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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
UPMC Children's Hospital of PittsburghUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 94
waited for almost an hour in waiting room with 2 very young children. not a great experience
we are always very pleased with the care & treatment we receive from the staff & doctors at this office
Always a great experience with Dr.Frederick, we have been seeing her for almost 11 years now for both of my children! Amazing Doctor and person.
Dr. Frederick treated my child so well, that when we left the office he asked if we could make her his normal doctor for well visits. She talked to him directly and was very patient with his answers.
Dr. Frederick is awesome! She is so caring and compassionate, exactly what a pediatrician should be!
waited to long
Dr. Frederick has always been helpful, thorough and compassionate.
Dr Frederick took time to speak directly to my child and address my child's concerns in a kind and easy going manner that put both of us at ease. Her time also helped uncover an underlying medical condition - we are VERY grateful that my child is now on the mend!
dr Frederick is amazing in every way.
Dr. Frederick gives personal attention to the needs of her patients. My daughter left her office feeing good about herself with a better understanding of how she can take charge of her health needs.
Dr. Frederick is wonderful. We were the last ones there and I did not feel rushed at all. She was very patient with my talkative 4 year old as well.
Dr Frederick is the best doctor!
Only complaint is wait time.
Dr. Frederick is the best doctor I have EVER come across! She is the ONLY one that found my daughter's illness that could have taken her life at age three. Also, she is the ONLY doctor that found my nephew's eye condition. Had she not found his eye problem, he would be blind today. No other doctor saw these issues at hand! I will be forever grateful!!! She's they ONLY doctor I want for my children!
Dr. Frederick wad so gentle and kind even when my child was having a meltdown during the entire exam.
Dr. Frederick was fantastic. Listened to both what I was saying as well as my children. Took her time without being rushed and was very thorough with her exam
Dr. Frederick was very thorough with her exam and listened to all of the concerns I had. She took her time to explain everything to me so that I could understand, and was very caring towards my children.
dr. fredrick is an awesome doctor. she cares for my son as he was hers.
wait time was long and I couldn't get an answer for how long or why it was behind after asking 20 minutes after the appointment time. Nothing was said at check in or on the board there was a delay
Dr. Frederick is a very knowledgeable and caring physician. I'm so pleased with all the care she has provided my child.
All care has been very good.
I have been seeing this provider my whole life and will be sad that next year is my last year at this office.
Dr Frederick is always kind and respectful. I wouldn't take my children to anyone else.
Dr. Frederick is an amazing pediatrician and we just absolutely love her. She always takes the time to talk with us about our child's development and guides us in the right direction when we have questions.
Dr. Fredrick was wonderful. It was my daughters first well appointment and she was absolutely incredible. I look forward to seeing her in the future l.
Dr. Frederik always starts a well appointment by asking if I have any questions or concerns. This way I can be prepared for the appointment and know that she will answer questions right away.
Dr. Frederick was wonderful. She listened to my son and me, she asked questions, and she answered our questions completely. She took a lot of care and concern with my son.
My child has been seeing Dr. Frederick since he has been an infant. We have always had the most positive experiences with her. She is extremely caring and thorough. My son is turning 16 and still prefers to see her rather than any other provider.
Dr. Frederick is excellent. easy to talk to, kind and understanding
we had an excellent service
very caring and patientspends time with us
Dr. Frederick has been my doctor since I was a baby and I am very comfortable talking to her about any of my medical concerns. She really takes the time to listen and makes me feel like I actually matter, which is hard to find in an doctor. I would highly recommend her to anyone in need of a pediatrician.
We have had very good time experiences every time we have come to the office. Dr. Fredrick is very nice and is a great doctor. She answers all the questions that we have had and she is great with my daughter. I am very happy we found her.
great care but too long of wait to see physician
Dr. Frederick has always been and is an excellent doctor.
Dr. Frederick is an amazing doctor. She always checks my child thoroughly and listens and asks questions.
we love Dr. Frederick. She knows all of my children's past medical issues and spends plenty of time answering any questions we might have. She is the best.
Dr. Frederick is the best pediatrician we have ever seen.
We have never had any problems with any of the doctors, but Dr Frederick is our favorite. We just love her. We recommend her to everyone we know.
we love Dr. Frederick! She is very kind and compassionate with our daughters.
dr Frederick is amazing! such a fantastic Doctor and really makes sure she addresses any issues regarding my child and explains everything in easy to understand terms!
We had a great visit. very thorough
Dr. Frederick has been an amazing support system for me as my son was born with some medical issues that needed further attention and diagnosis. She has made sure that he is receiving the care and tests that is needed and recommended he see children's vascular anomalies clinic. she has made it clear that she is available for any questions or concerns that may pop up. We adore her.
LOVE Dr. Frederick....wait time in the waiting room takes its toll. every time we've gone the last 5+ visits have taken no less than 1.5hrs in the office.
Dr. Frederick conducted a very thorough examination of our child's physical and cognitive development. He very much enjoyed interacting with her.
Dr. Frederick is a fantastic doctor. She is kind and compassionate, absolutely wonderful!
She provides excellent care and thorough follow up, very compassionate.
