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MD, Georgetown University Washington, DC
Oakland Naval Hospital, CA Oakland, CA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 176
We absolutely adore Dr. Frac; we schedule an appointment with him purposefully for every well-child visit. He is the best!
Dr. Frac is always a good listener, but today's visit was not very productive. I went in to discuss behavior, and he only referred me to the behavior specialist, no helpful information. we have to wait over a month for progress with our daughters behavior. Nit happy about that.
We love Dr. Frac and the nursing staff at CCP. Dr. Frac always takes his time and is very caring!
He was fantastic with my son. He made him laugh. He took time with my son making him comfortable. Going to the doc for possible Strep is never fun, but he turned the experience into something enjoyable. If that makes sense. We do not see this doctor very often, but when we do he always makes us smile!
we used to see a different Doctor but she transferred. Dr. Frac is awesome and always make my daughter laugh. He listened to what we had to say and answered all my questions. We were very happy with him.
Dr. Frac is patient and kind. He is an excellent provider!
Dr. Frac is an excellent physician and always takes time to interact with my children, involving them in their own healthcare in an age appropriate way and encouraging them to be an important part of the dialogue, as well as answering my questions.
Dr Frac was awesome, we have been going to the Bethel Park office for over 8 years and have never had him as our doctor but I've always heard great things about him.
We always wait for Dr. Frac because he is kind, positive, helpful, and extremely knowledgeable!
dr. frac is very nice. he is my favorite pediatrician
Excellent Doctor's in this practice.
We adore Dr. Frac. My kids feel very comfortable with him which makes Dr. appts so much easier. I really appreciate how he doesn't rush us and listens to any concerns we have. We feel very blessed to have such a wonderful pediatrician.
We absolutely love Dr. Frac. Not only is he extremely knowledgeable but he is kind, caring and compassionate. He is the best!!
Dr Frac, nurses, and receptionionts were exceptional during this visit!
all excellent. all providers are kind, personable, and very thorough.
Dr. Frac was wonderful with my daughter. He addressed her when he entered the room and made her feel at ease with light-hearted humor, making the encounter stress-free for her.
We love Dr. Frac. Great doctor that really listens and gets to know your kids.
Dr Frac is the best doctor! Always attentive.
we love dr frac
Dr Frac is amazing at adapting to my child's changing needs as he ages. He is sensitive to private questions and offers advice on teen topics in a professional, friendly way.
Excellence in all areas! Love Dr Frac and the entire staff.
Dr. Frac is always great with listening to my concerns and also the concerns of my 11 yo. He talks to my son and not just me about his health.
always very helpful
Dr Frac is always amazing. He reviews our children's records before coming in the room, he listens and gives you time to speak, he's very thorough and provides explanations for things, and he's good with the kids.
dr frac is the best. always professional and listens carefully. offers sound advice and cares about your kids.
Dr. Frac was excellent. He was attentive, knowledgeable and answered all our questions thoroughly.
This was our first time since moving to the South Hills that we needed to come to the office (aside from Flu shots.) Dr. Frac was WONDERFUL! He was very thorough, easy to understand, and had a great rapport with my son. I look forward to establishing Dr. Frac as our regular pediatrician with all our future needs. I really can't say enough good things about him. My son loved him too!
my daughter adores Dr Frac. she couldn't wait for her yearly check up to have the chance to see him. all clerks and receptionists are always very helpful and courteous.
Dr. Frac is a wonderful doctor. His bed side manor and rapport with all children is second to none. He always put my children at ease during their visits.
Dr. Frac is thorough and caring. We've been seeing him for less than a year but he makes me feel that he does have the best interest of my children in mind always.
I called after hours to speak with a nurse regarding a reaction to an antibiotic. I was told the doctor would call me back, but nobody did. In office, the staff is pleasant and the doctors seem to address my concerns well.
Dr Frac is always extremely friendly and easy to talk to.
absolutely excellent service and Dr Frac was amazing!
we request Dr Frac and will wait for an appointment with him. Our child (age 6) feels comfortable to talk directly to him about his health.
