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MD, Pennsylvania State University College of Medicine Hershey, PA
Brook Army Medical Center Fort Sam Houston, TX
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 176
excellent physician. intelligent, personable, efficient.
Dr. English is wonderful. He listens to what you have to say. Has a great bedside manner and a great sense of humor. He explains things in a way that make you understand what he is talking about. He gives you the option of giving you options regarding your visit and allows you to decide what you want to doinstead of him telling you what needs to be done. Lovely person
Care was professional and informative. I felt Dr English was totally focused on my situation and overall general health.
great visit, great staff
This was my first visit with Dr. English. I was impressed and look forward to working with him and his staff.
Very good experience.
everyone I encountered at this office was very pleasant and helpful .
I was so happy with my care & to know what I have & know that DR. English is going to help me get better
Dr. English and his staff are EXCELLENT at what they do! I am very fortunate to be a patient under their care!
Recently it was suggested by my normal dermatologist that I get a second opinion, in which Dr. Joseph was recommended. I was able to be seen quickly, and the office staff was friendly upon arriving. Dr. Joseph spent a lot of time with me, and I felt as though he understood my frustration in dealing with this issue for several months. He was thorough in his examination, easy to understand, and I was finally able to get answers about my condition. I highly recommend Dr. Joseph.
in and out of the visit. Just waiting for test results.
I felt very confident that Dr. English will be able to find the diagnosis of my problem. I have been to various Dermatologists, Allergy Specialists and my problem have been going on for over 2 years. I was referred to him via Dr. Rene Mathur in Johnstown, Pa. No, No, No one has given me the diagnosis and it is extremely frustrating with all the technology we have that no one has been able to tell me this and exactly what to do to resolve it. I do feel reasonably confident that Dr. English can give me the exact answer..
Dr. English is a first rate dermatology physician. I most likely challenge him on some level because I don't always agree with his recommendations; however, it does not interfere with our ability to come to an understanding about what I want to do with respect to my body. He's a very nice person, is able to inject some humor into our conversations, even when he subjects me to needles, scapels and his freezing tool! I like him immensely.
satisfied with care
very prompt and friendly
everything was smooth as I expected
very good and thorough provider
I was very very satisfied with the care I received .
This was my first time to visit Dr. English. Very personable. I would recommend him to my family and friends.
dr English and his resident were so amazing!!! I truly felt like they cared about me and my skin needs. I will recommend them to everyone!!only bad thing was it took a long time to get an appointment but it must be because he's so good.
Professional, concerned, knowageable, formulated a plan, results oriented, followup and friendly
Provided helpful and complete information about follow on care, including estimated cost and information needed to discuss coverage with health insurance provider.
Dr Enlish is a wonderful doctor.
Dr English seems knowledgeable but spent about 4 minutes with me in the office
Dr. English has great bedside manners and brings a sense of energy to the room when he enters. Very conversational and engaging.
Doctor was nice. Listened, tested on my back, and explained the condition on my skin.
Dr. English is an excellent accommodating physician who is kind and knowledgeable. All physicians should be like him!!
great office, efficient, kind, and explained everything
I loved Dr English. he was pleasant and friendly. I loved talking to him.
Dr. English was very professional and friendly. He made me feel very at ease for my first visit.
Dr. English and Dr. Lee were very thorough in their examination, and genuinely concerned about my health; also very personable.
Dr English squeezed me in on a very busy day and I was quite grateful. Despite his busy schedule, he maintained a great attitude and remained very pleasant. His plan with my care was explained very well. It was a pleasure visiting his office for care.
As a college freshman, who is a health science major, Dr. English not only explained to me what was happening to my body, but also taught me.
I'm so grateful to Dr. English, he was the first doctor of many I've visited who was able to identify a potential source of my issues. I also felt that he was empathetic to what I've been going through, which I really appreciated. Very personable, and his resident was nice too.
Dr. English was warm, friendly and happy, making the experience pleasant.
