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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Family PracticePCP (Primary Care Physician)
Family MedicineSports Medicine
MD, University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC St Margaret
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 102
Dr. Schaffer was very knowledgeable and very pleasant to work with.
Doctor was excellent. It was the fastest I have ever been seen. Doctor was knowledgeable and professional.
knowledgeable and works well with staff
Dr. Schaffer was knowledgeable, respectful and provided excellent care. I am very pleased with my visit.
Dr. Schaffer was excellent - he listened very well, repeated as needed, and was extremely personable. It was a pleasure consulting with him.
excellent physicians in this office, very glad they could get me in the timely manner as they did!
very pleased with treatment from pcp
no bad experiences
Dr. Schaffer was very nice and easy to understand and converse with.
this was an excellent visit. I had the wrong appointment time, and called, Dr said to come in anyway and he would fit me it! The staff was so accommodating, the appointment was quick and to the point. And Dr Shaffer was enthusiastic, caring, informative and very compassionate. Didn't feel rushed
DR was very caring and knowledgeable. I couldn't be more pleased.
Dr. Schaffer took plenty of time to listen to my concerns and needs at the appointment. he is knowledgeable and friendly. I don'tind waiting a little longer for my appointments with him because I know he is going to provide quality time with me during my appointment.
I have been with Dr. Matt Schaffer since Dec./2017. Tremendous Doctor and also a great person. Has done alot for me, helping me along and encouraging me to help me improve my health, which i have done greatly.
Dr.Matt is always excellent. He's very thorough and great at what he does. Never hesitates to make sure all questions are answered and you have everything you need.
Dr. Matthew Shaeffer provides excellent care with the best bedside manner.
Very pleased and appreciative of the time, attention and care I received at yesterday's appointment w/ Dr. Shaffer and staff.
very good visit
He is the best!
the doctor and his staff were very nice and i am glad that I picked him as my new PCP
GREAT dr and GREAT guy!!!!
admire all my Doctors..Kind , careing, good listeners, Explain medical reasons so that I can understand them and why I need to follow instructions.
Dr Schaefer was very thorough, spent plenty of time with me discussing my injury and a plan for treatment. He also offered some suggestions for exercise during the period that the injury will need to rest who j is important to me,
Very professional, courteous and helpful. All members of the provider team were good to work with.
i liked that 2 physicians took the time with me and were there to discuss possible causes for my problem. i felt like they really listened and treated me and my husband with respect.
Dr Schaffer was recommended highly by my primary care Dr. due to his expertise in this area. I can't thank him enough .
This was the best DR. appointment I think I have ever had. Dr. Schaffer took time to review my records as this was the first time we have met at the Dr's office. I was blown away about how thorough he was and how much time he took to make sure I am headed in the right direction. Awesome appointment.
My regular orth doc is Charles Burke. He was on vacation when I called about a problem with my knee. The staff offered me the opportunity to see Dr Schaefer.I found him to be helpful and very kind,He injected my sore knee and answered questions.I am glad I didn't have to wait another week to be seen.
Dr. Matthew Schaffer was really great. He provided me with a lot of information and also checked in with me about my mental health, which was not even my reason for my appointment.
I usually go to his Dad Ted but he wasn't available when i made the appointment so i opted to see his son instead and he is just as courteous and helpful as his Dad is. I would use him again if i needed.
Dr. Shaffer really listens to my issues and tries to come up with the best solution. He is kind, gentle and easy to talk to about my health care problems.
Dr Shaffer was prompt, gave me great care, listened to my concerns and was very friendly
Great visit with Dr. Matt Schaffer. He listened and gave me the treatment I needed to improve my condition.
He's the best! very compassionate and listens well.
RFP is excellent. all of the staff there treat patients with courtesy dignity and respect. Dr Schaffer is beyond excellent. every doctor should be like him.
Matthew was recommended by a friend and I would recommend his to other friends, but not too many, because I don't want him to become too busy to get an appointment.
Dr. Schaffer is a patient listener who has expertise in sports medicine. I rely on him to assist with running related injuries. I have complete confidence in his abilities and advice.
very comfortable with Doctor ; trust him to take care of issues concerning my knee
very good doctor, and very friendly, cares about your health. He's the best.
Started seeing Dr. Schaffer back in very early December.He is excellent! I have been under his care since then.He and his team of others have taken great care of me,as i have made tremendous improvement with my ongoing health issues. Plus the office and staff people are super!
Wait time is horrendous. I work by appointment for my job, I need to be seen when I set up appoints at a Doctor office at the time of my app. I wanted 45 to just get into the office.
Excellent experience overall.
we had a great visit. more than I was expecting in kindness of service we recieved from both the nurse and the doctor. both were exceptional.
It was great!
The wait time was unusually long. It took 30 minutes past my appointment time for me to get to a room, 45 more minutes to see the doctor, and another 10 minutes after I saw the doctor to get blood drawn. I didn't leave until an hour and a half after my appointment time. (I showed up around 5:20, my appointment was at 5:30, and I left the office a few minutes before 7:00.)
Dr. Schaffer is excellent doctor. This was my first time seeing him. Fits very well with Bradley & Burke Orthopedics.
Dr. Schaffer was wonderful. He saw me quickly and was very thorough with the visit. He was not rushed and explained his thought process on my injury to me very clearly. I would recommend Dr. Schaffer very highly to family and friends
physician is young but realizes the importance of listening to the pt. No arrogance. I have experienced arrogance and a rude comment from the other physician in the past . Dr. Shaffer was professional and thorough . He will be a valuable asset to UPMC!
