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Foot and Ankle Surgery
MD, Howard University College of Medicine Washington, DC
University of Virginia Medical School Charlottesville, VA University of Virginia Medical School Charlottesville, VA
Hospital for Special Surgery New York, NY
UPMC ShadysideUPMC PresbyterianUPMC PassavantChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC East
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 116
Good experience with Dr. Hogan and Monique.
Everyone is always great!
would highly recommend anyone, definitely family members to the care providers. The Dr was exceptional! The other team members were also impressive
Dr. Hogan was very caring, explained my future surgery in great detail, and gave me detailed information on what I am to expect after surgery.
showed interest in my comcerns
The only problem was getting the initial appointment for the fractured toes and ankle-it took 13 days and this was after a couple conversations. Otherwise, care is good.
My only complaint was the waiting. My appointment was at 9:15 and I didn't see the doctor until 10:10. I was seen by a Physicans assistant but not allowed to leave until I spoke with the doctor and that made my waiting almost an hour. To many patients had the same time slot and he can't be everywhere at once. Not to happy.
Mac Hogan and team are 1st class!
We had concerns in response time and appointments made earlier this year - The provider and staff seemed to be overwhelmed with too many patients and the care for my child was not sufficient. However, the response and appointment made in the past 3 months has shown great improvement and our satisfaction with the care has definitely amplified.
I can't say enough good things about Dr. Hogan, his resident physicians, and his staff! Everyone was courteous and pleasant. Dr. Hogan is not only an excellent surgeon, but a very compassionate human being.
Dr Hogan is clean, neat and professional
Dr. Hogan is an excellent provider. He is very thorough and helpful.
Experience was very good.
Really liked Dr. Monique. She was so clear in explaining things. Her personality was perfect. She reflected concern and understanding to my problems. She will and is a blessing to the staff. Also, very impressed with Dr. Hogan. I know God steered me to him.
I think Dr. Hogan is outstanding and has helped me so much. The staff in the office is very good as well.
I just wanted to compliment Dr. Hogan.Although the wait time is usually very long,he is absolutely worth the wait. I have been treating with him for my feet& ankles for a year +3 months.He is a very kind person,his demeanor is always pleasant and he is clear and thorough on his direction of my care.If I dont understand something he clarifies it so I DO understand.Dr Hogan unlike alot of doctors, actually listens to me,treats me like a human being,and could not be more respectful.I wish there were more Drs like him
Dr. Hogan listens to my concerns and questions.
Dr. Hogan is amazing! After going to 3 different doctors I finally found a good one! He fixed my ankle and i am so happy with it.
the doctor and his assistant was very professional and was concern about myself and overall health concerns,would recommend them highly to family and friends.
Dr Hogan is very easy to talk to and seems to honestly care about the concerns of the patient. He also is very good at calming fears and concerns.
Dr. Hogan is one of the best doctors I have every had.
Dr. Hogan is an excellent physician, he respected my concerns and alleviated my fears.
I WAS VERY PLEASED TO HAVE SEEN DR HOGAN, HE WAS VERY PROFESSIONAL AND I THINK HE HAS HELPED ME WITH MY FOOT PROBLEM.
Mac Hogan and his staff were excellent. All very friendly and professional. Resident, Malcolm, was also very good. Good listener and eager to help with my problem.
Very good experience with Dr. Hogan, his resident Dr. Middleton, X-ray tech & staff.
I'm satisfied with him.
very alert staff.
dr hogan and sharon are awesome!!!
The doctor, his assistant and nurse were great.
nothing negative at all. Dr. Hogan is an excellent physician. I feel lucky to have been treated by him.
i always had good experiences at the drs. and his assistants. they were very helpful and concerned about me.
I very well, answered my questions, explained surgery procedure and gave me a temperory surgery date.
I think Dr. Hogan is the best in our city and we are so very luck to have him at UPMC.
Excellent explanation of the condition and treatment options based on upcoming MRI results. Took the time needed and answered questions about unexpected swelling in the other foot. Prompt, professional, and detailed. I highly recommend Dr. Hogan. If I could see him for issues beyond my orthopedic needs I absolutely would.
Dr. Hogan is the best orthopedic surgeon! I would highly recommend him to anyone that I know! I have in fact recommended him to a few people already. He has helped me so well through two ankle surgeries and he has the best bedside manner.
I injured the ankle Dr Hogan did surgery on. I was very upset about being injured then when he told me I needed to be in a boot and non weight bearing for 4 weeks I broke down and started crying. He hugged me and said we'll get through this together. He asked why I was so upset and I told him I had a important photography job to do on Wednesday. He said I could walk on my ankle on Wednesday but still have to wear the boot. He truly cares about his patients!
top notch provider
Extremely compassionate; handled an additional issue that resulted in tremendous pain relief
We drove 4 hours to see Dr. Hogan and were so glad we did. He explained his thought process in a way that gave us great confidence in his diagnosis.
