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MD, University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 70
We love Dr. Frederick. She always seems to really care about my child's health and well being.
Dr. Frederick listened to me and my daughter and gave answers to our questions and responses to what we said. Dr. Frederick addressed my daughter directly so that my daughter would have to answer her directly. These are all good things and things that will make me want to use Dr. Frederick again.
Dr. Frederick is the BEST and her empathy is one of a kind!
the wait time was too long that I came back home to feed my daughter. I had to go back again to make afternoon appointment.
Always takes time to answer any of my questions.
Dr. Frederick is always friendly, kind and knowledgeable when we have a visit with her. we appreciate her bedside manner and the helpful advice she gives.
we love Dr. Frederick, but the wait time was very long this visit. Our appointment was at 12:30 and it seems like everyone was having lunch. It took some time for the receptionist to come to the desk, and from there we wait 25 mins to be called back to the exam room. Once the doctor left the room, we waited another 20 mins for the nurse to come back in to give our child her immunizations. We didn't leave the doctors office until 1:50. Overall, we love the office and the doctors that we see (even at walk in hours), it was just an unexpected lengthily visit with an 18 month old, during lunch time.
Always excellent care
Dr. Frederick is one of the most thorough and attentive doctors we have seen. She has shown a great interest in the development of my children since they were born.
Dr Frederick is by far the best pediatrician we have ever had. The staff is always very polite & respectful.
Dr Frederick is the best Peditrician we have ever had.
We absolutely love Dr. Frederick. She is very easy to talk to and gives straight forward answers and helpful information.
wait time was horrible! I understand the doctor was running behind so my apt time was 45 min late. then after she saw the doctor I wait an additional 25 min before the NA came in for her shots and this was after I said something
Care provider answered all questions related to child's development thoroughly.
Dr. Frederick is, I believe, one of the best doctors out there. She is an asset and a blessing! I would be completely devastated if she were to ever leave! Thank you.
always so professional! treat you as family
Always excellent service with Dr. Frederick!
Excellent service as usual by Dr. Frederick!
we love dr frederick
Dr. Frederick is the best care provider I've ever visited. She is knowledgable, easy to talk to, and genuinely cares about her patients and the services she provides.
Dr. Fredrick's has been caring for my children for the last 23 years. SHe is the best ever and I was happy to hear that they have now extended there care to include up to 21 years of age. She treats my children like they are one of her own. I could not be happier.
Dr Frederick and the nursing staff are top notch - I can not say enough good things about them. I would trust them with my kids lives - and I do!
Dr. Frederick has been our pediatrician since my kids were born. She ALWAYS gives us her full and undivided attention, answering all questions and never rushing us. We absolutely love her and I recommend her to everybody!
Dr. Frederick is a phenomenal doctor!! She is always personable and demonstrates much professionalism and concern for the health of my child. Truly can't speak higher of her!!!!
everything was great
Dr. Frederick is the best! I always try to schedule my girls routine check ups with her. She is very thorough, great with the kids, kind and caring.
South Hill Pediatrics is the best, always!
Although we waited almost an hour to see tbe doctor, the doctor did spend an adequate amount of time with us and didn't rush to get back on schedule. She was very throrough and answered all of our questions.
Dr. Frederick always goes beyond my expectations. She is always compassionate and knowledgeable.
Dr. Frederick is always a 10+. Her kindness to her patients and their families and knowledge of the health issues shows her dedication to providing excellent care. I have referred her several times to family and friends. She is truly an asset to the practice.
I have 3 children and i am very happy with this office!!
Dr. Fredrick Is an excellent physician with outstanding bedside manner. Highly recommend her to everyone that uses the practice
Dr. Frederick is one of my favorite physicians in the practice. She is always personable, professional, and has not only my children's best interests at heart, but mine as well. She's phenomenal!
We love Dr. Frederick and have seen her since our baby was born. she's so very nice, kind and is there to help with any questions we may have. I'd definitely recommend her to family and/or friends.
Dr. Fredrick is the best. I enjoy my baby's routine visits because I know I will leave with any concerns addressed and the comfort I need to make informed decisions for my baby's health. She listens and importantly, she cares.
Dr. Frederick is always very patient and takes as much time as needed with us to answer any questions or concerns.
