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MD, Duke University School of Medicine Durham, NC
University of Pittsburgh School of Medicine Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 92
The staff is always efficient and friendly and Dr Keppel is always caring and friendly.
we absolutely love Dr. Kepple we've been see in him now for almost 8 yrs and he always gives our kids the time they need. he always gives us the best answers we need and he truly helps us with concerns we have.
Dr. Keppel is always friendly and takes his time to listen to our children. He always has child friendly explanations and goes over all of our questions. He always takes his time and we never feel rushed. Our children feel comfortable with him.
Dr Keppel is always a favorite for both my kids (and their parents)
Dr. Kepple is beyond what I would consider a good pediatrician. He is patient, kind and caring. He spends time with his patients and never makes you feel rushed or just a number. He apologized genuinely when he kept us waiting for him but then spent more than adequate amount of time with us answering our questions and hearing our concerns. He is a true gem and we are so blessed to have him as our children's pediatrician!
Dr. Keppel is excellent and I highly respect him.
Dr. Kepple is an EXCELLENT doctor!
No child or family could wish for a better Doctor.
This office and Dr. Keppel in particular, is the best for my child and I. I couldn't ask for a better experience every time we go there, and it is truly a testament to the whole staff. They are all great professional people!
We always have a wonderful experience. Staff and Doctors kind and knowledgeable.
Dr. Keppel always goes above and beyond what is expected. Our children are fortunate to have him as their pediatrician.
Dr. Keppel is great! I have no complaints and would highly recommend him.
He was awesome. I've heard great things about this doctor but I believe he is usually only available during the day so our Dr. for checkups is Dr. Bhat for the evening hours. I have never had a bad experience with the providers ever
Great experience and very good Doctor!
dr. keppel always spends ampl time going over any medical concern and problem we are having. He has amazing knowledge and my kids love him as our doctor!,
We absolutely love Dr. Keppel! He always spends time with our children and doesn't make us feel like he is rushing us out the door. The office staff is also equally as amazing! they are always so nice when we come in!
Dr Keppel is a fantastic doctor, he always takes time to listen and shows me and my kids respect. I would recommend him to anyone looking for a dr.
Dr. Kappel has been our doctor since my daughter was born. I am amazed because he remembers details from she was a little baby. He is a great doctor and we are happy he has been our doctor and until he retires we will continue to request him for her yearly checkups.
my experience with Dr. Keppel was a good one. I had my daughter to a urgent care prior to seeing him and she hadn't gotten better. I was concerned about her illness and he put my mind at ease that she was gonna he okay within a few more days and if she hadn't eaten by the following day or felt somewhat better he would arrange for blood work, and thankfully that next day my daughter showed progress and the doctor's office followed up with a phone call to check on her.
Dr. Keppel is always awesome! he always listens to my questions and concerns and addresses each of them. he is also very thorough during examinations.
Dr. Kepple is always friendly and ultra-professional. I cannot ask for more.
amazing doctor, remembers each and every child
Very caring MD who does not rush the appointment and makes you feel comfortable to ask questions. ALWAYS asks if I have any questions or concerns.
Dr. Keppel took his time and listened to our concerns and asked many questions. He truly cared about our concerns. His exam was very thorough and he explained everything so that we, not being in the medical profession, could understand.
Dr. Kepple was excellent! He reviewed my health records while assessing me. He also gave me a thorough exam.
dr Kepple is the best. I couldn't be happier with him
Dr. Keppel is an excellent doctor that my family is extremely thankful for!
Ken Keppel is an outstanding doctor! He takes as much time as needed with each patient. He is patient, kind, and helps us to easily understand the information he provides to us.
Dr Kepler was excellent. Very thorough, kind, gentle, showed genuine concern, and requested the nurses follow up to check his condition a few hours later. I would absolutely recommend him to any concerned parent.
It was a very long time to wait to get seen, but once Dr. Kepple came in he spent a lot of time with us looking over both girls. He gave me lots of releaf on issues with me daughter that I was worried about.
with all the time constraints and expectations providers are held, Dr. Keppels bedside manner is excellent. he follows up consistently after our visits and takes his time during the appointment. I'm impressed and actually don't know how he keeps up this pace of work with all his patients.
