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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Orthopaedic SurgeryHand Surgery
MD, Johns Hopkins University School of Medicine Baltimore, MD
University of Pittsburgh School of Medicine Pittsburgh, PA
Indiana University Hospital Indianapolis, IN Indiana Hand Center Indianapolis, IN
View Dr. Goitz's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 208
Besides a long wait provider was great and answered all my questions.
Barring an emergency on one occasion, Dr Goitz is generous with his time in post-op visits, and has monitored my case, which had an unusually slow recovery, very closely. I blame myself for not getting in contact with him in the first two weeks after surgery, when a tight binding could have been loosened, perhaps avoiding a 'frozen hand' syndrome. This is a remarkable surgeon who unlike some specialists deals effectively with patients (and their lay questions) out of the operating room. He knows that a bit of moral support in physical therapy does count.
Appreciated short wait time before seeing Dr. Clerks at desk worked together to get you serviced. Resident evaluation for Dr. thorough. Dr. very precise about treatment choice and options to promote healing.
I had a very bad experience it was a waste of my time and money to go to this provider cause he moved my wrist made me hurt more and said nothing was wrong and sent me home
Dr Goitz was and his intern were good was at DIAGNOSING my injury and proving treatment that made me in less pain. I was satisified with visit.
I am always impressed that this provider takes you exactly at your appointment time and spends the necessary time addressing my concerns.
Dr Goitz was professional, courteous and put my son at ease.
Everyone made this experience a positive one and you could tell the staff respected one another and worked well together to make sure the care in healthcare was evident.
Excellent experience with this office and all providers I came in contact with.
Dr. Robert Goitz is awesome, lucky to have him working on me. referred by Dr. Fu 15 years ago.
Dr Glitz is very good and I've always had good experiences when I come to his office by him and his staff.
Their manner helped me to remain calm while they set the bone
I love my Doctor and his PA is also amazing!
Dr. Goitz is fabulous!
Dr. Goitz did a muscle graft surgery on me about 8 years ago. I am having issues due to the complexity of my injury even now so I found him. He changed my life with that surgery and I now have limited movement of my arm. Before, I had none at all. I wouldn't be where I am in life if it wasn't for him. I started crying at my visit. He thought it was because I was talking about my arm. I was actually crying because it was very overwhelming to be seen by the doctor who changed my life and understands my injury.
thoughtful and compassionate
Dr. Goitz was kind and answered the questions that I had. I did, however, have a long wait. My appointment was at 1:45 pm and although I was seen by a resident within a half hour of arrival, I waited an additional half hour in the exam room to see Dr. Goitz.
Dr. Goitz is very caring and does not rush you.
Good experience. Dr. Goitz is great.
Dr. Goitz is a thoughtful clinician. he really took the time to listen to my history, discuss my symptoms, and do a focused and thorough exam. He went over all the possible causes of my symptoms and provided reasonable and practical suggestions as to how I should proceed.
I received such excellent service and care. Dr. Goitz is lovely and was so helpful, professional , and gentle. The fellow was also very lovely , warm, and most competent. I was so impressed with how caring everyone was among the office staff. I think this ortho clinic is beyond excellent!!!!!! After having recently retired from a long nursing career, it is great to know that there are still caring professionals out there....especially my being on the other side of the "bed" this time!
We arrived almost an hour early expecting to wait until our appointment time, but they got us in early and prmoptly performed xrays and got us on our way. Great flow and teamwork! Thumbs up!
I appreciated that there was an announcement that Dr. Goitz's clinic was running approximately 15 minutes behind schedule. It helped with my expectations. Because I had been fit in on short notice, I understood why they might be running late, and that was not a problem, but it was so good to be informed.
Highly impressed with the competency and care provided by Dr. Goitz and his P.A.
Dr. Goitz is simply fantastic!
My visit was exceptional and I will recommend the office and doctor to everyone.
Some questions do not apply, the service was excellent from the moment I arrived until I left the office.
professional, friendly, attentive service. All that anyone could reasonable expect. I would highly recommend this office.