Dr. Hogan explained in detail my injury and spent time answering all of my questions. He explained what I was looking at in my x-Ray. He asked me various times if I had any other concerns or questions. He really made me feel comfort with his concern and explanation of diagnosis and treatment. I have already recommended him to a friend.
Dr. Hogan is wonderful! He listens to what you have to say and answers any questions you have as though he has all the time in the world and you are his only patient! I would go back to him in a heartbeat!
Excellent visit with specialist seeking treatment for foot pain
One of the best surgeons and doctors I've ever had!
Always the best care from Dr. Hogan and his staff.
Dr Hogan and his resident were very good and informative about my situation. Renee and Sharon are excellent assists very friendly and helpful.
This was my first visit with Dr Hogan. He was kind and caring and explained things very clearly. Explained what my current treatment would be and highlighted what the surgical approach would be if it would come to that. Would highly recommend him.
Dr. Macalun was terrific.
Dr Hogan and his staff are very kind, considerate and understanding. would use him or refer him to other people.
Dr. Hogan and his PA were very direct and knowledgeable in their assessment and recommendations to relieve my discomfort and provide a program and supplies for recovery.
This was my first visit to see Dr. Hogan. Thought the visit was fine. I have no complaints about the nursing staff or the administrative staff. Everyone was courteous, answered my questions, and followed through on Dr. Hogan's directions.
The wait was too long - way longer than 15 minutes.
Dr Hogan is a good doctor, my feeling is just this simple : )
Good and informative experience with Dr. Hogan
Dr Hogan is on point and very precise and I would recommend him to anyone.
Although the wait time may be longer than I prefer due to my extended travel time to see this provider, he spends the time necessary to complete my appointment and make sure all my needs are met so that my recovery cintinues to improve. Dr. Hogan and his staff are wonderful and friendly with lots of compassion and expertise I would expect from the medical profession. I could be more pleased to have him as my doctor as well as his assistants who are very thorough and also very invested in making sure all your questions are answered to the best of their knowledge. Much thanks so far to Dr. Hogan and his staff.
My experience with Dr. Hogan was very good. He was very thorough and took time to discuss my questions about surgery and follow-up care.
I have had a lot of problems with my feet for the last 35 years. Dr. Hogan has helped me more than 10 to 20 drs that I have seen over the past years.
Dr. Hogan and his team are excellent. We are lucky to have them at UPMC.
I has a very good experience with the nurse, student doctor and Dr. Hogan.
I really appreciate everything Dr. Hogan has done for my son and for understanding him. It really shows that Dr. Hogan truly cares about his patients in the way he has treated my son. he is very straight forward with him and he has a way of talking to my son and getting through to him like no one else can! Thank you so much!!!
He was thorough and made sure the problem was taken care. He ordered numerous xrays to be sure the fracture was healed and recommended physical therapy when it wasn't functioning properly. We checked in every month or so to discuss progress.
This is the first time at this doctor it was for a injury to my foot
Dr. Hogan did a great job on my foot. I had very little pain after surgery and better than expected recovery. He is personable and made me feel like I mattered.
Everyone that I encountered during this visit went out of their way to be pleasant and helpful.
Dr. Hogan is an excellent physicians
Dr Hogan was wonderful. He explained everything in layman's terms. Excellent doctor!
One of the very best providers I have ever seen. Very knowledgable and extremely caring. Great with explaining information in a way the patient can understand.
I thought Dr. Hogan was very caring and knowledgeable. I would recommend him to friends and family. The nursing staff was very kind and reassuring answering all comments I made with respect.
Dr. Hogan was excellent. He knew my medical history and provided several options for me to chose from for treatment. He explained the surgery option and provided detailed written information on my gout and the surgery. He also discussed the way he would collaborate with a plastic surgeon because of the thin skin it the area. I would highly recommend him to friends and family !
Dr. Hogan was really nice and answered my questions. I left with treatment options and the understanding that they were not necessary unless I felt I needed help.
Dr. Hogan is great! He listens to me and explains things understandably. He feels like a friend as well as my doctor.
UPMC is the most trusted and experienced I have found this is why I drive 3 hours for the care and the knowledge of the doctors are just amazing. I swear by these people
Dr Hogan is fantastic and a wonderful, caring physician.
Very pleasant professional experience from the time I walked in the door.
I love the professionalism by the entire staff from the front desk to the check out desk. Very courteous, very caring, and always with a smile. I would rate this office over a ten!
Dr. MaCalous Hogan did an excellent job of operating on my bunion. I am very pleased with the outcome and I enjoyed working with his team. They were always friendly, compassionate and took time to explain things.
