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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Duke University School of Medicine Durham, NC
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 105
I have never had a negative experience at CCP Sarver. I have always been more than satisfied with my children's visits from start to finish
Very thorough, kind, and personable. A wonderful provider. I recommend him to anyone I know and trust his advice fully.
Excellent experience. Took time to examine ear and irrigate it so he could see more clearly. I also appreciated the fact that a culture was done to pinpoint the kind of bacteria in the ear. Very friendly, and my two year old "enjoyed" the experience.
Dr. Keppel is so knowledgeable and such a good doctor!
I am always pleased with Dr. Kepple and prefer my children to be treated by him due to his good nature with the children and his wonderful expertise.
excellent! we wouldn't go to anyone else. very thorough and takes his time on making sure my child was healthy and that there were no issues.
Our son's medical care through Dr. Keppel's office has alaways been excellent. We trust Dr. Keppel's professional advice and expertise.
The Dr. was respectful of my child and me and was very easy to speak with. He remembered his medical history from over the years and was excellent at speaking with him.
we always have a great visit with Dr. Keppel. I can't say enough good things about him!
I am thankful for this practice. They respect me and my children. They see us an individuals and are extremely thoughtful and caring. They are also highly educated and trained well. I'm so grateful my children and my grandchildren come here.
dr kepple is the best. he's so kind and compassionate. I would recommend him to anyone.
Dr. Keppel is the best doctor I've ever encountered. He is so patient, caring, helpful and overall dedicated to children. We are so thankful to have him as a provider. He listens to concerns and is very thorough. Best doctor I could ever have for my family.
Dr. Keppel is wonderful. He takes time with the patients and interacts so well with both of my sons. I always recommend him!
The Doctors are all very friendly and helpful. They make the kids feel at ease and answer all of our questions.
My family absolutely loves children's community pediatrics and especially Dr. kepple.
Dr Kepple is super nice and great with kids. My 5 year gets nervous when she has a male Dr but he made her feel at ease.
Dr. Kepple is amazing!!
I appreciate that Dr. Keppel is very thorough, listens well, and addresses my concerns.
Dr Keppel is a wonderful, caring doctor!!
All the staff in the Sarver office were amazingly welcoming. dr Keppel explained everything we needed to know about our newborns health and took his time to do so and to thoroughly examine him and answer all of our questions. would highly recommend office and provider indefinitely.
Kathy the receptionist could not have been more welcoming and helpful while we were there. she is always so sweet. Dr. Keppel FINALLY diagnosed my child after a month of him being sick. He was so considerate, helpful and kind. My son was so sick and he managed to put a smile on his face. He also explained things to me in a way I could understand. I would recommend him to anyone looking for a new pediatrician. He truly is incredible.
I was overwhelmed with gratitude for the way Dr. Kepple communicated with my son. The immense kindness and care he showed to both of us is above and beyond and we were both motivated to keep working to meet my sons stated goals.
The doctor was excellent. He showed patiences and was great at redirecting attention to ease my son's fears.
Dr Keppel has the utmost respect and care for his patients and their families. He is thorough at exams and answers any questions we may have. He is the BEST doctor in the group.
Dr. Keppel is awesome!
Dr Keppel is very thorough, gentle and kind. I absolutely appreciate his genuine care and concern for my child.
this was our first time at this office. We just moved to area. They were gracious enough to let me bring both my children in for well child visit to establish them as patients (even though it not policy) so I would only have to take one day off of work. This was very very much appreciated!!
We always drive the longer distance to the Sarver office. The staff at the Sarver office is excellent and make us feel welcome and comfortable. My son is very comfortable with Dr. Keppel and prefers to see him.
Dr. Kepple always takes the time to thoroughly speak with my child and me and to do a thorough exam. I have the utmost respect for and confidence in this doctor.
Dr Keppel is very knowledgeable. I feel confident and trust his physicals.
the doctor was so respectful and caring. he took the necessary time to treat my daughter.
Dr Kepple takes the time to sit down and listen to everything you have to say about your child. Very knowledgeable physician.
we love Dr. Keppel and would recommend him to everyone.
we were so lucky to see Dr. Kepple. He is a great doctor as he is easy to talk to!
My son and I have always had a wonderful experience when seeing the staff or doctors. Dr Kepple has been the absolute best doctor ever. My son absolutely loves to see Dr Kepple and he always takes time to explain everything to me and time to listen to my son even if it's to tell him a story. I have never met such a wonderful caring doctor as Dr Kepple.
