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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Allegheny College Meadville, PA BSN, Rush University College of Nursing Chicago, IL CRNP MSN, Rush University College of Nursing Chicago, IL
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 30
wait times were definitely too long. took an hour and 15 minutes to be seen.
fantastic doctor with great personality and rapport with young pre-teens. my kids (twins-boy and girl) loved her. she put them at ease and that's hard when they know they need shots
Melissa was great. She took the time to listen and answer questions. She was patient and helpful. We are happy to have her as our provider.
Dr Ritchey is amazing and we are so blessed to have her.
everyone in this office is always extremely knowledgeable, kind, and spends as much time as needed.
Melissa is wonderful at interacting with my child and was very thorough in her exam. Her upbeat personality makes my daughter very comfortable with her.
Melissa is very skilled at talking with children.
Melissa Richey is a good nurse practitioner. She is "real" and gets the challenges of raising kids. She doesn't dismiss your concerns or worries and, on this visit, let us have a say in which antibiotic to give our youngest because of the challenges choosing one over another would present. She was clear about the pros and cons of each choice. She always makes the kids smile and handled 2 kids in one appointment well.
Thank you Melissa!
nothing bad overall have great service here!!
very outspoken. told us everything the way it is. good doctor.
The nurse we had at this visit is one that we have had in the past and I absolutely LOVE her! She is so nice an attentive and has excellent bedside manners. Also, the doctor was very nice and easy to talk to. She answered my questions and is definitely a doctor I will ask for if my favorite Dr. Frac isn't available.
I believe my son had excellent care. No complaints.
Great job. Keep up getting even better.
We've been going to this practice for a few years. This is the first time that I felt rushed through. I will request to see another physician in the future.
Melissa was by far the best provider that we have seen in this office. She was the first to show support for our desire to not medicate our child just because he had a fever and explained things about fevers that I had never heard (but were incredibly useful to know). She was wonderful and although I had made the decision prior to our visit to find a new office, I am now possibly staying if we are able to see Melissa at each visit.
Care provider was great.
my child got bitten by a tick and my fear of Lyme disease kicked in. my child has a speech delay and fine motor skills delay and the fear of him having to deal with that disease scared me. our doctor Melissa listened to my fears for my son and gave him an antibiotic for a just in case and I walked out of the office with a sense of relief that a doctor listened to my fears for my child and did everything she could to make the situation better.
I always find this office extremely knowledgeable, helpful and friendly. I've recommended numerous friends with new babies here.
I always have excellent service when I bring my children to the doctor. they've been well taken care of since all of my children were newborn babies and my oldest is 4 now. I am so comfortable bringing my child to the doctors office because it's such a smooth and loving transition.
Always so happy with the care and attention we receive from Melissa! She's the best!
Melissa was great. Responsive, engaged, great input about my child. I will definately see Melissa again. She was wonderful.
This was our first visit to this office and Im very pleased that we chose to make them our pediatrician for our children, they met our expectatons and some.! Wonderful staff from beginning to end.
my children all have very wonderful experiences at this care provider. I refuse to go to any other provider for them. they've all been taken care of by the same provider since birth and we all love them!
Melissa really reviewed his history of ear, nose and throat issues. We appreciated the time she took on this visit.
loved this doctor!!!
Melissa Richey is the best. My husband and I along with both our children all feel very comfortable with her and her care provided.
Melissa is always very caring for my child who has Autism. She makes sure she is comfortable
This was the first time we saw her as my daughter wanted to change to a female doctor. She was very understanding and did her best to make my 10 year old daughter feel comfortable.
We like Melissa! She is professional, easy to talk to, pleasant!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.