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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, State University of New York Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC JamesonUPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 114
I love this doctor! I never have any problems with getting an appointment or being seen. just the past visit took a lot longer than expected to see the actual doctor. that was the only thing wrong that day, doctor did apologize.
The office was friendly and clean and Dr. LaBella was excellent! I called the after hours hotline when my son was just a few days old and hadn't seen him yet for his first appointment. He was so nice and calming to us as new parents!
he was very kind and courteous, made her laugh and tickled her belly.
very nice, even though she was sick he made her laugh and brightened her spirits..
Dr labella and staff are awesome
I have always been happy with the care that we received at Dr. LaBella's office. We love the nurses and staff. Pam is an angel and gets you in when you need it, whenever possible. My child had a high, climbing fever on a Friday afternoon - I called in simply to ask at what point I should take her to the hospital - I never thought I'd get in but they got me in within the hour at a time later than I thought they were open. I was so thankful for that and we were able to avoid the hospital, get her diagnosed, and get the medication started quickly. So, what could have been an awful weekend, went smoothly and my child was on the mend by Sunday.
the front office staff is wonderful everytime you go they're always friendly greeting you and respectful. my grandson actually enjoys going to the dr he absolutely adores dr Labella and staff.
wonderful provider who listens to concerns and directly communicates with the child at the child's level of understanding
provider requested another urine test for my daughters complaints but we have yet to take another approach to resolving her issue
Dr Labella is always friendly and includes my son in his appointment. He speaks to him and my 3 year old listens and values his advice. I couldn't ask for a more caring doctor for my children.
Love Dr. Labella, our child has significant special needs and Dr. Labella treats him with respect and great care.
Dr LaBella is always very attentive to my kids and our concerns.
amazing doctors and staff. absolutely love them.
My family and our son love Dr. JJ!!!
The staff very nice and courteous all around
my children absolutely love this Dr
dr labella did very good talking onto my child at his level and making him included in his care.Nurses were great also. They tried hard to make my son feel better about his flu shot. relaxed about getting his flu shot
Doctor was very thorough with Abbey's visit. He covered all aspects of her health and well being based on her age.
everyone was polite and friendly
Dr Labella is the best in my opinion we have been in his care for almost 13 years. Best Dr ever
Love this office!
very helpful. son was very anxious about getting shots and staff was patient and helpful
dr labella does a great job with my children. I have only good things to say about my experience.
Love Dr. Labella and how he interacts and explains things to my child and works with him. Didn't think i would be happy with anyone else since my son had the same dr since birth but I am really pleased with how Dr. Labella does things.
They are always so welcoming and attentive to my son.
dr labella was very informative and very nice to my son he was caring and listened to our concerns
I liked how the nurse and Dr were very interactive with the kids. thks isn't something I've experienced before...
Dr Labella spent a lot of time with both of my boys during their yearly check up. He spoke to them on there level and made them feel comfortable. My 3 year old even listened to him, repeating daily all the info on "how to be healthy" that Dr reviewed with him. We couldn't be happier with Dr Labella! He makes office visits fun for the kids and that makes it much easier on me!
very knowledgeable and great with children
We love Dr. Labella. He takes our concerns seriously and has time for us no matter if it's during or after office hours.
love Dr Labella and his team!!! all nurses, office staff and the dr himself are amazing!!!
Staff is awesome. The doctor on the other hand we are not a fan of him. He is all business and does not care about patients
great so far. nothing to complain about
We love Dr. LaBella and so does my daughter! He was my sons pediatrician also and they also loved him! Takes time and listens and we have total trust in him!
Dr is not very nice when it comes to weight issues. I recognize that childhood obesity is ot concern but there is a better way to discuss it then his manner. This was not the first time he has made me uncomfortable in his approach.
I appreciate the way Dr. LaBella talks to my kids and gives them tips for good life-long health. I would have appreciated a follow up call after my son had a negative reaction in the office to his 11 year old vaccines. My son was fine, but knowing Mom and son got a little unsettled and scared, a follow up would have been nice.
long wait time
Dr Labella is VERY thorough when explaining anything ....and with tests...even more so than an Emergency Room
I could not say enough good things about this office and Dr Labella. he is always quick to return calls after hours. He is friendly and has a good bedside manner. he makes the kids comfortable and takes time with them even though he is busy. I recommend this office to everyone I know having babies. the wait times may be a little longer but I will take that one sacrifice to know my kid will be seen the same day I call and that the doctors main focus when in the room is my family.