Excellent. Will return.
check-up went well. nurse froze several potential problem areas.
waited on immediately
amazing and kind staff
Dr. English and his associates have been very responsive to the issues I have. I particularly appreciate the last minute appointment that Nick gave me in May just before we were going away for the summer. That enabled us to diagnosis a basal cell and have action taken to remove it promptly. this kept me from waiting all summer and worrying about it.
I appreciated being seen as soon as possible with the medical need I had. I also appreciate the respect and care I receive from the entire staff in Dr. English's practice.
Dr. English was wonderful. He was kind and compassionate and very knowledgeable and spent a long period of time with me to explain everything. I have already recommended him to multiple people and plan to return.
Dr English was a great doctor very personable and just made you feel like hes known you for ever. I would recommend his to everyone.
Excellent experience! Dr. English is great!
my experience here has been excellent
Quick, thorough, very friendly, knowledgeable,
It was a pleasant appointment. I didn't have to wait long and the doctor was nice and helpful, as was the rest of the staff.
Dr. English is an excellent communicator and listener who takes time to understand his patient's condition and the impact on their health/life. He is very knowledgeable and explains health options/considerations in clear simple terms. He answers all of my questions in a clear concise manner. I truly appreciate doctors such as Dr English who take time to listen to their patients.
finally someone who knows what my disease and problems are
I like going to Dr English's office. The wait is never long and he and his PAs are very thorough and show genuine concern for me and my concerns.
Everyone working for Dr English is very considerate and helpful as is Dr English
I was very pleased with Dr. English. I would certainly recommend him to to friends. He was easy to talk to and he listened to what i had to say. He gets a gold star in my book.
Excellent customer service, made me feel welcome and explained issues very well, very personable and knowledgeable
Dr. English and his staff are amazing. I take my girls to see the PAs in his office for acne and they do a great job with them. Dr. English was very knowledgeable, helpful and has a wonderful personality. Even his med student was great. We love this office.
Dr English was very personable and listened to my questions. He had a pleasant sense of humor.
Dr English is a very pleasant doctor to deal with. Seemed pleased I visited the office again to address my condition. He's very knowledgable in his field. I trust his advice
It was a straightforward visit. I was able to explain my condition as it had been prior diagnosed and the doctor shared some insight as to the 'why' of the inflammation. I've been to several dermatologists for this issue and Dr. English was the FIRST to give me a 'why'. I appreciated not being treated like a child and getting this information. He cleared up my questions I've had for many years. I'm sticking with Dr. English because he is a clear, candid, smart doctor; a patient can't ask for much more than this.
Dr. English is exceptional and provides competent and compassionate care.
I would highly recommend Dr. English. the office staff is friendly and always polite and goes above and beyond. I prefer to make appointments through the office and NOT be routed to central scheduling.
seemed as if my previous experience with doctors, and what I had been told before by previous providers did not matter. Maybe I was not forceful enough. I just feel that what I had to say was not significan or of value. I felt stupid.
I was surprised that Dr English was able to see me the same day. I never expected to get a visit that fast. I was very fortunate that he did see me. It turned out that I needed medical attention immediately.
The provider was in a hurry and only spent 5 min. with me after I traveled 2 hours to see him.
very good ty
dr english was very knowledgeable and personable. This was an positive and reassuring visit.
I had an excellent experience and will use Dr. English services in the future.
Very professional as well as courteous office staff.
Dr. English is professional, informative, and most cordial, as is Dr. Collins. It's clear this demeanor is expected of all staff members, and that is so very appreciated.
Resident with him spent more quality time with me than Dr. English did. He was more abrupt. He was also a bit condescending.
medical expertise is more important to me than emotionally supporting how I feel about my medical problems. I have only been to see Dr. English one time previously but do appreciate his approach and directness.
Dr. English was super friendly and talked to me as a biology professor at my level. He was very clear and did not push any procedure on me. He was professional. Highly highly recommended for his specialty related illnesses.
First visit, excellent, great staff
Dr English and the staff were very courteious and proffesional at all times. Would highly reccomend to family and friends.
Dr. English and his assisting Dr. were very good. The assisting Dr. listened intently, took notes into the system and reviewed my medical files.
