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DO, Philadelphia College of Osteopathic Medicine Philadelphia, PA
Doctors Hospital Columbus, OH Milton S Hershey Medical Center Hershey, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 74
Dr Kane is my favorite doctor there, we always request her and only see someone else if we absolutely have to. She is always great with my kids and always listens to all my concerns. She is great at explaining everything we go over in the appointment.
I love Dr Kane she the best Dr I could of ever have treat my son.
great doctor staff was also great!
I could not be happier with the level of service we received last Wednesday. From the first phone call I had with Penny...she is seriously the most compassionate person I have ever talked to.....she helped make a trying situation a little bit better.....we honesty need more people like her in the world. Dr. Kane was amazing as well....she was very thorough and talked us through everything......my husband and I had a lot of questions and she took the time to answer everyone to our satisfaction. These two ladies did everything right and my husband and I can't thank them enough! Keep up the good work!!
Dr. Kaine is the best!!
Dr. Kane and Nurse Emily always remember my family. We are always seen promptly. Emily makes the measuring and testing portion fun for the kids. Dr. Kane talks to them directly, letting them know they are partly responsible for their own care. Always enjoy these visits!
Dr. Kane is awesome...she talks to the child & parent both so that the child understands as well
Excellent doctor and medical staff. Doctor and nurses are always friendly and helpful. I am always given information and feedback that is helpful and easy to understand.
She was very thorough, but some things she talked about were confusing, or seemed opinionated
quick service with compassion for child's condition and very knowledgeable
I feel that Dr Kane is very knowledgeable and always has my son's best interest at heart.
Love the care here. office is clean, employees are helpful and patient and up to date on all information
She was very patient and understanding. My son was very upset about getting a flu shot, and rather hysterical. She continued to care for him and answer questions that I had as well as try to console him.
we love Dr Kane and the office staff
Dr Kane always makes it easy and comfortable for my daughter to ask questions.
very courteous and efficient
Always have a great experience,when dealing with all staff,at this location.
wonderful experience, very friendly and easy to understand. Also able to answer all questions and even keep in contact after hours on a non business day!
I believe that Dr. Kane is up-to-date with the medications that I needed to discuss with her. My son really enjoyed his visit with her...he felt that she was quite funny which helped him relax during the visit. I feel that Dr. Kane is in this profession for all of the right reasons. She really seems to enjoy the time she spends with the kids but is also very understanding and thorough throughout the visit.
It was our first time seeing Dr Kane.While she seems knowledgeable she came off in a very harsh way towards my child. She asked her if she'd rather eat healthier or give herself shots every day. Alluding to the possibility of her being diabetic in the future. She's 6 years old. Needless to say she left in tears and didn't get the positive female Dr patient relationship she was looking forward to having. It seemed very unprofessional to scare a child.
Love Dr. Kane she is the best!
Dr. Kane attentive and thorough which is important to me but she also makes me kids feel comfortable-- my son loves to talk hockey with her which always helps to break the ice for him.
We love Dr. Kane. She is very caring and relaxed.
We absolutely love Dr. Kane and our nurse Emily! They always treat us with respect and are always wonderful in answering questions and addressing our concerns.
Dr. kane the main care provider my children have seen in the past 13 years. And I love her nurse...And all the receptionist are amazing...
Dr. Kane is a great doctor!
I will continue to bring my child here until he no longer is of age. they have always been wonderful to us.
Dr. Kane was very abrupt with my child. He wanted to explain his symptoms to her and she cut him off. She was very short with him and this crushed him. He's only 7, but he has a voice and wants to be heard. As a parent, sitting back and watching this, I was saddened. She was fine with me, but rude to my child.
Dr. Kane was very helpful with all my needs and even discussed issues for my future care, as I am 18, graduated and will need to find another PCP
I couldn't ask for my children to be in better hands. They are all friendly and always get my kids in on time and show concern. They dont just hand out medicines only if need be and take time to listen and time to explain everything. They always return calls and show respect.
Dr Kane is the best Dr Iv ever had for my children. I'd never take her anywhere else.
We received excellent care.
She just feels condescending when speaking to you. often latches onto one symptom to decide her diagnosis. Got this one totally wrong.
Both of my children love Dr. Kane and Emily the nurse. They both are always so helpful and kind with me and my children. It's so nice that my kids are so comfortable coming to the doctors.
Dr Kane and Emily and staff are the best I have ever had for my children and would not take them anywhere else.
Dr Kane is very thorough and attentive to our son through the entire appointment. she made him feel comfortable and was very informative.
We request Dr. Kane for all 3 of our children and value her expertise greatly. We have recommended her to many friends with children.
