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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, West Virginia University Morgantown, WV MSN, University of Pittsburgh Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 101
We adore Kathy Kelly. We have been going to her with our children for the past 12 years. She is absolutely the best. We drive over an hour to keep her as our children's doctor. She has been extremely supportive and compassionate to our children. She is an amazing human being and we are beyond blessed that she provides care for our children.
Always a great experience
kathy is awesome. she listens. I was for walk in. when it was her I did not mind waiting because she listens and takes her time with each patient
I love Nurse Kelly-she is warm, knowledgeable and caring. My children love her too.
great office filled with respectful people.
We adore Kathy. She is thorough, accessible, and evidence based. My 4 y/on son never fears going to see her, even when there are shots involved. She can be silly and engaging when needed and very adaptive to my sons mood. A true asset to the practice.
We love seeing Kathy and look forward to check ups! She is always kind to both my daughter and I, is knowledgable about my daughter's history and patient with my questions.
We LOVE Kathy! She is a part of our family, and we always look forward to seeing her!
I appreciate the care givers' offer to help feed and change the diapers of both my two new-born boys. That was very much appreciated!
I sincerely appreciate the care provider offering to help feed my children during the visit. I appreciate the care provider helping change the diapers of my two new-born boys.
As always, Kathy has been the best physician pertaining to my children making sure they are both physically and mentally well. My experiences with the office and staff has always been welcoming!!
I always have a great experience. We live in White Oak which is 40 minutes away on a good day without traffic. I often think to myself I should find someone closer...then I come for a check-up, or I get amazing help for sickness, ER visits, or even questions and I know we will stay here as long as my kids need a pediatrician. I would recommend this place and Kathy Kelly especially to anyone....and often do.
Cathy was excellent and very knowledgeable in every field that my husband and I had questions in. She was very easy to speak with and gave us a chance to ask any questions that we may have had. I felt very comfortable with her as she was providing care for myself and our child.
Thank you for being so sensitive, kind, and patient with my child. He was scared about hurting his eye, and everyone at the office was so good with him.
Kathy Kelly is AWESOME and the staff at CCP centre ave are all AWESOME!!!
we have been seeing the physicians in this office for 16 years. My son called me from school and had extreme pain in his neck. I called the office immediately but they were close for lunch. I went there anyway to see if someone was in the office. The receptionist checked with Kathy Kelley who agreed to see him during her lunch break. She was fantastic and she believed a lot of my concerns. My son was in such bad pain I would have gone to the ER had she not agreed to see him. I am extremely grateful for her willingness to see him and for the excellent care we always receive at this office. Everyone always goes above and beyond.
I love Kathy Kelly! I also see her for my daughters needs as well. She is awesome!
She was very polite and courteous.
Kathy Kelly is the best nurse practitioner, love her. My kids are in the beat hands when seeing her.
she was very thorough. gave good suggestions for treatment.
I value the care that Kathy provides to me and my children. She's one of the best provider's.
Kathy is very thorough and takes time to answer any questions that we have. I completely trust her.
she act like she shouldn't be working with any child. she doesn't know my son and going to recommend that I get him evaluated for behavioral problem. He's 3 years old with a amazing imagination and not only was I offended but pissed off as well. maybe she needs to reconsider working with children if she can't tolerate children
Kathy has helped us from day one. I trust an value her opinion when it comes to my children's health and well being.
always excellent and thorough and caring; she has been our provider for 12 years now
Kathy provides wonderful care when we come to see her. She provides us with meaningful feedback and resources that are always helpful to us as parents. We are so grateful to her for all she does for our family.
I love Children's Community Pediatrics. All 3 of my children are patients there. For the past 3 years I have nothing but good, positive reviews!
I love Nurse Kelly, she is caring and seems to take a genuine interest in my family. She always tries to have me schedule appointments that will accommodate all my kids. She is gentle with my kids and her experience really comes through.
I love Ms Kathy and we love the office
I love and appreciate the services and plans on continuing to bring my children there
We had an excellent experience. Kathleen Kelly was fantastic, we will be following with her as much as possible for continuity. We were promptly seen, the nursing staff was very profession and Kathleen had a wealth of information that was very helpful for us as new parents. I also appreciated that she is a trained lactation consultant and took the time to help trouble shoot breastfeeding issues with me. Very pleased overall.
