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Oakland Naval Hospital, CA Oakland, CA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 123
Dr Frac is the best! Never disappoints and relates to our teen very well.
Dr. Frac is an excellent care provider and I have both of my boy's 13 & 16 see him. He makes them feel comfortable, engages with them, talks about the awkwardness of those teenage years and puberty. He has always been age appropriate since they were babies to teenagers. My boys enjoy going to see him and are never scared to go to the doctor's. He seems to be a never-ending fountain of patience, kindness and thoughtfulness.
Dr Frac is the BEST doctor and the office and nursing staff are excellent.
We love Dr. Frac, I feel listened to and he is respectful of my thoughts and opinions as a mom. He is willing to work with us and what our family needs and not What he thinks that we need.
A great doctor!
We absolutely love seeing Dr Frac! He is always personable and kind. He explains things in a way that makes them easy to understand, and is engaging and interacts with his patients (and their siblings!)
Dr. Frac was absolutely amazing!!
the provider talked to my son directly, made the visit quick, thorough and fun!
This was our first time seeing Dr. Frac, & it was a wonderful experience! He has a fantastic bedside manner, and both my husband & I were very happy with the way he interacted with our daughter and with us.
I always have a great experience with Dr Frac always try to see him when possible. I thinks he's a wonderful doctor and I know soon I will have to start seeing another doctor just no ready to yet.
Dr. Frac makes a child's visit an easy experience with his genuine, comical ways. He's also appreciated by parents because he takes time to answer questions/concerns through knowledge and experience. His confidence in examining a child is a great comfort with the appointment. It is one of the many reasons that we changed pediatricians and left the last practice. And I am glad that we did! I am happy that Dr. Frac is on call for my children, thank you.
i have nothing but glowing reviews for Dr Frac, Dr Silverstein and the entire practice. They listen to your concerns and respond to you in an easy-to-understand manner.i recommend this practice to everyone!
Dr. Frac is always very respectful to me and my children.
we cannot say enough great things about Dr. Frac. We are new parents and have cycled through several doctors at the practice, but when possible, we schedule with Dr. Frac. He is so genuine and helpful and truly cares about our baby.
Dr. Frac. was excellent with my child. He is fantastic!
Dr. Frac is the best kids doctor around. Both of my boys are seen by Dr. Frac. He is great with them and at explaining things to us as the parents.
we enjoy Dr Frac. He was a common sense approach to his patients. He listens, always friendly with myself and children
Everyone helped to make my child feel safe and cared for. much appreciated!
Dr Frac is the best provider. He always spends the necessary time with my children and is very caring during all our visits.
Dr. Frac is amazing at easing my son's stress about going to the doctor. He engages with him in a very sweet way. He is absolutely my favorite doctor at this office.
They're always friendly and kind with my son.
This was our first visit to CCP with our new baby. CCP was recommended by several friends and it's easy to see why. we were so pleased and grateful for how kind, dedicated and knowledgeable everyone was.
Excellent. Dr. Frac is light hearted, and a very good communicator with my son and his needs. His sense of humor puts all at ease. I have wanted Dr. Frac to be his doctor since birth because of his high recommendations from his colleagues and patients. For reasons, he has only recently been able to see him, and I am very happy to finally have him as a pediatrician for my son. His is everybody's favorite uncle type of person who is very knowledgeable with his profession and care of others.
I loved this Dr. he is there for my granddaughters problems and needs.
Dr. Frac was covering for Dr. Reilly today as Dr. Reilly had a family emergency. He did an amazing job and was personable, compassionate and caring. During the time that he spent with us, you would've never known that the office had heavy hearts for Dr. Reilly and was working so hard to provide quality care for all patients. Dr. Frac is the ultimate professional and relates well to patients and parents.
Dr Frac listens to his patients' concerns and provides helpful solutions to their problems.
we love Dr Frac and though we must be patient to get an appointment because he is popular, it's worth it!
Dr Frac is the best! We all love him!
We love Dr Frac and my daughter has been a part of CC Waterdam since birth.
Dr Frac has always been absolutely wonderful with taking care of our son's needs.
Dr. Frac was WONDERFUL! He was kind, helpful, caring, and showed great concern forour three month old son. We cannot fully express our gratitude for the help he provided us with and the time he took to call us after hours with blood test results. We would HIGHLY recommend Dr. Frac to anyone and hope to be able to have our son see him for his regular check up appointments. Thank you, from the bottom of our hearts, Dr. Frac!
We love Dr. Frac!
The Dr was wonderful and very concerned and talked to us like a person not like a medical text book. He was wonderful with my daughter.
Dr. Frac is a top notch provider who truly cares about the extra needs of my son and our family. He goes the extra mile with each question/concern/request we have. We feel truly grateful to have him in our lives and on our side.
Our first doctor's visit could have been scary and intimidating but with the care from the staff, nurses, and doctors, we had the best possible first visit! the nurses took action when we needed help and gave us proper respectful privacy when we needed to nurse. our questions were answered with confidence and gave us confidence as new parents. Dr. Frac was respectful, understanding, and patient with us as new parents. His confidence and support, gave us confidence.