Dr. Hogan and his staff are fantastic. Also really impressed with his resident.
dr Hogan and his fellow were kind and compassionate
Excellent office staff and Doctor Hogan is the best!
I thought my service for my care was all around great. It was a first time visit with Dr. Hogan and he gave me all the information that was needed and i was told if i have anymore questions before i am due back to just call.
I have received the most highly and exceptional care under Dr Hogan and Steven
was very thankful to get in when I did and had a very good visit.
quite pleased with seeing this physician and would choose him again if needed
Dr. Hogan is awesome
Dr.Hogan is an excellent physician and surgeon. He's very caring and down to earth.
Dr. Hogan and the P.I. were wonderful. I trusted them completely and this my first visit to them.
I felt great visit due to level of providers explain the problem, possible solutions, and future expectations. They gave me website to review about my situation, additional support inserts, and helped me use the current support better.
I have the highest regard for my surgeon Dr. MaCalus Hogan and also Dr. Connor Murphy. I was treated with respect and excellent skill - and have complete faith in both of them. They are also very nice kind people and I trust what they say and recommend. Medical Assistant Renee was wonderful - very calm and helpful and excellent in her skills to set my leg in a cast. I feel I am getting the best health care possible with Dr. MaCalas Hogan and his team. Thank you.
I appreciated hearing both a general and technical/specific diagnosis as well as being given a chance for any final questions/thoughts at the end of the visit.
He gave me the most information about what exactly the problem was...explained options and care. Amazed how wonderful the experience was. MUCH better than previous Dr. in all aspects. Thank you all!!
Dr. Hogan is wonderful. I have complete trust in his care for my situation and in the way he plans to take care of my problem. He is an excellent asset to UPMC.
Dr. Hogan is great! I think he did a great job with my surgery and I enjoy my interactions with him. I'd recommend him to others.
Dr was very helpful. I saw hi for a second opinion.
Dr. Hogan and the Orthopedic team were very courteous and expedited our appointment. So, we were not dissatisfied with the longer than 15 minute wait, and were most appreciative of the expedited appointment.
Dr Hogan is great he listened to me and answered all my questions
Dr. Hogan is very professional and I was very pleased with my office visit. He is a very compassionate, caring person.
Dr. Hogan was very kind and understanding of a personal request to use a removable splint instead of a cast during my post-op time due to my claustrophobia. It is also comforting that he is able to joke and smile with me about such a request. He read my personality well.
I very much appreciated how Dr. Hogan listened and acknowledged the history of my injured ankle and past treatments I've tried. He was extremely knowledgeable and generally great at what he does which made me feel really comfortable with my care.
I have always received the best care when visiting Dr. Hogan. The nurses in his staff are very considerate and provide you with great care.
macalus hogan is great- saved me from surgery
Until now I had lost faith in most orthopedists and many physicians. He was both logical and willing to talk on my level, as opposed to speaking on an 8th grade level. He made sense and appeared very knowledgeable. His explanation of the surgery was both logical and well informed. I will not be getting a second opinion as originally planned. He is a very intelligent and I assume capable physician.
UPMC facilities are state of the art as well as their employees. thank you!
The provider asked if I had any questions, when I did he was no where to be found. He spent all of five minutes with me. He kind of brushed me off, when he did try to explain where the incision would be made, his attention was drawn away from the noise outside in the hall... then he left not finishing his sentence. I felt very unimportant to him, why would I want him to perform surgery on me.
Dr. Hogan is a kind, considerate and passionate doctor, he made me feel like he cares about me and the way we handle my healthcare.
The over all professionalism of this office from the front desk, to the medical assistant has been wonderful. I am having surgery to repair my right Achilles tendon and very nervous. The secretary Sharon has been more than just a secretary almost made me feel as if I personally knew her. I would recommend this office to any and everyone. The staff has been nothing but caring and exceptional. I wish more offices would adopt alot of the human touch that this office has showed me and my family. Blessings to them all
excellent and very knowledgable Dr.
This was my first experience with a UPMC Orthopedic Surgeon and I was very impressed with my treatment as a patient; plus, the professionalism of the doctor and his staff.
Professional, courteous, succinct, knows his stuff. Although it was a busy day around the office, Dr. Hogan still took the time to answer my questions.
my experience was excellent. I have already recommended him to others.
Provider answered my questions about my concerns and provided possible solutions
I was a walk-in at the urgent care clinic with a broken bone in my foot. Dr. Hogan was very kind in getting me in to his office the same day and I appreciate his staff making the effort to get me in as soon as possible.
approachable, listened to me (which is rare in MDs)
Efficient and interested. I found this provider and PA and staff to have done a great job in an extremely friendly manner.
Answered all questions. Explained why he ordered the tests he did.
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