Kate Ellery, DO

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Total Comments: 14

• 4/4/2018

  Doc was excellent. very thorough and understood my concerns. she made me feel at ease and we finally have a plan in place.

• 4/4/2018

  our experience was disappointing and frustrating

• 3/21/2018

  We felt that she did not really listen to our concerns. She automatically went to constipation, when this is not what we said the only concern was. She was very blunt and rude. We were completely unhappy with the appointment and really felt it was a total waste of our time. We live 2 hours away and traveled down on a day in very bad weather.

• 3/7/2018

  very knowledgeable, kind, caring...couldn't have asked for better care

• 2/14/2018

  Dr. Ellery is excellent. So good with my daughter and with me. Would highly recommend her.

• 2/6/2018

  I felt like I may have inconvenienced the Dr. I wished we I could of fully express how I felt & felt like I was heard

• 1/8/2018

  We think she is wonderful. She was well educated on my daughters condition and back up plan if needed, we are thankful to have found her!

• 1/3/2018

  Dr. Ellery is fantastic!! I loved her, and my son loved her! She was a good listener and interacted well with my son (the patient).

• 12/19/2017

  nice expetience

• 12/6/2017

  When the provide walked in the room she started visit with how busy she was and would only have 10 minutes. Is care about quality or volume at this office.

• 12/5/2017

  She was very dry, short and no bedside manner. She just delivered bad news to my daughter and acted like it was no big deal, spent no time making sure she understood or was ok. Just said "Any questions?" as if it was another day in the office. You don't tell someone they have Celiac disease (well mostly sure she does) and treat a 16 year old like she should just deal with it. I was not happy with the level of explanation and looking back I wish I had pressed for more info but she acted like she just wanted to move us through. I even went back to clarify a question and I was treated in an off-putting manner as if I was bothering her. She needs to soften her approach.

• 9/26/2017

  I did not feel that the doctor was inquisitive about my desire to breastfeed my child (even though I was actively feeding during the appointment) and somewhat coldly suggested I formula feed my baby to remedy her fussiness. She failed to asked any questions about my stance on the subject and pushed formula within five minutes of meeting is, with no medical reasoning. We used formula occasionally with our older child - I am not offended by the use of formula - I am just disappointed at the coldness of the doctor to suggest formula to an actively breastfeeding mother.

• 8/30/2017

  The whole visit was exceptional, no long waits, courteous staff, and the doctor took her time with my son and answered all of my questions. I didn't feel rushed out of the office and left feeling well informed and prepared for what to do next.

• 8/8/2017

  I hi I we should have been given more information and options in dealing with our circumstance. we left only with rest orders.