Dr. Frac is the best! I love being able to have him as my daughter's main pediatrician. He is kind, gentle with her, and super informative. Really easy to talk to, and always gives me great info and advice. Overall great doctor, and my daughter likes him too.
Dr Frac is just excellent. My 3 year old really wanted him to also give her doll a check up and he happily did it. Checking the doll's heart and ears to make sure she was okay. My daughter was talking about it for the rest of the day. The nurse also took the doll's temperature and said she was doing great. Talk about catering to the patient. Just wonderful of both of them to care!
Dr Frac is extremely caring and makes my children feel comfortable during their appointments.
love dr. frac. he is great. very patient and thorough
We love Dr. Frac! He is always friendly and genuinely concerned about the health of my children. He always takes his time and very thoroughly examines them.
Dr. Frac and his staff are great!
Dr Frac was wonderful. He was caring efficient and helpful.
Love this office. Dr. Frac showed great concern for my son's pain level and was determined to figure out the problem. He did, of course, and we went on our way. So happy we have Dr. Frac and the rest of the doctors at CCP, Bethel Park!
Dr. Frac is simply excellent. Dr. Frac knows how to communicate effectively with both the parent and the patient. His knowledge and passion to help others really shows and is appreciated.
listened genuinely to Concerns
Dr. Frac is wonderful. He has excellent rapport with both parents and especially patients.
the care from pittsburgh peds has aleays been amazing!
we have been coming to this office for 17 years. Never had a problem. We had Dr. Rebecca Bickel before choosing Dr. Frac, and we thought she was the very best. Dr. Frac seems to be of the same caliber. Which is a comfort!
Dr Michael Frac is excellent. you are lucky to have him in your practice. Please keep him around for years to come.
Both nurse and Doctor were upbeat friendly and even funny making my child feel at ease
Staff and Dr are so exceptional at this office
Always have the best experiences with this provider. Recommend this practice all the time!
I had Dr Frac my whole life ...Just love him and staff ..I will be 21 so I will be leaving office...Thank you Dr Frac Dr Silverstein Dr Nicole you are the Best. hi ty
Dr. Frac is fantastic!!! Love everything about him and so does my child. Very lucky to have him as our Doctor.
Dr Frac was great. Tok his time and really checked everything out to ensure we got the diagnosis and solution for her illness
Doctor Frac is the best. He is engaging, kind, patient and funny. He always puts my children at ease and talks to them so that they feel part of the process. I cannot say enough kind words about him. He is the best.
love Dr. Frac! He is amazing!
we have been coming to this office for 17years (I also have an older son) and the staff has always been very professional and courteus. we have always had very positive expetiences, never had to wait an unreasonable amount of time to get an appointment or wait a long time to been seen when we arrive for our scheduled appointments. We have always been very happy here.
My kids were so pleased with the doctor! They said Dr. Frac was the funniest and nicest doctor ever.
We took my three day old son for a weight check and initial exam. Dr Frac was incredibly understanding of our situation and worked with us to develop a plan that suited our needs. He encouraged supplementing with formula, which has been a significant event for our family - helping my son, as well as my own health. it was reassuring to know he supported that and was there for questions.
always a pleasant visit. my children love Dr. Frac. he is excellent with them and treat me and my children with great respect. I would highly recommend Dr. Frac to anyone. THE BEST!
Dr. Michael Frac is a wonderful doctor and we always feel so much better after seeing him. he always is very attentive and listens to our concerns and appears to truely care about our daughters health and safety.
Dr. Frac has an excellent bedside manor. he is our favorite. makes the kids comfortable and just gives that extra that you don't typically get from doctors nowadays.
Best Peds I've ever met! Hands down incredible team!
Dr. Frac was the quintessential pediatrician w my son. he talked to him on his level literally and spent a lot of time with him to determine how he felt. my son said he's his favorite doctor now.
Great experience. It was a well visit and I felt like I had a team caring about the overall health of my child. Dr. Frac is terrific.
We love Dr. Frac. He's very thorough with our children and listens to our questions and concerns.
love dr Frac
Dr. Frac is absolutely wonderful. Both of my children have seen him and like him. I fully intend to bring both of my children back to him for any further health care needs. Dr. Frac listens and understands my concerns and point of view and my knowledge about my child. He takes the time to explain his point of view and reasoning behind any treatment, as well as explaining answers to any questions I have. He's very personable and friendly with the kids. He knows how to interact with them to make them feel more comfortable and involved in the visit. I feel as if he truly cares about the well being of the children he sees. Most importantly though I feel is that he takes the time to talk and listen and understand each individual case. He's very experienced and knowledgeable, all around great doctor.
Dr Frac and our nurse were wonderful and I'm so glad they are my daughters doctors.
Dr. Frac has been a wonderful physician to all of our kids. His bedside manner is amazing!
