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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Family PracticePCP (Primary Care Physician)
Family MedicineSports Medicine
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 98
excellent doctor and all the staff. this is how every practice should be
Excellent provider. Knowledgeable, observant, caring. Have recommended him to others, including another medical provider.
He followed up quickly regarding test results and was available to answer my questions.
very nice staff. the wait to see the doctor was quite long. about an hour
My office visit was a meet and greet with my new PCP, Dr Matthew Schafer.Also needed new prescriptions. I was a patient at RFP years ago, until due to insurance, I had to change PCP's. Now that my husband has retired, I changed insurance due to insurance cost. I believe I have made the right choice. Dr Schaffer is patient, kind and concerned for my general health, as am I. Thank you Dr Matthew Schaffer.
excellent care and service
Dr. Schaffer is always polite, friendly, and helpful.
Dr. extremely professional, knowledgeable, takes time explaining treatment and options.
I just want to say that everybody that I met at that'll office was very nice and dr. Shaffer was terrific I couldn't have asked for a better doctor my wife insisted that I go to UPMC Saint Margarets because there's not one doctor that we've ever encountered that has showed nothing other than respect and care and your office did the same thank you so much
Dr. Schaffer is a nice guy but didn't listen to my concerns at all. it was very disappointing.
Excellent care provided.
dr Schaefer was amazing. he gave me a name of cream to use to help with my knee.
Dr. Schaffer and both his student intern and nurse/assistant were most professional and effective in their interactions during my visit. They answered all questions expeditiously and with caring. The Dr. took time to explain in some detail exactly the procedure he was performing and what I would experience prior to its performance.
My PCP is EXCELLENT!
First visit there , was looking for a new primary care doc . He was very friendly and helpful.
Dr Matt Schafer is so polite & well mannered & just makes u feel so very comfortable talking with him!
i love dr. schaffer. curtious and kind
This was the first time I saw Dr. Schaffer. I felt like I was talking with an old friend.
Dr.Matthew Shaffer is a awesome doctor. He is in my opinion what every doctor should strive to become. He is as much concerned about my health as he is my well being.
There was a PAstudent assisting my doctor during my visit who did a fine job helping also.
very professional, friendly, responsive to questions and willing to include me in the process.
dr Schaffer was a committed,caring professional
I am a new patient and am extremely pleased with the decision to become his patient.
This practice is professional and well run. The doctor's are excellent. I can't imagine a better experience with x-rays, doctors and staff.
Both the doctor and the medical student were very kind and knowledgeable.
the doctors and staff are amazing. very friendly and caring.
the nurse was very friendly. Dr Matt is excellent.
This is the first time I have seen Dr. Schaffer - haven't been to the Doc for years for general health - and I was very pleased with the Doc and the staff. Great folks and my wife will be switching to Dr. Schaffer - can't make a better recommendation than that.
I really liked Dr. Schaffer, this was my first time meeting him and his staff. I will be coming to this group in the future for my health needs.
everyone was great!
great experience for my 1st visit with them
excellent, appointment made promptly, X-rays taken, MRI scheduled before I even arrived home from dr. appointment, message on answering machine with all information I would need, very impressed with the staff and Doctor don't usually leave a dr. visit with this on my face
this was my first visit to this office to get a new PCP. I was impressed with the doctor and how well he treated me. he wants to have another visit soon so he can talk about other health related things and programs. he really seems to want to know all about how to help me stay well.
He injected my left knee. I am free of pain today.The injection caused minimal discomfort.
This was the first time that I saw Dr. Matt Schaffer, due to my old doctor retiring. He was very attentive and listened to everything that I had to say. I don't like doctors, but I would recommend him to anyone. Also I am very scared of needles and I had to get a bio metric screening done, which I thought was only a finger prick. When I was told that it was a blood draw, I became very anxious. I have never had my blood drawn before. The nurse Nicole Hummel-Brennan was very accommodating to my fears and talked to me through the process. She was wonderful and I barley felt anything. I will request her any time that I need anything done that involve needles
Absolutely fabulous!! warm, compassionate, professional --Loved Dr. Schaeffer and BJ
I felt comfortable that my child would get a accurate diagnosis. That is why I drove an hour and a half to see this specialist. I was very happy with the appointment.
dr Schaffer was extremely caring and willing to work with me concerning my healthcare plan.
Dr. Schaffer has been very helpful in trying to relieve the pain in my left hip and I appreciate his help.
Dr. Schaffer was an incredible doctor
Dr. Schaefer was excellent.
Dr. Shaffer was great and very understanding. He took his time with me and gave me several options on what to expect. I would high recommend anyone to this office and Doctor.
I love all my doctors and their staff!
Dr Schaeffer was super nice and very knowledgeable and very helpful. Super nice doctor!
Wonderful experience . Thank you so much for your attentiveness .
Love Dr Matt Schaeffer . I needed a pre op physical . He's very thorough and doesn't rush. My husband plans on going to him also.
Dr. Schaffer is friendly, seems to genuinely care about me, and treats me like an adult.
Enjoyed talking with Dr's Schaffer and Morris(?)
