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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 76
Dr Kane and Emily and staff are the best I have ever had for my children and would not take them anywhere else.
Dr Kane is very thorough and attentive to our son through the entire appointment. she made him feel comfortable and was very informative.
We request Dr. Kane for all 3 of our children and value her expertise greatly. We have recommended her to many friends with children.
Dr. took time to explain what she was doing to take care of my child's needs.
love Dr. Kane
i am very happy with kelly kane. she was also the care provider for my other children and i feel she is best for them. she is very caring and concerning. ....and takes her time with anything i need.
this office makes my baby's appointment easy and not stressful. they're always on time which is just such a relief when you have a 4 month old. everyone is so nice. I have nothing but good things to say about everyone there
Provider is excellent.
we had longer wait to see the doctor, however wasn't an issue. dr Kane apologized and was very kind as always.
everything was great and taking very well care off
the entire staff is incredible. We are blessed that they are our children's care team!
nothing but good things with Dr kane
Dr. Kane was excellent with our boy. she even came back in to recheck him after a breath holding episode. Although, I wish that they could use two people to give shots when there are multiple shots needed.
Dr. Kane is a wonderful pediatrician. She is very knowledgable, informative and cares for her patients. I really like that Dr. Kane believes in treating a child through natural remedies when needed and does not prefer to give medications unnecessarily. I also really like her view on children's needs such as the importance of education. She does not put a child out of school unless they are fevered or exhibiting symptoms that would require their absence. She is very good with children and just as good advising parents of their childrens illness and treatment. She dedicates her time to each child individually and does everything possible to correctly assess and treat them. She is very respectful and nice. I would not change my child's pediatrician for anyone else. The staff is also very helpful, timely and courteous. Each one that I have met treat the children very well and seem to love their profession. My child has only seen two other pediatricians within this office for immediate sick call appts. Both of these pediatricians were also knowledgable, respectful and courteous. This facility runs a very good practice. It is always nice when your sick or even well child likes their pediatrician. My daughter thinks the world of Dr. Kane. She is never fearful or hesitant to been seen in this office.
Dr.Kane and the nurse who gave my son his flu shot were amazing. He hates shots and they were able to calm him down and have him understand why he needed it and that it wouldn't hurt. The nurse who gave the shot was so wonderful as soon as she was done and put the bandaid on he gave her a huge hug!
The assistant to Dr. Kane (Emily) is so wonderful. Great personality and very good with my son. Dr. Kane as well is a wonderful pediatrician
Dr Kane is an excellent Dr. I'm confident in her experience and care for all my children.
The doctor and nurse are always very nice and talk directly to my child, asking her questions about her.health.
Dr Kane is an excellent healthcare provider.
Dr Kane is the best. So knowledgeable and straightforward. Truly cares about my children. I appreciate the way she interacts with them. Emily the Medical Assistant is so friendly. Always smiling. She knows my kids and also interacts with them in such a positive manner. Kris at the front desk is also so friendly. Often has us checked in before we even get to the desk. Very good quality at this office.
I love Dr Kane she truly cares about my child
Dr Kane is always willing to help us with whatever we need. We will be sad to leave the practice as the patient is 18 years old and will be transferring to family physician. She always provides the best care to our family.
Always great care w/Dr. Kane and her medical staff!
The doctor gave my daughter gum at the conclusion of our visit, and she loved that! She is 9 , and was happy not to get stickers!
Dr Kane is always very informative and explains treatments illness etc in a way that my child and myself understands
I love our pediatrician....dr Kane is compassionate about what she does and it truly shows with the way she not only cares for her patients but the way she cares for their parents.
Dr. Kane is great, I will be switching my daughter to her care as well.
Our children have been seeing CCP (formerly BMA) since they were born. They have always received the best care possible. Staff and doctors very friendly and are always willing to go out of their way to help with whatever need we may have.
