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Spends Enough Time with You
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MD, Duke University School of Medicine Durham, NC
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 101
we love Dr. Keppel and would recommend him to everyone.
we were so lucky to see Dr. Kepple. He is a great doctor as he is easy to talk to!
My son and I have always had a wonderful experience when seeing the staff or doctors. Dr Kepple has been the absolute best doctor ever. My son absolutely loves to see Dr Kepple and he always takes time to explain everything to me and time to listen to my son even if it's to tell him a story. I have never met such a wonderful caring doctor as Dr Kepple.
Both of my kids really like Dr. Keppel! He is very thorough, makes them feel at ease and answers all questions. I only have to concerns from our most recent visit. 1) My daughter is 12 and has not started her menstraul cycle yet. He said (in front of her), that if it doesn't start in 6 months we might need to figure out why. She left there worried. That bothered me. 2) We waited almost an hour before we saw Dr. Keppel. well past 15 minutes. This happens every time we go in for an appointment. I think they over book and need to have a better system.
Dr Keppel takes time to talk to the boys & doesn't appear to be in a major hurry, even if he is. my kids feel comfortable with him.
Dr Keppel is a wonderful doctor!
dr Keppel is an excellent dr always very concerned and gentile.
Dr. Keppel is a wonderful doctor. His ability to connect with the child as well as complete a thorough exam is a confident builder for the parent as well. The visit was excellent as always.
Dr. Keppel is the best. He takes his time and you never feel rushed.
We love Dr. Kepple and feel he delivers excellent care.
We love Dr Keppel. He's very knowledgeable and listens to any issues your child is having. He can always figure out any problem going on with our kids.
He is the nicest, most awesome doctor and person!
we love CCP Sarver and all of its employees! they are always very accommodating and helpful with any questions or concerns
Dr Kepple has been my children's doctor for some while now and he is the BEST! I don't mind the other doctors at the practice but when it comes to annual checkups, I always request Dr Kepple. The staff is always kind and courteous too. Wish I could have Dr Kepple everytime we went there but I do understand he has a family and is great at what he does so others are requesting him too
I feel very confident about the care Dr Keppel has provided over the years for my sons. I am pleased he is still providing exceedingly good care for my sons as they continue to mature. he has an excellent rapport with my boys. I can't say enough good things about him.
I have nothing but good things to say about Dr. Keppel. He takes his time with his patients and is friendly and caring. You are fortunate to have him on your team!
Dr. Keppel is the best. he was my doctor when I was a kid and I'm honored to have him care for my child now.
We really appreciate Dr. Keppel always taking the time to talk with us and hear any concerns that we may have.
Dr. Keppel is the best. So knowledgeable and kind.
Doctor Kenneth Keppel is the most genuine, caring and thorough doctor. I trust him, he listens and is amazing with children and teens.
Dr.Kepple is great with my sons. I requested him when I made the appointment and was able to be seen the next day. I highly recommend him and will definitely continue to request him.
Dr. Keppel is amazing! We are so blessed to have him as my son's main provider.
We love Dr. Keppel! Even though he only works 2 days a week, he's worth the wait! :)
I feel Dr. Kepple is the best doctor.
I was 15 min late for the appointment and they still saw us in a reasonable amount of time and were very understanding of the delay which we greatly appreciated.
Dr. Kepple is the best! my kids LOVE him!
this office is the Best!!!
The staff is always efficient and friendly and Dr Keppel is always caring and friendly.
we absolutely love Dr. Kepple we've been see in him now for almost 8 yrs and he always gives our kids the time they need. he always gives us the best answers we need and he truly helps us with concerns we have.
Dr Keppel is always a favorite for both my kids (and their parents)
Dr. Keppel is always friendly and takes his time to listen to our children. He always has child friendly explanations and goes over all of our questions. He always takes his time and we never feel rushed. Our children feel comfortable with him.
Dr. Kepple is beyond what I would consider a good pediatrician. He is patient, kind and caring. He spends time with his patients and never makes you feel rushed or just a number. He apologized genuinely when he kept us waiting for him but then spent more than adequate amount of time with us answering our questions and hearing our concerns. He is a true gem and we are so blessed to have him as our children's pediatrician!
Dr. Keppel is excellent and I highly respect him.
Dr. Kepple is an EXCELLENT doctor!
No child or family could wish for a better Doctor.
This office and Dr. Keppel in particular, is the best for my child and I. I couldn't ask for a better experience every time we go there, and it is truly a testament to the whole staff. They are all great professional people!
