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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
Hand and/or Upper Extremity SurgeryShoulder Surgery
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh Medical School Pittsburgh, PA
Allegheny General Hospital Pittsburgh, PA University of Pittsburgh Medical School Pittsburgh, PA
UPMC PresbyterianUPMC McKeesportUPMC PassavantChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC Presbyterian South Surgery CenterUPMC Mercy South Side Surgery Center
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 133
We were made to wait in the waiting room almost 2 hours after our appointment was scheduled. If this doctor wasn't rated highly, I would be looking for a new doctor.
Everything was very prompt and timely which was greatly appreciated. All of the staff involved was very professional and courteous. The entire visit was way better than expected.
I heard a lot of great things about Dr. Baratz and what he has done for patients. Now that my daughter had to see him, everything I heard was accurate. He is the kindest person I met and you can tell he cares.
First visit ever with UPMC. The care was excellent.
I had an excellent experience, overall. As a new patient, I expected to have to wait long for an appointment, but was seen relatively soon. Surgery was scheduled shortly thereafter.
I felt like I was in the room with Ortho surgeon for two minutes and was told to come back in a week; he asked me a question or two and when I answered honestly he didn't seem to get the impression that he believed me. I was very shocked at this and a little disappointed. I wasn't given much direction on what to do during the coming week except finish my medication and if my condition gets worse call emergency room etc. I did feel under duress as soon as the surgeon left room to speak with a sales rep to purchase a splint that was not needed for my condition. I hope this coming weeks follow up appointment goes a little better and I can get some relief from the pain that I expected during my first visit but was told to just wait and see how it goes
All staff seemed very nice. They were professional but approachable also. Very impressed with the speed in getting my appointment. My surgery could have been scheduled sooner had it not been for restraints with my insurance but even with that I am waiting just about 1 month, which works out fine.
Dr. Baratz is the Best!!
first visit, excellent treatment
Dr. Baratz and his medical team were very attentive to my needs, both physically and emotionally. They were kind and showed great compassion for my problem. I had some moments in tears, and I got all the support I needed to understand my situation and proceed to schedule surgery.
This was my 1st experience with this provider. The provider, as well as the staff, was courteous and attentive to my needs.
I always am treated the best when seeing Dr Baratz. I'm extremely satisfied with his service.
all and all had a good experience with the Dr. Baratz
this was last visit of three month process of corrective hand surgery, extremely professional throughout and a very good outcome. all staff in office were excellent, X-rays and splints done quickly, minimum of paperwork and process, usually in and out quick. I am a happy customer.
I was very pleased with my care and the results I was seeking.
So far, my experience with this provider has been excellent!
I had a shoulder replacement in October of 2015, the result of a life-changing accident. I chose Dr. Baratz as my surgeon based on his reputation and expertise, and consider this one of the best decisions I have ever made. Dr. Baratz is clearly talented, but what impressed and reassured me during a very scary time was his thoughtfulness. His sincerity and care are immeasurable, and are shared by every member of his staff, from the receptionists to his nurse Billy, his PA David and his many, equally talented Fellows. His staff follows him from location to location, ensuring continuity of care as well priceless reassurance. Eight months after my accident and seven after my surgery, I remain deeply grateful for the care that I have received from Dr. Baratz and his team. I still have a long road of recovery ahead of me and potentially other surgeries as well. Having Dr. Baratz and his team on my side helps me know that whatever may come to pass, I will receive the best care and outcomes possible.
Baratz is a super guy. always friendly, but straight to the point.
Overall care was excellent. He called me after hours to answer some questions.
The staff and Doctor's were great. Very efficient.
kudos to front office lady and especially Jody, Peg and Dr Baratz. The best
Dr Baratz is truly a caring, wonderful Doctor!
Everyone was very kind and helpful
Exceptional care from the whole staff. I have great confidence in Dr. Baratz and his staff and am pleased with the care I have received.