From my first visit to my last visit I was absolutely treated with very professional care and information
The experience from the actual surgery through the follow-up visit, was the most amazing and valued patient care that I have experienced. In a time when patient care has taken on another face in our country, this team demonstrated that it doesn't have to be compromised! Dr. Robert Goitz and the professional support team was Amazing and I thank you for the opportunity "Tell Someone!"
very happy with everything
I'm very pleased with my care team.
Dr.Goitz performed wrist surgery on myself. Upon entering the outer office to Post Op,I could not have been more pleased.I am in health care and I was assessing everything. Entrance to exit..... PERFECTION!!!!
We waited over an hour after admitted to the exam room to see the doctor
first time visit. every one was very punctual and concerned. I was very impressed.
Dr. Goitz is an excellent doctor. His approach is conservative care....in other words....let nature take its course when possible and only move to surgery when all other options have been exhausted and appear to not be addressing the problem. I have complete faith in his judgement and ability to treat.
Provided great care, took time to explain, showed interest in problem
my on!y complaint would be the 45 minute wait. I do understand things happen, and schedule s get backed up.. Dr Goitz was very friendly. And put me at ease about a possible surgery.
I initially went to see Dr. Christopher Manning who didn't take my insurance and he referred me to Dr. Goitz. I got an appointment right away, the doctor took care of the problem, and I have had no issues since I saw Dr. Goitz.
The nurse, pa and dr were excellent and enjoyable
Very efficient and professional staff. The office and exam rooms were very clean
Thoughtful in making care decisions, and explaining options
Dr. Goitz is very informative.
I have had to see Dr. Goitz on many occasions and always feel he and his staff have done an exceptional job.
Great experience with reception, nursing assistant, resident and doctor. The team was extremely efficient, courteous, and professional during my entire visit. Very happy with the way I was treated by the staff!
Superb response to my medical issues by PA and Dr. Goitz.
good and on time
though medical history in front of him on paper, was unaware of it.
Dr. Goitz is a great physician! I would definitely refer him to a friend or family member. My husband referred me to him!
I had a great experience. the staff was knowledge and understanding. the only thing I would have added was a written after visit summary reviewing what we talked about.
Dr. Goitz is very caring, knowledgable, patient, and a very good doctor.
very efficient staff. was in exam room within 5 mins of appointment time. very pleasant expience. Associate was very thorough and showed concern for condition. Dr Goitz explained every thing as to why condition came or how it worked and how to correct. explain time frame as to when condition would be resolved. very friendly and I would recommend him to anyone. He was recommended to me by my son who also saw him for wrist problem just recently that was resolved also.
Everyone we dealt with was great. I'm just glad we didn't have to wait several days to get in to see an orthopedist, which was the alternative if this appointment wasn't an option.
excellent, comprehensive care and attention
Dr. Goitz was the surgeon who repaired my torn rotator cuff. In my experience he is an exceptional surgeon. I feel the procedure was a total success. I would definitely recommend his services.
I waited for over an hour to see the doctor. I was about to leave when the nurse showed up.
Always excellent care by Dr. Goitz and his staff.
Needs to work a bit on the "warm bedside manner" but very knowledgeable and competent.
Dr. Goitz actually listened to me and demonstrated that he heard me. It was very refreshing to have a provider that allowed me to participate in my care. I didn't feel like another number.
My visit was a great example of how a session with a physician should be.
Dr Goitz is more than a good doctor, I value the fact that he's a good listener. Excellent care!!!
Dr Goitz is beyond excellenthis staff is awesome
I liked that the doctor listened to everything I had to say and presented me with options to resolve the problem I am experiencing. He was practical, thoughtful and caring.
I see a great provider and medical staff.
Every time that we were there for an appointment or surgery everyone has been fantastic, we would recommend your facility and doctors to anyone.
This was an outstanding visit.
everything was good
spent great time with me.
Indecisive, cattle call mentality, scares me into a second opinion
dr Goitz is the best Doc I ever dealt with. he was God sent
This was my first visit with Dr. Goitz. I was very impressed with the entire experience and I would highly recommend my friends and family to this office!
