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MD, State University of New York Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 93
he is a really good child doctor
physician is very knowledgeable; whole entire office staff are wonderful
It was a good visit
It was Ok visit. We still have to run some test to find answer to concerns about his health
Our only complaint is that our wait is always an hour or longer. On our last visit, we waited only ten minutes in the waiting room but well over an hour in the exam room. It is difficult to keep children occupied and calm in a small exam room for that amount of time. We do love Dr. Labella, the nursing and receptionist staff. They all do a great job, but I recommend spacing out appointments so waits are not so long.
LOVE THIS DOCTOR!!!!!
Dr. Labella is an excellent physician who takes time to listen to my children and myself. I am grateful that my children are patients of him.
I love Dr Labella he is so friendly and thorough he explains everything and he listens to questions I might have he is good with my grandkids and they like him if his office is closed and I have a problem and call the service he will get back to me if my grandkids get sick I'm able to get them in when I call I am very pleased with Dr Labella and his staff
very thorough evaluation
Dr. Labella is a great Dr. I am so glad he opened a office closer. I was driving 45 minutes one way to have him as a Dr. I highly recommend him
The provider was very thorough. He explained healthy habits to my child at her level. The time he spent with us was great. Just had a long wait.
I am very pleased with Dr. LaBella, his nurse Terry and, also Danielle and Pam!
Dr is very helpful, good with the kids, my daughter loves him and he is very down to earth and always listens.
While I explained my concerns about my child to the provider, the provider was watching his watch, not actively listening to my concerns.
very thorough and I did NOT feel rushed at all. took time to relate to us personally. very impressed
Never had a bad experience with any provider.
I would give 10 out of 10 except the wait time was very long this time. usually is very quick. also my child is 14 and likes his Doctor which is a plus!!!
Staff is excellent, caring and professional. Doctor spent too much time talking about politics and what he did or did not believe in. Instead of considering the mental health of my child, he pursued areas in front of my child that should have been discussed with me as the parent first, as my child is still a minor and under her father's and my care. He had little regard for me and continued to pursue his agenda, which is highly inappropriate.
We are very pleased with Dr. LaBella! He is very friendly, patient, caring, and thorough! Great care!!!! Thank You!
This was our first visit to see Dr. Labella due to the retirement of my child's previous provider. We were very pleased with all of the staff and their genuine concern for the patients and family. The doctor was very knowledgeable of my child's health history and recalled incidences that I didn't even remember.
the wait was ridiculously long, uncalled for. I've been three time but and once waited in the room for 45 minutes. scheduling times seem to be a problem area at this office.
staff and physician were wonderful! got my children in last minute for sick visit. great with the kids and listened to my concerns.
I am not comfortable with the Guardisil vaccine and therefore decided not to get it for my child. the Dr. was not happy with that. He berated me about it in front of my child and said that my child will get cervical cancer and the girls that got the vaccine will not, and then I'll wish I got it for her. I feel that was highly inappropriate and made my daughter upset.
Very nice staff, very patient and pleasant doctor.
we love dr labella. we followed him from the cranberry office
Dr. Labella is always very kind & patient with us. explains everything to our full understanding & works with us to take the best course of action for treatment for my child.
Dr. LaBella did an excellent job speaking to my preteen about healthy lifestyles and making good choices. My daughter commented later that she appreciated the doctor talking to her on her level and that she really liked him.
John LaBella is a good doctor and I only say good for now because I am still getting to know him. I would recommend him for sure.
The wait time was a little long
He is an excellent Provider. Very informative and very concerned about my child and his illness.
I have been very impressed by Dr. LaBella in the care of both of my children. I am pleasantly surprised at how smooth the transition has been from Dr. Georghe Antonescu to Dr. LaBella. He has always been attentive and respectful to me and my concerns, and he takes the time to understand what's going on and to help me understand, too. I appreciate the care he shows, as well. I'm very happy to have him as my children's pediatrician.
We had a great experience at this office! I travel many miles to have my children in the best care with the very best Dr!
im impressed w dr L and all staff, paper resources are given out about office visit and make it easier to track care
they went above and beyond for my situation
the doctor was more involved with her on prior visit.
Dr. Labella is truly the best doctor my child has seen. I will continue to take my son to him as long as possible. wonderful doctor he genuinely cares about his patients.
This was my first time to Dr LaBella and this office and I was very pleased.
This was my son's first appointment with Dr. Labella sine he took over for our previous pediatrician. Dr. Labella was very kind, attentive, and patient as he got to know my son and his medical history. We are so glad to have him!!
my daughter's appt was at 1:30 and she was not seen until 2:25pm, he is not a good pediatrician at all
I was nervous switching doctors when ours retired but Dr Labella is everything i could of hoped for.
Doctor seemed to be in a hurry to get us out of there and all of our questions werent asked and/or answered
first time meeting him is was very good!!
I am very glad Dr Labella is our new Dr!
I am very pleased with Dr. LaBella's care for our children. Since 2001, we were with Dr. Georghe Antonescu , so the transition to Dr. LaBella has gone very well! I am so GLAD Dr. LaBella kept Dr. Georghe's staff! Pam, Terry and Danielle are GREAT. This is part of the reason we remained with Dr. LaBella and did not search out a different pediatrician. I enjoy working with them and they are always helpful! The kids LOVE Terry, RN too! I am very pleased!!
we had a very good experience with the doctor.
We LOVE Dr. Labella and his staff! We switched over in the start of 2017 and tell EVERYONE we know how WONDERFUL this office is!!!
This was our first time seeing Dr LaBella since he took over Dr Antonescu's practice and both of our kids thought he was awesome!!!