Dr. English is fantastic; not only highly knowledgeable and thorough as a physician, but extremely engaged and delightful as a person
We had an excellent experience even though my son needed a painful procedure we were treated extremely well and I have already recommended this provider.
Dr. English was outstanding! Extremely professional, very knowledgeable and caring regarding my care and ongoing treatment.
I had a very excellent experience going to see Dr. English at a UPMC dermatologist office.
excellent care and knowledge... I just wish I saw this doctor first, instead of consulting as a second opinion.
Provider was in too much of a hurry and talked fast...maybe this is to see more patients.
Great experience. Well organized. Friendly.
this was a great experience at every level
The doctor was very helpful with getting me past the emotional distress I was putting myself through about my condition/illness. Not only did he help bring answers to my questions, but he helped my stress level drop and my fears ease.
dr and staff top notch best i have ever been treated anywhere was a great expierience
DR English and staff were very friendly and polite I was very relaxed with them !
provided me with options for my diagnosis.
it was the longest I had had to wait for a Dr. in quite a while. otherwise it was a very good experience and I will go back.
Dr. English and his staff are among the best health care providers I've ever had. I have recommended Dr. English to friends and family and they have all been very happy. Thank you!
it was my first experience with this provider and was very pleased.
I saw Dr. Doan before meeting with Dr. English and could not have been happier with my experience. She was very calming and extremely knowledgeable which put me at such ease being this was my first appointment with a dermatologist . Excellent care from both Dr. Doan and Dr. English. They seemed to work so well together also. Complete satisfaction!
The doctor is very smart and is very pleasant and compassionate. He worked with his staff and they all did their part to create an excellent evalution. The doctor has a great deal of knowledge about medicines. He is thorough and works very fast. I get the impression he is a 5star doctor or even beyond that.
Dr. English was wonderful. I am grateful for his care.
Dr. English and his team were outstanding. It was a very good visit.
Dr.English is hands down the most caring and compassionate doctor I have seen in a long time. I ALWAYS recommend him.
Waited for over an hour for the doctor to come into the room. In the meantime, a PA came in asked a few questions, looked at me, said the doctor would be in and left. No one came to check on me after that. Wasn't even a magazine to read!
Great provider experience
It was a very bad snowy day my nerves were shot by the time I reached the office. The staff was very concerned about our wellbeing not just the clock on the wall. We were not late but they showed concern more for our safety then just to push a patient to the exam room. The experience was very professional with personal care by all.
This was the best visit I ever had to a dermatologist! Everyone was pleasant and very efficient.
best male doctor I have ever had.
this was first time I saw dr english
A very pleasant visit. All questions were answered and the treatment seems to be improving my skin condition.
Dr English is THE BEST!!!!! Loved his interaction with my 15 year old daughter who wasn't sure she wanted to go to a male doctor. He was so good with her, funny, easy to understand, very down to earth. Thank you Dr. English!!
I met with 2 residents, and the doctor, and one assistant who prepared equipment. Everyone was very nice and I was very comfortable with everyone. Thank you.
Dr. English and his assistant were excellent! They were both very courteous and explained their medical diagnosis clearly and politely.
Very professional and a caring attitude.
Hands down, Dr. English is the BEST. I recommend him all the time.
Dr English is tremendous he really put me at ease and I felt comfortable
I felt better when my visit was over. I drove 80 miles and it was worth it.
All staff were professional, kind and caring.
Dr. English is wonderful and very personable/easy to talk to.
Was very happy with how quickly I was able to make an appointment, the care I was shown, and my skin irritation/infection that has so far cleared up very well.
VERY GOOD VISIT
This was my first visit with Dr. English. I found the staff and Dr. English professional but also personable making me feel comfortable. He explained the follow up procedure because he had a biopsy done.
Overall great visit, would recommend Dr. English to anyone.
Great doctor, resident and staff. Great experience
I really like Dr English and his speed of handling my visit and listening and being proactive in taking steps to find root cause.