Dr Kane is amazing. always straight to the point and so caring. I can tell she truly loves her job and cares about my girls and their health.
dr Kane is wonderful
Dr. Kane sometimes asks tough questions but I like that she talks directly to my older kids and puts some of the responsibility for their health on them and not just on the parents.
Dr. Kane was positive and very attentive, just fantastic.
Dr. Kelly Kane and her nurse Emily (not sure of the last name) and Penny Heverly ( triage nurse) is the best doctor and nurses that is employed with CCP. They are always so friendly to both of my children and always take their time and talk to all of us. I love all of them and it is so nice that my kids want to go and see them as well.
Always treated very well. Penny does an amazing job with sick calls, Christine and Emily are so friendly and interacts with my kids beyond expectation. I prefer to my see Dr Kane. She is so thorough really takes the time with my kids. Last visit, Jessica helped tremendously getting me set up at CHP. She placed many follow up calls. I'm really pleased with this office. Thank you for the great care!
Dr Kane was very professional and very courteous toward my child.
We love Dr. Kane. She is always friendly and listens to us.
Dr. Kane is very kind and did well with my son. She listens and is very proactive in getting him the help he needs even though the office was having difficulty getting his medical records from the previous doctor's office.
We came in as a second opinion after an ER visit the night before. Dr. Kane took the time to explain the bloodwork and the urinalysis. She also discontinued the unnecessary meds that the ER dr prescribed to my son. I'm my opinion dr. Kane is a phenomenal dr.
Dr Kane is alway excellent when talking with my child on her level. She makes my child feel comfortable to ask her questions and makes me feel confident in the care for my child. Dr Kane's nurse is always very friendly and also makes my child feel comfortable and eases her worries when checking in, and any testing she may have. Thank you Dr Kane for taking the time to listen to my child and my concerns.
Dr. Kane went above any expectations.. couldn't get better
Dr. Kane was very attentive to my needs and quite helpful with trying to alleviate my pain. I was experiencing back problems.
CCP has been wonderful for all of my children. They know each one of them individually and care for them as if they know them personally. All of the doctors, np, nurses, receptionist etc in this practice are compassionate caring knowledgeable individuals. I am confident that when my child is sick they will be seen promptly and treated well. They are always very encouraging and supportive of me with my children. Thank you for being there to help.
Dr. Kane was very thorough with all three of my boys during this visit. She made it enjoyable instead of a regular visit to the doctor. I would highly recommend Dr. Kane as she is very knowledgable and great to work with.
Dr. comments on latest medical guidelines which guide her treatment and makes sure that parent understands and is comfortable with medical decisions.
Very satisfied. Thorough exam.
Dr. Kane is a very knowledgeable trusted doctor. She is friendly and caring. She takes her time to talk to my child so that she understands what is going on.
We are very grateful to have Dr. Kane. She is very knowledgeable, helpful, sincere, and wonderful at what she does. I do, and will continue to recommend her to anyone!
I am so glad I Have Dr. Kelly Kane as my children's pediatrician. She is wonderful to work with and all my children have a good relationship with her, which I feel is extremely important.
Dr. Kane provided us with an excellent visit. She was knowledgable, confident, and very helpful.
Dr. Kelly Kane and her nurse Emily are always very helpful and communicates very efficently with both of my children and myself. :)
dr Kane is awesome
I have always had good experiences with this office. We respect Dr. Kane and insist on her in particular when she is available. However, the other doctors we have seen were wonderful as well.
Dr. Kane was excellent this time. She really listened to what we had to say, our concerns and needs for our son. She gave us information, but presented it in a way that gave us a choice to follow it or not. We were extremely impressed with our appointment and went home and immediately began doing the things she suggested. By making it more of a discussion about our child's health, we left the appointment feeling great.
Dr. Kane always takes my concerns with my children very seriously. She takes the necessary steps and does whatever she can to find the answers to my questions and concerns. When something needs done she gets it done quickly! Great Doctor!
