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University of Pittsburgh School of Medicine Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 95
I live 5 minutes from the Sarver CCP but will travel to Kittanning to see Dr Keppel. He has always been my source for parenting questions and I appreciate his input.
We were so pleased with Dr. Keppel and the staff at CCP Sarver. Dr. Keppel was thorough in explaining his exam findings and recommendations for care moving forward. We received a prompt call back with her lab results and treatment recommendations. Dr. Keppel even called CHP ED to discuss our childs care with the ED physicians for a seamless transition of care.
Best doctor ever! Both of my kids see him and he is great!
the nurse was super nice and friendly! they had his name written on the paper on the table was made me smile. It was ourfirst time seeing dr Kepple and he was amazing. so caring and patient and spent all the time he needed to take great care of our son. all around a great experience
Dr Kepple was amazing. I wish he didn't have such a wait list to see but I totally understand why he does. he was absolutely the best with our son and our first time experience with your office.
Dr Keppel has always taken the time to really understand my daughter. I would never go anywhere else
We absolutely LOVE Dr. Keppel. We continually refer family and friends to CCP. Many thanks for providing kind and expert care to our family.
Dr. Keppel and the staff are exceptional providers! we appreciate their support and professionalism!
I am always pleased with Dr. Kepple, I honestly couldn't expect any more from a doctor.
I would recommend Dr. Keppel to ANYONE! He has the perfect balance between listening to my concerns and giving accurate information to help take care of my children.
Dr. Kenneth Keppel is an excellent physician and a wonderful human being. He always treats us with dignity and respect. I literally trust him with my child's life, and I am so grateful that he is my son's pediatrician.
Everyone was very kind and courteous. I enjoy going to this office and prefer it to other CCP offices that I can potentially go to because the staff is so kind genuine and kind here.
Dr Keppel always spends ample time with us and never makes us feel rushed.
I can't say enough about the staff at CCP Sarver, very friendly, willingness to help and they listen to you with concerns. We've had a rough start to Kindergarten and they have been very helpful and patient. At times appointments have been tough to get for a sick visit resulting in going to CCP Kittanning which is not really out of the way but prefer to stay at the Sarver office. they return phone calls and are always friendly! we are overall pleased with the care we receive there. Dr Keppel is by far the best pediatrician we have seen. He is always friendly, pleasant and never seems to be in a hurry making you feel like you are the only patient in the office. Our son is not afraid and looks forward to seeing Dr Keppel. He takes his time and listens and interacts great with our child. I would recommend him and the practice to anyone looking for a pediatrician.
Dr. Kepple is always fantastic with my girls!
Dr.Keppel may not have seen us within 15 minutes of our arrival, but he always spends as much time as I need for him to discuss my child and my concerns and to completely check him.
Dr. Keppel is a phenomenal physician. So caring and thorough. Kathy, one of his nurses have been giving the vaccines to my children for years. They ask for her by name and she is always willing to make sure she is the one doing the vaccineseven if she isn't the nurse taking care of them. What an awesome office!
This was our first visit with Dr.Keppel and he did an amazing job with my little one!
Dr Kepple is an excellent provider. He cares about his patients. He always listens to issues going on with your child and tries to come up with a plan to correct them Dr Kepple is very intelligent and has a vast knowledge of his field .
extreme weight time, 45 minutes in exam room before MD arrived
feel very confident in Dr. Keppel
Doctor and nursing assistant were great
Dr. Keppel is excellent. My daughter doesn't mind going for check ups because she is excited to see him.
always great service and very friendly
CCP Sarver has an excellent, caring staff that goes above and beyond to meet the needs of my child.
this place is amazing I love it!!
I have 2 children, age 19 and 15. I have taken my children to Children's Community Care for 19 years and have always been completely happy with the respect and care that has been provided to my children by the physicians, nurses and staff.
Dr.Kepple is fantastic and very thorough. he always does a full exam on my kids no matter what the visit it for. He is very nice and respectful to my family and always willing to answer questions.
