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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA RN, Shadyside Hospital School of Nursing Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 47
The provide was very nice and kind hearted however the virus my daughter was diagnosed with was not explained well I got more details from the paper provided and online then what was given. the virus is told me very contagious and can spread without proper care and we were not given any advice other than to let it take its course.
This was the first time seeing Natalie Gacka and we were quite pleased with how thorough she was.
during the visit my daughter was diagnose with croup. the nurse did not disclose that the croup is very congestion. I had to call back after the visit to discuss the diagnoses with another nurse since i have another toddler child.
Natalie cleaned her hands before and after treating my child.
The nurse practitioner that seen my daughter was great! She answered any questions we had, made me feel at ease, and found that she had hand foot and mouth, which the hospital the night before did not find!
Excellent, performed a very thorough physical examination. Especially nice and caring to my child and made him feel very comfortable.
She was very thorough in her assessment of our child and acted quickly on her concern about his weight loss and yellowing of skin, which was not apparent prior to the appointment. Her concerns were valid and he is now receiving proper treatment for Jaundice.
My family was displaced because of a hurricane. The staff was extremely helpful and caring about my children's needs.
she is amazing. very attentive to my child's needs and very knowable.
Natalie was very personable and made my son feel comfortable in treating a condition that could have itherwise been awkward for him. highly recommend her and will ask to see her again.
Very helpful, polite, and knowledgeable staff.
After we left the office , my daughter and i both commented how much we like natalie, and how thorough she is.
First time we saw Natalie - would recommend her to anyone! spent so much time with my child - checked every possible reason for her symptoms and gave us tons of attention!!
Natalie is awesome! she has known my boys since they arrived and we have followed her ever since. she is extremely thorough and we absolutely love her!!
My husband and I absolutely love seeing Natalie. She never rushes in or out of the room. She takes her time with us, addresses all of our questions, and spends a lot of time with us. Natalie makes me feel comfortable and at ease. She is very reassuring, kind, and knowledgable. We will continue to see Natalie for our daughter, and we would/will highly recommend her and this practice to all of our friends!
good overall care but I was worried not enuff was done as an examination to confirm/deny an ear infection
it was a nice calm visit with kindness and professionalism from the entire facility.
I really liked Natalie and her attention to my son's needs and to my concerns.
very attentive. Ezcellent care.
Natalie is great with my little boy. She is very knowledgable and takes the time to go over everything . She takes her time interacting with him and myself.
I have been with this office since I had my first son in 1999 and they are wonderful
very thorough assessment and good communication with parent and child
the doctor spent extensive time with my son. she thoroughly reviewed his history and his current condition. I was very impressed with how much time she spent with us and never felt rushed.
I was displeased with information received from this provider regarding there being a test to see if one has the flu. She told me there "really isn't an accurate test to determine weather or not this is the flu.". I have several family members who have been swabbed and tested. Please inform her there is a test for this. I'm unsure if she legitimately is unaware of this or simply didn't have the time. Either way it was off putting and did not give me much faith in her as a provider for my child.
I didn't feel like the provider was listening to my concerns. She brushed them off and told me I was a worrier.
very polite and helpful
Loved seeing the nurse practitioner for this sick visit (cold/potential strep) very thorough and efficient!
Natalie was amazing! She took TIME to ask questions, didn't seem to be rushed and was very gentle and caring with my daughter. I was very impressed and thankful.
Everyone I have spoken with at this office has been great, friendly, and knowledgeable.
The reason I did not bring in my child for 2 years is because I knew I would be harassed about vaccines. I was.
she is great with the baby and includes me in the visit
she was very attentive to our concern.
great experience. Was a newborn visit the day after we were d/c'd from the hospital so it was our first time there. Everyone was super friendly, cared about us and our baby, took time with us, let us ask questions and gave us easy to understand answers, did not rush our appt
she was kind and friendly. she also listened well to my concerns and asked me questions that weren't just about my physical health.
wonderful, caring, and understanding staff.
Very understanding and helpful, took extra time to listen and understand some complex other concerns
Natalie is amazing. She is always kind and listens thoroughly to the entire problem.
Amazing office. Wait times could be my only complaint but I can't even complain there because I know when we're being treated I never feel like anyone is rushing through their care for my son or my questions.
This office is always top notch. Staff is excellent. My only suggestion would be that my son would have been given the opportunity to fill out the depression/drug/alcohol question sheet alone. I don't have any concerns at this point, but I could see that if he had an issue, he might not fill it out honestly because I was in the room with him. I do like that this is addressed with teens.
Natalie is always so attentive and very thorough. We don't often see her but feel fortunate when we do. She truly cares and was quick to work with us when we were having issues with the initial prescription.
This was a walk in appointment..and it was great
Every experience I have had with this office has been wonderful. The entire staff operates like a fine tuned machine, and they are always so helpful, kind, friendly, petsonable, and conpassionate.
The people who work in this office are wonderful. I've been going there for almost 19 years with my kids and have never had any problems. they have been so very helpful any time I called. I highly recommend this office to anyone.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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