Dr. took time to explain what she was doing to take care of my child's needs.
love Dr. Kane
i am very happy with kelly kane. she was also the care provider for my other children and i feel she is best for them. she is very caring and concerning. ....and takes her time with anything i need.
this office makes my baby's appointment easy and not stressful. they're always on time which is just such a relief when you have a 4 month old. everyone is so nice. I have nothing but good things to say about everyone there
Provider is excellent.
we had longer wait to see the doctor, however wasn't an issue. dr Kane apologized and was very kind as always.
everything was great and taking very well care off
the entire staff is incredible. We are blessed that they are our children's care team!
nothing but good things with Dr kane
Dr. Kane was excellent with our boy. she even came back in to recheck him after a breath holding episode. Although, I wish that they could use two people to give shots when there are multiple shots needed.
Dr. Kane is a wonderful pediatrician. She is very knowledgable, informative and cares for her patients. I really like that Dr. Kane believes in treating a child through natural remedies when needed and does not prefer to give medications unnecessarily. I also really like her view on children's needs such as the importance of education. She does not put a child out of school unless they are fevered or exhibiting symptoms that would require their absence. She is very good with children and just as good advising parents of their childrens illness and treatment. She dedicates her time to each child individually and does everything possible to correctly assess and treat them. She is very respectful and nice. I would not change my child's pediatrician for anyone else. The staff is also very helpful, timely and courteous. Each one that I have met treat the children very well and seem to love their profession. My child has only seen two other pediatricians within this office for immediate sick call appts. Both of these pediatricians were also knowledgable, respectful and courteous. This facility runs a very good practice. It is always nice when your sick or even well child likes their pediatrician. My daughter thinks the world of Dr. Kane. She is never fearful or hesitant to been seen in this office.
Dr.Kane and the nurse who gave my son his flu shot were amazing. He hates shots and they were able to calm him down and have him understand why he needed it and that it wouldn't hurt. The nurse who gave the shot was so wonderful as soon as she was done and put the bandaid on he gave her a huge hug!
The assistant to Dr. Kane (Emily) is so wonderful. Great personality and very good with my son. Dr. Kane as well is a wonderful pediatrician
Dr Kane is an excellent Dr. I'm confident in her experience and care for all my children.
The doctor and nurse are always very nice and talk directly to my child, asking her questions about her.health.
Dr Kane is an excellent healthcare provider.
Dr Kane is the best. So knowledgeable and straightforward. Truly cares about my children. I appreciate the way she interacts with them. Emily the Medical Assistant is so friendly. Always smiling. She knows my kids and also interacts with them in such a positive manner. Kris at the front desk is also so friendly. Often has us checked in before we even get to the desk. Very good quality at this office.
I love Dr Kane she truly cares about my child
Dr Kane is always willing to help us with whatever we need. We will be sad to leave the practice as the patient is 18 years old and will be transferring to family physician. She always provides the best care to our family.
Always great care w/Dr. Kane and her medical staff!
The doctor gave my daughter gum at the conclusion of our visit, and she loved that! She is 9 , and was happy not to get stickers!
Dr Kane is always very informative and explains treatments illness etc in a way that my child and myself understands
I love our pediatrician....dr Kane is compassionate about what she does and it truly shows with the way she not only cares for her patients but the way she cares for their parents.
Dr. Kane is great, I will be switching my daughter to her care as well.
Our children have been seeing CCP (formerly BMA) since they were born. They have always received the best care possible. Staff and doctors very friendly and are always willing to go out of their way to help with whatever need we may have.
Dr Kane is amazing. always straight to the point and so caring. I can tell she truly loves her job and cares about my girls and their health.
dr Kane is wonderful
Dr. Kane sometimes asks tough questions but I like that she talks directly to my older kids and puts some of the responsibility for their health on them and not just on the parents.
Dr. Kane was positive and very attentive, just fantastic.
Dr. Kelly Kane and her nurse Emily (not sure of the last name) and Penny Heverly ( triage nurse) is the best doctor and nurses that is employed with CCP. They are always so friendly to both of my children and always take their time and talk to all of us. I love all of them and it is so nice that my kids want to go and see them as well.
Always treated very well. Penny does an amazing job with sick calls, Christine and Emily are so friendly and interacts with my kids beyond expectation. I prefer to my see Dr Kane. She is so thorough really takes the time with my kids. Last visit, Jessica helped tremendously getting me set up at CHP. She placed many follow up calls. I'm really pleased with this office. Thank you for the great care!
Dr Kane was very professional and very courteous toward my child.
We love Dr. Kane. She is always friendly and listens to us.
Dr. Kane is very kind and did well with my son. She listens and is very proactive in getting him the help he needs even though the office was having difficulty getting his medical records from the previous doctor's office.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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