Dr Keppel is a wonderful doctor!
Both of my kids really like Dr. Keppel! He is very thorough, makes them feel at ease and answers all questions. I only have to concerns from our most recent visit. 1) My daughter is 12 and has not started her menstraul cycle yet. He said (in front of her), that if it doesn't start in 6 months we might need to figure out why. She left there worried. That bothered me. 2) We waited almost an hour before we saw Dr. Keppel. well past 15 minutes. This happens every time we go in for an appointment. I think they over book and need to have a better system.
Dr Keppel takes time to talk to the boys & doesn't appear to be in a major hurry, even if he is. my kids feel comfortable with him.
dr Keppel is an excellent dr always very concerned and gentile.
Dr. Keppel is a wonderful doctor. His ability to connect with the child as well as complete a thorough exam is a confident builder for the parent as well. The visit was excellent as always.
Dr. Keppel is the best. He takes his time and you never feel rushed.
We love Dr. Kepple and feel he delivers excellent care.
We love Dr Keppel. He's very knowledgeable and listens to any issues your child is having. He can always figure out any problem going on with our kids.
He is the nicest, most awesome doctor and person!
we love CCP Sarver and all of its employees! they are always very accommodating and helpful with any questions or concerns
Dr Kepple has been my children's doctor for some while now and he is the BEST! I don't mind the other doctors at the practice but when it comes to annual checkups, I always request Dr Kepple. The staff is always kind and courteous too. Wish I could have Dr Kepple everytime we went there but I do understand he has a family and is great at what he does so others are requesting him too
I feel very confident about the care Dr Keppel has provided over the years for my sons. I am pleased he is still providing exceedingly good care for my sons as they continue to mature. he has an excellent rapport with my boys. I can't say enough good things about him.
I have nothing but good things to say about Dr. Keppel. He takes his time with his patients and is friendly and caring. You are fortunate to have him on your team!
Dr. Keppel is the best. he was my doctor when I was a kid and I'm honored to have him care for my child now.
We really appreciate Dr. Keppel always taking the time to talk with us and hear any concerns that we may have.
Dr. Keppel is the best. So knowledgeable and kind.
Doctor Kenneth Keppel is the most genuine, caring and thorough doctor. I trust him, he listens and is amazing with children and teens.
Dr.Kepple is great with my sons. I requested him when I made the appointment and was able to be seen the next day. I highly recommend him and will definitely continue to request him.
Dr. Keppel is amazing! We are so blessed to have him as my son's main provider.
We love Dr. Keppel! Even though he only works 2 days a week, he's worth the wait! :)
I feel Dr. Kepple is the best doctor.
Dr. Kepple is the best! my kids LOVE him!
I was 15 min late for the appointment and they still saw us in a reasonable amount of time and were very understanding of the delay which we greatly appreciated.
this office is the Best!!!
The staff is always efficient and friendly and Dr Keppel is always caring and friendly.
we absolutely love Dr. Kepple we've been see in him now for almost 8 yrs and he always gives our kids the time they need. he always gives us the best answers we need and he truly helps us with concerns we have.
Dr Keppel is always a favorite for both my kids (and their parents)
Dr. Keppel is always friendly and takes his time to listen to our children. He always has child friendly explanations and goes over all of our questions. He always takes his time and we never feel rushed. Our children feel comfortable with him.
Dr. Kepple is beyond what I would consider a good pediatrician. He is patient, kind and caring. He spends time with his patients and never makes you feel rushed or just a number. He apologized genuinely when he kept us waiting for him but then spent more than adequate amount of time with us answering our questions and hearing our concerns. He is a true gem and we are so blessed to have him as our children's pediatrician!
Dr. Keppel is excellent and I highly respect him.
Dr. Kepple is an EXCELLENT doctor!
No child or family could wish for a better Doctor.
This office and Dr. Keppel in particular, is the best for my child and I. I couldn't ask for a better experience every time we go there, and it is truly a testament to the whole staff. They are all great professional people!
We always have a wonderful experience. Staff and Doctors kind and knowledgeable.
Dr. Keppel always goes above and beyond what is expected. Our children are fortunate to have him as their pediatrician.
Dr. Keppel is great! I have no complaints and would highly recommend him.