We love Dr. Frac! Very good experience
I really like Dr. Frac but would like to feel that he has time and interest in hearing about my child's development and milestones, not only brief answers to his questions.
dr. frac is our favorite. so kind and sweet to the kids to make them feel comfortable. I can't recommend him highly enough!
Dr. Frac is wonderful and always takes his time with all 3 of my children. He is thorough and we are never rushed. My kids are comfortable with him and I also feel that he values my input on their health, as their parent, which I appreciate.
Dr. Frac was wonderful
He is a great doctor. My kids and I love him!
We are extremely happy with Dr. Frac. He is an excellent pediatrician with a wonderful bedside manner and our son adores him.
Dr. Frac is the best. He takes his time and explains everything. He knows everything about my daughters complex medical condition. I would highly recommend him and we feel so fortunate to have him care for our children.
Love Dr. Reilly...and NOW Dr. Frac also!!!
Dr. Frac is an excellent dr. Knowledgeable, patient, and respectful.
Dr. Frac is the absolute BEST Provider! He is so compassionate and caring. he welcomes questions and always get a back to me when I have a question.
Dr Frac is wonderful. He's harder to get an appointment with because of his awesome reputation. We've had a very negative experience with one of his peers and refuse treatment from him. We've never had any issues from any other doctor at that office, they're all really good.
I am very fortunate to have Dr Frac as my son's pediatrician. He is wonderful.
Staff were very kind and helpful. My son has autism and was a little agitated when we arrived. They allowed us to have a quiet room to wait for our appointment, and we hardly had a wait at all.
Dr Frac is incredibly thorough and really takes his time addressing each of our concerns. We are very appreciate of the care we receive at this office
We always have had a great experience with Dr. Frac. He takes the time to listen to us and always talks directly to my children as if they are the only people in the room.
Dr. Frac is wonderful. He is always on time, respectful and shows great care and concern for my daughter.
Dr. Frac is a great pediatrician. He is friendly and kind, easy to talk to about concerns, and gentle with my daughter.
Dr. Frac is the best. He spends time with us and made my boys laugh through out the appt. He is extremely respectful to my concerns over the HPV vaccine and rather than pressure me into the vaccine he gave me articles for positive research on the vaccine.
we always have a great experience when we see Dr Frac. he is always on top of all of my daughters medical needs
Dr. Frac takes time to listen, engages with my child and offers excellent advice.
Dr. Frac has excellent bedside manner. He didn't rush us and made us feel comfortable expressing any concerns or questions we had. The nurse was also very nice and helpful.
We've always had great service with Dr. Frac. He is very attentive, patient and thorough.
We love and trust Doctor Frac, he is a very good doctor.
Dr Frac is the best pediatrician there is! We all love him! He is wonderful!!!
Dr. Frac is very kind and thorough.
An incredible group of doctors, I truly appreciate them all and their awesome attitudes! wouldn't recommend or choose any other place.
excellent staff and excellent doctor
Dr. Frac is the best. We have been taking our children to him for 13 years. He is great with my children and so caring and respectful of my questions. I would highly recommend him.
outstanding care for all of my children at this practice!
I was taken so quickly back that I did not even have to take my child to the sick side to sit and wait.I want dr. Frac to understand how important it was to me that he valued me as my child's mom and knew what was wrong with her. please make sure he knows how much I appreciate that he heard me that day and worked with me to make my child better. wonderful wonderful man.
Dr. Frac is a wonderful doctor. He truly listens and cares about his patients. I can always count on him to provide good guidance and compassionate care.
Dr Frac is amazing. He had a resident with him and I hope that he instills in future physicians the passion that he possesses.
We moved a bit further away, but will still drive to see Dr. Frac. He is absolutely wonderful and the best medical provider we have ever experienced.
I have always had a positive experience with this office, I have great trust in the doctors and have always felt respected by all staff.
All of my three kids feel comfortable with Dr. Frac. He makes a necessary trip to the office more pleasant. He is very knowledgeable and anticipates a parent's concerns with his experience. He also has a fabulous bed side manner and is a priceless physician at this location.
We have always had great experiences with Dr. Frac for both of our children.
