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Magee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 67
We decided to see a different provider for this well check after meeting this provider when my child had been sick. He was great.
Appointment felt a little rushed.
Dr Koenig is very thorough when considering the best care needed for both of my children. The organization of the office hours & doctors that are staffed allows my kids to be seen the same day as my concerns.
Excellent - Dr Koenig was my son's primary care doctor until he turned 18 and left pediatric care. Would recommend him to anyone. He was also my daughter's (the patient for this survey) until she reached puberty and at that point, she just preferred to see a female doctor. She now usually sees a female Dr in the group.
I have had all three of my children here at CCP Natrona Heights. Tgey have always been kind, helpful to myself and my children
GREAT little wait time,EXCELLENT STAFF! THANK YOU ALL! ;)
excellent office and office staff I am appreciative of the entire office as well as the pediatricians
Dr Koenig is absolutely fantastic. office staff as well.
We walked in at the very end of the sick child hours (five min before close) and they still saw us. I had just gotten home from work and turned right around to take her to there. They were all very understanding and forgiving us walking in at the absolute last minute, and I'm so glad they saw her because she really needed to be seen immediately. They made sure we had our prescription called in before we left and urged her to start on it that night. Thank you so much to Dr. Koenig and the team that were still there so late!
Wonderful Doctor and staff for 16 years.
I was very impressed with Dr. Koenig. He is great!
I was very impressed with Dr. K. He is not our usual doc, as we attended the walk-in clinic that day. He was warm and friendly, very professional, and talked with and questioned my 12 y/o dtr- not me- about her condition, which I thought was very appropriate and respectful to her. Most doc's would talk with me about her, but Dr. K didn't. I liked that a lot. He did address me as appropriate too, which was also very good. Very good experience!
excellent Dr's at CCP! I'm so blessed to have them as my sons Drs!
Was skeptical about a new Dr. since Dr. Daly left the practice, but Dr. Koenig assured me (through his actions) that the care of my children will still be excellent. Thanks.
Always good care with Dr. Koenig and the staff.
always a nice experience. everyone is always nice and it's a clean environment.
Would not go to any other practice.
We love Dr Koenig! He is always very caring, attentive and knowledgeable.
Very satisfied with everything about the provider!
the visit was great! we had always seen Dr Daly before his retirement and theven transition was seamless
very nice to have a call back from the doctor.... I usually only speak to a nurse over the phone. nice personal touch. I appreciated him taking the time to do that.
very helpful and quick to get sick appt
Dr. actually personally called me on a Sunday morning to give me my sons test results! excellent dr!!
She usually like woman doctors but Dr.Koenig was great with her... she asked to stay with him..
Dr Koening called this AM to check on how my daughter was feeling. In my opinion, he went above and beyond his obligation and I appreciated it. Thank you!
Dr. Koenig has always shown great care and patience with my children. He is very approachable and personable.
We are very pleased with this Dr. & his staff, we are glad we picked this Dr.
It was apparent that the provider did not review the answers to the developmental milestones questionnaire prior to seeing my child. He ended the visit and indicated everything looked great and told us goodbye but came back into the room a few minutes later. He then showed concern for my child's development based on answers I had provided to the questionnaire. At that point I felt like he had no time to devote to discussion only a few seconds to refer us for further evaluation.
Dr. Koenig is an excellent health care provider for our girls. we have been thoroughly satisfied with his care for about 5 years now. My girls are now 11 and 13 and they have asked me to change to a female doctor. I will be requesting that change, but only because they would prefer a female. Dr. Koenig is amazing with kids and we really do appreciate all he has done for us.
we love Dr. Koenig and would recommend him to anyone needing an excellent pediatrician. now that my girls are getting older they have requested a female doctor, but we want to be clear it is only because they are shy and would feel more comfortable with a female. Dr. Koenig's intern was wonderful too!
A wonderful provider and human being! Mark is knowledgable, kind, efficient, and great with kids.
Very nice and easy to deal with.
our visit was excellent. Dr Koenig was very caring and took his time with my son. thank you
Dr and staff were excellent and I would highly recommend them to others
I'm very pleased with the care from our office ,and they always fit us in and are always very caring and nice.
love this office! always very helpful and they get to the point
Dr. Koenig is a excellent Doctor. I feel every comfortable with my child being under his care.
this was the first time to see this Dr and he was great with my son. he was thorough & very kind even jovial to keep the appointment mood light despite him being ill. it was so nice
The staff at this office is always friendly and helpful.
All great experiences
We have been going to Dr. Koenig for many years now... 3rd child. Excellent attention every time. Personal and caring.
We have a 45 less than convenient commute to see our Pediatrician Dr. Koenig but we do it because we value his expertise and care that he has provided since our boys have been babies.
He was very patient with our very fussy child.
we've always been very satisfied with Allegheny peds and Mark Koenig
we were both very pleased with our visit thanks.
We love the staff and doctors. Always excellent care!!
Dr. Koenig interacted and communicated wonderfully with my son
CCP has been there from day 1 and will be there until my child is no longer allowed there due to age. We love CCP!
Dr Koenig is the best. He has been our pediatrician for many years, for this child and 3 others. He is always professional, thorough, listens to me and the kids. All of the staff are also very professional and courteous. This is really a great practice.
Love this practice! Everyone has your child's best interest at hand!
They are always open and honest with yuor child's heath!
Dr. Koenig was excellent, this was our first appointment, and although the records were still in transit, he listened to my concerns, looked up my infant's immunizations, explained everything. He addressed and remedied an issue that had been overlooked at our prior pediatrician office. Dr. Koenig was very thorough and pleasant.
We LOVE this office and the entire staff! They are always very courteous, professional and show concern when my child is not feeling well.
Super staff!!! I really enjoy Dr. Koenig and so do my daughter's. Thank you Dr. Koenig!!!
We love Dr. Koenig. He is the very best! my girls are getting older now and becoming shy about a male doctor performing their physicals. Dr. Koenig is very patient and talks to them just like an adult, very caring and kind.
fantastic place that's why I come back
The dr doesn't let you speak. He speaks over you if what you are saying isn't important to him.
Doctor moved through the appointment too quickly and when I asked questions he was quick to dismiss them. I appreciate that he is somewhat "old school" and believes that the natural variation between babies is nothing to worry about - I feel like this too. However, he rushes through appointments and barely allows any time for questions; I had to pull him back in the room to ask a question about an ongoing medical issue. He also ordered a test without explanation - I had to call the nurse later to ask questions about why the test was ordered. I would appreciate a little more time and interest in my child's well being. Thinking of switching pediatricians.
I arrived ten minutes later than my daughter. She had already been taken in to her appointment, her hearing had been checked, she had been weighed, and the doctor was already on his way out after the exam within that 10 minutes. This was a routine exam, so I wasn't expecting a long exam, but 10 minutes seems a bit hurried for that amount of activity. My "Very Good" ratings are on past experience as there was very little interaction at this visit.
Dr. Koenig always listens to our concerns and treats us with respect.
I am a HUGE Dr. Koenig fan. He has been a wonderful doctor throughout the years for both my children. He also caught that my 3yr old daughter was having atrial fib and helped to get her stabilized over the years. Can't say enough good things about him.
Dr. Koenig is a remarkable doctor. He is the best.
By far the best doctor my children have seen, wouldn't want anyone else
Dr. Koenig is always friendly and professional. My son began seeing Dr. Koenig several years ago after Dr. Boyle could no longer practice medicine and my son has always enjoyed seeing him. Dr. Koenig shows genuine concern for my son and his well being.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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