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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, State University of New York Upstate Medical University Syracuse, NY
Weill Cornell Medical College New York, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 33
Everyone was so kind n thoughtful. Everything was explained in detail from the receptionist to the Dr! :)
This was our first visit with Dr. Critelli for a gastrointestinal issue my daughter has been having for 6+ months. Dr. Critelli was very personable and easy to talk to. We were very happy with our visit and the measures she is taking to get to the bottom of the problem.
I believe the provider did a very good job, and I believe she listened and took my thoughts and concerns into account.
We were very satisfied with our provider and the information she provided.
Dr. Critelli is always prepared, pleasant, informative and receptive to questions. Highly recommend!
Dr. Critelli is exceptional!!! She listened and responded to all of our concerns but also directed questions to my son. She really listened to him and treated him with respect despite him only being 6 years old.
Kristen is amazing. She is so helpful and always listens to our concerns and addresses them. I always leave my appointment feeling like we have a clear plan.
This appointment was the best medical appointment I've ever experienced. The Dr. was extremely knowledgeable, kind, considerate, helpful and thorough. I would definitely recommend her in the future.
Excellent doctor- Dr. Critelli os very caring, kind, compassionate and knowledgable. She patiently answers all our questions and always asks my child if she wants to try something or has any questions.
very satisfied with the Doctor. she includes my son in the conversation. makes him very comfortable. give me options to help develop a plan together. very impressed
excellent provider. took time and answered all questions. explained all options thoroughly. one of the best pediatricians I have seen.
I was thankful for my son's Dr she really listened and explained a great action plan to correct what was going on I was very pleased
I would recommend Dr. Critelli to anyone. Dr. Critelli is one of the only providers who listened to my son and I about his illness from last summer. She listened and respected us. My son's pediatrician basically thought his symptoms were "not true". I am so glad we ended up with Dr. Critelli!
We had a great experience with Dr. Critelli. She is both very knowledgeable and personable.
Dr. Critelli is always approachable, always knowledgeable of my daughters health, medical history, and always thorough in her discussion and explanations. She's a fantastic provider!
we arrived in time for an 8:30 appointment, however, our appointment was at 8:00. The office was fantastic about my screw up and the physician was able to happily fit us in between other appointments. Our experience could not have been better. thank you!
Kristen is amazing. She is very thorough and she always makes me felt heard. I leave the appointment with a clear understanding of our next steps. It is a joy to have such a wonderful doctor.
Dr.Kirtelle is wonderful with kids. She know their history and takes the time to explain everything to you.
WE HAD SUCH A POSITIVE EXPERIENCE. SHE WAS PATIENT AND KIND AND ANSWERED ALL OF OUR QUESTIONS.
Truly remarkable doctor. Simply the best.
Dr. Critelli was incredibly kind. She listened to us, and took our concerns seriously. She worked with us to develop a plan for our baby's care that everyone was comfortable with.
I was very happy with the time the doctor took to listen and explain everything. she seemed to care and want to help. she explained things on a level a non medical professional could understand.
Dr. Critelli took a lot of time with my son and answered all of our questions. He is very fortunate to have her for his provider.
She is a God-send! . I love her uplifting personality; how comfortable she makes everyone during every visit; her in-depth knowledge and how she explains it to others; and I sincerely appreciate her caring about my son and easing all our fears through this process! I hope our journey continues with her to the end!
Dr Critelli is very knowledgeaable and goes above and beyond with my son's problems.
my husband and I appreciated how thorough Dr. Critelli was for our daughter
very good dr and very nice i would recommended her to everyone
the staff is very polite and friendly. the staff at this hospital are awesome make u feel very welcomed.
Dr. Critelli is always responsive, thorough and knowledgeable with regards to my child's medical condition and care.
dr critelli was awesome. she listened very well and helped make a well informed decision on my child's health
Dr. Critelli is excellent- always explains things very thoroughly and is very attentive to our needs.
Excellent care. Time taken to figure out best way to move forward.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.