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University of Pittsburgh School of Medicine Pittsburgh, PA
Magee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 54
this was our first experience with the doctor and it went very well. he seemed very concentrated on my son and our concerns.
He is by no means a good pediatrician for my daughter. He did not even interact with my daughter.
we waited an hoir an 20 mins before he even csme in the room.
The doctor and his staff were excellent. My only problem with the whole experience was that our appointment was for 9am and we were 15 minutes early since I knew I would have to complete forms due to the doctor taking over for the retired pediatrician we previously saw. We were not taken to an exam room until approximately 945 where we waited for the doctor until about 10:15. We left the office at 10:38 am. I do want to make it clear that the doctor was very thorough and the interaction was great but the wait time was excessive. My suggestion would be to space out appointments more to allow the doctor to do his job thoroughly without aggravating patients by making them wait over an hour just to meet with the doctor.
very pleased with the level of explanation we received from Dr. LaBella during an illness visit when I expressed concern regarding a possible allergy to cats. He made sure we left with a better understanding of how they check for allergies and with literature as well!
i was very impressed with the wonderful care from Dr. Labella.
had questions about medicine and called office twice and asked for dr to call back and they said he would and that never happened
this was our first visit.
This was the first time seeing Dr. Labella. FINALLY I've found a doctor who is going to find the reason for my son's illness and not just treat the symptoms. Dr. Labella seems very knowledgeable while still being direct and to the point. He spent plenty of time with us, but didn't dillydally until he saw the next patient. Seems very efficient and effective. We are excited to be part of his new clinic.
This was the first time seeing Dr. Labella. We were very impressive and pleased with the staff. The office is easy to find and beautiful and clean on the inside. Nursing staff was SUPER friendly.
i was impressed by the dr Calling to check on him
I am glad I decided to see this provider after our physician retired. My son loved him. He was friendly, down to earth and personable.
I love all the staff and my sons new doctor. He was extremely friendly and the staff was also. I have recommended lots of people on social medial and family and friends. Thank you!
Dr. Labella talked and talked way to much and interrupted me numerous times. He did not listen to anything I had to say. He needs to seriously work on his listening skills.
Dr LaBella was excellent. He was invested in my daughters care, compassionate, funny and engaged with all family members. We are sorry to hear he's leaving the Cranberry office.
The doctor was very thorough but seemed to be a bit overwhelmed with the amount of walk in traffic. The walk in ability is wonderful for minor issues.
Did not feel he spent enough time with her. Main complain was a sore throat. Don't think he even looked at her throat
Dr. Labella is always very thorough in his review of our daughter's records and exam. He makes sure to discuss the findings. On this visit, he took the time to review notes from the allergist who had evaluated our daughter for penicillin allergies; he then made recommendations based on that.
The doctor was very good. listened took my concerns seriously. only thing was if he would have told my child what he was going to do when it came to physical exam.
The Dr. seemed somewhat unprofessional. He lounged back while sitting and didn't seem to want to listen. He didn't look at my daughter's mouth when I expressed concern about an underbite. I will not see this provider again unless an emergency and he is the only Dr..
Dr LaBella was running a little late but he is worth the wait since he is always so thorough.
I am always impressed at how well Dr. LaBella listens to my son.
Dr. Labella is awesome with teenage boys!
had an hour wait
the doctor never told my husband to come into exam room or results of physical, dr didn't communicate with my husband at all. my daughter felt uncomfortable in exam with dr alone
very professional care, waiting time was longer than usual
I was very satisfied with my visit
Dr Labelle is a kind caring compassionate doctor. he goes above and beyond, and we are very fortunate to have him as our child's md
Dr LaBella listens with attention, and recommended a plan of action that specifically addressed the concern I have about my child
Dr Labella was extremely helpful, direct, honest and caring about my son's health and well-being. He is having a vague medical issue currently and Dr Labella was very thorough and knowledgable. I appreciate his wisdom, experience and expertise.
We love CCP and Dr LaBella is simply the best!
We love Dr. LaBella and will wait to get an appointment with him.
Dr. L was GREAT! He was good with my infant daughter who he was giving a check up to, but also with my 5 year old daughter who was there and interested. He was great with my husband and I too.
I appreciate Dr. Labella always seeing our children in a timely manner and spending as much time as needed to assess our children's needs. Dr. Labella always listens to concerns I may have, and he answers questions in a thorough fashion.
This was my first time having Dr Labella for my kids. I couldn't have been more happy with him. He was funny and caring which calmed my daughter and made her smile. Best doctor ever!
We had great experience!
We have seen most of the Doctors in this practice and recommend them any chance that I can.
We always love Dr. Labella!
Always a good experience.
always excellent staff--friendly, helpful and knowledgeable
I couldn't have been happier with the doctor and staff. they really helped to ease my mind and I'd never take him anywhere else.
he took a phone call about his car in the middle of our appointment in the exam room with us. we had already been waiting and our children were fussy and we had more questions. he was flustered when he got off the phone and I felt as if he was brushing us off and done with that appointment after the phone call.
my daughter had had surgery 5 days before this visit and he was very willing to look at that area in her mouth and make sure that I was satisfied with her healing process,after looking at her ears which is what I thought I was there for an ear infection.
Felt rushed and that i was being judged for bring in for my concern
Dr. Labella always makes time to answer any questions I may have. He is always informed about prior trips my children may have had to other specialists in the network or visits to the ER.
I have always been extremely impressed and confident of Dr. LaBella's care of my children. Because of the way he interacts with the kids, my boys are very comfortable with him. He explains things in ways that they can understand.
Always recommend to friends and family.
Thank you for taking the time to fix my son's tear duct. He has been suffering with it for months. He's like a whole new baby now. We are both so happy!
He never gave me a diagnosis of what was going on with him that would be my only complaint. I assume it was upper respiratory infecton\cold. Overall his care is excellent of what I have seen and have all confidence in his care.
This survey is about Dr. Labella's care for 1 appointment. Dr. Labella has been a provider I've avoided due to his lack of bedside manner as well as his disregard for treatments I've suggested. This instance however, he was excellent with my child and I'm reconsidering.
He was recommended by a friend and we in turn have recommended him and the entire group.
I've recommended Dr LaBella to many people over the years who now have children who are patients at this office.
Dr Labella called to check in on my child the next day! Very nice of him. Most doctors do not follow up personally. was very impressed!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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