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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
Family MedicineSports Medicine
DO, Lake Erie College of Osteopathic Medicine Erie, PA MD, Lake Erie College of Osteopathic Medicine Erie, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 118
Would have been nice to talk a bit more. I am still trying to understand what my condition would be called. I do not know how long I'm should expect my healing to take.
She was very attentive, knowledgeable, kind, and I trusted Dr. Anderson fully.
The best care provider I ever had wish she could be my Pcp provider also.
Talks in a way that is not threatening to my teenager, relates well to my daughter. Positive personality.
terrific bedside manner.She is very approachable , likeable and a great team player w Dr Collins
It was like an alternate universe where everyone is nice and cares about you.
Dr Anderson and staff were very passionate and knowledgeable about my ankle/achilles and situation. The are pleasant.
I was very impressed with the staff, including the technicians, nurses, medical assistant and physician whom I saw at the Lemieux sports medicine clinic. They were very professional, efficient and effective. They took time with me to understand my issue and injury, explained the options and next steps thoroughly and were very nice and courteous.
upmc is the best
My visit with Dr. Anderson was extremely helpful with the injury I have and with providing a clear path on what needs to be done for recovery. She is a true professional and would recommend her to others.
I had a good experience, and I completely understand that providers are pressed for time in healthcare. However, I did not feel like I even had enough time to tell the physician about all of my symptoms. I had some additional minor questions for her that I did not get a chance to ask. When I called to inquire about my MRI results, I did get some of them answered. I also would have liked to have a better explanation of my x-ray results because they were not really discussed. I am in Physical Therapy school and my concerned professors asked about the results in an attempt to give me some recommendations but did not feel comfortable in doing so because we were unclear about my status. I am feeling significantly better but still feel pretty limited functionally.
I've been seeing Kelly for quite a while now and she has been awesome every time. She's a great person with a great attitude.
I broke some bones in my foot. I had used Dr. Anderson once before when I broke a bone in my leg. I was happy that I was able to get an appt. with her. She is kind, professional and knowledgeable. She is the best!
Dr. Anderson was great. I would definitely recommend her.
Dr. Kelley Anderson was terrific! She was so easy to talk to and took as much time as needed to assess my situation. She explained things clearly and in a way that I could easily understand what was wrong with my knee, what may have contributed to it, what she recommended (physical therapy) as well as providing followup care suggestions. I will definitely seek out Dr. Anderson for further orthopedic needs that me or my family may have in the future! So glad I found her!
Since the visit on February 14 I have had 2 more visits with Dr. Anderson because of the level of pain I have had. She got me in promptly, ordered an MRI to pinpoint the exact cause, and double booked me the next day to share the results. After discussing the best options that addressed my needs, she gave me shots in both knees for the extreme pain. That evening I began to get relief for the first time in months. Dr. Anderson is a very empathetic doctor who gave up her lunchtime to help me. I appreciate her concern very much. I would recommend her to anyone needing an orthopedic care.
we got into the doctor the same day we called and also got the MRI that same day.
Dr. Kelley is well informed and provided a good plan for our daughter's concussion recovery protocol. She's not quite 100 percent, but gets closer each appointment.
3 of my 4 girls have seen Dr Anderson for sports related injuries and we're very happy with her as a health care provider. She talks to them directly and really tries to understand the problem so she can provide the best care for each situation
Dr. Kelly Anderson was fantastic from start to finish! I would recommend her to anyone!
This was my first experience with Dr. Anderson and was very happy with her knowledge of my medical problem and her "bedside manner". In my lifetime I have met and been treated by a variety of doctors and she would be at the top as one of my list of favorites.
Dr. Kelley Anderson is an outstanding doctor. I am very pleased with the conversations, care and treatment I received at my appointment. THANK YOU!!
staff shows re and concern, sympathy for pain or situation, smiling, they seem very genuine.staff seems to genuinely care about their patients.
I had a positive experience with my provider, who tended to my needs very well.
I have not had bad experience!
very efficient and targeted
Overall it was a good experience. The staff was very helpful, very kind!
Dr. Anderson was incredibly nice and took the time to test everything related to my pain. She recommended physical therapy first because she believed that it will work and didn't want to put me through testing if it wasn't necessary.
Overall, we were very impressed with level of service during our visit.
The staff at the UPMC Sports Medicine complexes are some of the best I have been around. Dr. Anderson is an exceptional doctor that looks at things from a big picture first and then focuses in on the details.
Dr. Anderson is a incredible doctor, and has helped my daughter with head aches from a concussion
Dr. Anderson was outstanding. She was professional and extremely positive and seemed to genuinely care about my getting better
very lovely because Dr. Anderson understood the urgency of my situation and was able to get me in for an MRI as soon as possible. thank you!!