My husband and I could not be happier with the care provided from Dr. Frac and the medical staff at the Waterdamn location. Dr. Frac is so kind and gentle with our baby girl. He spends time with us and truly cares about his patients!
Dr. Frac put me at ease regarding my newborn. He was very reassuring and thorough.
Dr Frac is kind, caring, and compassionate. I went to him as a child and feel so blessed that my little girl can experience the same excellent care.
He is always pleasant and friendly. I would absolutely recommend him and couldn't be happier with a doctor for my daughter.
Michael Frac is always very friendly and is certainly knowledgeable. I like him as a provider.
Dr. Frac has been my son's doctor since he was born. He is now 17. He has always provided us with wonderful care.
he is great. I have had him the last 28 years since my kids and now my grandkids
he has been great from day 1 especially with her medical needs
Dr. Frac was awesome. He was timely, courteous, patient and very easy to talk to. I hope that we get him again for our next appointment!
I AM 20 YEARS OLD AND DR FRAC HAS ALWAYS BEEN AMAZING WITH ME. HE SPENDS AS MUCH TIME AS I NEED AND IS SINCERELY CONCERNED FOR ME. LOVE HIM!!
Dr. Frac is wonderful. :)
Dr Frac was great with my daughter and very helpful. Awesome doctor
Dr Frack is the most respected Pediatrician I have ever met. I trust him with my children's lives.
Dr Frac was amazing with my daughter and made her feel comfortable and listened to what she had to say.
Dr. Frac is the absolute best.
my family loves Dr. Frac and this practice.
Dr. Frac provides excellent care for my Son.
We love Dr. Frac. He listens. He cares. He is thoughtful in his responses and respects my input.
Dr Frac is the best pediatrician. I've used him for my eldest son who is now 8 yrs old and now for my newborn. He is knowledgeable. great with kids. funny personable. and he respects ethnics and culture. He never once acted as my uncircumcised kids needed any special attention. I've had old fashioned misinformed doctors act like it wa taboo. Dr. Frac always checks that baby is healthy and continues from there.
Dr. Frac has a wonderful bedside manner with both myself as a parent and with my child. He is relaxed, takes his time to make sure our questions our answered, and keeps my daughter calm during the exam.
Dr. Frac is simply the best in every possible way.
Dr. Frac has been our doctor of choice for 23 years with 3 children. He is the absolute best. We have recommended lots of friends and family who all love him as much as we do. He is caring and smart.
Dr. Frac is AMAZING. He's very good with my kids.
He is kind and funny! He is always on time. He takes his time with us as well.
we love Dr. Frac.
We absolutely adore Dr. Frac. He has cared for our oldest daughter for the last five years. It was a no brainer to pick him as our second daughter's doctor. Dr. Frac is so thoughtful, patient, kind and knowledgeable. He has what my husband and I like to call "an old school approach" to children's care, meaning he's not quick to throw medicine at the problem or order multiple tests. He's of course very knowledgeable with current medical resources. He gives you confidence as a parent that your child will be okay.
CCP Waterdam has consistently provided excellent care to my child for the last 10 + years. Dr. Frac is a consummate professional. My son looks forward to seeing him for vsitis. He is so great with kids of all ages.
Dr. Frac is always a pleasure to see. He takes his time to listen to our concerns and questions and provides valuable insight and education. He is wonderful with the kids!
Dr. Frac is always patient and kind, and really takes the time to listen to your concerns about your child's health. He is our go-to doctor in the practice.
Dr. Frac was great. He was sympathetic to my sick child and very helpful.
we absolutely love Dr. Frac and this practice. we always have beyond good experiences there.
We absolutely adore Dr. Frac! He is so educated and full of great advice, but can always relate it in a way new parents can understand. He is absolutely the best Pediatrician in the area!
My son loves Dr. Frac. He is the best.
Very kind. Put my daughter at ease.
simply the BEST!
Dr Frac is the best! Never disappoints and relates to our teen very well.
Dr. Frac is an outstanding provider. He always takes the time to explain everything in a very simple manner. He has a fantastic manner with my daughter.
Dr. Frac is the best. Truly. He always listens, asks thoughtful questions (not just routine), and really cares about the well-being of his patients.
