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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Michigan Medical School Ann Arbor, MI
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 98
we really like our child's dr.
Doctor is knowledgeable, attentive, and observant. Nursing and reception staff are on top of their work and very skilled at performing their jobs.
Dr. Koenig, nurses and staff are wonderful. They make my children feel at ease. They are easy to talk to and listen to me and my children. They are also very prompt and kind.
Dr. Koenig always spends a lot of time with us and answers any questions I OR my kids have.
We were seen right away and the Doctor took our concerns seriously.He took extra time to talk to my son about his job and his summer so far.
Dr. Koenig goes beyond what is required for a visit, not only providing good care and advice, but asking about my other children that he treated previously. He makes us feel like he knows the family, and is interested. He is very patient, and treats my son with respect. He respectifully speaks directly to my son, gives him time to respond to questions, and gives me time to ask additional questions. I appreciate that he gives advice that I may have already given to my child so that he "hears" it from someone other than Mom.
always very informative and respectful
Dr. Koenig is an excellent doctor. He has cared for my children for the past 20 years. I hope that someone actually reads these comments and knows just what a "special" and "caring" doctor he is and how much dedication he puts into his job every time he sees the children. My boys have always felt comfortable and respected Dr. Koenig's opinion and the things that he talked about with them. Please, please, please, let him know how much we appreciate his services and care throughout the years.
when my son was a baby. he had diaper cream on his butt rash. this dr checked his rash then out his finger in my sons mouth. not a fan
Mark Koenig has been my families pediatrician for decades, never once a bad experience with either of my children or any of my siblings. 10/10 would recommend. he's an amazing listener and really takes the time to decide what's best for the child in his care.
Doctor K always makes a point to address any concerns quickly while considering the young patient in the room. He always speaks to my sons directly which both calms them and is probably a better indicator, evaluative method.
Dr. Koenig excellent provider! I've brought all three of my sons to him & he has given all of them Excellent care! He is kind, caring & personable.
Our previous care provider left the practice and we have been seeing Dr. Koenig since then. He has been excellent. My son recently turned 18 and has signed the document granting me permission to his medical info. Dr. Koenig has treated him with much respect and has made him feel adult like with also keeping me in the loop. I truly appreciate it.
Very Happy with Dr. Koenig. He is THE BEST.
He actually changed my sons appointment to a spot so he had more time to spend with him because it was more then an ear ache or sore throat. It was stomach and migraines.
I have complete confidence in the care I receive here. All know me and my family well.
Dr. Koenig and his nursing staff are incredible. They make office visits personal and pleasant. My children don't mind going to the doctor as they trust Dr. Koenig and know that he has their best interests in mind at all times.
I cannot day enough nice things about Dr Koenig. He talks directly to the children about very relevant and important topics; he is clear; perceptive and upbeat. Dr. Koenig never rushes you and will take as much time as needed to answer your questions or concerns. He is a true professional.
Walk in appointment... daughter has flu... very happy with speed of visit and care given
care was excellent
I recommend Dr. Koenig every time someone is in search of a child care provider.
This provider is good
I had not seen this doctor ever and he was incredibly nice and easy to talk to. He was very engaged in asking my daughter about what her playing lacrosse. Didn't feel like he was in a hurry!
Dr Mark took the time to listen to our questions, and fully explained the pros and cons of the acne medication we were considering for my daughter.
Took great care of my 3 year old... was very patient with him
i appreciates that Dr Koenig took the time to talk to my son, who is 12, and explain what he was thinking with regards to whybhe was sick instead of just talking to me. i think it is good for kids to feel included once they are old enough to understand.
My past 2 visits did not go well at all. Dr Tucker faulsly diagnosed a skin rash that I've had. When I brought this to Dr Koenig's attention, he completely ignored it. I'm still suffering from the same skin rash 3 weeks later
He always takes time to first talk with the child and make him feel at ease. after getting info from the kid he gets started and always talks with the child first then us. makes the child feel very important and that he matters
love this office love our Dr.
Love the doctors, nurses, and ancillary staff at this office. All are caring and go above and beyond (from the check in to the check out). My kids were rowdy and tired but everyone made me feel like they were little angels. Thanks from a tired mom!
I'm very happy with her provider.
good visit. they got my sick daughter in quickly and dr Koenig was very attentive
My son's regular pediatrician was not available for his well appointment and Dr Koenig seemed to have gotten himself familiar with my son's history before the appointment which was very helpful. overall great experience.
We love Dr. Koenig!
wonderful no-nonsense and kind physician. the archetype pediatrician
Dr. Koenig seems to have a script that he uses with all of his patients. I didn't feel that he was really listening to us or focusing on my child. For example, when he asked about potty training, he didn't really listen to our response but went ahead with what felt like generic, standard advice. This is fine because we don't really need help with this, but it makes the visits seem fairly useless and unnecessary. I also would have preferred that he talk through his examination with my child as opposed to directing the conversation toward my husband and I. At three years old, my child is curious and interested in what is happening around and to him - I feel that his medical care should reflect this.
de koenig was very thorough , very holistic with all aspects of our sons mental physical health, life in general.
We have always loved Dr. Koenig he talks to my son and that means a lot,, he really cares,, very thorough
I have been taking my children to Dr. Koenig for 20 years. He is an excellent doctor. He is always interested in the children's lives, not just their current physical condition. He always explains events, conditions, medications, and social activities relevant to their age in terms they can understand.
Our experiences have been good so far.
we love Dr Koenig and CCP
This was our first visit since moving to the area and Dr. Koenig was very gentle yet firm, my son seemed to be in a trance when Dr. Koenig examined him. My son is typically strong-willed and lets you know it, so I was very impressed!
