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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, West Virginia University Morgantown, WV MSN, University of Pittsburgh Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 106
I loved the care he got, everyone was very nice and listened to our concerns very carefully.
we love Kathy!
Kathy is helpful and knowledgeable. She sees all my children. I trust her.
Kathy Kelly took her time, explained everything professionally to my son in regards to development and things he may notice or experience. she is amazing!
Kathy consistently takes her time with the kids and answers all of their questions. she is amazing!
We always experience the best service here from my child's care provider. They are very nice and easy to talk too.
i love these providers they are amazing
we had an excellent experience
Kathy was excellent -- knowledgeable and kind.
My daughter was also seen (prior to visiting with Kathy) by a Nurse Practitioner student, who was also very good.
I have had none. I always recommend this particular office to anyone with children. Absolutely awesome satff I love the advice line and the walk in hours.
I love this office Kathy Kelly is a SUPER DR she takes time with us she talks to us we understand everything she talks about she explains everything
Our provider is wonderful! We live in Monroeville and come to Shadyside because she is wonderful! We are seen in a timely manner And I always get appointments when needed and as soon as needed. Our provider takes her time and is very kind and patient with my son. She treats us in a personal manner, not like we are just another patient.
Kathy Kelly has taken care of all of my children. I have zero complaints. I enjoy all the staff. Everyone is helpful and knowledgeable.
I've known Kathy since I was a young child when she was my nurse. I couldn't ask for anyone better to be my child's care provider!
Everything was great
Kathleen takes the needed time, listens, explains things and offers encouraging words.
Provider was amazing with my daughter. Very knowledgeable and patient. We were a new patient and probably one of the best doctors my daughter has seen.
Kathy was extremely kind and gentle with my daughter. She took a little extra time to explain to my daughter a few things. I couldn't be happier with care she showed.
Kathy Kelly is very good with my girls. She is a knowledgeable and kind provider and makes the appointments fun for my girls. I have been seeing Kathy since my girls were newborns. I have since moved to Wexford and I drive all that way to the city just to see her ! She is worth it !
Kathy has known my child since she was a week old. she is now 16 and adores the fact that Kathy knows her quirks and interests. Kathy treats her with nothing but respect and values what she has to say.
dr. was very nice. identified my sons illness quickly and followed through to heal it quickly. explained everything every step of the way. showed just as much concern as I did. she cared! and showed it! very nice!
Kathy is the best. She has always been very attentive to my children regarding their health and emotional state. I will recommend her to anyone. Our family love her.
We Love Kathy Kelly!
great. fantastic wealth of knowledge & easy going. Very respectful of our experience & thoughts.
I've been with CCP Shadyside for almost 14 years. I have 3 kids and Kathleen Kelly has been our care provider throughout. I think that she is phenomenal. We moved 11 years ago when my daughter was 3. I looked for a new pediatrician out here but didn't like any of them as much as Kathy. My drive to their office is over an hour and I'm happy to drive it because I think that she gives my kids the best care.
I just love my daughter doctor she has been seeing her since birth and I just love her she's very attentive to my daughter excellent doctor
Ms. Kathy is Outstanding!
We moved an hour away and still come to see Kathy because we love her so much. She always listens to my concerns, is sweet and patient with my toddler and makes me feel like a confident parent.
Kathy Kelly has always been fantastic dating back to when my kids were babies. I've always felt comfortable seeing her if a doctor wasn't around . she is patient and kind and knowledgable. we are lucky to have her as a resource for when our kids need help.
I love this staff!!
Wonderful attention, time spent and connection to my child. He felt relieved and heard and respected. We couldn't have asked for more.
i love her
Kathy is an incredible provider. She is attentive, thoughtful and intelligent, and my kids actually look forward to seeing her (even when they know they are getting shots)
Kathy is phenomenal.
We adore Kathy Kelly. We have been going to her with our children for the past 12 years. She is absolutely the best. We drive over an hour to keep her as our children's doctor. She has been extremely supportive and compassionate to our children. She is an amazing human being and we are beyond blessed that she provides care for our children.
Nurse Kathy is the best!
Always a great experience
kathy is awesome. she listens. I was for walk in. when it was her I did not mind waiting because she listens and takes her time with each patient
I love Nurse Kelly-she is warm, knowledgeable and caring. My children love her too.
great office filled with respectful people.