Very impressed and pleased with Dr. LaBella!!
Dr. LaBella related very well to my daughter using "child-friendly" conversation. He took a very thorough medical history and was prepared for the appointment. He even asked me about a birthmark on her skin which in my eight years in the pediatric offices no one has ever reviewed. Great job!
when we go in to see dr labella his staff is very frendly an take care of my daughter very well. we have never waited more than 5 minutes in the waiting room, i have even called the same day an got an appointment!!
This is the first time we seen Dr.LaBella because our girls doctor retired. We were very pleased with the new doctor.
Dr. LA Bella has poor listening skills. He talks over me when I talk.
I had an amazing experience at my visit. It was my first time meeting Dr. Labella. He was extremely pleasant and patient, which made me feel very comfortable. The office staff and new location was very nice!!
Dr. Labella is a amazing Dr. we have been with him over 11 years. I highly recommend him
dr labella was very informative but did not like when parent asked questions more concerned with child's answers it should be both
The staff at the office our wonderful but I do not care for the physician at all. Not very friendly at any means and at times seem to talk down to you.
Dr. LaBella is wonderful. Very knowledgeable!
Dr La Bella has been our children's physician since birth and we have great respect and admiration for him. We trust him completely with our children. He truly is a genuine and caring doctor with extraordinary bedside manners.
Dr. was very kind and interactive with us, he was a little rushed due to running behind. We were there for an ear ache and he only looked at her ears, nothing else like throat or listening to chest etc. He provided good explanation about her ears though.
Overall good experience. however, my son had a vaccine and I asked the doctor if he would have a reaction he said "no." The next morning my son had a fever and it lasted 2 days.
this was our first experience with the doctor and it went very well. he seemed very concentrated on my son and our concerns.
He is by no means a good pediatrician for my daughter. He did not even interact with my daughter.
we waited an hoir an 20 mins before he even csme in the room.
The doctor and his staff were excellent. My only problem with the whole experience was that our appointment was for 9am and we were 15 minutes early since I knew I would have to complete forms due to the doctor taking over for the retired pediatrician we previously saw. We were not taken to an exam room until approximately 945 where we waited for the doctor until about 10:15. We left the office at 10:38 am. I do want to make it clear that the doctor was very thorough and the interaction was great but the wait time was excessive. My suggestion would be to space out appointments more to allow the doctor to do his job thoroughly without aggravating patients by making them wait over an hour just to meet with the doctor.
very pleased with the level of explanation we received from Dr. LaBella during an illness visit when I expressed concern regarding a possible allergy to cats. He made sure we left with a better understanding of how they check for allergies and with literature as well!
i was very impressed with the wonderful care from Dr. Labella.
had questions about medicine and called office twice and asked for dr to call back and they said he would and that never happened
this was our first visit.
This was the first time seeing Dr. Labella. FINALLY I've found a doctor who is going to find the reason for my son's illness and not just treat the symptoms. Dr. Labella seems very knowledgeable while still being direct and to the point. He spent plenty of time with us, but didn't dillydally until he saw the next patient. Seems very efficient and effective. We are excited to be part of his new clinic.
This was the first time seeing Dr. Labella. We were very impressive and pleased with the staff. The office is easy to find and beautiful and clean on the inside. Nursing staff was SUPER friendly.
i was impressed by the dr Calling to check on him
I am glad I decided to see this provider after our physician retired. My son loved him. He was friendly, down to earth and personable.
I love all the staff and my sons new doctor. He was extremely friendly and the staff was also. I have recommended lots of people on social medial and family and friends. Thank you!
Dr. Labella talked and talked way to much and interrupted me numerous times. He did not listen to anything I had to say. He needs to seriously work on his listening skills.
Dr LaBella was excellent. He was invested in my daughters care, compassionate, funny and engaged with all family members. We are sorry to hear he's leaving the Cranberry office.
The doctor was very thorough but seemed to be a bit overwhelmed with the amount of walk in traffic. The walk in ability is wonderful for minor issues.
Did not feel he spent enough time with her. Main complain was a sore throat. Don't think he even looked at her throat
Dr. Labella is always very thorough in his review of our daughter's records and exam. He makes sure to discuss the findings. On this visit, he took the time to review notes from the allergist who had evaluated our daughter for penicillin allergies; he then made recommendations based on that.
The doctor was very good. listened took my concerns seriously. only thing was if he would have told my child what he was going to do when it came to physical exam.
The Dr. seemed somewhat unprofessional. He lounged back while sitting and didn't seem to want to listen. He didn't look at my daughter's mouth when I expressed concern about an underbite. I will not see this provider again unless an emergency and he is the only Dr..
Dr LaBella was running a little late but he is worth the wait since he is always so thorough.
I am always impressed at how well Dr. LaBella listens to my son.
Dr. Labella is awesome with teenage boys!
very professional care, waiting time was longer than usual
had an hour wait
the doctor never told my husband to come into exam room or results of physical, dr didn't communicate with my husband at all. my daughter felt uncomfortable in exam with dr alone
I was very satisfied with my visit
Dr Labelle is a kind caring compassionate doctor. he goes above and beyond, and we are very fortunate to have him as our child's md
Dr LaBella listens with attention, and recommended a plan of action that specifically addressed the concern I have about my child
Dr Labella was extremely helpful, direct, honest and caring about my son's health and well-being. He is having a vague medical issue currently and Dr Labella was very thorough and knowledgable. I appreciate his wisdom, experience and expertise.
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One Children’s Hospital Way
4401 Penn Ave.
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