Since the birth of my children I have used this provider. I am very pleased with her overall professionalism, expertise and personal knowledge concerning my children and their individual health needs as well as their overall well-being. Ms. Kelly always returns my calls promptly, she provides any requests needed for school purposes. She is very thorough pertaining to follow through and addressing any concerns I may have. I look to her for advice regarding referrals and resources and she is very diligent in providing information, compassionate, and she has great relationships with my children. Ms. Kelly genuinely cares about her patients and this is why for over 20 years I have entrusted her with treating my children's healthcare needs. She is very patient, informative and firm when necessary to ensure my children also understand the importance of taking care of themselves health wise. I also recommended Ms. Kelly to friends and family, their children are all patients and are very pleased.
Kathy Kelly has been an excellent support and care provider for our newborn son. Her skill as a nurse practitioner and a lactation consultant has offered us in valuable resources, clear answers to our many questions as first time parents, and helpful solutions when we have encountered challenges with breast-feeding.
Kathy Kelly is an excellent provider.
Kathy is kind caring and compassionate all my children and myself adore her. she knows and remembers details
Kathy is wonderful!
Kathy is a trusted care provider. She's wonderful at communicating and very knowledgeable!
Visit was quick and accurate. They gave me peace of mind and the baby was doing better a few days later.
she is really the best! my teenagers can,talk to her and feel very comfortable.
we love our pratice and practitioner
I've been with this office for 23 years total always a good experience! Kathy Kelly is excellent, my family and I love her and she always goes above and beyond!!
Kathleen Kelly is excellent! I have 3 children ages 12, 8, and 6. The 'doctors' were there at the hospital, after birth, and that's important. But she's been there through all the years, all the tears, all of the bumps and bruises and all of the stories. She knows me and knows my kids. I could not ask for a better 'pediatrician'. When my 1st daughter was born, we lived 20 minutes away. When she turned 3, we moved to 'the country' and I had 2 more kids. Now we live an hour and 15 minutes from the office. I've been traveling all that way for 9 years. People out here think I'm crazy that I drive 'all that way" but I tell them that I wouldn't have it any other way because "She's the Best!"
We were very lucky to have the best care provider we could have possibly wanted. We love Kathy and the attention, care and patience she has shown us is unmatched.
I love this office Kathy Kelly is the best she has been my daughter doctor since she was born I love her service
I was so thrilled coming home from my appt because this provider gave me confidence being a newborn mom. She taught me so much about breast feeding and caring for my baby.
Kathy Kelly is exceptional and very professional. She has cared for my children from birth to my Until eldest child was about 18 years old. I still have two teenagers that she treats and now a grandson. I appreciate her orofessionalism, honesty and respect for me as a Mother. we work well as a team concerning my children's health and well-being. Kathy promptly responds to messages when I call the office with questions or concerns. She has an excellent track record with me in regard to my children's overall care. I trust her expertise and she will research and find additional resources as needed when necessary. I am very pleased as is evident by my continuing to choose Kathy Kelly as the health care provider for my daughters and grandson for over 22 years now!
This office is amazing, it is the only UPMC facility I continue to use.
Everything was great
Kathy is wonderful. My children enjoy going to the office because of Kathy - they are never afraid. She talks with them, engages them with play and connects with them. She discusses all of our concerns and never diminishes them. I am so thankful to have Kathy as a provider for my children.
I have nothing but good things to say about the care that we have received from Kathy Kelly. There are closer practices to our home that we could easily go to, but I've been bringing my children to her since they were infants. She always listens with compassion to me and my children and I really appreciate how she asks leading questions to my children to get them to talk to her and feel comfortable. Thank you, Kathy!
excellent for first meeting!
she is always polite and knowledgeable of our children's health history. she is an excellent provider!
I do not personally care for this provider. I will be scheduling with a different provider for my children's next visit. my daughters also had complaints and were not happy with her as their doctor.
Kathy has cared for my children over the last seven years. She's attentive, compassionate, and kind. My children know her and have a strong comfort level with her and the care she provides.
Dr. Kelly has taken care of all 3 of my children over the past 10 years and has been nothing short of amazing every single visit!
I love Nurse Kelly. She is attentive, thoughtful, and kind. She seems to take a genuine interest in my children.
My son has been seeing Kathy since birth. She was my IBCLC and now sees him for well child. We both love her. She is professional, evidence based, and attentive to both needs of parents and child.