Excellent orthopedist, appropriately conservative treatment in this instance, real concern for patients.
knowledgeable, caring service
Dr.Goitz is the best.
doctor was very focused
Dr. Goitz and his staff are great. For this appointment the service was extremely fast with almost no waiting times. Dr. Goitz listened to all of my concerns and addressed them. He's a great doctor.
i thought dr. Goitz and his staff were outstanding!
Always a good experience with Dr. Goitz and staff.
I had an excellent response to the treatment that was given to me on 02/08/17.
Great job solved the trigger finger problem with a simple steroid shot. Easy in easy out.
Dr. Goitz is a very compassionate doctor. He is an outstanding listener to needs of the patient. He simply loves his profession.
Great people from the ladies at desk and everybody I seen thru out the visit.
Dr. Goitz spent extra time explaining the details of my problem and what to expect during and after the surgery.
excellent care by everyone concerned
the staff was very respectful as were the doctors. I have trust in the care I will receive.
Dr. Goitz treated my daughter and myself with much respect. He provided excellent care to my daughters broken finger and was able to perform surgery on the day of his examination.
He was very friendly.
Excellent care--#1-- The BEST!!!!!
The staff at this office is great and go above and beyond their duties to make someone comfortable even to the point of giving them something eat, so they can take pain pills if needed or just because they feel sick or nauseaed. They take a extra minute to talk to you, and the smiles are genuine. I praise them and wish more people were as compassionate.
Dr Goitz is a very good doctor. He has operated on me before and i have had good results. I would recommends him to anybody who asked for a good doctor in his field.
First time I met Physician ans staff. Office staff very friendly and helpful. Flow of office was something I was unaccustomed to, however it was very manageable for the staff, as I understood the pattern. Also the assistant came right out and greeted me, I was never left "hanging" Thanks so much, definitely would recommend
His personality is fantastic and I could not have gotten a better surgeon!
Dr. Goitz and all staff were excellent!
professional, thorough and caring
over all experience is good.. Dr. Goitz has explained in a very detailed way and made me feel better.
The care received was exceptional. The MA Nick and the PA Alison as well as Dr. Goitz were caring and compassionate while fully communicating about my diagnosis and treatment.
Dr Goitz,in my opinion is one of the most caring and attentive physicians I have been to. I will continue to see him for my ongoing situation
everyone was very nice and said more than "hi" and they smiled.
Very courteous staff that out his mind at ease.
Enjoyed the appointment. Dr. gave me a shot to relieve pain in my hand and discussed the options if that didnt work.
Dr Goitz is very good and listens to you as a patient.
He didn't give me an adequate course of action. I will be returning this week bc I have not received any relief from my pain.
Everyone was very friendly
he has been on time the last 2 visits. yea. his care is always great.
Dr. Goitz and his PA were very professional, knowledgeable and efficient.
expert care/ surgery post opgreat success / continuing care for hand needing surgery when able to /
excellent doctor and excellent care by all staff involved
Dr. Goitz is too-notch!
Dr. Goitz is knowledgeable and efficient.
Dr. Goitz is a very kind, compassionate, and competent physician and hand surgeon. he had operated on me twice and I have had excellent results.
My first visit, I was sitting in the waiting room for 1/2 hour after my apt time, and when I asked how soon I would be seen, they said there was still 1 patient ahead of me. That meant I wouldn't be called back until at least 20 minutes later. I left and rescheduled because my time is just as valuable as their time!
I could not ask for better care everyone was very nice and helped me as much as they could explained everything to me and my husband
Waited 45 after appointment time to be seen.
Dr. Goitz is a component, knowledgeable, friendly physician that anyone needing orthopedic care should be more than thankful he is available to provide that care.
I was treated extremely well by everyone in the office.
It seems like I had a minor fracture in my elbow, and I was glad to have two different doctors look over my x-rays with me. Despite it being hard to see, it was clear they gave it enough attention to see it.
I was treated efficiently, talked to in terms that I could understand. Very, very satisfied with my visit. The physician, medical assistants, technicians, and administrative staff were clear, respectful, and caring.
great care and great concern shown by all staff.