Dr. Koenig is an amazing doctor. great with my kids
my son has been seeing Dr. Koenig since he was a newborn. he listens to me and my concerns and explains things to me and my child. I have recommended him to several people.
Dr Koenig is an excellent Doctor and I would recommend him to all
I know people who rank this provider one of the top in their choices to see their children, but I didn't see a great bedside manner for a younger child. The provider could tell my child was apprehensive when he walked in the door. He didn't try to chit chat or make her smile. When he went to check her ears I said, "he is looking for bunnies" because it was something the provider I like her to see regularly volunteered at the last sick visit when we first met her. This provider didn't pick up on it as an invitation to play along. The visit was more uncomfortable than it needed to be for the child, the parent, and the provider.
We could not be happier with Dr. Koenig. He has the best interest and care for all three of our children.
My care provides was not only knowledgeable and medically experienced, he took the time to provide me health and life tips. He actually cared about me.
I am extremely upset that dr Koenig partially retracted my sons intact foreskin when I asked him not to.
the doctor made the kids feel at ease
the doctor spoke to my kids about sensitive subjects in an easy to understand... non embarrassing way... he did an excellent job
very comforting and helpful
Dr. Koenig always make the patient feel comfortable.
He brought a potential concern to my attention and ordered a test to get further information.
Very helpful staff. Dr Koenig keeps it simple and gives me confidence as a parent.
Dr. Koenig always makes sure to take plenty of time with us - I always leave feeling like my concerns/questions were addressed appropriately. He even asked the boys if they had questions at the end of the visit.
very professional and efficient.
Dr. Mark Koenig has been our boys' doctor since birth. We have been satisfied with the over all care we receive. A couple times, I feel I have had to make my voice heard by speaking up and doing so repeatedly.
Dr. Koenig critically assessed my child's problem and came up with a very reasonable plan. He also discussed next steps if the medication he prescribed does not resolve the issue. I always feel very comfortable taking my child to CCP.
absolutely love Dr. Koenig! would recommend him any time !
we love dr. Koenig!
Dr. Koenig always spends a good deal of time with my children. he is very thorough and kind. he always makes sure we have no questions. if he feels he has one, he can see that. he is a fantastic provider.
My child has been seeing Dr. Koenig for the past 15 years and I would continue to see him. He is always patient and explains everything to not only myself but to my child. I would not want to receive care anywhere else.
provider does not listen well when asked questions. completely ignored one of my questions
Dr. Koenig is the best! He listens and always has helpful recommendations. I trust him to take care of my son, and I would recommend him.
I brought my son in for flu symptoms and the doctor insisted it was everything else but the flu, because the flu season is officially over. So he swabbed his throat for strep, which he had to redo and the second time made my son throw up, which he's never done before. Then the doctor try to say that my son was just gag sensitive. Then he printed me out a sheet to get blood drawn for mono and promptly left the room without a good bye or anything. I didn't even realize the visit was over and just stood there for a minute. And of course he didn't have mono, but I have been treating him for flu symptoms. I'm very disappointed.
doctors were kind and knowledgeable. it was comforting hearing reassuring information and answers to our questions.
we love Dr Koenig!
Dr. Koenig is not my children's regular provider, but we've always loved seeing him when Dr. Tucker is not available. He is great with our kids and has always addressed any concern we have had. He's a great doctor!
I have gone to the same Dr since birth. I will be turning 21 and now I have to find another provider, this is upsetting to me. I have always enjoyed my visits here.
The office always gets us in for a sick visit the same day. Dr Koenig always listens to us and spends a lot of time with us and I feel confident in his care.
A Great provider
My son was not happy about going to the doctor and told Dr. Koenig that he did not like it there. By the end of the visit my son was laughing with him. When we got in the car my son asked if he was a doctor doctor. I told him yes and he asked to see Dr. Koenig for his visits. Thank you for making my son feel comfortable.
Dr. Koenig is an exemplary, compassionate, and knowledgable care provider
Care provider did not listen and seemed annoyed at my questions
Dr Koenig is always so patient with my son. He helps ease the child's fears and keeps them distracted. He is always so pleasant and friendly...
I have three kids and all their appointments were back to back and we got in and out with in an hour! It was great!
We usually see Dr. Gordon. Every experience is a great one. She's a great Dr.
We are very fortunate to have Dr. Koenig as our children's physician all these years. He is a dedicated doctor and takes his time every time he sees our boys.
This is the first time we saw Dr. Koenig, My son and I are very pleased with his care and will schedule all future appts with him.
Dr Koenig is always very patient & thorough with our visits. He addresses all of my concerns & explains things easily. Most importantly my kids feel comfortable with him & always tell him how they are. He tells them what he is checking them for, what his findings are, & what his prescribed treatment is. I think this is important to help children feel comfortable & confident with doctors. The staff is equally efficient & kind. If I call with a concern we are usually seen that day.
We always have a wonderful experience.....
Dr. Koenig is THE best!
The doctor and staff consistently provide a high quality of care to my family, and that means so much to us. Thank you.
Great practice! Both drs. and nurses are great.
Dr. Koenig took the time to listen to my son's questions and answered them all to his satisfaction.
Excellent physician, excellent staff.
very professional and thorough
always a pleasure to see dr Koenig, he's very experienced & very easy with my kids, trust his judgement fully
AGAIN, WAAAY too fast talking doctor we feel just doesn't take the time out to actually listen to what we are saying. We let our son go in alone hoping he would listen to him. Clearly we were wrong.We are either extremely stupid parents or we both just feel the doctor doesn't have time to listen to us. We like him as a person, he just makes us feel like he doesn't have the time for us.
Dr. Koenig is fantastic.
We LOVE Dr Koenig! your team at CCP is fantastic!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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