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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
MD, Pennsylvania State University College of Medicine Hershey, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 89
Dr. Cass listened and took her time evaluating my daughter.
I love Dr. Cass and am happy to be able to see her and her colleagues for my children's care.
can't say enough great things about Dr Cass. she spends time getting to know my kids and talks directly to them. Dr Indorato left big shoes to fill. Dr Cass had done it very well
Katie Cass is the BEST.
Everything was great!
we loved Dr. Cass & will recommend her.
Dr. Cass has been the best pediatrician for us. As a first time parent, she takes the timeto listen to my concerns and answers any questions I have. Her positive attitude and friendly demeanor make our visits a pleasant experience.
Dr Cass is the gold standard for pediatricians.
extremely friendly, takes her time, anwers all questions and concerns thoroughly
Dr. Katie Cass is the best really down to earth & shows genuine concern about her patients
Dr. Cass is an incredible physician. We feel so lucky to have found her! She is smart and kind & very calming! We recommend her to all of our pregnant friends.
Dr. Cass is awesome! Always respectful and courteous! We love her!
Dr. Cass is great! She is very helpful! The office staff is always friendly and helpful as well!
I love Dr. Cass. She is punctual, friendly, knowledgeable. I love this office.
Dr.Cass is an amazing doctor. She is very good with the children and cares about them. We love taking our children to see her!
all have been positive
Dr Cass has been a fantastic addition to GIL. She is familiar with my children's medical care even though she isn't the primary pediatrician. She is extremely professional and knowlegdeable.
dr was running at least 30 minutes late, frustrating when your child isn't known for being patient
She was very thorough and quick.
I am a bit upset that we had our child there not even 3 weeks prior and was told it was just "viral and he had to wait it out" "give him Tylenol and run a humidifier". We did all that was suggested and my son ended up with pneumonia and an ear infection. He had "clear fluid" in his ear the first time we took him which wax yes I can see but clear fluid indicates to me that is on the way to being an ear infection. I should not have had to ride anything out to have my son end up with pneumonia. This is a dangerous sickness and lots of people die each year from this. While I was told lots of kids this year have it for some reason like it was no big deal, I feel it may be because medications aren't being given to children when they actually need it and being told they need to ride it out. I am a first time mother and have never in my life had pneumonia and when I am told you are familiar with it, that's fine and all but I am not other than hearing how many people die per year of this.
doctor was great!!! I will certainly be back to see her again.
Dr. Cass is wonderful always puts me at ease when it comes to concerns about my child especially being a first time mom.
Dr. Cass is wonderful and I'm thankful to have such a great Dr in charge of my children.
Dr. Cass and the nurse were sensitive, patient and caring with my son and his apprehensions about being examined and receiving routine vaccinations.
she is a wonderful doctor
Dr. Cass is fabulous! She is warm and attentive and very sweet with my three year old. We love coming to visit her!
Dr. Cass could not have been nicer or more helpful. She is very nice and easy to talk to. She made my daughter feel very comfortable. She answered all of my questions and made sure that I understood all the information regarding the prescriptions she was ordering. I could not be happier with the care she provided.
I absolutely loved everyone at this office. We had the worst day ever to be a new patient in the office - it was a flu shot day. It took a while to get in the door but they were ready to take us back as soon as I got to the front desk. Everyone was so apologetic for the craziness. I felt very taken care of and look forward to returning on a day when it isn't so crazy. I also wanted to comment how everyone knew the families and called people by name from the waiting room without looking at information (staff, nurses) upon their arrival even before signing in. I got a family-friendly atmosphere and I hope we are continually satisfied with our experiences here.
Dr. Cass is awesome!
Dr. Cass is so kind and helpful and amazing!!! we love her!! She's the best! Thank you!
Dr. Cass is an Excellent doctor. She listens very carefully to me and my children regarding their health.
Dr Cass is so wonderful with my children, she is really caring, a good listener, and I really respect her opinion.
Dr. Cass is wonderful she is always so great with my baby and keeps him calm and is always so patient with me and all my questions
My only complaint about this provider has to do with the waiting room. I wish there was a separate area for sick kids and there could be more books/toys in the waiting area. Otherwise, I ABSOLUTELY loved Dr. Cass!!! She spent a ton of time with me and my kids! This meant a lot to me since she is a new provider for us and she really seemed interested in getting to know the kids! Very knowledgeable, kind, caring and helpful!
exceptional care by all
My daughters are very comfortable with Dr. Cass, and everyone else who provides care at GIL. I love their sensitivity and genuine concern for my daughters' health and well-being.
Always good. We love Dr. Cass!
Quick, productive appointment - much appreciated.
love love love Dr. Cass. She is always smiling which makes my daughter feel comfortable with her. She was amazing during her residency and that is why I selected her to care for my daughter as her PCP. outstanding provider!!
