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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MSN, University of Pittsburgh Pittsburgh, PA BSN, University of Pittsburgh Pittsburgh, PA RN, Shadyside Hospital School of Nursing Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 40
I have been with this office since I had my first son in 1999 and they are wonderful
very thorough assessment and good communication with parent and child
the doctor spent extensive time with my son. she thoroughly reviewed his history and his current condition. I was very impressed with how much time she spent with us and never felt rushed.
I was displeased with information received from this provider regarding there being a test to see if one has the flu. She told me there "really isn't an accurate test to determine weather or not this is the flu.". I have several family members who have been swabbed and tested. Please inform her there is a test for this. I'm unsure if she legitimately is unaware of this or simply didn't have the time. Either way it was off putting and did not give me much faith in her as a provider for my child.
I didn't feel like the provider was listening to my concerns. She brushed them off and told me I was a worrier.
very polite and helpful
Loved seeing the nurse practitioner for this sick visit (cold/potential strep) very thorough and efficient!
Natalie was amazing! She took TIME to ask questions, didn't seem to be rushed and was very gentle and caring with my daughter. I was very impressed and thankful.
Everyone I have spoken with at this office has been great, friendly, and knowledgeable.
The reason I did not bring in my child for 2 years is because I knew I would be harassed about vaccines. I was.
she is great with the baby and includes me in the visit
she was very attentive to our concern.
great experience. Was a newborn visit the day after we were d/c'd from the hospital so it was our first time there. Everyone was super friendly, cared about us and our baby, took time with us, let us ask questions and gave us easy to understand answers, did not rush our appt
she was kind and friendly. she also listened well to my concerns and asked me questions that weren't just about my physical health.
wonderful, caring, and understanding staff.
Very understanding and helpful, took extra time to listen and understand some complex other concerns
Natalie is amazing. She is always kind and listens thoroughly to the entire problem.
Amazing office. Wait times could be my only complaint but I can't even complain there because I know when we're being treated I never feel like anyone is rushing through their care for my son or my questions.
Natalie is always so attentive and very thorough. We don't often see her but feel fortunate when we do. She truly cares and was quick to work with us when we were having issues with the initial prescription.
This office is always top notch. Staff is excellent. My only suggestion would be that my son would have been given the opportunity to fill out the depression/drug/alcohol question sheet alone. I don't have any concerns at this point, but I could see that if he had an issue, he might not fill it out honestly because I was in the room with him. I do like that this is addressed with teens.
This was a walk in appointment..and it was great
Every experience I have had with this office has been wonderful. The entire staff operates like a fine tuned machine, and they are always so helpful, kind, friendly, petsonable, and conpassionate.
The people who work in this office are wonderful. I've been going there for almost 19 years with my kids and have never had any problems. they have been so very helpful any time I called. I highly recommend this office to anyone.
We have seen the nurse practitioner on several occasions when we have come to the walk in hours at the doctors office. She is always such a comforting presence and takes the time to really talk to me about what is going on. She is very informative during the whole visit, and makes sure I understand any instructions about what do to after the visit.
we waited 52 minutes PAST our appointment time to see the nurse practitioner. This is really not acceptable.
WE LOVE NATALIE!!!
everyone one was kind and respectful I would highly recommend them.
I was not as pleased with this visit as I have been with ones in the past. we were there for over an hour and it was for a wrll visit for a healthy child. Natalie was good with our son.
This provider always seems very interested in my perspective and interacts well with my child. She makes sure to ask her questions directly and is straight forward and encouraging when the child offers information, etc. She seems interested in this child's well being.
Natalie was Excellent. We really enjoyed having her for my child's well check
We have seen Natalie on occasion when something comes up. I have always found her to be very thorough (even more than the docs). She listens and takes time to address my concerns/questions. In fact, I have even scheduled well child visits with her. She's great!! '
This was an excellent visit. We recently switched to this office when our pediatrician retired. First well visit for both daughters. She spent a lot of time with us, was very thorough. She explained issues with the transfer of the girls' medical records and took immediate steps to obtain them. I was very pleased with the care we received.
The care was great but it was a very long wait in the exam room not the waiting room for the provider to come in. It was the walk in clinic and the next time I will make an appointment too avoid that wait.
Natalie Gacka was very thorough and also very calm and focused despite the fact that my toddler twins were very noisy and squirmy during my older daughter's appointment. It was a very helpful visit.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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