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Ranked #8 Nationally by U.S. News & World Report.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Saint Francis University Loretto, PA MPAS, Saint Francis University Loretto, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 39
Kelly was awesome. Very down to earth and easy to talk to.
We experienced a very long wait time until we saw the PA. Once the PA did come into the room, she did apologize for the wait and was very courteous and attentive. The PA did consult with a doctor when evaluating my son. Which was understandable and appreciated. Upon leaving the doctor's office and building, I felt like things were not explained to me thoroughly on what care I should take with my son while waiting on a consult call. Besides to give him an antibiotic that was prescribed.
Kelly was exceptionally considerate and concerned with my daughter's issue during her well visit. she allowed my daughter to explain the issue one on one and then brought me in to discuss possible solutions. She was kind but explained things well and offered several options.
this was a good experience
my 7 year old daughter LOVES Dr. Kelly!!! She is so engaging with her young patients and calms any fears. Everytime an appointment is made, my girls ask if I can get one with Dr. Kelly. She's our go-to PA in this office What a great addition she is to the CCP community!!
Knowledgeable, approachable, and very patient. 9-year-old patient was nervous about a possibly painful visit and she was put at ease with clear explanations.
very friendly and good with dramatic baby
miss Busche has been an excellent provider for our family. Very thorough for a brothers issue and very helpful and kind.
Very kind and caring provider. Great with my kids!
she did an amazing job with my son I'd recommend her to anyone shes very sweet and goes over everything with the parents!!!!
Kelly B was excellent and we will request her
She is absolutely amazing. I have never seen a more caring provider at that office then Kelly Busch. When you work in healthcare every day and see the way she interacts with the patients there are very few like her.
This was our first time seeing Kelly and we liked her very much.
Have to say bad, 5 days later my daughter is still sick, and I called, never returned my call! She 7 days she is still sick, runs a fever, was told by nurse to give her probiotics, still has the runs, congestion, the Pa that saw my daughter didn't look at history, till I asked a question !!!
she was excellent with 3 cranky, sick kids. She took the time to explain what she thought and why, and how to treat them. Probably the best sick visit we've ever had.
My experience with Kelly was excellent! Kelly thoroughly examined my son and took extra steps to look beyond the obvious as to what was causing concern. She followed up and called me with the results of tests and explained what was going on. She is an excellent PA, I am very happy to have met her and feel very confident in her capabilities as a healthcare professional.
She was very friendly, personable, and knowledgeable.
Amazing visit! kelly was super with my girls and really helped my youngest to understand there was nothing to be scared of.
explained everything very well
Very thorough and pleasant to deal with...showed genuine concern for my child and talked directly with them.
Did a great job explaining what was wrong based on my symptoms and how we would most effectively treat it
Kelly was amazing. She was kind and took very good care of my daughter whom isn't the easiest to examine. We will see Kelly more often for sure when needed!
Kelly is absolutely wonderful!! We typically request to see Dr. Azad who is our "preferred" doctor. Kelly is so patient and really connects with the kids. She thoroughly explains things and goes above and beyond checking the kids. I feel comfortable seeing Kelly when we are not able to see Dr. Azad and trust her expertise! All of the staff are wonderful there from the office staff to the nurses (:
very friendly. I did not feel rushed. she took time to talk to me and listen.
kelly busche seems like an efficient provider.
Kelly did an excellent job of providing information and was very thorough. She was very courteous and respectful. I will definitely have my child see her again.
my child was terrified of the strep test but the medical assistant was reassuring, professional and gentle. Alex even commented on how she performed the test. he also loved Kelly!
friendly and knowledgeable. didn't talk down to me.
provider was excellent and I would highly recommended, very concise and very engaged
my daughter was extremely satisfied
First visit with this provider and she was fantastically patient and got along magically well with a six year old.
First time with Kelly Busche and we loved her! She was great with my son and he really seemed to like her as well.
Kelly was great with my daughter. she was very nice.
We like this pediatric very much but would not want to see this provider again.
she was a great pa! very nice to my kids!
Kelly was absolutely wonderful. She was so kind and easy to talk to. She was very comforting and reassuring. She was fantastic with my toddler. Kelly was very professional and appreciated that she included me in making the decision for my child's car. She gave me options and explained the benefits to each option that she gave. I would highly recommend Kelly and look forward to seeing her in the future.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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