Dr Cass is always very caring and loving about her patients. She answers any questions and spends the time you need.
my child urgently needed to be seen, even though traffic prevented our timely arrival Dr Cass promptly and professionally saw my child and handled his care exceptionally well.
Dr. Cass did an excellent job making a diagnosis for my son. I would highly recommend others to visit her. She's caring and emphatic and I would see her again in the future.
Dr. Cass was very understanding and comforting when it came to discussing our concerns! she made us feel much better about our newborn's health.
excellent doctor!!! my daughter usually cries seeing doctors, but not a single tear with Dr. Cass!!! she made her feel so comfortable and even made her laugh during the exam/physical/check up! she was kind and informative. thank you so much!!!
Dr. Cass took the time to show my 2 1/2 year old all the check up instruments that she would use. She made her feel very comfortable and even had her laughing at times. She explained where her heart was and that the blood pressure cuff was like a hug to your arm. This personal touch is the reason why we keep coming back to Dr. Katie. I'm happy that my daughter will be in good hands for the next 16 years!
Excited to go to my child's appointment, Katie Cass is a wonderful doctor. Explains things to us asks us our concerns. Never had a bad experience at CCP Gil
Dr Cass is always on time for her appointments to see my son. She answers any questions that I have and she also asks me about previous medical issues, making me feel like she knows my son well and attends to his needs. I appreciate having her as a healthcare provider for our family.
Our doctor is always great. She's helpful, she listens without judgment, she's reassuring, and she knows her stuff.
We've been very happy with the care we've received for our first child (9 months). Dr. Kass is respectful and listens carefully, provides support and advice. We look forward to our visits with her and her feedback on our son.
Dr. cass is amazing!!
first time seeing Dr Case. she is a smart, kind and sensitive physician.
Gil Pediatrics is the best around, all of the staff are wonderful. They are the best at what they do.
I love Gil practice
Dr. Kass is wonderful at making my child feel comfortable and allowing her to take part in her visit.
we just love Dr Cass and all the staff. we moved from area but still go to that office because they such wonderful care givers.
Kind, courteous, and substantive
Dr Cass is very caring. She even came to the hospital to see my son when he was born. she is always helpful and makes herself available when I need her.
This was our first visit since we have recently moved to the area. I was put right at ease and was so impressed with how much time every one took.
All of our experiences at CCP-GIL with Dr. Cass have been pretty great.
Dr Cass is amazing with my son. She explains things so I can understand and is very friendly and thorough with my son.
My children and I love Dr. Cass!
Dr.Cass is the best!
absolutely love the office staff and doctor Cass so glad that we switched
We love Dr.Cass!!
Dr. Cass is wonderful with listening to the reason for our visit to the office and very thorough with the exam. Would definitely see her again.
Katie Cass is a wonderful doctor
We love GIL, Dr. Cass and the other staff members are wonderful.
I'm satisfied with Dr. Cass. she is like a friend
very pleased as always
CCP in general is an extraordinary practice. We are so happy to have them!
Dr Cass is an excellent physician. she is very caring, approachable and answers all questions. I feel like family when we are there. I trust her whole heartedly in making decisions about my children's health
Everyone in this office is so wonderful. The office staff is the best and so friendly and courteous.
Dr. Cass is wonderful! She became my daughter's pediatrician a few years ago, and I have been quite pleased with her. She is friendly, knowledgeable, easy-going, and calming. My daughter feels comfortable with her, and likes her sense of humor. We are thrilled with Dr. Cass.
Kate cases was wonderful. When we heard Stephanie Yoder left we weren't happy. Kate filled her shoes very well. My teenage boys were a little nervous about their yearly physicals, she made them feel very comfortable.
We love Dr. Cass, she is such a friendly and likable person all while being extremely professional and great at her job
Dr Cass is amazing! She always takes the time to talk to us about our questions and concerns and she is very attentive and easy to communicate with. I am exceptionally happy with the care she provides.
I love Dr. Cass and the whole staff..
Dr. Cass talks right with the child - very aware of their feelings. She asks questions about all of their interests - not just health related!
We love dr Cass. she always takes the time to sit and listen. She asks open ended questions to get a productive conversation about child's health.
Dr. Cass took a lot of time with my daughter and answered all of our questions in a thouough, reassuring, and respectful way. we are very happy with the care received.
She don't have one everything was always good when she had her appt
Dr. Cass was very professional, friendly and diagnosed the problem immediately.
we just transferred to this provider. we are extremely happy! the provider took extra time to go over bloodwork results and urine tests with us. I'm so thankful for this provider.
everyone at this office is always friendly, patience and understanding
DR CASS IS ALWAYS VERY PATIENT, KIND AND UNDERSTAND. SHE IS ALWAYS SO GENTLE WITH MY SON. MY SON ADORES HER.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.