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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Cornea and External DiseasesRefractive Surgery
MD, Tehran University of Medical Sciences Tehran, Iran
Tulane University School of Medicine New Orleans, LA
Duke Eye Center Dunham, NC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 51
Dr. Espandar was the best!
Dr.Espandar is a knowledgeable professional eye specialist that i would always return to for evaluations of the scar/cyst on my left eye.
very good physician would definitely recommend
Very pleased with relationship to care provider.
Dr.Espandar is very good at what she does and I appreciate her very much.
This visit was a terminal visit whereby we will no longer make any further visits. We both had eye surgery and the surgery was a huge success. I am grateful for how this all turned out. While I have more glasses than ever I accept that I need them and I use them depending upon my activities and the weather. The surgery was a great success.
The nurse/assistant who first saw me was very helpful and friendly as was the fellow who worked with the doctor. The doctor herself is very good but was in a hurry and a bit scattered. It was as if my eye issues were not that significant. In comparison with some cases she probably sees, I can understand that. Nevertheless, a patient should be treated with a bit more respect than that.
Dr. Espandar is the best at the center in terms of knowing how to treat patients. I don't mind waiting to see her as she's so personable and shows sincere empathy and explains in terms I can understand and doesn't make me feel rushed. Please keep her and ask her to teach others how to make a patient feel cared for.
Dr. and staff had the utmost concern for my welfare and reinforced the necessity of following the doctor's directions and advice.
it wad really fantastic.
The resident was an excellent provider of information. She clearly explained things. Dr. Espandar did as well.
The care provider gave adequate advice and care.
Appointment scheduled for 9am not seen until 12noon. the provider was behind in seeing patients . she was distracted and overwhelmed
The waiting time was too long.
I had an appointment at 11. I sat there until after 1. the doctor saw about 3 people who walked in after me. When I said something to her she said, "they just put people in rooms and don't tell me who came first".
My appointment was at 2:50pm. I was seen by a tech, but waited for two more hours before I saw the resident. Then another half hour before I finally saw Dr. Espandar. I didn't leave the doctor office until 6pm. I realize things occur throughout the day, but knowing she would be so late, I could've left work later for the appt.
All of the staff provided high quality care and compassion.
received highest quality of care from this excellent clinician.
Nothing specific. Always a good experience at the Eye & Ear Institute office.
I waited my appointment two and half hours. It is terrible.
Our medical assistant was wonderful! We loved her! However people kept walking into the exam room randomly, looking for her. It was quite annoying and rude. I never did get to see the doctor because my appointment was at 11:10am, and I left at 1:20pm because the wait was so long and I had another doctor I had to be at up the street at 1:30pm. I was very disappointed in the wait. It was clear that everyone was headed off to lunch, and didn't even acknowledge us waiting so long. No attempt was made to fix the situation as we let the receptionist know that we had no choice but to leave to make my other appointment.
If this group was not the quality group it is in all categories, I wouldn't be there. Clearly one of the best!
I had a long wait to see the DR.
Everything was just great!
DR. Espandar is an excellent doctor.
I was rushed through the appointment and released quick as if the provider would not have any interest in treating me.
They're all great. Best provider UPMC has to offer
Overall, I had a good visit. However, I was concerned with my wait time. I saw an eye technician, almost 15 minutes are arriving. However, I had to wait for almost 1 hour and 45 minutes, prior to seeing the doctor. I received an apology, and I understand the inner-workings of an office full of patients. However, it was too long to wait.
Dr. Espandar is one of the kindest doctors I have ever gone to. She is very professional, yet friendly at the same time. I appreciate everything she has done for me!!!
couldn't be better the entire team was perfect just as always I'm so very happy
Initial exam was good but waited very long for test results because they seemed to forget I was in the waiting room and had to be consulted before I left. The only reason I was consulted was because I went back to the front desk to remind them I was still waiting.
My provider and the nurse who cared for me took time and care in listening to my concerns and chief complaints they were treating me for. The front staff was friendly but seemed a bit overwhelmed.
Ladan is and has been a great physician and surgeon for me this last year. Her whole nursing staff has been wonderful.....especially Julie and Bill.
Doctor Espandar has handled my surgeries and care professionaly, expertly and wth genuine concern for my well being. I am a cenior citizen and have had numerous experiences with doctors and i would rate Dr. Espandar the best.
Very caring and competent physician with excellent interpersonal skills
I did see this doctor towards the end of my visit and touched base with her briefly, but she provided no treatment whatsoever, because this was all done by the resident at the start. I would have preferred this to have been done by the doctor I was assigned to.
I thought the physician and the resident both were top-notch. I felt secure and confident in their care.
Dr. Espandar was very helpful - letting me know I have some kind of dry eye problem and I need to buy an eye masque that I can heat in a microwave- and use that about twice a day/ She gave me all the instructions on how to use this as well.
i had nothing butbthe best care and experience
we waited for 3 HOURS TOTAL!!!!! I will not see this Dr again. She never even acknowledged our ridiculous wait time.
the staff and especially my Dr was wounderful. the waiting time was beyond terrible. I worked for a surgeon fifteen years and never had patients waiting so long. total unnecessary
the only problem is seeing the dr. after one hour of original appointment.
I received excellent care throughout my cataract surgery process. Dr. Espandar is a very good opthamologist!
I liked Dr. Espandar very much, and she explained everything very well.
waited one hour and a half for pre eye exam and another half hour to see the doctor. A long wait for 91 year old woman.
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UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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