Dr. Matt Schaffer is a GREAT doctor. This was my second visit with him and I was extremely impressed. My appointment lasted almost 1 hours because he was so detailed in reviewing my tests. He also gave me 2 injections in each hip. I did not even feel the needle enter my skin that is how GREAT he is. Since my visit I have recommended him to 2 friends.
I was very satisfied with my visit yesterday. The doctor really cared and answered all of my questions.
Very good experience. Dr. Schaeffer definitely knew what he was talking about and made the right decisions as to how to treat me.
Dr. Matthew Schaffer is caring, knowledgeable and friendly. I'm glad I switched providers to this office.
The doctor was outstanding. I have already recommended him to family.
First visit with Dr Schaffer and will gladly see him again. First visit to your facilities, liked them
Always a great experience going to this office my wife goes here and my two kids best care I could ask for
he was great....very personable
Dr Schaffer was absolutely excellent in every way. he is an example of what s physician should be. he is attentive, concerned and takes time to address my needs. I have recommended him to others. I am so glad I found him.
Dr. Schaffer has a great bedside manner and really shows concern.
Dr. Schaffer, Dr. Bradley and their staff were excellent. I got in for an appointment faster than expected and they helped direct my care.
I feel like Dr. Schaffer and I are a team, and I am able to make decisions about my health care based on information he shares with me.
very concerned and courteous and professional
I've been a patient of Dr Matthew Schaffer for several weeks due to a wrist injury. He's been consistently professional, knowledgeable, timely, and friendly with all matters involving my injury - from the initial visit/assessment to following up with results for additional tests. He's also been very thorough and timely with answering any questions I've had - personally emailing or calling back very quickly. I'd highly recommend Dr. Schaffer to anyone needing osteopathic care. He has the right combination of knowledge, commitment to his patience, and empathy.
It was my first visit to that group. I was very, very pleased with Dr Matt and his staff. Dr Matt was friendly but yet professional. I will be requesting him the next time I have to go back.
I was pleasantly surprised at the level of concern and friendliness of my provider.
As self-assured and competent you can get in a medical provider. He's top-notch!!!
Matt is very understanding. He references past appointments and is constantly asking questions about my current health.
Dr. S. is very knowledgeable, caring, and a great doctor! Although I am fairly new to this practice, could not be happier with my choice of providers.
He injected my knee and that was very successful. He recently injected my hip and this was also very successful.
This was my first appointment with Dr. Matt Schaffer, & I like him very much. He gave me his full attention and calmly asked me questions about my medical history. My husband & I have recently left another practice due to the illness & subsequent retirement of our wonderful Dr. of more than 20 years.
Dr. Shaffer was extremely courteous and attentive. He immediately took action about my blood pressure concerns and scheduled a follow-up visit. As a new patient I was quite favorably impressed.
Dr. Schaffer was wonderful and made the decision to put me in the hospital. If not I might have died. Or I should say probably would have died.
very enthusiastic, knowledgeable, and friendly
Dr. Matt Shaffer is an excellent listener, advisor and care provider. He blends customer service and health care seamlessly. I trust him and would definitely recommend him.
First visit. It went very well.
was a very professional experience.
I had a minor surgical procedure performed in the office and felt very confident with the providers care.
I was taken in within a few minutes of arriving at the office. The doctor was very good. He explained things well and took the time needed to help me.
Provided thorough and clear explainations of my injury and possible treatments. Was kind, accommodating and knowledgeable.
Dr Shaffer was able to communicate and understand questions and discussions quickly and was willing to discuss options and ideas.
Responsive to my case, took time to explain issues; but, seemed hurried.
was there for a second opinion about my Labrum tear, Dr. Shaffer explained it couldn't be done because of the arthritis in my hip. Dr. Shaffer he took time with me to explain all I needed to know. was pleased with the visit.
Dr. Matt Schaffer took care of me at this office visit- Normally I have Dr. Eric Frankel- I have been coming to this office for 17 years and have always had very knowledgeable doctors and they always care for me in the way I need and want to be cared for. Dr. Matt Schaffer is a wonderful new doctor, I remember him a younger boy coming to the office with his dad . He has learned many things from all the doctors at this facility and he is a great addition to the staff there. Dr. Frankel is still my number one to see, since he has cared for me the longest, but Dr. Schaffer and others fill in just fine. Thank you to all of them for continuing to give the best care possible.
It is comforting to know that I am in safe hands with this practice.
This was my first time seeing this doctor and I liked him a lot. He was very personable and listened very well to me.
I've seen many of the doctors in renessance family practice, and I can honestly say that Dr. Schaffer is the BEST doctor I've seen in any office. He actually sat back and listened to what I had to say and what my concerns were and didn't blow them off as if I was over exaggerating, which is what most of the other doctors were doing. I would most definitely recommend him for any patient with family renaissance practice, and anyone looking for a new doctor. I will be going to more appointments with Dr. Schaffer, and would love to have him as my PCP. He's wonderful! He not only thought about my concerns, but about my fiancÃ©e's as well!!
I felt very comfortable thank you
I felt Dr. Shaffer was very professional and attentive to my medical needs. He was patient and took the time to listen to me.
Very satisfied with the doctor.
he was so thoughtful and took so much time to ask questions and then explain the issues
Very helpful, answered all my questions.
Very attentive physician.
it was a good visit took care of knee
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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