He was awesome. I've heard great things about this doctor but I believe he is usually only available during the day so our Dr. for checkups is Dr. Bhat for the evening hours. I have never had a bad experience with the providers ever
Great experience and very good Doctor!
dr. keppel always spends ampl time going over any medical concern and problem we are having. He has amazing knowledge and my kids love him as our doctor!,
We absolutely love Dr. Keppel! He always spends time with our children and doesn't make us feel like he is rushing us out the door. The office staff is also equally as amazing! they are always so nice when we come in!
Dr Keppel is a fantastic doctor, he always takes time to listen and shows me and my kids respect. I would recommend him to anyone looking for a dr.
Dr. Kappel has been our doctor since my daughter was born. I am amazed because he remembers details from she was a little baby. He is a great doctor and we are happy he has been our doctor and until he retires we will continue to request him for her yearly checkups.
my experience with Dr. Keppel was a good one. I had my daughter to a urgent care prior to seeing him and she hadn't gotten better. I was concerned about her illness and he put my mind at ease that she was gonna he okay within a few more days and if she hadn't eaten by the following day or felt somewhat better he would arrange for blood work, and thankfully that next day my daughter showed progress and the doctor's office followed up with a phone call to check on her.
Dr. Keppel is always awesome! he always listens to my questions and concerns and addresses each of them. he is also very thorough during examinations.
Dr. Kepple is always friendly and ultra-professional. I cannot ask for more.
Very caring MD who does not rush the appointment and makes you feel comfortable to ask questions. ALWAYS asks if I have any questions or concerns.
amazing doctor, remembers each and every child
Dr. Keppel took his time and listened to our concerns and asked many questions. He truly cared about our concerns. His exam was very thorough and he explained everything so that we, not being in the medical profession, could understand.
Dr. Kepple was excellent! He reviewed my health records while assessing me. He also gave me a thorough exam.
Dr. Keppel is an excellent doctor that my family is extremely thankful for!
dr Kepple is the best. I couldn't be happier with him
Ken Keppel is an outstanding doctor! He takes as much time as needed with each patient. He is patient, kind, and helps us to easily understand the information he provides to us.
Dr Kepler was excellent. Very thorough, kind, gentle, showed genuine concern, and requested the nurses follow up to check his condition a few hours later. I would absolutely recommend him to any concerned parent.
It was a very long time to wait to get seen, but once Dr. Kepple came in he spent a lot of time with us looking over both girls. He gave me lots of releaf on issues with me daughter that I was worried about.
with all the time constraints and expectations providers are held, Dr. Keppels bedside manner is excellent. he follows up consistently after our visits and takes his time during the appointment. I'm impressed and actually don't know how he keeps up this pace of work with all his patients.
Always a great experience with Dr. Kepple
I would, and do, recommend Dr. Keppel and the Sarver and Armstrong offices to all of my friends and their kids. I've not had a poor experience in the office.
we love thevsarver care team and frequently recommend them to family and friends
The doctor was great as he always is and the staff at the office is great as well!
Dr. Kepple is an awesome doctor. my son was in an auto accident. when we left office we had more understanding of his injuries then what was explained at the hospital
Dr.Keppel is absolutely amazing, we think the world of him. Any time another Dr. suggests something I won't do it with out checking with him first that is how much we value him and his opinion. We are truly blessed to have him as a Dr.
We are very satisfied with CCP staff. Dr Keppel did a great job in balancing time with parent/child and child. I would highly recommend CCP to others. Thank you for taking care of my sons!
Even though Dr Kepple was a little late coming in the room he did not rush she listened to our concerns. He is always excellent with our daughter and he used terms that we could understand. He really brought down our fears about why our child was running such a a high fever. I recommend him to everyone he's the best.
Dr. and staff take time to listen to my concerns about my son and make me feel at ease with the care. The Dr. was aware that I had called to ask for advice the day before and knew what was going on. The Drs. and office staff work very well together.
Very good visit with provider. He was attentive to our issues and very helpful with my younger son whom wanted all of his attention even though the appointment was not for him.
Dr Kepple was very patient and kind. He took the time to talk not just about physical health but about school and mental health. He also complimented and encouraged her concerning her nutrition. iIt meant a lot to both of us.
Dr Keppel has been my daughters physician since birth. he is an awesome doctor.
Our child feels very comfortable with Dr. Keppel. Any questions or concerns we might have are answered or resolved during our visits.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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