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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, University of New England College of Osteopathic M Biddeford, ME
UPMC Mercy Hospital Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 50
I liked that she asked my daughter questions about herself instead of asking me first. I felt that my daughter's thoughts and feelings about herself were valued. I appreciated that my concerns were addressed and that I was not dismissed when I raised concern.
Every experience has been good. That get us in quickly and are always professional and quick. Also the office is very clean and has zero odd smells which is something that I have disliked about other offices in the past.
I've never had a problem with this office. I always get answers and if needed further assistance to the issue I'm having with my child.
I have taken all 3 of my children to this office since they were born. I love Dr. Breit and Dr. Naples. They are great with kids, the office is clean and bright, the wait time is usually minimal and they go above and beyond to explain, teach and evaluate my children's health and well being. I have recommended this office many times to new parents.
The nurse that started the appt was wonderful! I wish we could have seen Dr. Robert Breit. He listens and explains things thoroughly.
Wonderful caring doctor who listens and gives excellent feedbck to her patients. She is very intelligent and helpful regarding any of my daughter's health concerns.
I'm extremely pleased with this provider. Receptionist are always very friendly and understanding. It's easy to get an appointment and we never have to wait to be seen. Dr. Naples is warm, knowledgeable and has a calming presence.
Have been using this provider for 23 years! Love it!!!
i was pleased that the doctor spoke to my child rather than about my child when giving advice.
Dr. Naples is fantastic - great with our daughter, answers our questions, and does all of it with knowledge and a smile.
All was fine.
Exceptional care as always!
She was not as concerned for my child's health as I felt that she should have been.
The provider is very thorough and spent the time needed with my child. She explained what she would be doing to my child before she did it.
Dr. Naples provided my child with very pertinent and timely information regarding social and emotional well being and the importance of making safe and healthy choices. she also explained well how the brain and body develop during adolescence.
Dr. Naples has always been very attentive to both her patients and parents/guardians. She has a reassuring tone that puts children at ease.
Dr Naples is very friendly and makes the children feel comfortable.
all of the staff is always very nice and helpful. the children love them.
Dr Naples really took her time and listened well to both of my daughters.
The women at the front desk greeted us as soon as we walked in, my daughter was nervous and they both spoke so kindly to her, our nurse was great she had such patience with my daughter who was worried about getting her booster shots by the time she left the room my daughter was smiling and laughing
I liked that Dr. Naples talked directly to my child and listened to what she had to say.
Our kids have been patients of Dr Naples/Bower Hill for a long time and we have always had good experience with the doctors and office staff
We are very satisfied with the care provider. Everyone on staff is very helpful and knowledgeable and always very courteous.
Dr Naples is a wonderful doctor that really cares about her patients and makes me feel comfortable with the care my kids receive.
love dr. Naples!
Staff and doctor are very nice and listen all our concerns
Dr Naples and staff were great. they made visit so easy that my kids never mind going to the Dr. everyone there was so nice and welcoming.
Dr. Naples and the office staff are amazing. I wouldn't trust anyone else with my child's health
I love Dr. Naples. I actually could get a pediatrician for my kids that is closer to my home but I don't mind the extra travel.
We love Dr. Naples! She always takes the time to care for and talk to my kids as well as me as a parent when my kids are sick!
Always have good experiences :)
overall it is good.
The provider has been amazing, compassionate and their for us. They have a general care for our daughter.
Our experience was super. Dr. Naples was prompt, knowledgeable, friendly and a great listener. Our newborn baby is healthy and thriving. all of our questions and concerns were addressed. Dr. Naples spent an appropriate amount of time at our check appointment.
Excellent physicians. Always compassionate to not only my child's well being but my understanding of all information.
love dr Naples!!
Dr. Naples is the best. She's always thorough and listens well.
We have been with Dr. Naples and Dr. Breit for 10 years and would highly recommend them.
Dr. Naples is amazing!! This was our first visit here as he needed a new pediatrician. She is thoughtful and complete. So glad to have chosen the Bower Hill location!
Dr. Naples is a wonderful Doctor, she is kind, and takes the time to listed to our concerns about our child and she takes the time to talk to you about any care she recommends.
Our family has used Bower Hill Pediatrics for 10 years with our 3 children and have been consistently happy with the care and availability of the doctors and nurses. Indeed, we've suggested Bower Hill to friends who have also been happy with their services.
very positive as always- I don't mind waiting a few extra minutes Bc I know that means that every patient is getting the time the need and deserve.
Overall a good experience
The staff was very helpful and attended to my son's needs.
Dr. Naples is a very professional, helpful doctor, and we rely on her for her knowledge, experience and great bedside manner.
Our appointment was scheduled for 11am. There was system training taking place, so the check-in process was delayed/lengthy while office staff learned appropriate procedures....which was fine. They were friendly, apologetic, etc.... We were not shown to the exam room until 11:55am and not seen by Dr. Naples until 12:15p. There were other patients, but it wasn't crazy/busy. Longest I've ever had to wait at this office.
Dr. Naples is the best provider and my family has been seeing her for eight years now! She is professional, funny and so nice with the adults and children!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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