Dr Baratz provided excellent care and explained my condition thoroughly
I was very pleased with the care and courtesy during my visit to dr.baratz' office. also the care and concern I received during the surgery and after was really great. I felt well cared for and comfortable. I would recommend dr.baratz and his staff to everyone I know.
excellent from start. to finish of 1st Appt and I look forward to the same excellent care during surgery
I always have a good visit with Dr. Baratz and will aways call him with any orthopedic problem.
nothing negative to say about Dr. Baratz or any member of his staff
The intern, the fellow, the physical therapist, and the specialist worked together as a team to address my concerns.
Dr Baratz was extremely knowledgeable and made it a point to explain my condition and issue to me. I felt very well taken care off and enjoyed being seen by Dr. Baratz, since I got the impression that he sincerely cared about me getting better.
Dr Baratz is extremely knowledgeable and professional Very caring physician.
This was my first time seeing Dr. Baratz. My PCP recommended him. He is an awesome doctor! He was very friends and explained everything in depth. He figured out my problem and was able to correct it very quickly! I would definitely recommend Dr. Baratz to all of my family and friends!
Dr. Baratz and his team where on point and thorough. It was actually the best medical appointment I've ever had. He and his team explained things clearly and took my thoughts into consideration. This was a "second opinion" appointment and I was almost emotional at the end. This experience verses my previous experience with his peer from another hospital system was like comparing a sunny day and the darkest night you can imagine.
dr Baratz is an excellent Doctor. I've recommended him to others a few times already.
I was happy with my visit. Both Dr. Baratz and his physical therapist talked to me about the arthritis in my fingers. I was given suggestions and exercises I can do on my own to help me with this problem.
Dr. Baratz and staff are excellent. Their bedside manners are impeccable. Their ability to talk straight and honest put them at the top of my list of doctors to recommend. I have been through this same procedure twice. Once for each hand. If I need anything within the scope of Dr. Baratz's practice, he will be my first call.
the receptionist was extremely responsive & told me to come right down for an evaluation. clearly they leave time for emergencies which was not my experience with other providers. at the office the entire staff was very professional, empathetic and informative. they arranged for surgery within 24 hrs. & anwsered all our questions. i am thrilled that i was referred to Dr. Baratz & his team !! Thank You.
Felt very comfortable in their presence.
I was very pleased to find a doctor who listened.
Outstanding Physician and medical practice. I could not have asked for a better experience!
It was a good visit.
My healthcare provider was very caring and in touch with my injury
I had a great experience with the Doctor and his team.
Dr. Baratz and his team were impressive. His knowledge and experience relating to my injury was comforting and reassuring. All of the office personel were pleasant and efficient. It was my first office visit...I was interviewed, tested, x-rayed and all of my questions were answered to my complete satisfaction in a reasonable amount of time. I didn't experience any undo waiting. I was then scheduled for an MRI and a follow-up visit.
My over all eperience with my visit better than any I've experience. I thank all that participated in my health.
always treated with the utmost respect and professionalism
all good so far
Dr. Baratz has been the best Orthpedic surgeon I have ever received care from!
No complaints !
Very personable and caring. Easy to talk to.
Dr. Baratz and his staff are awesome. I really trust Dr. Baratz. I would recommend him to anyone. GREAT DOCTOR Very easy to talk to
Dr Baratz and his staff are wonderful. They engage me on a personal level as well as medical. It's refreshing to find a physician who cares not only for the problem for which I'm being treated but also care for my personal well being. David Longfelter, PA-C is also very professional and friendly. It's important that patients feel not only that their specialist and staff care about their medical problems but also as a person. This physician and staff embodies this philosophy.
Dr. Baratz has operated on my left shoulder twice, he did a great job. That's why I came back to him for my right shoulder.
Dr. Baratz and all related staff met or exceeded all my expectations. The entire group is excellent.
Dr. Baratz & his staff were very professional & Dr. helped with my shoulder/back pain. Ordered MRI make sure what is going on, gave me an injection so I could be comfortable
All good experiences,but this survey makes very little sense!
Very good experience from the time I entered preop to postop with nursing, anesthesia, with the doctor everyone was so caring about your concerns.