Always a great experience with Dr. Kepple
I would, and do, recommend Dr. Keppel and the Sarver and Armstrong offices to all of my friends and their kids. I've not had a poor experience in the office.
we love thevsarver care team and frequently recommend them to family and friends
The doctor was great as he always is and the staff at the office is great as well!
Dr. Kepple is an awesome doctor. my son was in an auto accident. when we left office we had more understanding of his injuries then what was explained at the hospital
Dr.Keppel is absolutely amazing, we think the world of him. Any time another Dr. suggests something I won't do it with out checking with him first that is how much we value him and his opinion. We are truly blessed to have him as a Dr.
We are very satisfied with CCP staff. Dr Keppel did a great job in balancing time with parent/child and child. I would highly recommend CCP to others. Thank you for taking care of my sons!
Even though Dr Kepple was a little late coming in the room he did not rush she listened to our concerns. He is always excellent with our daughter and he used terms that we could understand. He really brought down our fears about why our child was running such a a high fever. I recommend him to everyone he's the best.
Dr. and staff take time to listen to my concerns about my son and make me feel at ease with the care. The Dr. was aware that I had called to ask for advice the day before and knew what was going on. The Drs. and office staff work very well together.
Very good visit with provider. He was attentive to our issues and very helpful with my younger son whom wanted all of his attention even though the appointment was not for him.
Dr Kepple was very patient and kind. He took the time to talk not just about physical health but about school and mental health. He also complimented and encouraged her concerning her nutrition. iIt meant a lot to both of us.
Dr Keppel has been my daughters physician since birth. he is an awesome doctor.
Our child feels very comfortable with Dr. Keppel. Any questions or concerns we might have are answered or resolved during our visits.
I cannot say enough about Dr. Keppel. He goes above and beyond and I truly feel lucky to have him as my daughter's pediatrician. He is thorough and respectful, as well as kind and sweet. He is amazing with children and parents alike. I completely trust him in his care for my daughter and I feel as though he treats her as if she was his own - giving her the best medical care possible.
We love Dr. Keppel and all of the staff here in Sarver!
Dr. Keppel is an amazing physician who speaks to the kids on their level and always includes my son in discussions about his health. He's always been there for us from when our baby was a very sick premie to now when he's completely healthy. I don't know what we'd do without him and his team!
Dr. Kepple is a fantastic doctor he listens to everything you have to say inreguards to your childs health or medications. He goes above and beyond to explain your childs illness.
dr. kepple is excellent. He is my wife and my favorite pediatrician!! My kids love him and he does an excellent job with my kids physical and eases their privacy and concerns.
I live 5 minutes from the Sarver CCP but will travel to Kittanning to see Dr Keppel. He has always been my source for parenting questions and I appreciate his input.
We were so pleased with Dr. Keppel and the staff at CCP Sarver. Dr. Keppel was thorough in explaining his exam findings and recommendations for care moving forward. We received a prompt call back with her lab results and treatment recommendations. Dr. Keppel even called CHP ED to discuss our childs care with the ED physicians for a seamless transition of care.
Best doctor ever! Both of my kids see him and he is great!
the nurse was super nice and friendly! they had his name written on the paper on the table was made me smile. It was ourfirst time seeing dr Kepple and he was amazing. so caring and patient and spent all the time he needed to take great care of our son. all around a great experience
Dr Kepple was amazing. I wish he didn't have such a wait list to see but I totally understand why he does. he was absolutely the best with our son and our first time experience with your office.
Dr Keppel has always taken the time to really understand my daughter. I would never go anywhere else
We absolutely LOVE Dr. Keppel. We continually refer family and friends to CCP. Many thanks for providing kind and expert care to our family.
I am always pleased with Dr. Kepple, I honestly couldn't expect any more from a doctor.
Dr. Keppel and the staff are exceptional providers! we appreciate their support and professionalism!
I would recommend Dr. Keppel to ANYONE! He has the perfect balance between listening to my concerns and giving accurate information to help take care of my children.
Dr. Kenneth Keppel is an excellent physician and a wonderful human being. He always treats us with dignity and respect. I literally trust him with my child's life, and I am so grateful that he is my son's pediatrician.
