Kate Ellery, DO

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Total Comments: 30

• 3/13/2019

  We love Dr. Ellery. She is the first specialist to really listen to my daughter and hep her feel comfortable and like her voice mattered. she is the best!!

• 3/11/2019

  Very friendly.

• 2/27/2019

  excellent experience from reception, nursing and physician.

• 2/26/2019

  the doctor and staff were great

• 2/19/2019

  She was terrific, answered all of our questions and made a plan of action to get things taken care of immediately.

• 1/31/2019

  wonderful staff and doctors

• 1/30/2019

  She was excellent and we couldn't be happier with the care plan provided.

• 1/9/2019

  The Dr was very kind and I feel as though she is determined to help my daughter. She gave a few treatment options to get her started and I feel as though she will help in making my daughter feel better.

• 12/5/2018

  We had an excellent experience. The doctor was very kind and I felt that we received excellent care and follow up.

• 12/5/2018

  GOOD

• 12/4/2018

  I made the mistake of showing up to the grown facility. I called the doctor's office to tell them my mistake and if there was a possibility of my daughter being seen? Nurse Mary said I can and I rushed. as soon as we got there we were taken to the room and saw the doctor. excellent service and helpful

• 10/24/2018

  She was very good with my child; however , was extremely opinionated and I felt a little belittled by her to be honest . she's one of those doctors you would say did not have good bedside manner . She was good with my son but she was "snappy"when answering my questions .

• 8/22/2018

  Good provider & didn't have to wait a long time.

• 8/13/2018

  Dr. Ellery was very nice and professional and my daughter was very comfortable with her. I feel that she is being thorough with my daughters health complaint and not just treating the symptoms.

• 8/1/2018

  th provider was nice and spent the time with us. however it took me 3 months to get an appointment and it wasn't even the location I requested for. I was told I would be on a wait list but never got a call the time frame could have been a little better

• 7/24/2018

  Considering it was the first time she saw my child (we were transferred from another hospital to the Children's ER and this was a visit requested for the ER physicians) she was great.

• 4/4/2018

  our experience was disappointing and frustrating

• 4/4/2018

  Doc was excellent. very thorough and understood my concerns. she made me feel at ease and we finally have a plan in place.

• 3/21/2018

  We felt that she did not really listen to our concerns. She automatically went to constipation, when this is not what we said the only concern was. She was very blunt and rude. We were completely unhappy with the appointment and really felt it was a total waste of our time. We live 2 hours away and traveled down on a day in very bad weather.

• 3/7/2018

  very knowledgeable, kind, caring...couldn't have asked for better care

• 2/14/2018

  Dr. Ellery is excellent. So good with my daughter and with me. Would highly recommend her.

• 2/6/2018

  I felt like I may have inconvenienced the Dr. I wished we I could of fully express how I felt & felt like I was heard

• 1/8/2018

  We think she is wonderful. She was well educated on my daughters condition and back up plan if needed, we are thankful to have found her!

• 1/3/2018

  Dr. Ellery is fantastic!! I loved her, and my son loved her! She was a good listener and interacted well with my son (the patient).

• 12/19/2017

  nice expetience

• 12/6/2017

  When the provide walked in the room she started visit with how busy she was and would only have 10 minutes. Is care about quality or volume at this office.

• 12/5/2017

  She was very dry, short and no bedside manner. She just delivered bad news to my daughter and acted like it was no big deal, spent no time making sure she understood or was ok. Just said "Any questions?" as if it was another day in the office. You don't tell someone they have Celiac disease (well mostly sure she does) and treat a 16 year old like she should just deal with it. I was not happy with the level of explanation and looking back I wish I had pressed for more info but she acted like she just wanted to move us through. I even went back to clarify a question and I was treated in an off-putting manner as if I was bothering her. She needs to soften her approach.

• 9/26/2017

  I did not feel that the doctor was inquisitive about my desire to breastfeed my child (even though I was actively feeding during the appointment) and somewhat coldly suggested I formula feed my baby to remedy her fussiness. She failed to asked any questions about my stance on the subject and pushed formula within five minutes of meeting is, with no medical reasoning. We used formula occasionally with our older child - I am not offended by the use of formula - I am just disappointed at the coldness of the doctor to suggest formula to an actively breastfeeding mother.

• 8/30/2017

  The whole visit was exceptional, no long waits, courteous staff, and the doctor took her time with my son and answered all of my questions. I didn't feel rushed out of the office and left feeling well informed and prepared for what to do next.

• 8/8/2017

  I hi I we should have been given more information and options in dealing with our circumstance. we left only with rest orders.