Dr. Anderson was very friendly, understanding, & knowledgeable.
we are very happy with Dr. Anderson exam and plan of treatment. She related to my daughter and engaged her conversation with both my daughter and me.
Dr Anderson was fantastic. I could not have asked for better care than what she provided. I felt completely confident in her and would refer her in a second to anyone I knew who needed their child cared for.
The best. Exceeded my expectations.
I thought Dr. Anderson was excellent.
dr Anderson provided excellent care in a kind / compationate fashion
Excellent attention to performing a thorough diagnostic evaluation
so knowledgable. Cutting edge. Kindness and concern for me.
it was very fast to be able to get in and she was very thorough with her care. even saw her out afterwards and I had another question and was very friendly to answer my question!!!
She goes above and beyond to make sure I get the right care, even if I'm out of state
she was wonderful
Very good, very thorough, excellent physician, excellent nurses. Dr. Anderson was very knowledgable, provided steps of care to me in a way that I could understand, was very understanding. Dr. Anderson's nurse was very nice, and nurse LeAnn who did my X-rays was so patient and really nice!
I would highly recommend this provider to anyone. She is wonderful!
first visit with Kelly Anderson. she was a recommendation of dr Tanya Hagen, in March of 2015,. she felt we would be a good match for care.I was sorry to hear of Tanya's passing, but this was my first appointment necessary since last March. I would love to stay in Kelly Andersons care.
Dr. Anderson and all staff have consistently been great to work with.
Very attentive, caring, knowledgeable.
Great experience. The staff took time to listen and understand my specific needs. A practical plan was created and explained in a way I could understand. All questions I had were answered.
Very friendly. Right on time. Very knowledgeable.
Dr. Anderson listened to my concerns, was accompanied by a PT (maybe in training?) who was very helpful as well. Dr. Anderson explains what she thinks is going on in my body - which positively influences my participation in my healing and prevention. Her exam was hands-on, which I appreciate - she's not staring into a computer and is actively trying to figure out the problem and solution.
extremely professional staff. thank you
Everything went great and went very smoothly!
My daughter left the office and commented on how nice the staff and Doctor was, including how well the explained her injury to her.
Dr. Kelley Anderson was a pleasure. She is kind and gentle, informative and made my son feel at ease.
Dr Anderson is a lovely young physician; very caring, very personable. When not able to help, she immediately referred me out. I am very pleased with her services.
Dr Anderson is the best. She is a true asset to UPMC.
Dr. Anderson is absolutely wonderful! always involves me in health care decision making and has kept me active and on my feet despite multiple injuries
Pleased to have Kelly Anderson as my new provider for knee issues and follow-up therapy!!! All staff were considerate of my needs and very professional!!!
Dr. Anderson spends as much time as needed and does not rush the appointment. She is concerned with making sure I can successfully continue to dance. She answers all of my questions fully and completely.
This was my first visit with Dr. Andersen, as my doctor left the practice. Dr. Andersen was wonderful and I chose the right doctor for me.
I did use Upmc message board to communicate with Dr Anderson over a serious rash from new meds. she responded very fast and had me stop taking meds, she rocks! I would have been a physical mess if not for her fast response.
I'm very pleased with Dr Anderson's care and concern. She is very diligent regarding diagnosis and follow up. She is easy to talk to and provides empathy to my current situation
Dr Anderson was extremely professional; seemed to geninuely care about my injury; spent quality time with me; was good at reassuring me of my long term prognosis; said 'we're in this together now' which made me feel good. She was a pleasure to work with. This was my first visit with her but i'd recommend her to others
Dr. Anderson listened to me and didn't subject me to additional testing
The physician my son was supposed to see was running late and Dr. Anderson offered to see him. I couldn't be happier! Thank you
Kelly Anderson was wonderful.
The whole process was amazing. The staff was so nice and efficient.
Dr. Anderson and her team were wonderful. Dr. Anderson was able to pinpoint the area of the injury and decide on a course of treatment to allow my child to be dancing (competitively) as quickly as possible.
Everyone from the moment I checked in to the moment I checked out were extremely friendly and helpful. I very much liked Dr. Anderson's conservative and thorough approach to my injury and the level of my involvement that her approach engendered.
Dr. Anderson is one of the best docs we have seen. She is kind, courteous, engaged, encouraging and a good listener and communicator. We are very pleased with her care.
Everyone in the office was great. I always get worried about how long I will be waiting when I need to see a specialist, but there was practically no wait, which was very much appreciated. Dr. Anderson and I were on the same page in regards to how to care for the injury. She was very clear when describing the X-ray results and the recommended plan for moving forward.