He is a very good doctor he explains everything in great detail andanswers all your questions
Dr. Labella has been my children's pediatrician for almost two years now and we really enjoy him. he is very informative and will ask questions during both well and sick visits to ensure our children's health
Love the doctor and his staff! Sarah really liked Terry too!
excellent care was given to my child
Dr.LaBella is an excellent pediatrician. I can't more highly recommend another physician.
I was unhappy with the fact that Dr. LaBella advised my daughter is over weight. she is 7 years old and very active. does cheerleading 4 times a week and is solid.. not overweight.
Excellent... I did refer to friends.
Dr. LaBella spoke at length with me about our options and the care that our local CCP Shenango office can help with Hannah's care during her treatment for cancer. He was genuinely concerned about us, and he wanted to be sure we knew the resources available to us, including the fact that we can call on him with concerns no matter what time of day.
good experience for her first visit
We love Dr. Labella and how knowledgeable, kind and helpful he is!
Hes a good doctor, and listens to my concerns, but pushes and guilts for a shot I refuse to give
Dr LaBella and his staff are very nice, making appointments is easy and they are very accommodating to our schedule. I recommend him to new parents all the time, he's fantastic!
good experience, dr very knowledgeable
physician is very knowledgeable; whole entire office staff are wonderful
he is a really good child doctor
It was a good visit
It was Ok visit. We still have to run some test to find answer to concerns about his health
LOVE THIS DOCTOR!!!!!
Our only complaint is that our wait is always an hour or longer. On our last visit, we waited only ten minutes in the waiting room but well over an hour in the exam room. It is difficult to keep children occupied and calm in a small exam room for that amount of time. We do love Dr. Labella, the nursing and receptionist staff. They all do a great job, but I recommend spacing out appointments so waits are not so long.
Dr. Labella is an excellent physician who takes time to listen to my children and myself. I am grateful that my children are patients of him.
I love Dr Labella he is so friendly and thorough he explains everything and he listens to questions I might have he is good with my grandkids and they like him if his office is closed and I have a problem and call the service he will get back to me if my grandkids get sick I'm able to get them in when I call I am very pleased with Dr Labella and his staff
very thorough evaluation
Dr. Labella is a great Dr. I am so glad he opened a office closer. I was driving 45 minutes one way to have him as a Dr. I highly recommend him
The provider was very thorough. He explained healthy habits to my child at her level. The time he spent with us was great. Just had a long wait.
I am very pleased with Dr. LaBella, his nurse Terry and, also Danielle and Pam!
Dr is very helpful, good with the kids, my daughter loves him and he is very down to earth and always listens.
While I explained my concerns about my child to the provider, the provider was watching his watch, not actively listening to my concerns.
very thorough and I did NOT feel rushed at all. took time to relate to us personally. very impressed
Never had a bad experience with any provider.
I would give 10 out of 10 except the wait time was very long this time. usually is very quick. also my child is 14 and likes his Doctor which is a plus!!!
Staff is excellent, caring and professional. Doctor spent too much time talking about politics and what he did or did not believe in. Instead of considering the mental health of my child, he pursued areas in front of my child that should have been discussed with me as the parent first, as my child is still a minor and under her father's and my care. He had little regard for me and continued to pursue his agenda, which is highly inappropriate.
We are very pleased with Dr. LaBella! He is very friendly, patient, caring, and thorough! Great care!!!! Thank You!
This was our first visit to see Dr. Labella due to the retirement of my child's previous provider. We were very pleased with all of the staff and their genuine concern for the patients and family. The doctor was very knowledgeable of my child's health history and recalled incidences that I didn't even remember.
the wait was ridiculously long, uncalled for. I've been three time but and once waited in the room for 45 minutes. scheduling times seem to be a problem area at this office.
staff and physician were wonderful! got my children in last minute for sick visit. great with the kids and listened to my concerns.
Very nice staff, very patient and pleasant doctor.
I am not comfortable with the Guardisil vaccine and therefore decided not to get it for my child. the Dr. was not happy with that. He berated me about it in front of my child and said that my child will get cervical cancer and the girls that got the vaccine will not, and then I'll wish I got it for her. I feel that was highly inappropriate and made my daughter upset.
we love dr labella. we followed him from the cranberry office
Dr. Labella is always very kind & patient with us. explains everything to our full understanding & works with us to take the best course of action for treatment for my child.