I travel to your office from White Oak because I have always been extremely pleased by the level of care, the friendliness, and professionalism of Kathy and all your staff. They are the very best and we wouldn't leave Kathy for anyone. All of the staff are superb.
Cathleen has been my sons pediatrician for years and we love her! we would never leave her care. My son has grown to care for her. she knows everything about him and we love it that way!
We love Kathleen Kelly as our childrens' primary physician. She is always friendly, comforting and an excellent Dr. She is always available. and encourages us to call her if we ever need anything for our little ones. We feel very fortunate to have her care for our boys, and we trust her. She has been the best pediatrician we have had. That says a lot, considering our children's age from teenagers to 3 weeks old!
always a good experience
We always have a good experience with Kathy and the nurses at the Shadyside office. I always feel like my questions are thoughtfully answered and that I can reach out if anything else comes up.
Upmc is lucky to have Kathy Kelly. She is the best!
Kathy was very thorough and spent lots of time with us discussing my son. she went out of her way to address any concerns we had.
Nurse Kelly is excellent at her job. She is caring and professional, and she makes me feel like truly care about my children's health and progress.
Kathy KElly has always shown professional care and interest for my children's health along with emotional being. I have Always trusted them under her care.
Kathy is always excellent with my children she knows every single one of them and is attentive and compassionate to their needs. Kathy is like part of our family I am gald we have her!
This was our first visit to this place and we are truly amazed with the staff (from the receptionist to Kelly). Service was really quick, they treated us very nicely! So, we are very pleased with their service. On a special note, Kelly is awesome! She tried her best to handle my little one although it was really tiring for her!
I love this practice been going to them since 2000. I trust them with my children's care.
I love Kathleen Kelly - she's so good with me and my baby
We really love Kathy -- she is helpful and attentive. I always feel like she is giving us sound advice tghat is in the best interest of our child. Since the first day we saw her (when our baby was 3 days old), Kathy instilled confidence in our ability to make the right choices and care for our child. She has also been a great help in our breastfeeding journey. We just moved 45 minutes away, but we will continue to see Kathy for our daughter's health care.
The nursing assistants in this office provide exceptional care. They know my children, and are engaged and kind.
we have always had an excellent experience at this practice, for 11 years now.
Over the pass 20 years, I had the most wonderful experience. There was never a time I was disappointed with my experience.
Kathy was a delight. I would see her again for a well visit check-up
My children always get excellent care when seeing Dr Rowland. Kathy Kelly is also wonderful and would welcome her help any time. I will always remember how she helped me when I was having trouble with breastfeeding (and that was 14 years ago). She stayed after hours to help me and I will never forget that.
Kathy always takes her time and listens. couldn't feel like my children are in better care than hers
Kathy Kelly is an outstanding professional in her field. She is more than compassionate when dealing with children and knowledgeable when you ask a question.
we were very impressed with everyone we came in contact with at the practice. as a first time mom to a newborn less than a week old, I had some questions and Kathy was fantastic and answered everything I asked and then more. we felt very comfortable and I'm glad I chose this office to be my daughter's care providers.
Kathy is fantastic. she always spends considerable time with us and thoroughly discusses our children's care. she is so kind and accessible. I am so thankful to have her as a caregiver for my children!
My only complaint is that we waited for an hour to be seen.
Kathleen was amazing!! my daughter was terrified of this well visit because of the three vaccinations she knew she had to get. She cried on and off during the whole appointment. Kathleen stepped in for Dr. Turzai due to a family emergency. This was our first experience with Kathleen, and she handled my daughter's fear perfectly.
Kathy Kelley is an amazing Health Care Professional. We have had the priviledge of knowing her for 14 years and she is like a member of our family. She often calls after hours to answer questions even if she is unable to contact us during business hours. She is invested in my childrens' well being and aware of each of their unique traits.
Cathy was excellent, very thorough and listened to my child's problems. after 2 previous visits to children's urgent care, Cathy was on top of everything. Cathy even called me herself with test results and a follow up to see how my son was feeling. she was excellent!
we're really lucky to have her
We always have to wait a while, especially with young children which is difficult. We like the level of care we get at this office, that's why we come back. Kathy has been a great asset to caring for our child since she was born, especially with breastfeeding advice and support. We love her as much as we love Dr. Stewart.
Great visit, informative and helpful
We are always amazed at the great care we receive. We are extremely happy and comforted by the care at this office. Kathleen is always insightful and gives us great advice.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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