Dr. Anderson is quite personable and I like working with her!
Dr. Anderson has to be the best Dr. I ever had so far she was understanding took time to listen answered questions I was amazed how sweet she is very very good Dr. and when I say so far that means better then my p.c.p. Dr and heart Dr
Dr. Anderson is a model of patient care. She understood immediately what was going on and then was able to drill down to the core of the issue without delay and was very respectful of my time and intelligence. I did not receive the typical "arrogant doctor" routine. It was also very helpful that she was an experienced runner so she was able to weave her personal training expertise into her professional medical training to ensure that that the examination was quick, thorough and on target and her diagnosis was specific and actionable. One which I have total confidence in. She needs to be commended for her professional work and excellent bedside manner.
Very satisfied, everything went well and went smoothly
Dr. Kelly was helpful, explained the problem in great detail and answered all my questions. She is considerate, caring and respectful of me as an individual. She sees me and not just a body with a problem. She carries on a tradition of care established for me by Dr. T Tanya Hagen prior to her tragic and untimely death last summer.
Dr. Kelley Anderson is an excellent doctor. She understood and addressed our concerns. She is well-versed in concussions and standard protocol. She is caring, personable, and when we leave her office we feel good about the appointment. Feeling so thankful she is a part of our health care team.
Care provider was very nice and fun to work with. Helped diagnose the problem quickly and the injury healed up to speed. Very satisfied!
As always Dr.Kelley was great! Listen to all my concerns and came up with a course of action that will work to my benefit.
Dr Anderson is TERRIFIC! She (and Dr Enseki in PT) have fixed my hip/hamstring and I have completely confidence they'll help improve my knee pain.
Very good experience.
very pleased with dr andersons knowledge and care
The staff was very easy going as well as very approachable with any questions. I never felt rushed and they were very through with details and actions.
Excellent provider. Very pleased.
Dr. Anderson was great! She was very understanding of my activity limitations and expressed her desire to get me back to full activity as soon as possible. She was very precise with her examination and was clear with her explanations of possible diagnoses. Dr. Anderson's communication was great too!
Dr Anderson went out of her way and contacted my insurance for me when there was an issue about the coverage. That was both unexpected and greatly appreciated. Even without that, I would still give Dr. Anderson a 2 thumbs up.
From the phone call to set up the appointment to the visit with Dr. Anderson I was thoroughly impressed. Personal timely dealings with knowledgeable physician!
Dr. Anderson is a great doctor. She will spend the time to listen to you and to diagnose your problem. She is very easy to talk to, which is nice because it makes me feel that I'm not just another number. She gave me an outlook of what she expects out of me and my physical therapy sessions.
Dr. Anderson is a fantastic physician. She takes the time to listen.
Dr. Anderson is the very best. She always works me in to her schedule and listens to me.
Dr. Kelley Anderson is awesome! Love her personality and interest in my care.
My daughter and I were impressed by Dr. Anderson, and particularly for the respect she had for my teenage daughter's opinionated self diagnostic skills.
Dr. Anderson is one of the best, most compassionate doctors I have ever met.
Thank you Dr. Anderson for your wonderful care!
Very friendly doctor and concise answers. Confident and kind.
Dr Anderson is one of the most thorough physician's I have ever met! Although this was my first appointment, she listened, showed compassion and took action! Given all the "temporary challenges" I have encountered, Dr Anderson restored my faith in healing.
I was very impressed with how well this practice was run! the space was a wonderful atmosphere and EVERYONE we encountered was so friendly and helpful!
She really listened to me and was able to diagnose a problem I have.
I had a wonderful experience with Dr. Anderson. She answered all of my questions and listened to my concerns. I never had a doctor fully understand my concerns so well.
Dr. Anderson is very personable and caring.
Dr. Anderson was friendly, respectful and caring. I would recommend her to any one.
The only problem is that it is hard to get an appointment with her. Other than that she is great!
the provider was a great listener and provided me a plan to treat my injury
Dr. Anderson is an example of how all ALL medical professionals should conduct themselves. We can only hope that all individuals who have entered the medical profession have done so for the sincerely right reasons as she has.
I saw this provider because she was the first available. Generally I don't like to go to somebody without a personal recommendation but she was excellent I would definitely go back to her
Dr. Anderson is a great doctor. if I could I would recommend her to everybody. she really cares about how you feel and what you have to say!
she listened to me and made me feel like my concerns are valid and helped my develop a plan to get healthier. she also listened to my long term goals for my personal running.
She was very precise in her methods and covered all of my concernes
my dr. was great.
I've already recommended Dr. Anderson.
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