We adore Kathy. She is thorough, accessible, and evidence based. My 4 y/on son never fears going to see her, even when there are shots involved. She can be silly and engaging when needed and very adaptive to my sons mood. A true asset to the practice.
We love seeing Kathy and look forward to check ups! She is always kind to both my daughter and I, is knowledgable about my daughter's history and patient with my questions.
We LOVE Kathy! She is a part of our family, and we always look forward to seeing her!
I sincerely appreciate the care provider offering to help feed my children during the visit. I appreciate the care provider helping change the diapers of my two new-born boys.
I appreciate the care givers' offer to help feed and change the diapers of both my two new-born boys. That was very much appreciated!
As always, Kathy has been the best physician pertaining to my children making sure they are both physically and mentally well. My experiences with the office and staff has always been welcoming!!
I always have a great experience. We live in White Oak which is 40 minutes away on a good day without traffic. I often think to myself I should find someone closer...then I come for a check-up, or I get amazing help for sickness, ER visits, or even questions and I know we will stay here as long as my kids need a pediatrician. I would recommend this place and Kathy Kelly especially to anyone....and often do.
Cathy was excellent and very knowledgeable in every field that my husband and I had questions in. She was very easy to speak with and gave us a chance to ask any questions that we may have had. I felt very comfortable with her as she was providing care for myself and our child.
Thank you for being so sensitive, kind, and patient with my child. He was scared about hurting his eye, and everyone at the office was so good with him.
we have been seeing the physicians in this office for 16 years. My son called me from school and had extreme pain in his neck. I called the office immediately but they were close for lunch. I went there anyway to see if someone was in the office. The receptionist checked with Kathy Kelley who agreed to see him during her lunch break. She was fantastic and she believed a lot of my concerns. My son was in such bad pain I would have gone to the ER had she not agreed to see him. I am extremely grateful for her willingness to see him and for the excellent care we always receive at this office. Everyone always goes above and beyond.
Kathy Kelly is AWESOME and the staff at CCP centre ave are all AWESOME!!!
She was very polite and courteous.
I love Kathy Kelly! I also see her for my daughters needs as well. She is awesome!
Kathy Kelly is the best nurse practitioner, love her. My kids are in the beat hands when seeing her.
she was very thorough. gave good suggestions for treatment.
she act like she shouldn't be working with any child. she doesn't know my son and going to recommend that I get him evaluated for behavioral problem. He's 3 years old with a amazing imagination and not only was I offended but pissed off as well. maybe she needs to reconsider working with children if she can't tolerate children
I value the care that Kathy provides to me and my children. She's one of the best provider's.
Kathy is very thorough and takes time to answer any questions that we have. I completely trust her.
Kathy has helped us from day one. I trust an value her opinion when it comes to my children's health and well being.
Kathy provides wonderful care when we come to see her. She provides us with meaningful feedback and resources that are always helpful to us as parents. We are so grateful to her for all she does for our family.
always excellent and thorough and caring; she has been our provider for 12 years now
I love Children's Community Pediatrics. All 3 of my children are patients there. For the past 3 years I have nothing but good, positive reviews!
I love Nurse Kelly, she is caring and seems to take a genuine interest in my family. She always tries to have me schedule appointments that will accommodate all my kids. She is gentle with my kids and her experience really comes through.
I love Ms Kathy and we love the office
I love and appreciate the services and plans on continuing to bring my children there
We had an excellent experience. Kathleen Kelly was fantastic, we will be following with her as much as possible for continuity. We were promptly seen, the nursing staff was very profession and Kathleen had a wealth of information that was very helpful for us as new parents. I also appreciated that she is a trained lactation consultant and took the time to help trouble shoot breastfeeding issues with me. Very pleased overall.
Since the birth of my children I have used this provider. I am very pleased with her overall professionalism, expertise and personal knowledge concerning my children and their individual health needs as well as their overall well-being. Ms. Kelly always returns my calls promptly, she provides any requests needed for school purposes. She is very thorough pertaining to follow through and addressing any concerns I may have. I look to her for advice regarding referrals and resources and she is very diligent in providing information, compassionate, and she has great relationships with my children. Ms. Kelly genuinely cares about her patients and this is why for over 20 years I have entrusted her with treating my children's healthcare needs. She is very patient, informative and firm when necessary to ensure my children also understand the importance of taking care of themselves health wise. I also recommended Ms. Kelly to friends and family, their children are all patients and are very pleased.