We always have a wonderful experience. Staff and Doctors kind and knowledgeable.
Dr. Keppel always goes above and beyond what is expected. Our children are fortunate to have him as their pediatrician.
Dr. Keppel is great! I have no complaints and would highly recommend him.
He was awesome. I've heard great things about this doctor but I believe he is usually only available during the day so our Dr. for checkups is Dr. Bhat for the evening hours. I have never had a bad experience with the providers ever
Great experience and very good Doctor!
dr. keppel always spends ampl time going over any medical concern and problem we are having. He has amazing knowledge and my kids love him as our doctor!,
We absolutely love Dr. Keppel! He always spends time with our children and doesn't make us feel like he is rushing us out the door. The office staff is also equally as amazing! they are always so nice when we come in!
Dr Keppel is a fantastic doctor, he always takes time to listen and shows me and my kids respect. I would recommend him to anyone looking for a dr.
Dr. Kappel has been our doctor since my daughter was born. I am amazed because he remembers details from she was a little baby. He is a great doctor and we are happy he has been our doctor and until he retires we will continue to request him for her yearly checkups.
my experience with Dr. Keppel was a good one. I had my daughter to a urgent care prior to seeing him and she hadn't gotten better. I was concerned about her illness and he put my mind at ease that she was gonna he okay within a few more days and if she hadn't eaten by the following day or felt somewhat better he would arrange for blood work, and thankfully that next day my daughter showed progress and the doctor's office followed up with a phone call to check on her.
Dr. Keppel is always awesome! he always listens to my questions and concerns and addresses each of them. he is also very thorough during examinations.
Dr. Kepple is always friendly and ultra-professional. I cannot ask for more.
Very caring MD who does not rush the appointment and makes you feel comfortable to ask questions. ALWAYS asks if I have any questions or concerns.
amazing doctor, remembers each and every child
Dr. Keppel took his time and listened to our concerns and asked many questions. He truly cared about our concerns. His exam was very thorough and he explained everything so that we, not being in the medical profession, could understand.
dr Kepple is the best. I couldn't be happier with him
Dr. Kepple was excellent! He reviewed my health records while assessing me. He also gave me a thorough exam.
Dr. Keppel is an excellent doctor that my family is extremely thankful for!
Ken Keppel is an outstanding doctor! He takes as much time as needed with each patient. He is patient, kind, and helps us to easily understand the information he provides to us.
Dr Kepler was excellent. Very thorough, kind, gentle, showed genuine concern, and requested the nurses follow up to check his condition a few hours later. I would absolutely recommend him to any concerned parent.
It was a very long time to wait to get seen, but once Dr. Kepple came in he spent a lot of time with us looking over both girls. He gave me lots of releaf on issues with me daughter that I was worried about.
with all the time constraints and expectations providers are held, Dr. Keppels bedside manner is excellent. he follows up consistently after our visits and takes his time during the appointment. I'm impressed and actually don't know how he keeps up this pace of work with all his patients.
Always a great experience with Dr. Kepple
I would, and do, recommend Dr. Keppel and the Sarver and Armstrong offices to all of my friends and their kids. I've not had a poor experience in the office.
we love thevsarver care team and frequently recommend them to family and friends
The doctor was great as he always is and the staff at the office is great as well!
Dr. Kepple is an awesome doctor. my son was in an auto accident. when we left office we had more understanding of his injuries then what was explained at the hospital
Dr.Keppel is absolutely amazing, we think the world of him. Any time another Dr. suggests something I won't do it with out checking with him first that is how much we value him and his opinion. We are truly blessed to have him as a Dr.
We are very satisfied with CCP staff. Dr Keppel did a great job in balancing time with parent/child and child. I would highly recommend CCP to others. Thank you for taking care of my sons!
Even though Dr Kepple was a little late coming in the room he did not rush she listened to our concerns. He is always excellent with our daughter and he used terms that we could understand. He really brought down our fears about why our child was running such a a high fever. I recommend him to everyone he's the best.
Dr. and staff take time to listen to my concerns about my son and make me feel at ease with the care. The Dr. was aware that I had called to ask for advice the day before and knew what was going on. The Drs. and office staff work very well together.
Very good visit with provider. He was attentive to our issues and very helpful with my younger son whom wanted all of his attention even though the appointment was not for him.
Dr Kepple was very patient and kind. He took the time to talk not just about physical health but about school and mental health. He also complimented and encouraged her concerning her nutrition. iIt meant a lot to both of us.
