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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
General OrthopaedicsOrthopaedic Trauma
MD, University Hospital of Cleveland/Case Western Cleveland, OH
University of Pittsburgh School of Medicine Pittsburgh, PA
Cleveland MetroHealth Medical Center Cleveland, OH
UPMC PresbyterianChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 75
We love Dr. Blackrick. She always takes as much time as we need to answer all of our questions. The front desk staff, nursing staff, x-ray techs, Physician Assistants, and Dr. Blackrick are always friendly and all treat us with respect.
I would recommend Lisa black Rick ; she is very caring; my wife also uses her .
Dr. Blackrick showed concern over my recent fall and recommended therapy which I am already receiving,.
Dr. Blackrick has been extremely thorough and easy to deal with throughout my entire treatment from day one in the emergency room, operating room and every follow up appointment since my surgery. I would highly recommend both Dr. Blackrick and the entire staff I've dealt with since day one.
very pleased. Dr. Blackrick is an excellent surgeon
Dr. sat and talked with me about my hip concerns. Explained in detail why she thought it was what it was and ordered some p/t.
Dr. Blackrick takes care of my needs relating to Orthopedic issues. Doctor has been very thorough in attempting to get to the root of my pain via xrays and tests and has made recommendations.
I feel like I was taken care of but also it was like we need to be done. Other patients are coming
it was good
Very good experience with the doctor as well as all staff.
Dr. Blackrick had an excellent bedside manner and loved the efficiency in the office and getting the X-rays and brace in the office.
Dr Sndrew Evans was my surgeon. He left the practice so I chose Dr Blackrock because of her credentials. she is very knowledgeable about y condition.
very pleased with my appointment with Dr Lisa Blackrick and all the staff
Excellent care from Dr Blackrick
Good: Did not have to wait days or weeks for an available apt at the office I preferred. I did not have to wait in the waiting room, in fact, they took me early as I was a few minutes early for my appointment. To clarify a survey question, I did mark that I did not see the provider within the first 15 minutes. However, the medical assistant came into my room immediately, the xray tech took my xrays right away, a resident came into the room within 5 minutes and spent a long time with me. Dr. Blackrick did not come into the room until the last 10 minutes of the appointment (I was there a total of 1.5 hrs including the xrays). There was no "bad" experiences concerning this visit!
i will not see her again i do not find her qualified to treat my injury. This was a doctor that was replacing by my original doctor. She was very hasty. She gave me a treatment for pain that did not last a day. waste of my money and time to even go to the appointment. Then she told me if i did not like her medical recommendation i can go see a specialist.
Getting in to see Dr. Blackrick was an answer to prayer. She was exactly who I needed to see and she did an excellent job. I'm so grateful I was able to see her.
Everything was great.
The provider was patient with my questions
The Dr was not helpful at all and a waste of a2 hour drive. She asked me very few question, jumped to conclusions and made assumptions. one of the worst medical experiences I have ever had.
MERCY ORTHOPEDICS HAS BEEN MY PROVIDER FOR MANY YEARS..TOP NOTCH GROUP.
We love Dr. Blackrick. She seems so in love with her work. Very thorough, very passionate, and very willing to spend as much time as I need to answer all questions.
only thing I was concerned about was a added issue I told her about and she really didn't go into details about it. yes told me to take anti inflammatory meds but neverr told why it happens
She patiently listened, answered questions, provided understanding and determined a course of treatment that was needed as well as acceptable to me. She also compassionately made it clear my visit was not a waste of time as I had been feeling, expressing appreciation that I had come to see her.
I was well pleased at the care the staff and Dr Blackrick took with me.
excellent physician and office staff!!!
She seems very nice and I look forward to her helping me if needed.
Excellent care--finally got some answers
first visit with Dr. Blackrick. She did not make me feel comfortable, I didn't even want to ask her questions....it seemed like she is the doctor, I am the patient, she knows what she is doing so don't take up any of her time. She is a young doctor who could use some bedside manners, that is important to patients to feel comfortable.
Friendly, efficient and caring!
Dr. Blackrick and the staff in the office of that ortho group are very efficient, organized, friendly, caring and most importantly very professional. Dr. Blackrick is very business oriented, which I like, and seems very concerned about the care of her patients and wants the best for them.