Very satisfied with the duration of my visit.
love these people
everyone was courteous and showed much respect and interest for my care
very friendly staff
Drs. Goitz and Blackburn explained in detail the course of treatment I'd be given and what to expect for my particular issue; I left the office fully informed and a happy patient.
we were impressed with Dr.Goitz and his resident. they both took the time to discuss the issue and explain options to treat the cyst. we were pleased with our visit.
Dr Goitz is an amazing physician and I couldn't be happier with the care I have received from him and his staff. Excellent!
Excellent service concerning ALL aspects!
I would recommend this office and staff to all my co-workers and friends, from the moment I walked into the office I was treated with respect and kindness.
great treatment with a personal touch, thanks. I recommend to all
Dr. Goitz and the resident assisting him were great and took the time needed to review x-rays and reports needed to determine the next steps in my child's care.
Dr Goitz and his team always show great concern and compassion for my health issues!
resident and physician excellent
He and staff are very good and helpful, worth traveling to see
Medical Assistant Amy was extremely nice and courteous to me as was Dr. Goitz, even when I had to Go back later in day for severe burning pain.
the physician talked over me within the first two minutes of the appointment. he was focused on intermittent numbness while the reason that I was there was the pain I feel when I type. he told me to use a brace at night and call back if pain persists. when I call back, it will be to a different physician.
Dr. Goitz, took exceptional care of me during my 3 month stay in Montefiore. He basically saved my arm, I had a severe infection that emanated from a surgery done in Los Angeles for a serious arm fracture. He was kind and supportive throughout a very difficult time. He is an outstanding surgeon and a fine human being. I have been seeing him regularly for follow up since my discharge from the hospital at the end of March. He has kept me informed and provided regular support during a very difficult period for me.
Dr. Goitz was recommended by a friend and I would recommend him to anyone. He was very down to earth and easy to talk to.
Friendly, caring, to the point with options. Doesn't get any better!
Dr Goitz has done multiple surgery on my fingers and elbow, he always answers my questions.
this office has very courteous staff. It is well-managed. And then overall visit was very prompt and meaningful. I would recommend this office to friends and family because of the providerr and the staff
Everyone is very efficient
I couldn't ask for a better hand specialist. dr. Goetz is always kind, courteous, and thorough.
I was very pleased with the care I received.
excellent care by the resident and senior physician
I do not think Dr. Goitz offered the range the treatment options available - even though they are listed at the website UPMC refers me to http://www.assh.org/handcare/hand-arm-conditions/trigger-finger. Based on my research, he has a reputation as an excellent surgeon, but that may make him approach every problem as if surgery is the only solution.
Dr. Goitz answered all my questions and was extremely helpful. I would definitely recommend him to a friend or relative.
Dr. Goitz is excellent in every way.
I think Dr Goitz was impersonal, in sensitive, and that he asked at least 1 inappropriate question that I did not appreciate. then there's the fact that he did not do a good job explaining what exactly is wrong with my hand.
He was45 minutes late and there was four people a head of me
We have made multiple visits to this office and each and every time both the office staff and clinical staff went above and beyond. Dr. Goitz was very approachable and easy to talk with. We never felt rushed and he always presented all the options available to us.
Dr. Goitz and his assisstant doctor were both very good as well as the nurse practitioner.
The only concern I had is that Dr. Goitz didn't say anything about the aftermath of the treatment until I asked about therapy, to which he replied, "quite the opposite--you should be resting the thumb". I wouldn't have known that otherwise.
Good experience. Spent more time with the 'fellow' than the provider and would prefer to spend more time with provider. I was pleased with the provider being the one to give me my shot, and I understand why the provider spends the lesser time with the patients. All staff were very nice.
I found Dr. Goitz distant and only partially tuned in. He did not offer any opinion on various therapies. I emphasized that I would like avoid surgery if at all possible and was interested in the PRP injections available via UPMC (out of pocket, not covered by health insurance). He did not engage. I assume he is against this sort of therapy although there is research evidence on its efficacy.
I was very pleased with the visit and conversation with Dr. Goitz and his assistant.
