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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, West Virginia University School of Medicine Morgantown, WV
University of Pittsburgh School of Medicine Pittsburgh, PA University of Buffalo Buffalo, NY
Jules Stein Eye Institute Los Angeles, CA
UPMC Children's Hospital of PittsburghUPMC PresbyterianUPMC MercyUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 65
Dr. Pihlblad was wonderful to work with. He took time to explain things to me and worked very well with my baby.
Dr. Pihlblad is very approachable. He listens and discusses things in a manner both myself and my daughter can understand, and answers our questions in an honest manner with reasonable expectations.
Provider and all office staff were execeptually friendly,professional,and helpful.
Dr. was extremely intelligent on the subject. He explained everything to me that I could understand, and very easy to talk to.
very friendly office staff and efficient. doctor was competent and a good communicator.
Wonderful doctor; very knowledgeable and handles my son well.
Thank you for taking good care of my child.
Very satisfied with care received by this provider.
This physician and his staff are prompt, courteous and kind.
He pushed way too much towards a surgical procedure as opposed to the less invasive procedure we agreed on in the end
the waiting time was so long. Not only with the eye doctor but with most of my children appointments at the children hospital of Pittsburgh.
We have had one bad experienced and I'm sure it won't happen again. We handled the matter.
he seemed very rushed due to patient load.. when asked about my sons pre op it was pushed aside. then did eye pressure and didnt explain anything to meself or my autistic child
Arrived early and was taken in right away. Questions and concerns were addressed to my satisfaction.
all was well it was a great experience
He was 1 hour and 30 mins behind. I understand doctors can run behind but that is unexectable in my opinion. At check in it said he was delayed but when I tried to ask how delayed the receptionist just said he's trying his best to get caught up. When the doctor finally came into the room he never introduce himself or acknowledged the fact he was so behind. He went straight into my son's medical history, the procedure he needed and if I had any questions. He was by no means rude but he was almost like a robot spitting out the info. I get that that's his specialty and that he probably does it a million times a day but a bit more warmth and personality would mean a lot to a mom whose 1 year has to have an eye procedure done. Quite honestly if I had the time and money I would want to see another doctor because I'm not sure how comfortable I am knowing this doctor is going to be taking care of my son. Like I said I know he's very good at his job but his demeanor was somewhat off putting.
our appointment was for 9am and we didn't get seen untill 11am. that was the only negative.
Dr philblat preformed eye surgery on me he adusted his schedule to fit me in. HAD HE NOT I WIULD HAVE HAD TO GO AN ADDITIONAL 3months with double vision. I was extremely satisfied with his skill and ability. It was a huge relief after a very rough year. He was an excellent Doctor.
didn't discuss findings until end of visit - would like to have known something before that since worried about NF symptoms
Takes the time to listen to my concerns and have faith that his advice is correct.
We were seen on time and helped in a very nice and friendly way, the receptionists, the nurse, the Drs, they were all very pleasant to be around.
I was seen by staff and dictors right on time. Scheduling staff worked with sensitivity. Doctor responded to questions with professional interest and creativity.
every experience is a great experience, their staff is the best around
We had a minimal wait for check in, testing and to see the physician. Dr. Pihlblad provided great information, answered our questions and gave good advice on how to relieve any symptoms that may crop up in the future.
the doctor and techs were fine.but I had to wait 2 hours past my appointment time to see him. no explanation was given nor option to reschedule at another time.
Excellent bed-side manner. Very pleased with this doctor and highly recommended.
I think he is a great doctor for kids.
this was my first visit with this dr. I was very pleased with his manner and knowledge.
He spent plenty of time discussing potential surgical risk/benefits with me.
very kind let me come to my appt after i was late 15 min
Great personality, very professional
da phlibad was a great doctor. he looked into previous surgeries that iv had on mu eyes. he used this to give me the best outcome and remove scar tissue in my eyes. i will 100% recomend him. very friendly, polite and spoke 2 me in words that where laymen terms - which was easy 2 understand
Very well visit. All issues we're addressed
dr was excellent and understood my concerns and promptly filled out some requested paperwork. much appreciated
Very comprehensive check up.
The doctor is very pleasant and easy to talk to. I like him very much. We will continue to see him.
extremely well-informed and helpful regarding my problem
This was my first visit to this care provider and I was so pleased with the care I received. Not only was the office staff so professional, but I felt as though I was receiving excellent care from all who did the testing needed. I was pleased with the doctor as he took time to explain all my care options.
The experience at the Eye and Ear Institute was great!
It was a good visit however I asked the doctor to contactThe pharmacy doctor for a liver transplant he acted like it was a big deal. I've been had to pick up my phone and call him myself.I get really upset when doctors refused to call other doctors and ask questions. Before you give my child a medicine it takes five minutes to contact another doctor. I wanted to second opinion and had to get it myself. Thank goodness for the wonderful people and staff on seven b.
I always feel the doctor is wonderful with my daughter's care.
Dr. Pihlblad is very good. He really takes the time to listen, and is very good with our daughter.
This provider is so thorough in his service and analysis every details regarding my son's health using a non medical language that everyone understand.
All three times I have been at the office, the doctor has pushed for surgery. Not once has he done any additional testing besides having my child read letters on a wall, and the frisbee test. He has not consulted our optometrist to see how well his vision has increased, nor has he asked how my son functions (besides how well he sees in the classroom). We have no issues in the classroom, he plays sports well-has no issues with catching a ball, so we are not sure why surgery seems to be the only option when depth perception doesn't seem to be affecting his daily life. I tried to have that conversation with the doctor and he seemed to act as if I was wasting him time. He also doesn't want to see us again if we aren't doing surgery.
all experiences were great this far
All information given by doctor is very helpful
We and almost all of the other patients in the waiting room waited for about 1.5 hours or more to be seen.
Dr. Pihlblad is amazing. He has helped us tremendously.
It was a good experience.
he was fantastic and explained everything.
We were treated with respect. The whole experience was good!
The office was very efficient, I didn't need to wait for more than 5 minutes and my appointment was finished within an hour.
Everything moved very smoothly and our child felt very comfortable with everyone we worked with.
The experience we had with the eye Dr, I apologize I can't recall how to spell his name, and the resident were great. I have no complaints
He has great bed side manner. Very knowledgeable and made us and our daughter comfortable while performing exams and doing everything with urgency and he seems to genuinely care about what she is going through and what we can expect in the next several months and years to come. very very impressed we are so happy and feel so blessed we got a second opinion using UPMC but more specifically with Dr. Matthew Pihlblad! thank you so much!
they did great job
I very much appreciated that he took the time to contact other specialists involved in my son's care and followed up with us promptly.
It was my child's first time visit with the doctor and I was happy with everything.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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