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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA RN, Shadyside Hospital School of Nursing Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 38
good overall care but I was worried not enuff was done as an examination to confirm/deny an ear infection
it was a nice calm visit with kindness and professionalism from the entire facility.
I really liked Natalie and her attention to my son's needs and to my concerns.
very attentive. Ezcellent care.
Natalie is great with my little boy. She is very knowledgable and takes the time to go over everything . She takes her time interacting with him and myself.
I have been with this office since I had my first son in 1999 and they are wonderful
very thorough assessment and good communication with parent and child
the doctor spent extensive time with my son. she thoroughly reviewed his history and his current condition. I was very impressed with how much time she spent with us and never felt rushed.
I was displeased with information received from this provider regarding there being a test to see if one has the flu. She told me there "really isn't an accurate test to determine weather or not this is the flu.". I have several family members who have been swabbed and tested. Please inform her there is a test for this. I'm unsure if she legitimately is unaware of this or simply didn't have the time. Either way it was off putting and did not give me much faith in her as a provider for my child.
I didn't feel like the provider was listening to my concerns. She brushed them off and told me I was a worrier.
very polite and helpful
Loved seeing the nurse practitioner for this sick visit (cold/potential strep) very thorough and efficient!
Natalie was amazing! She took TIME to ask questions, didn't seem to be rushed and was very gentle and caring with my daughter. I was very impressed and thankful.
Everyone I have spoken with at this office has been great, friendly, and knowledgeable.
The reason I did not bring in my child for 2 years is because I knew I would be harassed about vaccines. I was.
she is great with the baby and includes me in the visit
she was very attentive to our concern.
great experience. Was a newborn visit the day after we were d/c'd from the hospital so it was our first time there. Everyone was super friendly, cared about us and our baby, took time with us, let us ask questions and gave us easy to understand answers, did not rush our appt
she was kind and friendly. she also listened well to my concerns and asked me questions that weren't just about my physical health.
wonderful, caring, and understanding staff.
Very understanding and helpful, took extra time to listen and understand some complex other concerns
Natalie is amazing. She is always kind and listens thoroughly to the entire problem.
Amazing office. Wait times could be my only complaint but I can't even complain there because I know when we're being treated I never feel like anyone is rushing through their care for my son or my questions.
Natalie is always so attentive and very thorough. We don't often see her but feel fortunate when we do. She truly cares and was quick to work with us when we were having issues with the initial prescription.
This office is always top notch. Staff is excellent. My only suggestion would be that my son would have been given the opportunity to fill out the depression/drug/alcohol question sheet alone. I don't have any concerns at this point, but I could see that if he had an issue, he might not fill it out honestly because I was in the room with him. I do like that this is addressed with teens.
This was a walk in appointment..and it was great
Every experience I have had with this office has been wonderful. The entire staff operates like a fine tuned machine, and they are always so helpful, kind, friendly, petsonable, and conpassionate.
The people who work in this office are wonderful. I've been going there for almost 19 years with my kids and have never had any problems. they have been so very helpful any time I called. I highly recommend this office to anyone.
We have seen the nurse practitioner on several occasions when we have come to the walk in hours at the doctors office. She is always such a comforting presence and takes the time to really talk to me about what is going on. She is very informative during the whole visit, and makes sure I understand any instructions about what do to after the visit.
we waited 52 minutes PAST our appointment time to see the nurse practitioner. This is really not acceptable.
WE LOVE NATALIE!!!
everyone one was kind and respectful I would highly recommend them.
I was not as pleased with this visit as I have been with ones in the past. we were there for over an hour and it was for a wrll visit for a healthy child. Natalie was good with our son.
This provider always seems very interested in my perspective and interacts well with my child. She makes sure to ask her questions directly and is straight forward and encouraging when the child offers information, etc. She seems interested in this child's well being.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.