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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Family PracticePCP (Primary Care Physician)
Family MedicineSports Medicine
MD, University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 87
Started seeing Dr. Schaffer back in very early December.He is excellent! I have been under his care since then.He and his team of others have taken great care of me,as i have made tremendous improvement with my ongoing health issues. Plus the office and staff people are super!
Excellent experience overall.
Wait time is horrendous. I work by appointment for my job, I need to be seen when I set up appoints at a Doctor office at the time of my app. I wanted 45 to just get into the office.
we had a great visit. more than I was expecting in kindness of service we recieved from both the nurse and the doctor. both were exceptional.
It was great!
The wait time was unusually long. It took 30 minutes past my appointment time for me to get to a room, 45 more minutes to see the doctor, and another 10 minutes after I saw the doctor to get blood drawn. I didn't leave until an hour and a half after my appointment time. (I showed up around 5:20, my appointment was at 5:30, and I left the office a few minutes before 7:00.)
Dr. Schaffer was wonderful. He saw me quickly and was very thorough with the visit. He was not rushed and explained his thought process on my injury to me very clearly. I would recommend Dr. Schaffer very highly to family and friends
Dr. Schaffer is excellent doctor. This was my first time seeing him. Fits very well with Bradley & Burke Orthopedics.
physician is young but realizes the importance of listening to the pt. No arrogance. I have experienced arrogance and a rude comment from the other physician in the past . Dr. Shaffer was professional and thorough . He will be a valuable asset to UPMC!
Dr. Matthew Schaffer was very attentive to my complaints which we both knew would be temporary due to a viral infection. He discussed with me the limits of what could be done. I found him to be kind, upbeat and patient with me and think he is a great doctor.
Dr. Shaffer is very knowledgeable, personable, sensitive to my particular case, outlook, preferences and goals. He provided much more than the minimum of attention and assistance, and seemed pleased to do so. I feel comfortable and supported by this physician.
Very clear on options for care and informative diagnosis and path forward
I was impressed with Dr Shaffer spending time to explain options for medical treatments and his professional approach. I am a new patient for Dr Shaffer but want to continue my treatments with him.
All very good experience
excellent doctor. he is the best pcp anyone could have. all doctors should be like him. he is superior. he is excellent with all medical knowledge and also possesses a gift to be able to meet the patient where the patient is with his or her needs. he is a able to adjust the conversation/visit according to the patients situation and mind set. this is indeed a gift in medicine
the dr was amazing spent alot of time with me really showed an interest in me. I would recommend him yo everybody i know
TREATED WITH RESPECT AND KINDNESS.
All of my visits and conversations with my Drs., have been excellent with a very satisfying outcome.
Loved Dr. Shaffer!
LOVE Dr shaffer and the entire practice.
excellent. dr Schaefer is excellent. he is always concerned about me and my needs, tqkes the time to listen to my issues and always discusses all treatment options. I recommend him to everyone needing an md. he is an absolute credit to the medical profession.
Had pain free injection for bursitis
Matt did not rush me at all. He met me right where I needed him to and took the time to listen while providing good professional advice on how to handle my situation.
I love Dr. S!
I was very happy with my care provider. My question were answered and everyone was very helpful.
This was my first time seeing Dr. Schaeffer. He is an amazing addition to the team at Burke and Bradley. He was very kind, listened, and did a great job including taking the time to walk through the images from the ultrasound guided injection at the end of the procedure.
Everyone was friendly & professional. The only negative to the appointment was an hour wait and being stuck in the waiting room having to watch "The View" on tv:).
first visit, office was professional, dr. was outstanding, and my condition was identified and treated in one appointment
All of my visits with Dr. Matt Shaffer have been wonderful. He is very kind and very concerned about my physical health as well as my mental health. I find him to be very courteous, respectful of my feelings and every visit has been a learning experience for me because he takes time to talk to me, not at me. I couldn't want for a better PCP. The nurses, assistants and office staff are all so wonderful. I am a very happy and blessed patient. lol
very good experience
Matthew Schaffer listened to me during the exam. You usually feel like doctors do not listen to you and just try to rush you out of the room. My only complaint is that I had to wait a very long time for him to come into the room. I was brought back from the waiting room quickly, but then i had to sit in the exam room for a good bit.
Originally when I changed doctors due to insurance, I am new to UPMC, I wanted to see a geriatric doctor. I was unable to select a geriatric doctor as my PCP. I am very happy with Dr Matt Schaffer. He is very attentive and listens to me. He has patience to make sure I understand what he is saying since I am hard of hearing. I feel like I am talking with my son. My interest is to stay healthy. I want to avoid specialist due to cost factor until I become eligible for Medicare. Thanks Dr Matt!
Dr. Schaffer was very thorough and listened well. He discussed treatment options with me and helped me decide what would be best for me.