Dr.Kane is wonderful.My kids having been seeing her for years.She tells it like it is.I like that about her.No sugarcoating stuff.
Dr. Kane is awesome! I make sure my children ONLY see her!
One of the best doctor's our family has had the opportunity to go to. Always professional, courteous, and thorough.
My children find Dr Kane to be very approachable. We generally leave the exam in a positive way. However, when dealing with the parent or guardian, I find Dr Kane rather condescending. I have been provided with her "cold care recipe" on many occasions. I am an educated health professional. I've completed courses in pharmacology, advanced anatomy and physiology, and nutrition. I find the "magic recipe" (as she calls it) to be quite elementary and common sense. I usually start my children with saline rinses and a humidifier at the very first signs of illness. Scheduling a sick appointment is most often my last resort when all other home remedies have failed and I feel a professional is needed. I am not a simpleton and would appreciate not being talked to as such.
Dr. Kane has been both of my childrens' doctor since they were born. I have full confidence in her abilities
Kelly is an AMAZING doctor... She not only spends time with my kids the only doctor either of my kids dont cry for but she trys to help with your child's health but not by throwing all kinds of medicain down their throat but but maybe suggesting a tea or something natural that won't harm the babies... Love her!! She is great
Dr. Kane seemed to be sicker than my kids were. She coughed repeatedly and lamented the virus that, as she said, one cannot build a full immunity to, so it keeps going around. She did wash her hands before examining my baby but then also used her fingers to pry open my baby's mouth to see her teeth, so I hope she washed them well! We left the sick call wishing the doctor better health.
Dr. Kane is absolutely LOVED by our children. They are always so excited to see her. What I absolutely love about her is that she is not only an excellent physician, but she talks to my kids. She puts herself on their level and speaks with them. She has fun during the exam with them as well. She always goes above and beyond. My daughter was scheduled for the appointment, but when I asked if she could do both of their check-ups since my son was due, she said of course. She stayed later to see my son since my daughter was her last patient. Wow!! Dr. Kane has always been there for us as well. My daughter has different medical issues, and she has always gone out of her way to check on her and makes sure she understands exactly what is going on. In my opinion, this is what makes an amazing physician.
I believe that the provider is a good doctor and is reliable in diagnosing illnesses, accessing my child etc. However the "bedside manner" and friendliness could use improvement!
The only medication that was recommended was an allergy pill. The only thing the Dr. did not tell me was how much to give my child.
So caring and wonderful with us both
EXCELLENT EXCELLENT SERVICE VERY PROFESSIONAL!!!! UNDERSTANDING OF CONCERNS ALWAYS THERE NO MATTER WHAT TIME DAY OR NIGHT. I HAD 1 INSTINCE WHERE I NEEDED DR.KANE AND SHE CALLED ME AT MIDNIGHT AND TOLD ME EVERYTHING WILL BE OK. AND I BELIEVE HER. JUST AN OUTSTANDING DR. WHO GOES ABOVE & BEYOND. REALLY HAPPY WITH EVERYONE.
Dr. Kane is very helpful and caring. She always goes out of her way.
I love Dr. Kane so much, just wish she could be my doctor!
Some of the doctor's questions to my son to engage him didn't seem age appropriate and she didn't establish a relationship before asking him questions.
Dr. Kane has been my son's pediatrician since he was two days old, and I will NOT see any other doctor! She is fabulous, and I recommend her to everyone!
I have received excellent care for my child from this office for the last several years. There was a time that I was dissatisfied but couldn't be happier to take my child there now. Staff is wonderful and courteous and I feel my child's health issues are always taken care of.
She made my son feel comfortable and he did not cry. She made him warm up to her and he was checked very easily. It was a nice visit and she made me feel very welcomed as the mother.
LOVE, Love, love Dr. Kane! The children, my husband and I appreciate and respect her greatly!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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