Everything was good except for the wait time to see the Doctor
I am going to undergo surgery June28 with Dr Robert Goitz for carpel tunnel, cubical tunnel,And trigger finger all on the left arm.I request only Dr. Goitz perform this surgery on myself and no one else!
Dr. Goitz is an excellent doctor. Always a good experience.
I really appreciated the opportunity to look at my x-rays with the doctor to better understand my injury. I also appreciated their recognition that I know my body best, what's normal and not, and included me in care decisons.
a great visit with the entire staff from start to finish
Dr. Goitz was friendly and knowledgeable. I appreciate the time he took to see me and would not hesitate to see him again if the need arises.
Dr. Goitz is a top notch hand surgeon. he is always professional, helpful and kind, he has done 2 surgeries for me and will do another for me in the next several months.
Very quick, experienced, answered questions, helped with cortisone shot
Dr. Goitz and Fellow very compassionate and thorough in exam. Highly recommend.
all on target, efficient, friendly
Excellent care during my outpatient operation for carpel tunnel syndrome. Excellent care during office visit to have the stitches removed.
Dr. Goitz was up front and honest in our appointment. he allowed me to make informed decisions regarding my care. The office staff were kind and courteous during my visit, not rushed and distracted. The X-ray techs were great as well!
I have been seeing Dr. Goitz for years. He was recommended by another Doctor. he has been informative.
office staff was very professional and friendly. very understanding of my special needs understanding
I received wonderful attention and services from Dr. Goitz and his staff every time I have visited his office.
This was my first visit to this office... I can't believe how well run it was; my experience couldn't have been better.
Everyone from the front desk, nurses, resident, brace fitting guy, to the doctor were fantastic, kind, courteous and knowledgeable. No complaints whatsoever.
Extremely kind and caring staff...Got an appointment within 18 hours
I have never had such a positive experience at a doctors office as I have had at this location. From the time I walked in everyone and everything was so efficient. Dr Goitz was great, listening and asking questions. I was in and out in less than 30 minutes. Other offices should model, including the people.
I was very please with the concern and care I recived
I have visit with your staff three time in the last year and they have been very helpful and kind and friendly to us
Dr. Goitz is the best. I trust him and feel that his medical expertise is the very best I can find.
Absolutely wonderful. After 10 years, I'm getting surgery done and he's the only doctor that would do it.
Best surgeon in Pittsburgh!
The doctors in the bethel office are respectful and well spoken im thankful for there care in this hard time in my life.
I was very satisfied with my visit and my decision to visit Dr. Goitz
I don't have long to wait, they put me in a private room, they wash their hands and introduce themselves, the look at me in the eye when I talk or they talk, they show concern, they tell me it is going to hurt, they then ask me if I want anything or need anything. they deserve all the positive marks I give them.
Dr. Goitz did an exceptional job in helping me with my issue. He gave me the options and explained all the options and told me what was best.
Staff effective in all parts of my appointment
Every one was great
Everyone was very professional and courteous. No waiting for an appt I called Friday and the appt was Wednesday
Always a good experience with this provider.
After receiving what I felt was inadequate care from another healthcare provider, I feel much better about the care received from Dr. Goitz. Returning the UPMC insurance makes me feel more confident about the care I may need to receive in the future.
Dr. Goitz, his fellow, and staff were all great. Definitely would recommend him.
Excellent team work...impressive!
Everyone that works in this office were all friendly, helpful and very concerned.
Dr Goitz was very knowledgeable and took time to answer my questions
He was gentle in giving me a shot. Showed me the x-rays so that I could more clearly understand the problem.
I liked that he and the staff signed a card for me after my procedure. Everyone was very courteous.
Dr Goitz is a sperb, caring surgeon
I am thoroughly pleased with the are that I was provided.. Would definitely recommend to other patients!! Thank you very much!
Dr. Goitz performed surgery on my right hand in 2013 due to basal joint arthritis, the outcome of that surgery was so successful that I did not hesitate to return to Dr. Goitz when I developed the same condition in the joint in my left hand.
Doctor and staff were wonderful!
very COMFORTABLE WITH STAFF AND DOCTOR
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