Dr. Matthew Schaffer was very attentive to my complaints which we both knew would be temporary due to a viral infection. He discussed with me the limits of what could be done. I found him to be kind, upbeat and patient with me and think he is a great doctor.
Dr. Shaffer is very knowledgeable, personable, sensitive to my particular case, outlook, preferences and goals. He provided much more than the minimum of attention and assistance, and seemed pleased to do so. I feel comfortable and supported by this physician.
Very clear on options for care and informative diagnosis and path forward
I was impressed with Dr Shaffer spending time to explain options for medical treatments and his professional approach. I am a new patient for Dr Shaffer but want to continue my treatments with him.
All very good experience
excellent doctor. he is the best pcp anyone could have. all doctors should be like him. he is superior. he is excellent with all medical knowledge and also possesses a gift to be able to meet the patient where the patient is with his or her needs. he is a able to adjust the conversation/visit according to the patients situation and mind set. this is indeed a gift in medicine
the dr was amazing spent alot of time with me really showed an interest in me. I would recommend him yo everybody i know
TREATED WITH RESPECT AND KINDNESS.
All of my visits and conversations with my Drs., have been excellent with a very satisfying outcome.
Loved Dr. Shaffer!
LOVE Dr shaffer and the entire practice.
excellent. dr Schaefer is excellent. he is always concerned about me and my needs, tqkes the time to listen to my issues and always discusses all treatment options. I recommend him to everyone needing an md. he is an absolute credit to the medical profession.
Had pain free injection for bursitis
Matt did not rush me at all. He met me right where I needed him to and took the time to listen while providing good professional advice on how to handle my situation.
I love Dr. S!
I was very happy with my care provider. My question were answered and everyone was very helpful.
This was my first time seeing Dr. Schaeffer. He is an amazing addition to the team at Burke and Bradley. He was very kind, listened, and did a great job including taking the time to walk through the images from the ultrasound guided injection at the end of the procedure.
Everyone was friendly & professional. The only negative to the appointment was an hour wait and being stuck in the waiting room having to watch "The View" on tv:).
first visit, office was professional, dr. was outstanding, and my condition was identified and treated in one appointment
All of my visits with Dr. Matt Shaffer have been wonderful. He is very kind and very concerned about my physical health as well as my mental health. I find him to be very courteous, respectful of my feelings and every visit has been a learning experience for me because he takes time to talk to me, not at me. I couldn't want for a better PCP. The nurses, assistants and office staff are all so wonderful. I am a very happy and blessed patient. lol
very good experience
Matthew Schaffer listened to me during the exam. You usually feel like doctors do not listen to you and just try to rush you out of the room. My only complaint is that I had to wait a very long time for him to come into the room. I was brought back from the waiting room quickly, but then i had to sit in the exam room for a good bit.
Originally when I changed doctors due to insurance, I am new to UPMC, I wanted to see a geriatric doctor. I was unable to select a geriatric doctor as my PCP. I am very happy with Dr Matt Schaffer. He is very attentive and listens to me. He has patience to make sure I understand what he is saying since I am hard of hearing. I feel like I am talking with my son. My interest is to stay healthy. I want to avoid specialist due to cost factor until I become eligible for Medicare. Thanks Dr Matt!
Dr. Schaffer was very thorough and listened well. He discussed treatment options with me and helped me decide what would be best for me.
I was amazed at how quickly they were able to see me. Also Dr. Shaffer's "bedside manner" was excellent!
Good first experience with this care provider.
had cortisone injections in both knees, love the way Dr. Schaffer does them, feeling good today!!!
Very helpful in diagnosing my condition of Ataxia.
Everyone at this office is top notch!
excellent doctor and all the staff. this is how every practice should be
Excellent provider. Knowledgeable, observant, caring. Have recommended him to others, including another medical provider.
Looking forward to having my doctor as our family doctor. He was very understanding about my need to continue an existing prescription, too.
He followed up quickly regarding test results and was available to answer my questions.
very nice staff. the wait to see the doctor was quite long. about an hour
My office visit was a meet and greet with my new PCP, Dr Matthew Schafer.Also needed new prescriptions. I was a patient at RFP years ago, until due to insurance, I had to change PCP's. Now that my husband has retired, I changed insurance due to insurance cost. I believe I have made the right choice. Dr Schaffer is patient, kind and concerned for my general health, as am I. Thank you Dr Matthew Schaffer.
excellent care and service
Dr. Schaffer is always polite, friendly, and helpful.
Dr. extremely professional, knowledgeable, takes time explaining treatment and options.
I just want to say that everybody that I met at that'll office was very nice and dr. Shaffer was terrific I couldn't have asked for a better doctor my wife insisted that I go to UPMC Saint Margarets because there's not one doctor that we've ever encountered that has showed nothing other than respect and care and your office did the same thank you so much
Dr. Schaffer is a nice guy but didn't listen to my concerns at all. it was very disappointing.
Excellent care provided.
dr Schaefer was amazing. he gave me a name of cream to use to help with my knee.
Dr. Schaffer and both his student intern and nurse/assistant were most professional and effective in their interactions during my visit. They answered all questions expeditiously and with caring. The Dr. took time to explain in some detail exactly the procedure he was performing and what I would experience prior to its performance.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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