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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, West Virginia University School of Medicine Morgantown, WV
University of Pittsburgh School of Medicine Pittsburgh, PA University of Buffalo Buffalo, NY
Jules Stein Eye Institute Los Angeles, CA
UPMC Children's Hospital of PittsburghUPMC PresbyterianUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 53
We were seen on time and helped in a very nice and friendly way, the receptionists, the nurse, the Drs, they were all very pleasant to be around.
I was seen by staff and dictors right on time. Scheduling staff worked with sensitivity. Doctor responded to questions with professional interest and creativity.
every experience is a great experience, their staff is the best around
We had a minimal wait for check in, testing and to see the physician. Dr. Pihlblad provided great information, answered our questions and gave good advice on how to relieve any symptoms that may crop up in the future.
the doctor and techs were fine.but I had to wait 2 hours past my appointment time to see him. no explanation was given nor option to reschedule at another time.
Excellent bed-side manner. Very pleased with this doctor and highly recommended.
I think he is a great doctor for kids.
this was my first visit with this dr. I was very pleased with his manner and knowledge.
He spent plenty of time discussing potential surgical risk/benefits with me.
very kind let me come to my appt after i was late 15 min
da phlibad was a great doctor. he looked into previous surgeries that iv had on mu eyes. he used this to give me the best outcome and remove scar tissue in my eyes. i will 100% recomend him. very friendly, polite and spoke 2 me in words that where laymen terms - which was easy 2 understand
Great personality, very professional
Very well visit. All issues we're addressed
Very comprehensive check up.
dr was excellent and understood my concerns and promptly filled out some requested paperwork. much appreciated
The doctor is very pleasant and easy to talk to. I like him very much. We will continue to see him.
extremely well-informed and helpful regarding my problem
The experience at the Eye and Ear Institute was great!
This was my first visit to this care provider and I was so pleased with the care I received. Not only was the office staff so professional, but I felt as though I was receiving excellent care from all who did the testing needed. I was pleased with the doctor as he took time to explain all my care options.
It was a good visit however I asked the doctor to contactThe pharmacy doctor for a liver transplant he acted like it was a big deal. I've been had to pick up my phone and call him myself.I get really upset when doctors refused to call other doctors and ask questions. Before you give my child a medicine it takes five minutes to contact another doctor. I wanted to second opinion and had to get it myself. Thank goodness for the wonderful people and staff on seven b.
I always feel the doctor is wonderful with my daughter's care.
Dr. Pihlblad is very good. He really takes the time to listen, and is very good with our daughter.
This provider is so thorough in his service and analysis every details regarding my son's health using a non medical language that everyone understand.
All three times I have been at the office, the doctor has pushed for surgery. Not once has he done any additional testing besides having my child read letters on a wall, and the frisbee test. He has not consulted our optometrist to see how well his vision has increased, nor has he asked how my son functions (besides how well he sees in the classroom). We have no issues in the classroom, he plays sports well-has no issues with catching a ball, so we are not sure why surgery seems to be the only option when depth perception doesn't seem to be affecting his daily life. I tried to have that conversation with the doctor and he seemed to act as if I was wasting him time. He also doesn't want to see us again if we aren't doing surgery.
all experiences were great this far
All information given by doctor is very helpful
We and almost all of the other patients in the waiting room waited for about 1.5 hours or more to be seen.
Dr. Pihlblad is amazing. He has helped us tremendously.
It was a good experience.
he was fantastic and explained everything.
The office was very efficient, I didn't need to wait for more than 5 minutes and my appointment was finished within an hour.
We were treated with respect. The whole experience was good!
Everything moved very smoothly and our child felt very comfortable with everyone we worked with.
The experience we had with the eye Dr, I apologize I can't recall how to spell his name, and the resident were great. I have no complaints
He has great bed side manner. Very knowledgeable and made us and our daughter comfortable while performing exams and doing everything with urgency and he seems to genuinely care about what she is going through and what we can expect in the next several months and years to come. very very impressed we are so happy and feel so blessed we got a second opinion using UPMC but more specifically with Dr. Matthew Pihlblad! thank you so much!
they did great job
I very much appreciated that he took the time to contact other specialists involved in my son's care and followed up with us promptly.
It was my child's first time visit with the doctor and I was happy with everything.
Dr Pihlblad is excellent!
very friendly and kid friendly
Great doctor, very professional, and excellent with small children.
we have been seeing this doctor for about a year, and I wouldn't ask for any other doctor!! absolutely wonderful!
Very nice doctors and staff! Absolutely love Children's Hospital!
I was very pleased with the doctor my child saw. He seemed very knowledgeable and friendly.
I have twins and Dr. Pihlblad now sees both of my children... he was able to recognize me and remember that I have been to his office. To me, that is incredible. He was able to recall the situation that my sons sister is going through and differentiate their diagnosis and go through the different treatment plans with me.
Dr. Pihlblad is a great doctor. we truly appreciate all that he has done. excellent clinician
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.