From the moment that Dr. Kristin entered the room she was extremely thorough and treated my son and I with respect and care. The best thing she did during our visit is to listen to what we had to say. She also asked many questions to gather as much information as she could to make an informed diagnosis. Then she performed her examination on my son and again she was very thorough. She also was very empathetic during the exam. She was even joking with him in the exam which lightened the mood.
Dr. Fredrick was wonderful. Polite and caring for our daughter.
Everything was great, except we were taken from the waiting room to the patient room, seen by a nurse, then had to wait between 25-30 minutes waiting for the doctor. It is uncomfortable in those rooms.
Very good day and experience, one of the best we have had since coming to this practice.
Dr. Frederick is the best, she has always given my children the best of care. Ahe listens and explains everything to us.
I was very pleased with the entire staff and the hours available for walk in care.
routine visit for immunization and booster...no problems..ghreat care
Dr Frederick is always amazing and nursing staff is awesome! Great job with such a busy office!
Dr. Frederick is the best doctor in the world and the quality of care she provides cannot be beat!
I always feel comfortable talking with Dr. Frederick about my child's medical concerns. The nursing staff is also very professional and caring.
I always fill these out and give fabulous scores but did not feel I was cared for to the best of everyone's ability yesterday.
Dr Frederick is an amazing Doctor! always willing to discuss any questions or concerns!
Visit was fine all around. My son received two shots.
Dr. Frederick has been our pediatrician for over 11 years. We completely trust her and feel very comfortable with her. We recommend her and the staff to everyone.
dr frecricks is the best pediatrician. I have been seeing her for over twenty years and have skeYs had a good experience.
As always Dr. Frederick is wonderful.
Dr. Frederick is always very concerned and responsive. I feel very confident seeing her.
We love this doctors office, everyone is so kind and helpful with everything.
My daughter is going through her "unsure of strangers" phase and everyone we came in contact with was absolutely wonderful in dealing with her.
It took 2 days and 2 phone calls to get Dr. Fredrick to call us back. For a 5 month old, I would think they would be a little more prompt. I still think she is a great doctor though, just wish they were a little more attentive when you aren't in for a visit.
been using this provider for about 7 years now, really like the team of drs and never had any issues until recently.... the time we wait in the room once we are called back is absolutely ridiculous. probably the last couple times we have came in had to wait a long time for dr to come in. this time was the worst, literally waited about 35 minutes for dr to make appearance in room. had three kids with me and two were not feeling well just wanted to see what was wrong and go home! didn't seem busy at all, for we were the only people in the waiting room. simply ridiculous for anyone to wait in the little room with three kids!
Wonderful, caring physician
Dr. Frederick has been the best physician I've seen so far. She listens to your concerns, answers any questions you have in a clear manner, let's you ask as many questions as you need to, overly supportive of breastfeeding, and overall seems like a genuinely nice/caring person.
Dr. Fredrick is by far the Best pediatrician that my children have seen. My son's health is very complicated and she makes sure to find time to see him each and every time I have called . Not only does Dr.Fredrick " fit" him in , she also spends as much time that is needed to assess his situation without rushing out the door to her next patient .
Dr. Frederick is a wonderful pediatrician. She is very knowledgeable and I trust my children's health to her care completely. Moreover, it is easy to see how much she cares about her patients. Dr. Frederick is the best!
love our pediatrician and the nurses there! they are all courteous and respectful. most importantly treat my daughter as if she were part of their own family!
Absolutely love Dr. Frederick and all of the staff at CCP South Hills Pediatrics. Would recommend and HAVE recommended them to many people - they are the best!
Dr. Fredrick is a wonderful doctor! I love her! She is very thorough even though my son has never been happy with the "doctor visits" in general. She still manages to get through the visit happily without getting frustrated.
We LOVE Dr. Fredrick ! my children and foster children have all seen her and have received amazing care! Dr. Fredrick takes the time to sit and talk about your child and answer question even if it's the 100th time you have asked ! Her bedside manner is excellent !
The staff at CCP is always great!
Everyone is so nice and helpful we love the docs and nursing staff.
First visit to this practice and was impressed we were seen on time, actually early and the time the doctor spent with us
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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