Dr Keppel is an excellent physician . My daughter had Dr Keppel as a physician when she was born in the hospital. My son had treated at another pediatrician's office . After my experience with Dr Keppel and Community Pediatrics in Sarver with my daughter I transferred my son to this office as well.
i have always had good.care at the sarver office dr keppel and the girls are outstanding
dr. Keppel is the best provider we have ever encountered. my children love seeing him and we always get top notch care. The entire office makes going to the doctor a wonderful experience for everyone involved.
we love Dr Keppel! He is great with the kids and has outstanding bedside manner.
I love ccp i have never had an issue.
Dr. KEPPEL is the best doctor.
I wanted to take a moment to comment that although we do not see Dr. Kepple within 15 minutes of our scheduled appointment this is completely okay with me. He is a great provider and I do not mind waiting at all to see him. I know that when he seeing my son he takes the necessary time to do a great visit. I care much more about the quality of the visit than if the provider is running completely "on time" Dr. Kepple is wonderful and I intentionally schedule visits with him and budget extra time because I know we won't be "in and out" honestly because this is our first child I much prefer the quality of the visit he gives than being "in and out of the office"
This is the first well visit with Dr Keppel as a provide due to previously provider no longer working at CCP. I was very satisfied with Dr Keppel and will schedule future appts with him. He was professional and did a great job in explaining and educating them during their well visit.
Dr. Keppel is one of the best Doctors I have dealt with. He is very intelligent and passionate.
Dr Kepple is a wonderful pediatrician.
overall great care
Love Ccp, Dr Keppel and his staff are awesome and highly recommend them to all
Dr. Keppel has been such a kind and knowledgable Doctor. although my daughter is a teenager she feels so comfortable with him, as do I. he answered all our questions and gave us wonderful advice about nutrition! The nurse who attended to us was also very personable and professional.
Dr. Keppel is the most thorough, caring and compassionate doctor out there. I wish there was an equivalent PCP I could find for myself as an adult.
Dr Keppel is an amazing doctor and I would recommend this practice to everyone
This office is always on time and always displays excellent caring and listening skills. From the front desk to the physician, everyone has excellent customer service skills as well as extensive medical knowledge and skills.
Dr . Kepple and staff at Sarver office are excellent!!
Dr. Kepple is awesome! Very professional, knowledgeable and, of course, kid friendly. Staff are always courteous, polite, and professional. It is obvious that the majority of the staff actually enjoy their jobs and working with the public. Which as most of us know, is a tough task to take on with a smiling face. Great service, I cannot thank you enough.
I could not be more pleased with Dr. Keppel, the nurses and staff as well as the facility at CCP Sarver.
BEST office to be seen at compared to Kittanning. Dr. Kepple is your BEST pediatrician at this group, hands down, no contest.
This was our first time at the office after he was born. I was very impressed with all of the staff and I look forward to continuing his care with this office.
The physicians, nursing staff and front staff provide excellent service to myself as a parent and to my children. I can always rely on the staff to provide accurate responses to my questions and if my kids need to be seen right away the staff always get them seen as soon as possible. The moral in the office is excellent and I enjoy taking my children to the Sarver office. I have only good things to say about the Sarver facility.
we love dr kepple!!
The entire staff at CCP Sarver, especially Dr. Keppel, provide exceptional care to my son at every visit. We feel that we could not be in better hands.
WE Love Dr. Kepple!!! He is caring, funny and a good listener.
I love CCP and Dr. Kepple honestly if he ever left this practice I would most deffently follow him to were he went
We love Dr. Keppel! He is AWESOME!!! Caring, full of grace and compassion :)
My son was so sick and everyone was more than empathetic and helpful to us.
Our daughter brought in her stuffed animal. She wanted Dr Keppel to examine it, complaining it had a sore foot. Dr Keppel took the extra time to examine this stuffed animal and even provided a bandaid for its "stubbed toe". Our daughter loved the extra attention!
This staff is amazing. The Sarver office should get an extra kudos!