Dr. Frac is an awesome doctor!
Dr. Frac is an excellent care provider and I have both of my boy's 13 & 16 see him. He makes them feel comfortable, engages with them, talks about the awkwardness of those teenage years and puberty. He has always been age appropriate since they were babies to teenagers. My boys enjoy going to see him and are never scared to go to the doctor's. He seems to be a never-ending fountain of patience, kindness and thoughtfulness.
Dr Frac is the BEST doctor and the office and nursing staff are excellent.
We love Dr. Frac, I feel listened to and he is respectful of my thoughts and opinions as a mom. He is willing to work with us and what our family needs and not What he thinks that we need.
A great doctor!
We absolutely love seeing Dr Frac! He is always personable and kind. He explains things in a way that makes them easy to understand, and is engaging and interacts with his patients (and their siblings!)
Dr. Frac was absolutely amazing!!
the provider talked to my son directly, made the visit quick, thorough and fun!
I always have a great experience with Dr Frac always try to see him when possible. I thinks he's a wonderful doctor and I know soon I will have to start seeing another doctor just no ready to yet.
This was our first time seeing Dr. Frac, & it was a wonderful experience! He has a fantastic bedside manner, and both my husband & I were very happy with the way he interacted with our daughter and with us.
Dr. Frac makes a child's visit an easy experience with his genuine, comical ways. He's also appreciated by parents because he takes time to answer questions/concerns through knowledge and experience. His confidence in examining a child is a great comfort with the appointment. It is one of the many reasons that we changed pediatricians and left the last practice. And I am glad that we did! I am happy that Dr. Frac is on call for my children, thank you.
i have nothing but glowing reviews for Dr Frac, Dr Silverstein and the entire practice. They listen to your concerns and respond to you in an easy-to-understand manner.i recommend this practice to everyone!
Dr. Frac is always very respectful to me and my children.
we cannot say enough great things about Dr. Frac. We are new parents and have cycled through several doctors at the practice, but when possible, we schedule with Dr. Frac. He is so genuine and helpful and truly cares about our baby.
Dr. Frac. was excellent with my child. He is fantastic!
Dr. Frac is the best kids doctor around. Both of my boys are seen by Dr. Frac. He is great with them and at explaining things to us as the parents.
we enjoy Dr Frac. He was a common sense approach to his patients. He listens, always friendly with myself and children
Everyone helped to make my child feel safe and cared for. much appreciated!
Dr Frac is the best provider. He always spends the necessary time with my children and is very caring during all our visits.
Dr. Frac is amazing at easing my son's stress about going to the doctor. He engages with him in a very sweet way. He is absolutely my favorite doctor at this office.
They're always friendly and kind with my son.
This was our first visit to CCP with our new baby. CCP was recommended by several friends and it's easy to see why. we were so pleased and grateful for how kind, dedicated and knowledgeable everyone was.
Excellent. Dr. Frac is light hearted, and a very good communicator with my son and his needs. His sense of humor puts all at ease. I have wanted Dr. Frac to be his doctor since birth because of his high recommendations from his colleagues and patients. For reasons, he has only recently been able to see him, and I am very happy to finally have him as a pediatrician for my son. His is everybody's favorite uncle type of person who is very knowledgeable with his profession and care of others.
I loved this Dr. he is there for my granddaughters problems and needs.
Dr. Frac was covering for Dr. Reilly today as Dr. Reilly had a family emergency. He did an amazing job and was personable, compassionate and caring. During the time that he spent with us, you would've never known that the office had heavy hearts for Dr. Reilly and was working so hard to provide quality care for all patients. Dr. Frac is the ultimate professional and relates well to patients and parents.
Dr Frac listens to his patients' concerns and provides helpful solutions to their problems.
we love Dr Frac and though we must be patient to get an appointment because he is popular, it's worth it!
Dr Frac is the best! We all love him!
We love Dr Frac and my daughter has been a part of CC Waterdam since birth.
Dr Frac has always been absolutely wonderful with taking care of our son's needs.