It was my first visit and everything was great!
My experience with Dr. Baratz couldn't have been better. He is a wonderful doctor.
The office Staff as well as doctor Baratz were excellent. I was extremely impressed confident with their approach to my problem and the level of care I received.
My experience was very positive.
My visit to Dr Baratz has been by far my best experience with a healthcare provider and his team in a long time! His team and him met my need and truly care about me. I especially enjoyed Jodi the OT who spent extra time specially fitting me for my splints I needed so I could return to work and not be hindered. I was so pleased with the care I received from Dr Baratz and the staff that treated me!
Pleased with the attention a care I received
Our experience was very good. The staff is excellent and put my daughter at ease
The visit was to determine treatment for a damaged thumb. The appointment was made very shortly after a routine physical during which I informed my PCP of the condition. I was very impressed with the speed and fine treatment I experienced.
Dr. Baratz took the time to get to know me outside of my ailments, which I thought was really cool. He made me very comfortable in his office. I wish he could be my family doctor!
Dr Baratz and his staff are very pleasant and considerate providers. He listened to my concerns and we together figured out the best care for my injury. He is very knowledgable and spend an adequate of time making sure I was comfortable with the decision of care and the brace of choice for my wrist.
Dr. Baratz is an excellent physician who uses his understanding of your personality and history to best advise you how to treat your injury. He is professional as well as his staff and admin folks. It was an excellent experience.
everyone did a great job when I was both in the office and the operating room
Provided comprehensive explanation of surgical procedure in friendly manner.Thoroughly explained risks and what to expect both in the short and long term post op.
Always concerned and helpful and makes my visit pleasant and I dont have the anxiety I sometimes have when going to the Dr.Some of the questions
Overall, great experience with the whole team there.
I seen Dr. Baratz to obtained a third opinion. He was thorough he did testing in which the other two providers did not do, he came up with an alternative instead of surgery the other two doctors wanted to do surgery
I was referred to Dr. Baratz by the UPMC Rehab center on Oxford Dr (Bruce Jacobs and Nick). They believed that I should obtain a second opinion regarding the treatment plan that was proposed by another physician for the finger injury that I had experienced. They noticed that my finger was not healing properly and needed more than physical therapy. They recommended Dr. Baratz and he was able to see me that same day, which was tremendous. The staff at the front desk were awesome from "I am here to help you" attitude and how they worked me into the doctor's schedule. Dr. Baratz reviewed the condition of my finger and proposed it should be splinted for 6 weeks and then re-examined. Bruce Jacobs made a custom split to fit my finger and I was out the door by 5:00 pm. Bruce and Nick took a pro-active approach and let me know I needed to see a specialist and they helped make that happen. I can't say enough about the quality of care I received during this visit. I am only sorry I didn't know about this practice when my injury occurred.
Dr. Baratz is a wonderful and caring person. He is the reason I made a decision to opt for his services. Most of all, he listens and explains things that are very important to me.
Dr. Mark Baratz is. excellent.
I feel confident having him as my surgeon
I had an occasion to work with Dr Baratz when he was at AGH. he is the best. I would tell everyone I know to go to him.
Overall the visit was informative. Dr. Baratz diagnosed and suggested treatment for my hand issue with the best attitude I've ever encountered in a provider. He was excellent.
Overall excellent experience with this practice. Had previously taken care of my mother and resulted in my decision to consult for my pain issues.
Dr. Baratz is the best! I know how busy he is but always feel like he takes time to listen to your concerns regarding surgery. His staff is wonderful from the front desk until checkout. Everyone very caring and attentive.
BEST DOCTOR EVER !
Dr Baratz and his staff are exceptional and exceeded all of my expectations. And when I found out that Highmark would only cover 80% of the surgery, Dr. Baratz's and his staff went above and beyond to quickly find a provider who met the Highmark criteria. If I am ever in a position where I need Dr Baratz's care, I would definitely return to his practice.
I appreciate the concern and care I received from Dr. Baratz and his staff. Thank you!
excellent provider and support staff
very friendly and helpful staff! I would definitely recommend them to others.