Kathy Kelly has been an excellent support and care provider for our newborn son. Her skill as a nurse practitioner and a lactation consultant has offered us in valuable resources, clear answers to our many questions as first time parents, and helpful solutions when we have encountered challenges with breast-feeding.
Kathy Kelly is an excellent provider.
Kathy is kind caring and compassionate all my children and myself adore her. she knows and remembers details
Kathy is wonderful!
Kathy is a trusted care provider. She's wonderful at communicating and very knowledgeable!
Visit was quick and accurate. They gave me peace of mind and the baby was doing better a few days later.
she is really the best! my teenagers can,talk to her and feel very comfortable.
we love our pratice and practitioner
I've been with this office for 23 years total always a good experience! Kathy Kelly is excellent, my family and I love her and she always goes above and beyond!!
Kathleen Kelly is excellent! I have 3 children ages 12, 8, and 6. The 'doctors' were there at the hospital, after birth, and that's important. But she's been there through all the years, all the tears, all of the bumps and bruises and all of the stories. She knows me and knows my kids. I could not ask for a better 'pediatrician'. When my 1st daughter was born, we lived 20 minutes away. When she turned 3, we moved to 'the country' and I had 2 more kids. Now we live an hour and 15 minutes from the office. I've been traveling all that way for 9 years. People out here think I'm crazy that I drive 'all that way" but I tell them that I wouldn't have it any other way because "She's the Best!"
We were very lucky to have the best care provider we could have possibly wanted. We love Kathy and the attention, care and patience she has shown us is unmatched.
I love this office Kathy Kelly is the best she has been my daughter doctor since she was born I love her service
Kathy Kelly is exceptional and very professional. She has cared for my children from birth to my Until eldest child was about 18 years old. I still have two teenagers that she treats and now a grandson. I appreciate her orofessionalism, honesty and respect for me as a Mother. we work well as a team concerning my children's health and well-being. Kathy promptly responds to messages when I call the office with questions or concerns. She has an excellent track record with me in regard to my children's overall care. I trust her expertise and she will research and find additional resources as needed when necessary. I am very pleased as is evident by my continuing to choose Kathy Kelly as the health care provider for my daughters and grandson for over 22 years now!
I was so thrilled coming home from my appt because this provider gave me confidence being a newborn mom. She taught me so much about breast feeding and caring for my baby.
This office is amazing, it is the only UPMC facility I continue to use.
Kathy is wonderful. My children enjoy going to the office because of Kathy - they are never afraid. She talks with them, engages them with play and connects with them. She discusses all of our concerns and never diminishes them. I am so thankful to have Kathy as a provider for my children.
excellent for first meeting!
I have nothing but good things to say about the care that we have received from Kathy Kelly. There are closer practices to our home that we could easily go to, but I've been bringing my children to her since they were infants. She always listens with compassion to me and my children and I really appreciate how she asks leading questions to my children to get them to talk to her and feel comfortable. Thank you, Kathy!
she is always polite and knowledgeable of our children's health history. she is an excellent provider!
I do not personally care for this provider. I will be scheduling with a different provider for my children's next visit. my daughters also had complaints and were not happy with her as their doctor.
Kathy has cared for my children over the last seven years. She's attentive, compassionate, and kind. My children know her and have a strong comfort level with her and the care she provides.
Dr. Kelly has taken care of all 3 of my children over the past 10 years and has been nothing short of amazing every single visit!
I love Nurse Kelly. She is attentive, thoughtful, and kind. She seems to take a genuine interest in my children.
My son has been seeing Kathy since birth. She was my IBCLC and now sees him for well child. We both love her. She is professional, evidence based, and attentive to both needs of parents and child.
I travel to your office from White Oak because I have always been extremely pleased by the level of care, the friendliness, and professionalism of Kathy and all your staff. They are the very best and we wouldn't leave Kathy for anyone. All of the staff are superb.
Cathleen has been my sons pediatrician for years and we love her! we would never leave her care. My son has grown to care for her. she knows everything about him and we love it that way!
We love Kathleen Kelly as our childrens' primary physician. She is always friendly, comforting and an excellent Dr. She is always available. and encourages us to call her if we ever need anything for our little ones. We feel very fortunate to have her care for our boys, and we trust her. She has been the best pediatrician we have had. That says a lot, considering our children's age from teenagers to 3 weeks old!
always a good experience
We always have a good experience with Kathy and the nurses at the Shadyside office. I always feel like my questions are thoughtfully answered and that I can reach out if anything else comes up.
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