I love Dr Blackrick and have highly recommended her on international web site for tibial plateau fractures!
I had to go on disability due to my ankle and her and her staff was very good.
prompt action to my arrival and setting me up to see the doctor and staff
I owe my ability to walk today from the care provided my Dr. Blackrick and I am thankful.
I have nothing but good things to say about Dr.Blackrick and the whole staff.
Dr Blackrick was excellent! very caring listened & always addressed my concerns She gave easily understandable explanation &answers regarding my care and progress. I recommended to our HR occupational health nurse give her as a provider if anyone in this district needed an ortho provider.
Dr. Blackrick and her staff have been excellent in all aspects of encounters and care.
Dr. Blackrick was efficient, but it didn't seem like she cared too much about the problem I presented with (knee pain). She was quick to order x-rays and promptly dismissed me to another specialist. She was also abrupt and came across as rushed and as if she didn't have time to listen to all of my concerns. Her bedside manner could use some improvement.
very good experience
I remain very impressed with this doctor. She has shown professionalism and compassion through my entire treatment experience.
excellent doctor and staff
I visited this office about 5 times, and every visit was great. The receptionist is very friendly and helpful, and Dr. Blackrick was also very helpful and explained everything well.
I got an appointment right away. They took me in to the exam room right away and Doctor saw me within a ew minutes. Dr. Blackrick left the room to look at my test results/X-rays, and returned right away.
Excellent doctor, very direct!
I had a very good experience with this new provider. She was attentive to my needs, carefully explained what she was doing, and answered my questions. I am glad to have her as my new ortho Dr.
I thought Dr. Blackrick was very blunt and did not have a good bedside manner. In the two visits that I had with her, I basically left in tears. I am a pharmacist with an MBA and I am not a stupid person, but I did not feel that she showed me concern over my questions. I was very disappointed.
Dr. Blackrick and her staff were very helpful and professional. I would definitely recommend them to others.
My provider seemed to be in a rush. I didn't feel like I received high quality care.
No bad experiences at all
I wish all my medical appointments were as fabulous as this appoint. The people at the front desk are fast, they clearly like their jobs, and are very caring about not making people wait, getting the right f/u appt, and getting billing correct from their end of things. The physician assistant was very medically knowledgeable. Both she and the doctor showed me my initial AND follow-up xrays and explained what they were looking for. I feel they do this for EVERYONE and not just because I'm a MD that works for UPMC, because none of my paperwork had that info on it. I give them a 110% and have only great things to say about everyone in the office!!!
best experience ever.
Dr Blackrick is the best!
Dr Blackrick was my trauma surgeon. I have followed up with her three times and found her to be very professional, knowledgeable, courteous, and a genuine caring for my situation. I would certainly recommend her as I would any UPMC physician.
Dr Blackrick, her PA Stephanie, and all of the staff were extremely friendly and helpful. They all took a genuine concern for my well being and answered any questions I had. One of the best experiences I have had at a doctors office from beginning to end
Quick and professional
Dr. Blackrick and her staff are a pleasure to visit. No complaints, just praise. Never feel rushed and they answer all questions. You are lucky to have them associated with UPMC.
I felt that she answered my questions and took the time to listen and explain any of my concerns. I felt very comfortable with the care provider and her skills as a doctor.
Very pleased with Dr Blackrick and the staff at her office
They where very helpful and professional
Excellent listening skills and responded promptly to my concerns.
I really like Dr. Blackrick she is really good.
Dr. Blackrick is my orthopedic surgeon and though I live in Africa, I cam home to be discharged from her service, one year after she gave me back my smashed leg. she is great as a doctor and as a human person.
The care provided by Dr. Blackrick and the entire office staff was exceptional - Everyone was knowledgeable, respectful and interested in my issue - Not just listening to my concerns, but working to address my concerns and suggest the best possible solution/outcome for my medical issue.
Dr. Blackrick is fantastic. From the time she talked to me before my surgery, to all of my visits, she has always been very knowledgeable, and explained every thing in detail. She knows her stuff! I would Highly recommend anyone to see her. She is honest and straightforward in a caring way!
very efficient, felt dismissed with concerns, given choices in regards to treatment. all staff were helpful and convenient.
This provider treated my brother, and did an excellent job. That is the reason I sought her out for my knee condition.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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