get it for my child. the Dr. was not happy with that. He berated me about it in front of my child and said that my child will get cervical cancer and the girls that got the vaccine will not, and then I'll wish I got it for her. I feel that was highly inappropriate and made my daughter upset.
we love dr labella. we followed him from the cranberry office
Dr. Labella is always very kind & patient with us. explains everything to our full understanding & works with us to take the best course of action for treatment for my child.
Dr. LaBella did an excellent job speaking to my preteen about healthy lifestyles and making good choices. My daughter commented later that she appreciated the doctor talking to her on her level and that she really liked him.
John LaBella is a good doctor and I only say good for now because I am still getting to know him. I would recommend him for sure.
The wait time was a little long
He is an excellent Provider. Very informative and very concerned about my child and his illness.
I have been very impressed by Dr. LaBella in the care of both of my children. I am pleasantly surprised at how smooth the transition has been from Dr. Georghe Antonescu to Dr. LaBella. He has always been attentive and respectful to me and my concerns, and he takes the time to understand what's going on and to help me understand, too. I appreciate the care he shows, as well. I'm very happy to have him as my children's pediatrician.
We had a great experience at this office! I travel many miles to have my children in the best care with the very best Dr!
im impressed w dr L and all staff, paper resources are given out about office visit and make it easier to track care
they went above and beyond for my situation
the doctor was more involved with her on prior visit.
Dr. Labella is truly the best doctor my child has seen. I will continue to take my son to him as long as possible. wonderful doctor he genuinely cares about his patients.
This was my first time to Dr LaBella and this office and I was very pleased.
This was my son's first appointment with Dr. Labella sine he took over for our previous pediatrician. Dr. Labella was very kind, attentive, and patient as he got to know my son and his medical history. We are so glad to have him!!
my daughter's appt was at 1:30 and she was not seen until 2:25pm, he is not a good pediatrician at all
I was nervous switching doctors when ours retired but Dr Labella is everything i could of hoped for.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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