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MD, University of Michigan Medical School Ann Arbor, MI
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 81
The office always gets us in for a sick visit the same day. Dr Koenig always listens to us and spends a lot of time with us and I feel confident in his care.
A Great provider
My son was not happy about going to the doctor and told Dr. Koenig that he did not like it there. By the end of the visit my son was laughing with him. When we got in the car my son asked if he was a doctor doctor. I told him yes and he asked to see Dr. Koenig for his visits. Thank you for making my son feel comfortable.
Dr. Koenig is an exemplary, compassionate, and knowledgable care provider
Care provider did not listen and seemed annoyed at my questions
Dr Koenig is always so patient with my son. He helps ease the child's fears and keeps them distracted. He is always so pleasant and friendly...
I have three kids and all their appointments were back to back and we got in and out with in an hour! It was great!
We usually see Dr. Gordon. Every experience is a great one. She's a great Dr.
We are very fortunate to have Dr. Koenig as our children's physician all these years. He is a dedicated doctor and takes his time every time he sees our boys.
This is the first time we saw Dr. Koenig, My son and I are very pleased with his care and will schedule all future appts with him.
Dr Koenig is always very patient & thorough with our visits. He addresses all of my concerns & explains things easily. Most importantly my kids feel comfortable with him & always tell him how they are. He tells them what he is checking them for, what his findings are, & what his prescribed treatment is. I think this is important to help children feel comfortable & confident with doctors. The staff is equally efficient & kind. If I call with a concern we are usually seen that day.
We always have a wonderful experience.....
Dr. Koenig is THE best!
The doctor and staff consistently provide a high quality of care to my family, and that means so much to us. Thank you.
Great practice! Both drs. and nurses are great.
Dr. Koenig took the time to listen to my son's questions and answered them all to his satisfaction.
Excellent physician, excellent staff.
very professional and thorough
always a pleasure to see dr Koenig, he's very experienced & very easy with my kids, trust his judgement fully
AGAIN, WAAAY too fast talking doctor we feel just doesn't take the time out to actually listen to what we are saying. We let our son go in alone hoping he would listen to him. Clearly we were wrong.We are either extremely stupid parents or we both just feel the doctor doesn't have time to listen to us. We like him as a person, he just makes us feel like he doesn't have the time for us.
Dr. Koenig is fantastic.
We LOVE Dr Koenig! your team at CCP is fantastic!
Dr Koenig is the best. no nonsense and caring
I thought I was crazy last time that maybe I miss the doctor washing his hands so this time I paid particular attention. he did not uses soap just ran his fingertips under running water for a few seconds before he STUCK THEM IN MY CHILDS MOUTH. I am completely disgusted by this. and doubt I will see this doctor for our next visit if ever again.
Kind, knowledgeable, professional, easy to talk to
All interactions were very positive
Dr Koenig is very caring and informative, and all of the staff in this office are exceptional.
physician did not introduce self nor wash hands prior to seeing child upon entering the room
Dr Koenig is the best pediatrician
Overall a great provider. I did call Dr. Koenig and left two messages for a call backs prior to being seen this day in the office. The calls were not returned. I am not sure what was up with that.
always a great visit. glad that my kids can keep seeing the doctor during college years
best visit yet. No time spent in the waiting room or exam room. things have really improved.
provider needed to introduce himself when he came in....he didn't do so for quite a bit. This was our first encounter with him
He was good with my daughter . It seemed like he could care less about being friendly to me (her mother) . he didn't even say bye to me when he left the room.
everyone is always friendly
We decided to see a different provider for this well check after meeting this provider when my child had been sick. He was great.
Appointment felt a little rushed.
Dr Koenig is very thorough when considering the best care needed for both of my children. The organization of the office hours & doctors that are staffed allows my kids to be seen the same day as my concerns.
Excellent - Dr Koenig was my son's primary care doctor until he turned 18 and left pediatric care. Would recommend him to anyone. He was also my daughter's (the patient for this survey) until she reached puberty and at that point, she just preferred to see a female doctor. She now usually sees a female Dr in the group.