I was amazed at how quickly they were able to see me. Also Dr. Shaffer's "bedside manner" was excellent!
Good first experience with this care provider.
had cortisone injections in both knees, love the way Dr. Schaffer does them, feeling good today!!!
Very helpful in diagnosing my condition of Ataxia.
Everyone at this office is top notch!
Excellent provider. Knowledgeable, observant, caring. Have recommended him to others, including another medical provider.
excellent doctor and all the staff. this is how every practice should be
He followed up quickly regarding test results and was available to answer my questions.
Looking forward to having my doctor as our family doctor. He was very understanding about my need to continue an existing prescription, too.
very nice staff. the wait to see the doctor was quite long. about an hour
My office visit was a meet and greet with my new PCP, Dr Matthew Schafer.Also needed new prescriptions. I was a patient at RFP years ago, until due to insurance, I had to change PCP's. Now that my husband has retired, I changed insurance due to insurance cost. I believe I have made the right choice. Dr Schaffer is patient, kind and concerned for my general health, as am I. Thank you Dr Matthew Schaffer.
excellent care and service
Dr. Schaffer is always polite, friendly, and helpful.
Dr. extremely professional, knowledgeable, takes time explaining treatment and options.
I just want to say that everybody that I met at that'll office was very nice and dr. Shaffer was terrific I couldn't have asked for a better doctor my wife insisted that I go to UPMC Saint Margarets because there's not one doctor that we've ever encountered that has showed nothing other than respect and care and your office did the same thank you so much
Dr. Schaffer is a nice guy but didn't listen to my concerns at all. it was very disappointing.
Excellent care provided.
dr Schaefer was amazing. he gave me a name of cream to use to help with my knee.
Dr. Schaffer and both his student intern and nurse/assistant were most professional and effective in their interactions during my visit. They answered all questions expeditiously and with caring. The Dr. took time to explain in some detail exactly the procedure he was performing and what I would experience prior to its performance.
My PCP is EXCELLENT!
First visit there , was looking for a new primary care doc . He was very friendly and helpful.
Dr Matt Schafer is so polite & well mannered & just makes u feel so very comfortable talking with him!
i love dr. schaffer. curtious and kind
This was the first time I saw Dr. Schaffer. I felt like I was talking with an old friend.
Dr.Matthew Shaffer is a awesome doctor. He is in my opinion what every doctor should strive to become. He is as much concerned about my health as he is my well being.
There was a PAstudent assisting my doctor during my visit who did a fine job helping also.
dr Schaffer was a committed,caring professional
very professional, friendly, responsive to questions and willing to include me in the process.
I am a new patient and am extremely pleased with the decision to become his patient.
This practice is professional and well run. The doctor's are excellent. I can't imagine a better experience with x-rays, doctors and staff.
Both the doctor and the medical student were very kind and knowledgeable.
the doctors and staff are amazing. very friendly and caring.
the nurse was very friendly. Dr Matt is excellent.
This is the first time I have seen Dr. Schaffer - haven't been to the Doc for years for general health - and I was very pleased with the Doc and the staff. Great folks and my wife will be switching to Dr. Schaffer - can't make a better recommendation than that.
I really liked Dr. Schaffer, this was my first time meeting him and his staff. I will be coming to this group in the future for my health needs.
everyone was great!
great experience for my 1st visit with them
excellent, appointment made promptly, X-rays taken, MRI scheduled before I even arrived home from dr. appointment, message on answering machine with all information I would need, very impressed with the staff and Doctor don't usually leave a dr. visit with this on my face
this was my first visit to this office to get a new PCP. I was impressed with the doctor and how well he treated me. he wants to have another visit soon so he can talk about other health related things and programs. he really seems to want to know all about how to help me stay well.
He injected my left knee. I am free of pain today.The injection caused minimal discomfort.
This was the first time that I saw Dr. Matt Schaffer, due to my old doctor retiring. He was very attentive and listened to everything that I had to say. I don't like doctors, but I would recommend him to anyone. Also I am very scared of needles and I had to get a bio metric screening done, which I thought was only a finger prick. When I was told that it was a blood draw, I became very anxious. I have never had my blood drawn before. The nurse Nicole Hummel-Brennan was very accommodating to my fears and talked to me through the process. She was wonderful and I barley felt anything. I will request her any time that I need anything done that involve needles
Absolutely fabulous!! warm, compassionate, professional --Loved Dr. Schaeffer and BJ
I felt comfortable that my child would get a accurate diagnosis. That is why I drove an hour and a half to see this specialist. I was very happy with the appointment.
dr Schaffer was extremely caring and willing to work with me concerning my healthcare plan.
Dr. Schaffer has been very helpful in trying to relieve the pain in my left hip and I appreciate his help.
Dr. Schaffer was an incredible doctor
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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