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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, Excelsior College Albany, NY CRNP MSN, University of Pittsburgh Pittsburgh, PA RN, Excelsior College Albany, NY
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 38
Came as a walk-in and was seen very rapidly considering I didn't call and schedule an appointment. The receptionist looked at my "reason for visit" and because it said UTI sx's, she immediately asked if I needed to use the restroom knowing they needed a sample and didn't want me uncomfortable having to wait until I was seen.
She was very attentive and spent a good amount of time with me.
I used walk in clinic for first time for this visit & the staff were great, doctor very thorough & caring. would definitely use it again if need seen right away.
Michelle was very attentive & knowledgeable as well as easy to talk to
I was not comfortable with a certain med. she was prescribing and she was very good to give another that I was comfortable with.
I like this doctor. She is relatable and knowledgeable.
I am always happy to see Michelle when I need to use the walk in clinic. My husband, son and daughter have also seen Michelle when they had previous walk in visits. It is so reassuring when we see that she will be the one helping us with our medical problem! She is a true asset to UPMC!!
I will visit Mchelle again. very professional and knowledgable.
Everyone was very professional and friendly. Dr. Gold got right back to me via UPMC web site. This was a very positive experience.
Michelle was great, knowledgeable and focused on my needs.David, the medical assistant was helpful, explained what to expect and he too, was focused on my needs.
I came into the office with poison ivy. I didn't get any grief to get the prescription I needed as steroids are the only thing that helps. In past experience at other doctors offices, I was told use calamine lotion and come back. Also fastest I've ever been in and out of visit. Very pleased. Will use this walk in establishment before going to my PCP who has limited days and hours and their office never answers the phone anyway or returns calls in a timely manner. Will definitely travel the distance and use the walk in clinic again before going to PCPs office again. Michelle Marino and the nurse that checked me into the room were both great.
Aces. keep it up.
everything was excellent and will use in the future if my primary care physician is overbooked or closed.
Michelle Marino is an awesome provider!
I appreciated the time Michelle gave me. I did not feel rushed at all..
The staff was very courteous and informative and very nice
This is the second time we saw Michele, the first was for my daughter. she is always friendly and caring. A delightful person all of the time.
They met or exceeded all of my expectations.
NURSE PRACTICITIONAR WAS VERY GOOD
nurse practitioner was excellent. helped my husband and myself with medical problems.
it was my first time coming to this provider and I was beyond happy with my experience. I will be going back and will recommend to anyone needing care. Staff was wonderful!
I was a walk in and was so impressed with the staff. Michelle was great example of using the platinum rule!
prompt service and very professional.
very impressed. everyone was very professional and respectful. I would definitely return as a walk-in if needed.
Michelle was simply outstanding. It was not a procedure that I looked forward to having. She handled it wonderfully.
very good care
The NP was highly efficient and professional. I was satisfied with the visit.
very well versed in the medical field and very caring
both nurse's were great. listened, cared, respectful, and didn't rush.
very good experience and will recommend to family and friends.
I visited the walk-in clinic on a Sunday morning. I was concerned about my dizziness. Had headache for two days...itching ears...dizziness for four days. I was very pleased with my visit. The staff was efficient, caring and courteous.
Michelle Marino my provider was excellent. Professional, personalable and answered all my questions.
provider realized I had more than simple headache so she referred me to er,
CRNP was great with my child. the male medical assistant was very polite and did his job thoroughly
They were friendly caring and had my best interest.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.