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Children's Hospital is ranked One of America's Best Children's Hospitals.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PA-C PA, Duquesne University Pittsburgh, PA BS, Westminster College New Wilmington, PA MPAS, Duquesne University Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 45
we had a great experience with Kristen Mackenzie I will probably request her from now on.
Kristen is the best there is. I'm very fortunate my son has her as his PCP. I wish she was mine! We clicked with her immediately.
It is always easy to schedule appointments, and there is never a long wait. The doctor is always very friendly and engaging.
We highly recommend Kristen Mackenzie to anyone looking for a caring and knowledgeable health care provider. She always asks us detailed questions and provides detailed answers to very concern I have. My children always feel comfortable when seeing, which makes our trip to the doctor's office so much less stressful!
Everyone is always kind and professional! Kristin Mackenzie is a great child care provider. Both of my kids like her as well. She does an outstanding job with relating to both kids and parents!
We just love Dr MacKenzie! Not only is she amazing with our son but you can tell she really has that passion for what she does. Very understanding and listens to any concerns, then explains in detail anything we ask!
Amazing! she is very detailed, kind and well spoken!
The doctor was pleasant, friendly and knowledgeable.
she is really awesome...very empathetic towards kids and parents too...very understanding and cooperative...very happy to have her as my child's pediatrician...can recommend her to anyone... we are 100% satisfied with her...
We highly recommend Kristin Mackenzie to anyone with a child. She is very knowledgeable, caring, and goes out of her way to make you and your child feel comfortable. I also like that she uses personal experiences when answering questions because as a mother, I personally want to hear REAL-LIFE stories rather than "textbook" answers.
We are so grateful to have Kristen Mackenzie as our health care provider. She is easy to talk to, really cares for my child's health, and can always relay medical information in ways that is understandable to all.
this visit with dr McKenzie was excellent. she made me feel comfortable and she listened to my needs and answered my questions thoroughly.
I have absolutely no complaints but anything at this doctors office. Dr. MacKenzie is the best doctor I could ever want for my child. Everyone at the office is so friendly and caring.
Kristin was very nice and I would see her again.
we love Kristin! She is so knowledgeable and patient! I always recommend her to other parents.
we love dr Mackenzie
Kristen and all of the doctors at PCP have been amazing! We couldn't be more pleased. Being a first time Mom can be stressful, but they made it as stress free as possible! :)
Numero # 1. Quite an outstanding job.
we love doctor Mackenzie
This has been one of the best physical visits we have had at CCP South Fayette. Kristin Mackenzie is the best PA we have seen anywhere. She was very concerned with my daughter's care, things going on in her life and was very genuine with us. I will ask to see her anytime my daughter needs a visit. She really took the time to talk to my daughter and make us both feel like we were people rather than just an appointment. This was the first time meeting her and she left a great impression on us both!
She was excellent. Very friendly.
She was awesome!
this was our first visit to this office & we had a good experience.
this provider is so great to deal with that i feel comfortable with taking my baby there for anything. every doctor we have had has been amazing.. no complaints at all.
Really enjoyed my experience with this doctor. The only other time I saw her was earlier in the week when my 4 month old was sick. This appointment was for my 3 year old and she made sure to also check and see how my 4 month old was doing along with my 3 year old even though the appointment was only for my 3 year old. I thought that was very kind and I know she didn't have to do that with her busy schedule but she did without me even asking. I was very pleased with our experience there.
I absolutely love Kristin MacKenzie! She has been seeing my son for all of his well visits and has been thorough with his care, kind, and caring, and extremely respectful of my questions and concerns for his wellbeing. I recommend her and CCP in general to everyone I know!
We Absolutely LOVE CCP in south Fayette. We have recently moved and have no problem driving 45 minutes to continue to bring our kids here. From the receptionist to the nurses and assistants to the doctors - everyone is so nice! so helpful! and it is a comforting place to go.
We are very grateful to have her as our doctor. She is so knowledgeable and friendly. I'm also glad she has had similar experiences with her children that she can reflect upon for when we have a lot of questions.
Dr. MacKenzie is one of our favorites at CCP! I always feel she listens to my concerns then professionally addresses our health. I love her positive and thorough manner; no nonsense but very keen on how to help
we LOVE Kristin Mackenzie!! we always refer friends to see her. She is so knowledgeable and patient! the south fayette office always has very friendly staff!
This entire staff from the very first call I made to the office, to the clerk (Ms. Wendy) were excellent and professional! We are a Military Family and have traveled more often than most people. This was such a pleasant experience for us. Thank you!
Very pleased with all of the staff.
This was our first time seeing Kristin Mackenzie, but it definitely won't be our last. I brought my newborn daughter in for her first well-check, and had a few issues that I wanted to discuss with our doctor. Kristen was incredibly helpful and kind, and even took extra time to talk to me, as I'm struggling with some postpartum emotions. I could not be more thankful for her care with us.
Kristin is wonderful! she has been my son's provider since he was born and has been nothing short of professional, friendly, and knowledgeable. She always takes her time with us and answers all of my questions/concerns. As a first time mom, I can't begin to say how relieving it is to trust and feel comfortable with his pediatrician!
She is an incredible doctor and we were very satisfied with having her care for our son.
I have had horrible experiences in many peds but CCP South was absolutely wonderful!! i am so happy i switched. thank you all for taking the time with my children. Dr. MacKenzie was awesome and i will be scheduling with her as much as i can.
So happy! love Dr. MacKenzie.. she is the best.
Kristin was exceptional and very attentive and helped us first time parents with our questions and concerns and provided guidance from her view as a parent as well
Kristin MacKenzie is excellent. She spent a good deal of time with us and gave us great advice.
very easy to talk to
Ms. Mackenzie did a wonderful job as always. We have been very happy with our visits to see her.
I would request her again
I was very pleased how quickly she addressed the problem and how proactive she was . I thought she also called me a very timely fashion and explained the test results very well.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
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To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.