I wish we had many more doctors like dr frac. he is the best !
excellent. always has time to listen. good advice. thorough and helpful.
we love dr frac! he's the reason we come to this practice! my kids love him and we do too. he never brushes off our concerns like others have and is always friendly with the kids!
Dr. Frac was so kind to my son and talked directly to him so he could understand what he was talking about. He truly has a gift with kids!
CCP, Dr. Frac and staff have been fantastic healthcare providers for my son from the time he was 6 until aged 15 (present day)
we love this practice .they are very nice and provide great care.
I love this provider, this office and my doctor.
Dr. Frac and his team are caring and also conscientious.
Doctor is very child friendly
We have 6 children that go to the practice. We have seen all the doctors in the practice and Dr. Fracture by far is the best in the practice.
He is the best in the practice. Have seen them all.
Dr. Frac was wonderful. Very impressed.
Dr Frac was very welcoming and comforting my child. She was reluctant to come in and was in pain from an ear infection, and he put her at ease right away and even made her laugh. I feel this will make future doctor visits easier.
Dr Frac is the absolute BEST doctor ever! he's so friendly, informative, and professional.
Dr. Frac is an excellent physician and put my son at ease during his checkup.
We absolutely love Dr Frac. He's very attentive, so good with my toddler and he speaks in terms that parents can understand. He's soft spoken and incredibly friendly.
I love Dr. Frac he is awesome! kind and sweet even my 10 year old daughter said Mom I really like him!
love dr frac!! and everyone is so nice there
Dr. Frac is the best!
I have been seeing Dr Frac for 15 yrs. We love him. He is kind, caring, professional, and knowledgable. Loved Cheri Turner his nurse this visit too.
the Best Doctor and Staff in the world!!!
Dr. Frac is top notch. He handled my daughters health concern beautifully and he did so in such s way that she understood. Doesn't get better than him!!!
Dr. Frac is amazing & you are lucky to have him!
I've always had a great experience at this facility, the doctors and nurses are awesome!
Dr. Frac is a fantastic, knowledgeable, intelligent, caring and compassionate doctor. He is very understanding and concerned doctor. He takes his time to know my son and what's going on with him. He makes conversation about things in his life and his health. he is not only a wonderful person, he is a one of a kind doctor. he seems like a friend. He was the doctor of another one of my son and he was great with him, also.
my child met him from a frequent doctor's appointment and requested him for her check up appointment. I can't say enough about him. She was very comfortable with him.
Dr. Frac is always the best! The perfect balance of professionalism and personal touch with the kids. We all look forward to seeing him every year for their well visits
Always a great experience with Dr. Frac, he's the best! Just the right combination of professionalism and personal touch with the kids, they look forward to seeing him every year at their well visits
I really love this office and especially live Dr. Frac !
JUST LOVE DR FRAC!
great doctor and stsff
always a great experience! so personable & helpful!
Love Dr Frac! he genuinely seems concerned about their health. my child sees a specialist on a very regular basis and he was up to date on what was happening.
Dr. Frac has been my pediatrician since I was born. I know he has to be the best doctor I've ever met. He's always understanding and concerned. He's A+ in my opinion and I'm really thankful for his help and care.
Dr Frac listens to you and treats you with respect and is very friendly. He answers your questions and explains them in a way you can understand. He is a great doctor, I wish all doctor's were like him!!
Dr Frac is an outstanding pediatrician who has known my son since he was 2 weeks old. I trust him completely with my son's care and well being. our most recent visit dealt with a possible medicine change. Dr Frac listened to my concerns, voiced his opinions and we both came to a mutual decision. I can't say enough good things about him !
very wonderful experiences. was recommended by family who has going to Dr Frac for years. very positive. very out going. very helpful. very professional.
the doc was amazingly attentive and seemed to genuinely care about what I had to say! I did not feel rushed and felt he spent a lot of time with me going over my concerns.
This was our first visit. Doctor Frac and staff were outstanding. Very pleased with visit.
We have seen Dr. Frac for medical needs for nearly 20 years. He is always professional, very knowledgable and extremely trustworthy.
make doctor very professional and concerned for patient
Dr Frac is awesome. I would highly recommend him and the office runs very smoothly with appointment times regularly.
We love Dr. Frac. He is our "boy" doctor of choice at your office. (although all the doctors there are wonderful)
I have always felt my children and myself were well cared for and treated with respect at every visit. Every care provider we have seen at this office has taken their time and been extremely thorough. I'm very impressed with the entire staff.
Dr. Frac was absolutely wonderful in listening to our concerns about our child and helped guide us in the direction we should take with him. He is always very kind, caring and funny with all of our children!
She is under the care of a neurologist, immunologist, allergist, and other doctors. Dr. Frac works well with her other doctors and respects our plan of care for her. We have used many doctors in the practice and the children always respond well to Dr. Frac. He has an excellent bedside manner with children.
Dr. Frac did a good job diagnosing the illness. He was very easy to talk to and also gave me some other very useful tips.
Dr. Frac is fantastic!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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