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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
General OrthopaedicsShoulder Surgery
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 72
LOVE DOCTOR GAFFNEY!!! wouldn't go to any other for my needs at the time.
all good staff was excellent
pleasant and knowledgable individuals.
Dr. Gaffney was calm, attentive and competent in providing both examination and course of treatment.
He's great. Professional and friendly.
Was very pleased and overall I am pretty sure everything with Dr. Gaffney could not have went any better. Highly recommend him, complete and total professional.
The whole staff was great!
Dr and PA were both attentive as I explained my injury and my auto-immune syndrome. Asked appropriate questions and noted the answers.
the reason I traveled from Cranberry to this provider is the excellent care he has provided me in the past when we lived in New Kensington, Pa
He was excellent. Explained all the options, made a recommendation, but left it completely up to me which one I wanted.
Always excellent care!!
physician only talked about interesting xrays. i think showing me the xrays would have been more appropriate to provide me with a better understanding of my condition.
Dr Gaffney is such an excellent surgeon and a great person. Was so happy with the surgery he performed and my followups.
they did a great job and where efficient at what they did
Always excellent care!
Dr. Gaffney himself is fine the problems are trying to get InTouch with his office without going into this black hole called UPMC Central Scheduling.
I have no problems with Dr.Gaffney but some of the above questions don,t pertain to the purpose of my visit
I like going to this provider, but I don't like when he brings other doctors or students to observe our visit.
I have seen provider several times for various injuries and am completely satisfied with care received and results of treatment.
As usual, I was very satisfied with the promptness with which I was seen, the care by the entire staff, and the overall concern for my health. I am very confident in Dr. Gaffney and his staff.
Dr. Gaffney was extremely kind and considerate and explained everything to my mother in a way she could understand. Dr. Gaffney gave my mother all options available which made her feel confident and relieved about her the pain she was experiencing,. Great Job......
Dr Gaffney is a wonderful person and a excellent doctor who is truly interested in his patients
Dr Gaffney was excellent!
very good care all staff are kind and friendly !! very caring and quick about giving care on time
I love Dr. Gaffney. He is kind, thorough, & considerate.
Dr. Gaffney looked into all my issues and has sent me to therapy for additional care.
I appreciate the promptness of Dr. Gaffney in seeing me at the last minute on request from Dr Berg.
provider was thorough, quick, informative, and took his time to ensure I was as comfortable as possible during a very painful time.
I received excellent care. At one point during the procedure I felt poorly, Dr. Gaffney and the Intern both took steps to make sure I was comfortable.
Dr. Gaffney answered all my questions regarding my problem and spent the time addressing my problem.
Very helpful and answered questions
Dr gaffney listened and helped me extremely great in correcting my problem!
Dr. Gaffney has an excellent bedside manner as well as technical skill. He is attentive to patient concerns and surgical expectations. Dr. Gaffney has done surgery for several members of my family and is the obvious choice for his orthopedic specialty.
I really appreciated the gentleness of the Doctor, he gained my respect just simply because he was gentle and kind. I was in an extreme amount of pain. Plus also he is more than willing to get some tests run that my integrative doctor (Dr Mary Davis) asked for.
I have been going to this provider for many years and would not go anywhere else they are so attentive to my needs and care about their patients
Dr Gaffney is a very good listener. I appreciate him.
overall the service I received was excellent.
Dr. Gaffney is a wonderful physician. He was my mother's doctor for years which is the main reason I chose him for my care. He listens to your concerns and after his diagnosis explains all options of treatment.
overall very good impression
I would not consider another doctor is this area for ortho treatment. Dr. Gaffney is that good!
Ive never had a bad experience under Dr. Gaffney's care. After the most recent visit i felt reassured.
Very knowledgeable and helpful in my treatment!!
Visit was quick, professional and thorough. Very pleased with the entire visit.
it was efficient
Very personable doctor.
this office is phenomenal !!!!! everyone in this office is extremely nice!!!!
Dr. Gaffney has always provided me and my family with the best care possible.
he listened to me , and gave me his view on my condition , he answered all my questions. I chose to think over the info and treatment choices he outlined and check in again at a later date . I was happy to finally know what my my
very good, respect& trust this doctor!
Dr. Gaffney and his staff are always very courteous and professional.
I'm very happy with the out come.
He is a great Doctor. I really like him.
Reviewed all possible options for treatment.
Staff and MD were very accomadting in setting up my surgery before the end of the year as per my request.
Dr. Gaffney was very concerned about my injury. The office staff was also very caring.
He was easy to talk to, friendly and kind. It was a good experience and Joy helped me with appointments to get the surgery Asap.
I think Dr Gaffney is a very good doctor who takes time with his patients.
He is a compassionate and caring doctor. He listens to what you have to say and never rushes you through your appointment. Just can't say enough about what a great doc he is.
Was very happy with this Doctor and will continue to use him with any further needs.
I love Dr. Gaffney AND his staff! Joy, the one who coordinates with hospital treatment recommended--she asked me what works for me. She didn't dictate a schedule. They're the BEST!
I have been very pleased with Dr. Gaffney and his staff.
First time there, was very pleased. The Dr. eased my fears.
Dr. Gaffney was thoughtful and thorough during my visit. He was clear in his communication and explained exactly what I could expect as my recovery continued. I left confident and relieved that my questions and concerns had been resolved.
This was my first surgery and I was defiantly nervous. Dr. Gaffney explained my options and made me feel confident of the outcome. He went over details of the surgery and provide me with pictures of the procedure during my post op appointment.
I had previous surgery by this provider. I was very much pleased with his professionalism and he was very courteous to me.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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