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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BA, Gordon College Wenham, MA BSN, Robert Morris University Moon Township, PA DNP, CRNP, Robert Morris University Moon Township, PA MSN, Robert Morris University Moon Township, PA MSW, Widener University Chester, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 35
Kristen was very helpful and listened to all of our concerns and questions, even over the sound of loud children. She was great at making our child feel comfortable too.
Wonderful care in a great environment.
Kristin is a wonderful PA. She takes time to carefully look over my child's history before making any decisions. She answers all of my questions in a patient and effective way. My sons both took right to her during their visits.
I appreciated that the decisions made reflected what was best for my child and the entire family. Care was taken to explain the details of the exam to my child so she would cooperate and not be fearful.
wonderful! always caring and compassionate
she was patient.
Kristen is always wonderful and I'm happy to see that she's the PA working when my kids are sick!
really liked our visit, except please remember that every person and child has a different level of pain tolerance. I didn't care for you minimizing his reaction to having wax dig out of his ear- regardless of whether the ear was infected or not. everyone feels things differently and especially a child who hasn't felt or slept well for days.
We Truly are blessed having Healthquest Peds. be our children's Healthcare providers. The Doctors and Nurses along with office staff are professional and friendly as well.
Kristin is incredibly warm and great with kids. She communicates with both child and parent and welcomes any and all questions. Always happy when she's the provider who walks into the exam room!
It was a busy morning for walk-in patients (which we were), and Kristin apologized for the wait. She was efficient and professional with my son.
CRNP Kristin was fantastic. She is very knowledgeable and is able to communicate and explain effectively. Her concern for her patients is apparent and she is happu to spend as much time as needed with a patient without feeling rushed.
I feel the provider Kristen we had for my daughter's 12 year old checkup was fantastic. Not only was she a true professional, but warm and kind as well.
They were great, knew it would be busy because of physicals at this time of year, had more staff on. Very good visit!!! She spent so much time with us and answered every question we had, did not feel rushed at all. Great Pediatrician!!!
loved our experience! very receptive to my child's needs
Love CCP Healthquest! Receptionists are always friendly and patient. Nurses are great with kids. All the medical providers take time to listen.
I appreciated the thorough, compassionate care we received at our visit. She allowed my daughter to listen to her heart to help her not be afraid. She gave her crayons while there was a short wait. She helped us carry everything out to the van.
the wait was long but otherwise my experience was wonderful.
the ladies in the front office are always, always super nice and helpful!
We had never had this PA before and we thought she was great. very thorough- helpful- kind.
When my child became unwell during the appointment, she spent extra time with him to make sure he was better medically. She was compassionate and caring, and I felt like my son was in good hands when his routine visit turned not-so-routine.
Kristen called the next morning to check on my daughter's wellness after a head injury visit the night before. That was above and beyond regular standard of care.
Always very nice and helpful... anytime I walk out of there I feel like we have a plan of action. Even though we live over 30 minutes away, I keep her here because I just really like the drs and the office. Had her in the ER last week and one nurse told me she even moved into Ohio and kept her children at this office bc they are the best in pgh. Never a complaint or problems when dealing with them. They get her in same day when we are having an issue.
The care provider was friendly, polite and thorough. We are pleased to have met her.
She was so caring and took the time to listen to me and took a great deal of time to look through my daughter's history and explain things. I would highly recommend her.
we are extremely pleased with all staff at our doctor's office
I couldn't ask for a better experience!
This provider is simply outstanding. I do not rate every service provider I survey as high as this organization.
always a great experience
They were very professional and friendly
Kristin was extremely helpful and concerned. She knew my child's medical history and did not take her complaints lightly. She followed up with us to make sure that we had been able to get the appropriate testing completed. She was very concerned and compassionate, all that a good provider should be.
felt very comfortable and pleased with provider.
we walked in the gibsonia clinic with our sick daughter. the receptionist was very friendly and welcoming! the nurse practitioner we saw was amazing!!!
She talked directly to my son which made him feel very important. It was wonderful!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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