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Neuro-OncologyNeurovascular SurgeryCranial Base Surgery
MD, Complutence University Madrid, Spain
University Hospital La Paz Madrid, Spain
University of Virginia Medical School Charlottesville, VA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC PresbyterianChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 33
Dr.Juan Fernandez-Miranda is a very kind, compassionate and highly skilled Neurosurgeon, he acted with highest degree of professionalism and yet communicated well with patient. I am very glad to have made a 30-hours flight journey from Jakarta Indonesia to UPMC to be taken care by him, I am very pleased with the results of the surgery done by him.
the entire team in this office is kind and caring and treats patients with respect.
The PA came in to talk with us within 15 minutes but then we waited an additional 45 minutes until Dr. Fernandez-Miranda came in. So that seemed too long to wait. Dr. Fernandez did a great job of talking with us and explaining things to us. thanks!
Excellent attendant. Dr. Fernandez-Miranda fulfills my every best expectation of what my care provider should be.
the waiting time was horrible
I was completely happy with my care, twice there was confusion on appointment dates, but everything else was perfect. Thank you.
All very helpful and kind.
dr Juan exhibited high confidence which made me feel very comfortable with him performing the procedures and surgeries. without his confidence and explanation, my family and myself would have.been more worried. I am grateful for his high level of expertise and confidence.
Dr. Miranda-Fernandez was excellent. I saw him for a second opinion regarding my condition. I flew from Alaska and I was self-pay. I received excellent care and the second opinion was definitely beneficial.
Doctor provided complete information and explanations of condition and how to proceed. We were very encouraged.
Very pleased with my mother's treatment and followup at Presby. Hospital. Staff is really on top of things.
great surgeon. wouldn't be here otherwise. too busy. visits are breezy. this is necessary due to his workload. willing to work with me on future mri's to be done at my local upmc facility because of the distance I must travel. that is a big help for me.
Very good experience
Juan was professional
Dr. Fernandez-Miranda and Lois Burkhart are totally excellent. Everything is excellent, except there is usually a long wait for the doctor.
I think Dr.Miranda is great. He answers my questions with answers I can understand. If I need to go over something he will go over it without making me look stupid.
Dr Fernandez is a wonderful caring person and took very good care of me
Dr Fernandez-Miranda is a great surgeon.My wife and I are very pleased with the care we received at the office as well as UPMC.I coud not have asked for any better care.
Dr. Juan Fernandez-Miranda is wonderful.
My brain surgeon and his staff were all wonderful! I have nothing but good things to say about them! The nursing staff was all great too, as was the PA (Physician's Assistant), and all the secretaries! The only thing I would say bad about my whole experience is the insanely overpriced parking! Other than that you guys made having a brain surgery as easy as possible! I would happily appear in one of those UPMC commercials telling everybody "I didn't choose to have a brain tumor, but I did choose UPMC and they were great!" - or whatever you'd like me to say!
All the staff that I saw were very friendly and extremely kind. They listened to any concerns I had and always helped with anything I needed. Dr.fernandez-Miranda is an amazing doctor and I completely trusted him to do my surgery. His assistants were also great and helpful. I would highly reccomend him to anybody.
I have no complaints with this Dr. or his staff.
It was all a good experience, and all past appointments have been good experiences.
I did not have an appt with the doctor, yet he saw me anyway at the request of another doctor I was there to see that day....that impressed me that he was flexible enough to fit me in.
Dr Fernandez is a excellent surgeon and is also very caring
he was wonderful
This was an excellent visit. Dr. Miranda and his staff showed so much concern and compassion and really put me at ease around a difficult medical problem. I would not hesitate to recommend him to others.
During a time of great anxiety for me this Dr. was very comforting and reassuring. I have complete confidence in his ability and expertise.
Was very impressed with knowledge level of Dr Fernandez-Miranda. He explained everything in terms that were easily understood and allowed me to ask questions without feeling rushed.
He spoke in plain terms easily understandable. He explained my condition, options to remedy my problem, and discussed the timeline for treatment. I felt comfortable that his team is very capable of performing the procedure I need.
We had a long wait for our appointment. But given the type of surgery he does, he needs to be with patients as long as they need him when they are making decisions. He did not rush us. I feel comfortable with the decisions I made because he answered all my questions and I didn't feel rushed. I'll gladly wait in the waiting room if it means getting good service from the doctor. And I definitely felt I did.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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