I felt immediately comfortable when the doctor came into the office and introduced herself. And she was very patient with my daughters shyness.
We love Dr. Frederick. She always seems to really care about my child's health and well being.
Dr. Frederick listened to me and my daughter and gave answers to our questions and responses to what we said. Dr. Frederick addressed my daughter directly so that my daughter would have to answer her directly. These are all good things and things that will make me want to use Dr. Frederick again.
Dr. Frederick is the BEST and her empathy is one of a kind!
the wait time was too long that I came back home to feed my daughter. I had to go back again to make afternoon appointment.
Always takes time to answer any of my questions.
Dr. Frederick is always friendly, kind and knowledgeable when we have a visit with her. we appreciate her bedside manner and the helpful advice she gives.
we love Dr. Frederick, but the wait time was very long this visit. Our appointment was at 12:30 and it seems like everyone was having lunch. It took some time for the receptionist to come to the desk, and from there we wait 25 mins to be called back to the exam room. Once the doctor left the room, we waited another 20 mins for the nurse to come back in to give our child her immunizations. We didn't leave the doctors office until 1:50. Overall, we love the office and the doctors that we see (even at walk in hours), it was just an unexpected lengthily visit with an 18 month old, during lunch time.
Always excellent care
Dr. Frederick is one of the most thorough and attentive doctors we have seen. She has shown a great interest in the development of my children since they were born.
Dr Frederick is the best Peditrician we have ever had.
Dr Frederick is by far the best pediatrician we have ever had. The staff is always very polite & respectful.
We absolutely love Dr. Frederick. She is very easy to talk to and gives straight forward answers and helpful information.
wait time was horrible! I understand the doctor was running behind so my apt time was 45 min late. then after she saw the doctor I wait an additional 25 min before the NA came in for her shots and this was after I said something
Care provider answered all questions related to child's development thoroughly.
Dr. Frederick is, I believe, one of the best doctors out there. She is an asset and a blessing! I would be completely devastated if she were to ever leave! Thank you.
always so professional! treat you as family
Excellent service as usual by Dr. Frederick!
Always excellent service with Dr. Frederick!
we love dr frederick
Dr. Frederick is the best care provider I've ever visited. She is knowledgable, easy to talk to, and genuinely cares about her patients and the services she provides.
Dr. Fredrick's has been caring for my children for the last 23 years. SHe is the best ever and I was happy to hear that they have now extended there care to include up to 21 years of age. She treats my children like they are one of her own. I could not be happier.
Dr Frederick and the nursing staff are top notch - I can not say enough good things about them. I would trust them with my kids lives - and I do!
Dr. Frederick has been our pediatrician since my kids were born. She ALWAYS gives us her full and undivided attention, answering all questions and never rushing us. We absolutely love her and I recommend her to everybody!
Dr. Frederick is a phenomenal doctor!! She is always personable and demonstrates much professionalism and concern for the health of my child. Truly can't speak higher of her!!!!
everything was great
Dr. Frederick is the best! I always try to schedule my girls routine check ups with her. She is very thorough, great with the kids, kind and caring.
South Hill Pediatrics is the best, always!
Although we waited almost an hour to see tbe doctor, the doctor did spend an adequate amount of time with us and didn't rush to get back on schedule. She was very throrough and answered all of our questions.
Dr. Frederick always goes beyond my expectations. She is always compassionate and knowledgeable.
Dr. Frederick is always a 10+. Her kindness to her patients and their families and knowledge of the health issues shows her dedication to providing excellent care. I have referred her several times to family and friends. She is truly an asset to the practice.
Dr. Fredrick Is an excellent physician with outstanding bedside manner. Highly recommend her to everyone that uses the practice
I have 3 children and i am very happy with this office!!
Dr. Frederick is one of my favorite physicians in the practice. She is always personable, professional, and has not only my children's best interests at heart, but mine as well. She's phenomenal!
We love Dr. Frederick and have seen her since our baby was born. she's so very nice, kind and is there to help with any questions we may have. I'd definitely recommend her to family and/or friends.
Dr. Fredrick is the best. I enjoy my baby's routine visits because I know I will leave with any concerns addressed and the comfort I need to make informed decisions for my baby's health. She listens and importantly, she cares.
From the moment that Dr. Kristin entered the room she was extremely thorough and treated my son and I with respect and care. The best thing she did during our visit is to listen to what we had to say. She also asked many questions to gather as much information as she could to make an informed diagnosis. Then she performed her examination on my son and again she was very thorough. She also was very empathetic during the exam. She was even joking with him in the exam which lightened the mood.
Dr. Frederick is always very patient and takes as much time as needed with us to answer any questions or concerns.
Dr. Fredrick was wonderful. Polite and caring for our daughter.
Very good day and experience, one of the best we have had since coming to this practice.
Everything was great, except we were taken from the waiting room to the patient room, seen by a nurse, then had to wait between 25-30 minutes waiting for the doctor. It is uncomfortable in those rooms.
Dr. Frederick is the best, she has always given my children the best of care. Ahe listens and explains everything to us.
I was very pleased with the entire staff and the hours available for walk in care.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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