Dr. Frac was WONDERFUL! He was kind, helpful, caring, and showed great concern forour three month old son. We cannot fully express our gratitude for the help he provided us with and the time he took to call us after hours with blood test results. We would HIGHLY recommend Dr. Frac to anyone and hope to be able to have our son see him for his regular check up appointments. Thank you, from the bottom of our hearts, Dr. Frac!
We love Dr. Frac!
The Dr was wonderful and very concerned and talked to us like a person not like a medical text book. He was wonderful with my daughter.
Dr. Frac is a top notch provider who truly cares about the extra needs of my son and our family. He goes the extra mile with each question/concern/request we have. We feel truly grateful to have him in our lives and on our side.
Our first doctor's visit could have been scary and intimidating but with the care from the staff, nurses, and doctors, we had the best possible first visit! the nurses took action when we needed help and gave us proper respectful privacy when we needed to nurse. our questions were answered with confidence and gave us confidence as new parents. Dr. Frac was respectful, understanding, and patient with us as new parents. His confidence and support, gave us confidence.
Dr. Frac is the best! I love being able to have him as my daughter's main pediatrician. He is kind, gentle with her, and super informative. Really easy to talk to, and always gives me great info and advice. Overall great doctor, and my daughter likes him too.
Dr Frac is just excellent. My 3 year old really wanted him to also give her doll a check up and he happily did it. Checking the doll's heart and ears to make sure she was okay. My daughter was talking about it for the rest of the day. The nurse also took the doll's temperature and said she was doing great. Talk about catering to the patient. Just wonderful of both of them to care!
Dr Frac is extremely caring and makes my children feel comfortable during their appointments.
love dr. frac. he is great. very patient and thorough
We love Dr. Frac! He is always friendly and genuinely concerned about the health of my children. He always takes his time and very thoroughly examines them.
Dr. Frac and his staff are great!
Dr Frac was wonderful. He was caring efficient and helpful.
Love this office. Dr. Frac showed great concern for my son's pain level and was determined to figure out the problem. He did, of course, and we went on our way. So happy we have Dr. Frac and the rest of the doctors at CCP, Bethel Park!
Dr. Frac is simply excellent. Dr. Frac knows how to communicate effectively with both the parent and the patient. His knowledge and passion to help others really shows and is appreciated.
listened genuinely to Concerns
Dr. Frac is wonderful. He has excellent rapport with both parents and especially patients.
the care from pittsburgh peds has aleays been amazing!
Both nurse and Doctor were upbeat friendly and even funny making my child feel at ease
Dr Michael Frac is excellent. you are lucky to have him in your practice. Please keep him around for years to come.
we have been coming to this office for 17 years. Never had a problem. We had Dr. Rebecca Bickel before choosing Dr. Frac, and we thought she was the very best. Dr. Frac seems to be of the same caliber. Which is a comfort!
Staff and Dr are so exceptional at this office
Always have the best experiences with this provider. Recommend this practice all the time!
I had Dr Frac my whole life ...Just love him and staff ..I will be 21 so I will be leaving office...Thank you Dr Frac Dr Silverstein Dr Nicole you are the Best. hi ty
Dr. Frac is fantastic!!! Love everything about him and so does my child. Very lucky to have him as our Doctor.
Dr Frac was great. Tok his time and really checked everything out to ensure we got the diagnosis and solution for her illness
Doctor Frac is the best. He is engaging, kind, patient and funny. He always puts my children at ease and talks to them so that they feel part of the process. I cannot say enough kind words about him. He is the best.
we have been coming to this office for 17years (I also have an older son) and the staff has always been very professional and courteus. we have always had very positive expetiences, never had to wait an unreasonable amount of time to get an appointment or wait a long time to been seen when we arrive for our scheduled appointments. We have always been very happy here.
love Dr. Frac! He is amazing!
My kids were so pleased with the doctor! They said Dr. Frac was the funniest and nicest doctor ever.
We took my three day old son for a weight check and initial exam. Dr Frac was incredibly understanding of our situation and worked with us to develop a plan that suited our needs. He encouraged supplementing with formula, which has been a significant event for our family - helping my son, as well as my own health. it was reassuring to know he supported that and was there for questions.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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