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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, West Virginia University School of Medicine Morgantown, WV
University of Pittsburgh School of Medicine Pittsburgh, PA University of Buffalo Buffalo, NY
Jules Stein Eye Institute Los Angeles, CA
UPMC Children's Hospital of PittsburghUPMC PresbyterianUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 70
he explained the importance of the exam of his eye and the spot on back.
the staff and doctor is very very nice.
Seemed knowledgeable in some specific areas. did not know what was wrong with me. That is fine if he didnt know, rather than tell me something untrue. But what didn't happen was future steps. He did not know what was wrong, did not want to see me again, did not refer me to someone who might know, and didn't seem to want to deal with my case.
Dr. Pihlblad is wonderful and once we were able to see him, our care was excellent.
Dr. Pihlblad was great. Absolutely no complaints about the doctor himself or the care he provided!
we waited an hour in the waiting room before we were seen, and that was after we had an earlier appointment in the day. we tried to check in early, the waiting room was empty at he tjme. but were told to come back at our scheduled appointment time, which is understandable. but when we've seen other doctors at children's, with multiple appointments, they've been extremely flexible with the time. it was very frustrating to be there all day, check in early for our scheduled time, and still have to wait an hour just to be seen.
they were good with my daughter. she is autistic so they worked well with her
Very positive experience.
long wait times
everyone in the office was kind and friendly
waited in the waiting room for over an hour. appt was at 9. didnt get taken back until after 10.
Good: we were able to get in quickly to schedule surgery with the doctor Bad: Waiting room is far too small for the amount of patients and families that come in.
Couldn't wish for a better pediatrician or clinical staff at the location, and the nurses are all terrific!
Dr. Pihlblad was wonderful to work with. He took time to explain things to me and worked very well with my baby.
Dr. Pihlblad is very approachable. He listens and discusses things in a manner both myself and my daughter can understand, and answers our questions in an honest manner with reasonable expectations.
Provider and all office staff were execeptually friendly,professional,and helpful.
very friendly office staff and efficient. doctor was competent and a good communicator.
Dr. was extremely intelligent on the subject. He explained everything to me that I could understand, and very easy to talk to.
Wonderful doctor; very knowledgeable and handles my son well.
Thank you for taking good care of my child.
Very satisfied with care received by this provider.
This physician and his staff are prompt, courteous and kind.
He pushed way too much towards a surgical procedure as opposed to the less invasive procedure we agreed on in the end
the waiting time was so long. Not only with the eye doctor but with most of my children appointments at the children hospital of Pittsburgh.
We have had one bad experienced and I'm sure it won't happen again. We handled the matter.
he seemed very rushed due to patient load.. when asked about my sons pre op it was pushed aside. then did eye pressure and didnt explain anything to meself or my autistic child
Arrived early and was taken in right away. Questions and concerns were addressed to my satisfaction.
all was well it was a great experience
our appointment was for 9am and we didn't get seen untill 11am. that was the only negative.
He was 1 hour and 30 mins behind. I understand doctors can run behind but that is unexectable in my opinion. At check in it said he was delayed but when I tried to ask how delayed the receptionist just said he's trying his best to get caught up. When the doctor finally came into the room he never introduce himself or acknowledged the fact he was so behind. He went straight into my son's medical history, the procedure he needed and if I had any questions. He was by no means rude but he was almost like a robot spitting out the info. I get that that's his specialty and that he probably does it a million times a day but a bit more warmth and personality would mean a lot to a mom whose 1 year has to have an eye procedure done. Quite honestly if I had the time and money I would want to see another doctor because I'm not sure how comfortable I am knowing this doctor is going to be taking care of my son. Like I said I know he's very good at his job but his demeanor was somewhat off putting.
Dr philblat preformed eye surgery on me he adusted his schedule to fit me in. HAD HE NOT I WIULD HAVE HAD TO GO AN ADDITIONAL 3months with double vision. I was extremely satisfied with his skill and ability. It was a huge relief after a very rough year. He was an excellent Doctor.
didn't discuss findings until end of visit - would like to have known something before that since worried about NF symptoms
Takes the time to listen to my concerns and have faith that his advice is correct.
We were seen on time and helped in a very nice and friendly way, the receptionists, the nurse, the Drs, they were all very pleasant to be around.
I was seen by staff and dictors right on time. Scheduling staff worked with sensitivity. Doctor responded to questions with professional interest and creativity.
every experience is a great experience, their staff is the best around
We had a minimal wait for check in, testing and to see the physician. Dr. Pihlblad provided great information, answered our questions and gave good advice on how to relieve any symptoms that may crop up in the future.
the doctor and techs were fine.but I had to wait 2 hours past my appointment time to see him. no explanation was given nor option to reschedule at another time.
Excellent bed-side manner. Very pleased with this doctor and highly recommended.
I think he is a great doctor for kids.
He spent plenty of time discussing potential surgical risk/benefits with me.
this was my first visit with this dr. I was very pleased with his manner and knowledge.
very kind let me come to my appt after i was late 15 min
Great personality, very professional
da phlibad was a great doctor. he looked into previous surgeries that iv had on mu eyes. he used this to give me the best outcome and remove scar tissue in my eyes. i will 100% recomend him. very friendly, polite and spoke 2 me in words that where laymen terms - which was easy 2 understand
Very well visit. All issues we're addressed
Very comprehensive check up.
dr was excellent and understood my concerns and promptly filled out some requested paperwork. much appreciated
The doctor is very pleasant and easy to talk to. I like him very much. We will continue to see him.
extremely well-informed and helpful regarding my problem
The experience at the Eye and Ear Institute was great!
This was my first visit to this care provider and I was so pleased with the care I received. Not only was the office staff so professional, but I felt as though I was receiving excellent care from all who did the testing needed. I was pleased with the doctor as he took time to explain all my care options.
It was a good visit however I asked the doctor to contactThe pharmacy doctor for a liver transplant he acted like it was a big deal. I've been had to pick up my phone and call him myself.I get really upset when doctors refused to call other doctors and ask questions. Before you give my child a medicine it takes five minutes to contact another doctor. I wanted to second opinion and had to get it myself. Thank goodness for the wonderful people and staff on seven b.
I always feel the doctor is wonderful with my daughter's care.
Dr. Pihlblad is very good. He really takes the time to listen, and is very good with our daughter.
This provider is so thorough in his service and analysis every details regarding my son's health using a non medical language that everyone understand.
All three times I have been at the office, the doctor has pushed for surgery. Not once has he done any additional testing besides having my child read letters on a wall, and the frisbee test. He has not consulted our optometrist to see how well his vision has increased, nor has he asked how my son functions (besides how well he sees in the classroom). We have no issues in the classroom, he plays sports well-has no issues with catching a ball, so we are not sure why surgery seems to be the only option when depth perception doesn't seem to be affecting his daily life. I tried to have that conversation with the doctor and he seemed to act as if I was wasting him time. He also doesn't want to see us again if we aren't doing surgery.
all experiences were great this far
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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