I have had all three of my children here at CCP Natrona Heights. Tgey have always been kind, helpful to myself and my children
GREAT little wait time,EXCELLENT STAFF! THANK YOU ALL! ;)
excellent office and office staff I am appreciative of the entire office as well as the pediatricians
Dr Koenig is absolutely fantastic. office staff as well.
We walked in at the very end of the sick child hours (five min before close) and they still saw us. I had just gotten home from work and turned right around to take her to there. They were all very understanding and forgiving us walking in at the absolute last minute, and I'm so glad they saw her because she really needed to be seen immediately. They made sure we had our prescription called in before we left and urged her to start on it that night. Thank you so much to Dr. Koenig and the team that were still there so late!
Wonderful Doctor and staff for 16 years.
I was very impressed with Dr. Koenig. He is great!
I was very impressed with Dr. K. He is not our usual doc, as we attended the walk-in clinic that day. He was warm and friendly, very professional, and talked with and questioned my 12 y/o dtr- not me- about her condition, which I thought was very appropriate and respectful to her. Most doc's would talk with me about her, but Dr. K didn't. I liked that a lot. He did address me as appropriate too, which was also very good. Very good experience!
excellent Dr's at CCP! I'm so blessed to have them as my sons Drs!
Was skeptical about a new Dr. since Dr. Daly left the practice, but Dr. Koenig assured me (through his actions) that the care of my children will still be excellent. Thanks.
Always good care with Dr. Koenig and the staff.
always a nice experience. everyone is always nice and it's a clean environment.
Would not go to any other practice.
We love Dr Koenig! He is always very caring, attentive and knowledgeable.
Very satisfied with everything about the provider!
the visit was great! we had always seen Dr Daly before his retirement and theven transition was seamless
very nice to have a call back from the doctor.... I usually only speak to a nurse over the phone. nice personal touch. I appreciated him taking the time to do that.
very helpful and quick to get sick appt
Dr. actually personally called me on a Sunday morning to give me my sons test results! excellent dr!!
She usually like woman doctors but Dr.Koenig was great with her... she asked to stay with him..
Dr Koening called this AM to check on how my daughter was feeling. In my opinion, he went above and beyond his obligation and I appreciated it. Thank you!
Dr. Koenig has always shown great care and patience with my children. He is very approachable and personable.
We are very pleased with this Dr. & his staff, we are glad we picked this Dr.
It was apparent that the provider did not review the answers to the developmental milestones questionnaire prior to seeing my child. He ended the visit and indicated everything looked great and told us goodbye but came back into the room a few minutes later. He then showed concern for my child's development based on answers I had provided to the questionnaire. At that point I felt like he had no time to devote to discussion only a few seconds to refer us for further evaluation.
we love Dr. Koenig and would recommend him to anyone needing an excellent pediatrician. now that my girls are getting older they have requested a female doctor, but we want to be clear it is only because they are shy and would feel more comfortable with a female. Dr. Koenig's intern was wonderful too!
Dr. Koenig is an excellent health care provider for our girls. we have been thoroughly satisfied with his care for about 5 years now. My girls are now 11 and 13 and they have asked me to change to a female doctor. I will be requesting that change, but only because they would prefer a female. Dr. Koenig is amazing with kids and we really do appreciate all he has done for us.
A wonderful provider and human being! Mark is knowledgable, kind, efficient, and great with kids.
Very nice and easy to deal with.
our visit was excellent. Dr Koenig was very caring and took his time with my son. thank you
Dr and staff were excellent and I would highly recommend them to others
I'm very pleased with the care from our office ,and they always fit us in and are always very caring and nice.
love this office! always very helpful and they get to the point
Dr. Koenig is a excellent Doctor. I feel every comfortable with my child being under his care.
this was the first time to see this Dr and he was great with my son. he was thorough & very kind even jovial to keep the appointment mood light despite him being ill. it was so nice
The staff at this office is always friendly and helpful.
All great experiences
We have a 45 less than convenient commute to see our Pediatrician Dr. Koenig but we do it because we value his expertise and care that he has provided since our boys have been babies.
We have been going to Dr. Koenig for many years now... 3rd child. Excellent attention every time. Personal and caring.
He was very patient with our very fussy child.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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