I am always pleased with the level of care from all the staff at the office. Dr. Keppel is very knowledgable, patient and kind. My son has been treated lovingly and respectfully. I appreciate it.
We always have a positive experience with Dr. Keppel and the staff at the Sarver office. Our son looks forward to his well visits.
Dr Kepple is excellent. I know he usually runs behind however this is 100% okay with me because he is such an excellent provider that I don't mind waiting. He is very good with my son.
This office has very friendly employees they r always prompt and friendly
As always...Dr. Keppel was awesome! best pediatrician ever! We love the entire staff at the CCP Sarver office.
Dr. Keppel is the best doctor. My son loved him. Always a pleasure to visit Dr. Keppel!
Dr.keppel is the best doctor ever and our favorite nurse is Shawnee. They help us all the time and they treat my daughter like their own child ....they are the greatest ...
Dr. Keppel is the best, he is always kind and seems to have my child's best interest at heart.
We always have a great experience with Dr. Keppel & staff, whether it's in the office or on the phone.
the doctor was so kind and helpful. He spoke in a way i could understand and fully comprehend the infromation given to me about my child. The nurse was so thoughtful and listed to me also.
CCP Sarver is always very good with both of my children.
Keppel has been great with all of my children answers all my questions and concerns very trusting
Very friendly, glad to be going there
My son can be very shy at first. I appreciate Dr. Keppel's approach....he knows how to get through his wall & how to get him engaged & communicative. He also respects mine and my husband's opinions, and listens to our concerns.
I love this office. From the receptionist and nurses to the doctors (especially). Everyone is very friendly, helpful, professional and caring. I recommend this office all the time to friends and clients.
we have never had a bad experience with Dr. Keppel in the last 25 years that I have been taking my boys to see him.
The office staff was friendly and helpful! From helping with insurance issues, to two nurses helping with both of my children who were seen that day for a physical, to Dr. Kepple making it the most fun appointment my older children have had! it was enjoyable and did not take too much time.
In our opinion, Dr. Keppel is one the best Doctors around & we fully trust him with the care of our children.
Dr. Keppel is AMAZING!!!!
dr. Keppel has always been a wonderful doctor with an awesome bedside manner!
We love Dr. Kepple and would recommend him and the staff at Armstrong CCP to anyone we know that has children. I always feel comfortable to ask him anything and he ALWAYS takes the time to listen and explain things to me.
everything was excellent
The doctor was incredibly thorough. He spent a very long time with us going over all of our concerns. Very friendly and very caring. Would recommend this doctor and CCP to everyone.
I just wish that the doctor would have gave my daughter some kind of medicine for her being sick with a fever! it just seems like she's getting worse :(
I can't say enough nice things about Dr. Keppel. He is absolutely fantastic. He is compassionate, kind, calm and knowledgeable. He never makes us feel rushed... he always takes time to talk to my children and me.
I have been taking my 4 children to Dr. Keppel my oldest will be 20 so I have known him for 20 years he is the best baby/kids doctor around in my eyes. There is no one else I would tell people about to have their children treated by..
Dr. Keppel is the BEST!
We love Dr. Keppel. He has always been a very kind and thorough during his exams. I always understand what he says and where he stands on my son's health and care.
this provider was so excellent. he has to have been one of the best doctors we have ever seen. I have been telling a lot of people about our experience with him and how great it was. I usually don't take the time to review my services but I want to let u know how happy I am with him.
Dr. Keppel is an amazing pediatrician! We would recommend him to anyone!!
Dr. Kepple was WONDERFUL with my son. Braydon and I both felt comfortable with this doctor.
Dr. Keppel is fantastic. I wouldn't have anyone else as my son's pcp.
I already have recommended friend's and family to the Sarver CCP and Dr. Kepple specifically. He truly loves his profession and it shows in the care and treatment my daughter receives from him.
we have been a part of this group for 24 yrs now & will continue until our all of our children reach adulthood. Which not being a part of this group will be a very sad day for us.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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