Everyone was very kind and courteous. I enjoy going to this office and prefer it to other CCP offices that I can potentially go to because the staff is so kind genuine and kind here.
Dr Keppel always spends ample time with us and never makes us feel rushed.
I can't say enough about the staff at CCP Sarver, very friendly, willingness to help and they listen to you with concerns. We've had a rough start to Kindergarten and they have been very helpful and patient. At times appointments have been tough to get for a sick visit resulting in going to CCP Kittanning which is not really out of the way but prefer to stay at the Sarver office. they return phone calls and are always friendly! we are overall pleased with the care we receive there. Dr Keppel is by far the best pediatrician we have seen. He is always friendly, pleasant and never seems to be in a hurry making you feel like you are the only patient in the office. Our son is not afraid and looks forward to seeing Dr Keppel. He takes his time and listens and interacts great with our child. I would recommend him and the practice to anyone looking for a pediatrician.
Dr. Kepple is always fantastic with my girls!
Dr.Keppel may not have seen us within 15 minutes of our arrival, but he always spends as much time as I need for him to discuss my child and my concerns and to completely check him.
Dr. Keppel is a phenomenal physician. So caring and thorough. Kathy, one of his nurses have been giving the vaccines to my children for years. They ask for her by name and she is always willing to make sure she is the one doing the vaccineseven if she isn't the nurse taking care of them. What an awesome office!
This was our first visit with Dr.Keppel and he did an amazing job with my little one!
Dr Kepple is an excellent provider. He cares about his patients. He always listens to issues going on with your child and tries to come up with a plan to correct them Dr Kepple is very intelligent and has a vast knowledge of his field .
extreme weight time, 45 minutes in exam room before MD arrived
feel very confident in Dr. Keppel
Doctor and nursing assistant were great
always great service and very friendly
Dr. Keppel is excellent. My daughter doesn't mind going for check ups because she is excited to see him.
CCP Sarver has an excellent, caring staff that goes above and beyond to meet the needs of my child.
this place is amazing I love it!!
I have 2 children, age 19 and 15. I have taken my children to Children's Community Care for 19 years and have always been completely happy with the respect and care that has been provided to my children by the physicians, nurses and staff.
Dr.Kepple is fantastic and very thorough. he always does a full exam on my kids no matter what the visit it for. He is very nice and respectful to my family and always willing to answer questions.
Dr Keppel is an excellent physician . My daughter had Dr Keppel as a physician when she was born in the hospital. My son had treated at another pediatrician's office . After my experience with Dr Keppel and Community Pediatrics in Sarver with my daughter I transferred my son to this office as well.
i have always had good.care at the sarver office dr keppel and the girls are outstanding
dr. Keppel is the best provider we have ever encountered. my children love seeing him and we always get top notch care. The entire office makes going to the doctor a wonderful experience for everyone involved.
we love Dr Keppel! He is great with the kids and has outstanding bedside manner.
I love ccp i have never had an issue.
Dr. KEPPEL is the best doctor.
I wanted to take a moment to comment that although we do not see Dr. Kepple within 15 minutes of our scheduled appointment this is completely okay with me. He is a great provider and I do not mind waiting at all to see him. I know that when he seeing my son he takes the necessary time to do a great visit. I care much more about the quality of the visit than if the provider is running completely "on time" Dr. Kepple is wonderful and I intentionally schedule visits with him and budget extra time because I know we won't be "in and out" honestly because this is our first child I much prefer the quality of the visit he gives than being "in and out of the office"
This is the first well visit with Dr Keppel as a provide due to previously provider no longer working at CCP. I was very satisfied with Dr Keppel and will schedule future appts with him. He was professional and did a great job in explaining and educating them during their well visit.
Dr. Keppel is one of the best Doctors I have dealt with. He is very intelligent and passionate.
Dr Kepple is a wonderful pediatrician.
overall great care
Love Ccp, Dr Keppel and his staff are awesome and highly recommend them to all
Dr. Keppel has been such a kind and knowledgable Doctor. although my daughter is a teenager she feels so comfortable with him, as do I. he answered all our questions and gave us wonderful advice about nutrition! The nurse who attended to us was also very personable and professional.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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