Dr Keppel has been my daughters physician since birth. he is an awesome doctor.
Our child feels very comfortable with Dr. Keppel. Any questions or concerns we might have are answered or resolved during our visits.
I cannot say enough about Dr. Keppel. He goes above and beyond and I truly feel lucky to have him as my daughter's pediatrician. He is thorough and respectful, as well as kind and sweet. He is amazing with children and parents alike. I completely trust him in his care for my daughter and I feel as though he treats her as if she was his own - giving her the best medical care possible.
We love Dr. Keppel and all of the staff here in Sarver!
Dr. Keppel is an amazing physician who speaks to the kids on their level and always includes my son in discussions about his health. He's always been there for us from when our baby was a very sick premie to now when he's completely healthy. I don't know what we'd do without him and his team!
Dr. Kepple is a fantastic doctor he listens to everything you have to say inreguards to your childs health or medications. He goes above and beyond to explain your childs illness.
dr. kepple is excellent. He is my wife and my favorite pediatrician!! My kids love him and he does an excellent job with my kids physical and eases their privacy and concerns.
I live 5 minutes from the Sarver CCP but will travel to Kittanning to see Dr Keppel. He has always been my source for parenting questions and I appreciate his input.
We were so pleased with Dr. Keppel and the staff at CCP Sarver. Dr. Keppel was thorough in explaining his exam findings and recommendations for care moving forward. We received a prompt call back with her lab results and treatment recommendations. Dr. Keppel even called CHP ED to discuss our childs care with the ED physicians for a seamless transition of care.
Best doctor ever! Both of my kids see him and he is great!
the nurse was super nice and friendly! they had his name written on the paper on the table was made me smile. It was ourfirst time seeing dr Kepple and he was amazing. so caring and patient and spent all the time he needed to take great care of our son. all around a great experience
Dr Kepple was amazing. I wish he didn't have such a wait list to see but I totally understand why he does. he was absolutely the best with our son and our first time experience with your office.
Dr Keppel has always taken the time to really understand my daughter. I would never go anywhere else
We absolutely LOVE Dr. Keppel. We continually refer family and friends to CCP. Many thanks for providing kind and expert care to our family.
I am always pleased with Dr. Kepple, I honestly couldn't expect any more from a doctor.
Dr. Keppel and the staff are exceptional providers! we appreciate their support and professionalism!
I would recommend Dr. Keppel to ANYONE! He has the perfect balance between listening to my concerns and giving accurate information to help take care of my children.
Dr. Kenneth Keppel is an excellent physician and a wonderful human being. He always treats us with dignity and respect. I literally trust him with my child's life, and I am so grateful that he is my son's pediatrician.
Everyone was very kind and courteous. I enjoy going to this office and prefer it to other CCP offices that I can potentially go to because the staff is so kind genuine and kind here.
Dr Keppel always spends ample time with us and never makes us feel rushed.
I can't say enough about the staff at CCP Sarver, very friendly, willingness to help and they listen to you with concerns. We've had a rough start to Kindergarten and they have been very helpful and patient. At times appointments have been tough to get for a sick visit resulting in going to CCP Kittanning which is not really out of the way but prefer to stay at the Sarver office. they return phone calls and are always friendly! we are overall pleased with the care we receive there. Dr Keppel is by far the best pediatrician we have seen. He is always friendly, pleasant and never seems to be in a hurry making you feel like you are the only patient in the office. Our son is not afraid and looks forward to seeing Dr Keppel. He takes his time and listens and interacts great with our child. I would recommend him and the practice to anyone looking for a pediatrician.
Dr. Kepple is always fantastic with my girls!
Dr.Keppel may not have seen us within 15 minutes of our arrival, but he always spends as much time as I need for him to discuss my child and my concerns and to completely check him.
Dr. Keppel is a phenomenal physician. So caring and thorough. Kathy, one of his nurses have been giving the vaccines to my children for years. They ask for her by name and she is always willing to make sure she is the one doing the vaccineseven if she isn't the nurse taking care of them. What an awesome office!
This was our first visit with Dr.Keppel and he did an amazing job with my little one!
Dr Kepple is an excellent provider. He cares about his patients. He always listens to issues going on with your child and tries to come up with a plan to correct them Dr Kepple is very intelligent and has a vast knowledge of his field .
extreme weight time, 45 minutes in exam room before MD arrived
feel very confident in Dr. Keppel
Doctor and nursing assistant were great
Dr. Keppel is excellent. My daughter doesn't mind going for check ups because she is excited to see him.
always great service and very friendly
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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