Very pleased with provider.
his staff do it fantastic job very professional and I'm very responsive
I am impressed by communications being included in the thought. procesd
Doctor English and his team are fantastic.
very knowledgeable attentive
Very thorough and efficient
I was seen promptly and received a recommended treatment program which I accepted.
Tought Dr English was great
Superb doctor and staff, the best!
all of the staff was pleasant and efficient. I was treated with respect. I have Down Syndrome and sometimes people are uncomfortable with that. However, this staff treated me as a young adult in charge of her own life.
This is a very sharp office staff.
Very pleasant experience with a new provider. Answered my questions and concerns in a very proffesional mannor.
Interns have been excellent. Doctor is knowledgeable and personable; but, rushed.
Very friendly, courtesy, thorough and very prompt with the results from the pathologist.
Dr. English and his staff continue to provide the highest level of medical care and concern for me and my medical issues.
The Doctor and staff was overall very good, better than most.
Very down to earth staff from top to bottom. Appreciated the dialogue between the intern/resident and Dr. English. Very educational.
Good experience for a Dr office. Very nice people.
it was a very positive expierance - I was very impressed with the entire office and well everything progressed- fast , efficient and caring!
I am very thankful that Dr English treats alopecia. He has been wonderful.
I was "very" happy to have been treated by Dr. English. He was incredably knowlegable of my conditions and made me feel that my concerns were important. His intern was very nice and when I said I have multible things to discuss and I ferl like l'm whining, she said Oh know thats okay we like to hear about these things. Made me feel instantly comfortable.
My son felt very comfortable with Dr. English and respected what he had to say.
I felt rushed through my appointment. I understand he was running behind, but I felt like I had to make an extra effort to voice my concerns and questions.
Very good experience and highly recommend Dr. English
My visit and care was exceptional
The biopsy was painless, and they addressed the dermatology issues that others did not.
dr English and staff saw be for a cyst that would not resolve in my right armpit. it had been recording for eight weeks . with the treatment provided by dr English it was completely healed in five days. this is an outstanding Doctor and staff.
Dr English was very good and so was his assistant Elizabeth. The facility was clean and I was satisfied
great experience with Dr. English. he was very personable, provided information in a manner that made sense to me, and it was very clear that he cared about what I had to say and my needs.
I felt very relaxed and cared for during my recent visit.
Dr. English and his Staff do a wonderful job. He is a very good Dermatologist, and I am pleased with his care toward me.
This was my first visit with Dr. English. He was very courteous and professional. He has a great sense of humor which certainly helped me to relax.
Referred to Dermatology by my PCP. Took my complaint seriously & treated it during the visit. Fortunately, the diagnosis was not serious as I thought it might have been, which in itself was a great relief. Very efficient & productive visit.
Doctor and staff did a nice job making me feel comfortable.
Good overall experience
love Dr English
Always a good experience.
Dr. English was terrific; he showed me a good deal of respect and understood that I had read up on things, but did not dismiss the concerns I brought up and rather spoke to me in a intelligent and empathetic way. You could tell that he was up on best practice and is someone who looks to improve the care that he gives.
The front desk clerk was very respectful and friendly. The check out clerk was also respectful and friendly. Dr. Peters gave great shot- very professional and approachable. Dr. English very friendly, knowledgeable and respectful.
Every experience with Dr. English has been absolutely wonderful! He is an excellent physician.
had biopsy done during this visit. Done very well.
I was so impressed with Dr. English and the staff at their office. I am having some health problems and after visiting a few other Doctor's offices I have been totally frustrated. I actually felt like I had some answers to what is going on within my body and was guided in a direction to get the correct care.
Everyone was great & very helpful! Dr. English was nice, personable & funny.
It was a quick and wonderful medical experience.
Dr. English & his entire staff were very professional and compassionate about my concerns and medical history. They gave me valuable information that I will consider a part of my treatment plan.
Dr. English was very friendly and extremely helpful with my care. I would recommend him to anyone!
dr English and. dr Hagan were excellent. great sense of humor, very knowlegabe.
Excellent care and concern for my well being. I would definitely recommend Dr English.
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