Dr. Baratz and his staff were Excellent! !!Dr. Baratz has such a great bedside manor. I would recommend him to everyone.
Dr. Baratz made me feel very comfortable during the visit, although, I was very nervous. I was pleased with my visit and appreciative of his expertise and explaining my diagnosis.
this was first time seeing Dr.Barrets and I was very please .. everyone there very welcoming and took the time with you..
Mark Baratz is one of the best doctors I have ever been to. He takes the time to listen to what is going on with you and seems truly genuine in his concern and treatment for me as a patient. He is truly one of the best. All of the people in the office were pleasant and friendly.
Dr Baratz is wonderful.
I was referred to Dr Baratz by my orthpaedic Dr. I am completely satisfied and have recommended this office to others. Thank you Dr B!
excellent people skills
Quite pleased with the care and knowledge of my medical condition and the way that I was cared for.
everyone that I came into contact with was absolutely top-notch. I had no wait times or problem scheduling. Everyone was very personable and professional. I would absolutely recommend anyone to this doctor and his staff any day
Dr. Baratz and his staff were very respectful and sensitive to me being nervous about my injury and up coming surgery.
The entire visit was fantastic; extremely efficient and timely, very organized and smooth!
everyone at Dr Bretts office has been wonderful, helpful and just very very kind they have definitely made a bad experience good
Dr. Baratz is very knowlegeable, cares about my issue with my hands and is willing to help me His PA Leah made me feel comfortable asking questions about surgery....
very friendly, easy to talk to and understand, took time to answer all my questions and concerns
I think Dr. Baratz is an excellent surgeon and doctor.
dr Barritz is excellent all around! he has the kindest most caring disposition with his patients and his knowledge and medical excellence is so impressive. he has been so good to my family in prior medical situations and we would recommend him to everyone. He is definetely one of the best ! the entire staff was impressive , especially the women who assisted him . she was knowledgable and kind as well!
Everyone at this office was very professional and friendly.
I was treated exceptionally well and have the greatest confidence that my issue will be resolved.
The doctor and his staff were always very kind and caring.
Dr. Baratz even called Super Bowl Sunday to see how I was feeling! A+
Hardly anybody in the office introduced themselves to me. At one point, there were four people in the exam room with me. I do not know how many were doctors. They scheduled me for surgery, but I am not sure who will actually be doing the surgery (the doctor with whom I made the appointment was not the person scheduling the surgery, or providing me with pre-surgery instructions).
Dr. Baratz and his staff are wonderful.
QUICK RESPONSE AND VERY INFORMATIVE
It was a crowded day in the office the day of my visit but everyone did a great job of handling things in a quiet, orderly fashion and the doctor took all of the time necessary to help solve my problem.
my experience was excellent in all ways. I felt very safe and comfortable with the treatment I was given. best medical experience ever.
very friendly doctor!
Always use Dr. B for hand related problems. Always have great success in outcome.
Dr. Baratz is an excellent surgeon! I have been treated by him on several occasions! Would recommend him to any friend that is looking for a good Orthopaedic Specialist!
Dr Baratz is an outstanding doctor and I feel that UPMC should feel lucky to have him.
All was the greatest
I am very pleased and will return to Dr Baratz whenever I need care
Dr. Baratz has a way of making patients at ease. Excellent rapport with patient. Appears very knowledgeable and easy to talk to. Not condescending like some doctors are. I am very impressed. Glad I found him.
If i did not care for this provider, I would never have stayed with him for 7 years. He is wonderful, understanding, caring person.
Dr. Baratz is an exceptional surgeon.
my appointment with Dr. Baratz and his associates was very good experience!
Mark is excellent!
Dr Baratz gets a 10 plus rating from me He has always been very caring and concerned regarding my health problems and I truly appreciate that. He always takes the time for questions and answers them completely. His support staff is also terrific and friendly, as are the receptionist and the techs. I leave the office feeling comforted and at ease.
I was very impressed and if the need arises I will go to him again.
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