Dr. LaBella did an excellent job speaking to my preteen about healthy lifestyles and making good choices. My daughter commented later that she appreciated the doctor talking to her on her level and that she really liked him.
John LaBella is a good doctor and I only say good for now because I am still getting to know him. I would recommend him for sure.
The wait time was a little long
He is an excellent Provider. Very informative and very concerned about my child and his illness.
I have been very impressed by Dr. LaBella in the care of both of my children. I am pleasantly surprised at how smooth the transition has been from Dr. Georghe Antonescu to Dr. LaBella. He has always been attentive and respectful to me and my concerns, and he takes the time to understand what's going on and to help me understand, too. I appreciate the care he shows, as well. I'm very happy to have him as my children's pediatrician.
We had a great experience at this office! I travel many miles to have my children in the best care with the very best Dr!
they went above and beyond for my situation
im impressed w dr L and all staff, paper resources are given out about office visit and make it easier to track care
Dr. Labella is truly the best doctor my child has seen. I will continue to take my son to him as long as possible. wonderful doctor he genuinely cares about his patients.
the doctor was more involved with her on prior visit.
This was my first time to Dr LaBella and this office and I was very pleased.
This was my son's first appointment with Dr. Labella sine he took over for our previous pediatrician. Dr. Labella was very kind, attentive, and patient as he got to know my son and his medical history. We are so glad to have him!!
my daughter's appt was at 1:30 and she was not seen until 2:25pm, he is not a good pediatrician at all
I was nervous switching doctors when ours retired but Dr Labella is everything i could of hoped for.
Doctor seemed to be in a hurry to get us out of there and all of our questions werent asked and/or answered
first time meeting him is was very good!!
I am very glad Dr Labella is our new Dr!
I am very pleased with Dr. LaBella's care for our children. Since 2001, we were with Dr. Georghe Antonescu , so the transition to Dr. LaBella has gone very well! I am so GLAD Dr. LaBella kept Dr. Georghe's staff! Pam, Terry and Danielle are GREAT. This is part of the reason we remained with Dr. LaBella and did not search out a different pediatrician. I enjoy working with them and they are always helpful! The kids LOVE Terry, RN too! I am very pleased!!
we had a very good experience with the doctor.
We LOVE Dr. Labella and his staff! We switched over in the start of 2017 and tell EVERYONE we know how WONDERFUL this office is!!!
This was our first time seeing Dr LaBella since he took over Dr Antonescu's practice and both of our kids thought he was awesome!!!
Very impressed and pleased with Dr. LaBella!!
Dr. LaBella related very well to my daughter using "child-friendly" conversation. He took a very thorough medical history and was prepared for the appointment. He even asked me about a birthmark on her skin which in my eight years in the pediatric offices no one has ever reviewed. Great job!
when we go in to see dr labella his staff is very frendly an take care of my daughter very well. we have never waited more than 5 minutes in the waiting room, i have even called the same day an got an appointment!!
Dr. LA Bella has poor listening skills. He talks over me when I talk.
This is the first time we seen Dr.LaBella because our girls doctor retired. We were very pleased with the new doctor.
I had an amazing experience at my visit. It was my first time meeting Dr. Labella. He was extremely pleasant and patient, which made me feel very comfortable. The office staff and new location was very nice!!
Dr. Labella is a amazing Dr. we have been with him over 11 years. I highly recommend him
dr labella was very informative but did not like when parent asked questions more concerned with child's answers it should be both
The staff at the office our wonderful but I do not care for the physician at all. Not very friendly at any means and at times seem to talk down to you.
Dr. LaBella is wonderful. Very knowledgeable!
Dr La Bella has been our children's physician since birth and we have great respect and admiration for him. We trust him completely with our children. He truly is a genuine and caring doctor with extraordinary bedside manners.
Dr. was very kind and interactive with us, he was a little rushed due to running behind. We were there for an ear ache and he only looked at her ears, nothing else like throat or listening to chest etc. He provided good explanation about her ears though.
Overall good experience. however, my son had a vaccine and I asked the doctor if he would have a reaction he said "no." The next morning my son had a fever and it lasted 2 days.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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