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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Orthopaedic SurgeryHand Surgery
MD, Johns Hopkins University School of Medicine Baltimore, MD
University of Pittsburgh School of Medicine Pittsburgh, PA
Indiana University Hospital Indianapolis, IN Indiana Hand Center Indianapolis, IN
UPMC PresbyterianChildren's Hospital of Pittsburgh of UPMCUPMC Presbyterian South Surgery CenterUPMC Children's Surgery Centers
View Dr. Goitz's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 253
though medical history in front of him on paper, was unaware of it.
very efficient staff. was in exam room within 5 mins of appointment time. very pleasant expience. Associate was very thorough and showed concern for condition. Dr Goitz explained every thing as to why condition came or how it worked and how to correct. explain time frame as to when condition would be resolved. very friendly and I would recommend him to anyone. He was recommended to me by my son who also saw him for wrist problem just recently that was resolved also.
Everyone we dealt with was great. I'm just glad we didn't have to wait several days to get in to see an orthopedist, which was the alternative if this appointment wasn't an option.
excellent, comprehensive care and attention
Dr. Goitz was the surgeon who repaired my torn rotator cuff. In my experience he is an exceptional surgeon. I feel the procedure was a total success. I would definitely recommend his services.
I waited for over an hour to see the doctor. I was about to leave when the nurse showed up.
Always excellent care by Dr. Goitz and his staff.
Dr. Goitz actually listened to me and demonstrated that he heard me. It was very refreshing to have a provider that allowed me to participate in my care. I didn't feel like another number.
Needs to work a bit on the "warm bedside manner" but very knowledgeable and competent.
My visit was a great example of how a session with a physician should be.
Dr Goitz is more than a good doctor, I value the fact that he's a good listener. Excellent care!!!
I liked that the doctor listened to everything I had to say and presented me with options to resolve the problem I am experiencing. He was practical, thoughtful and caring.
Dr Goitz is beyond excellenthis staff is awesome
I see a great provider and medical staff.
Every time that we were there for an appointment or surgery everyone has been fantastic, we would recommend your facility and doctors to anyone.
This was an outstanding visit.
dr Goitz is the best Doc I ever dealt with. he was God sent
everything was good
spent great time with me.
Indecisive, cattle call mentality, scares me into a second opinion
This was my first visit with Dr. Goitz. I was very impressed with the entire experience and I would highly recommend my friends and family to this office!
Excellent orthopedist, appropriately conservative treatment in this instance, real concern for patients.
knowledgeable, caring service
Dr.Goitz is the best.
doctor was very focused
Dr. Goitz and his staff are great. For this appointment the service was extremely fast with almost no waiting times. Dr. Goitz listened to all of my concerns and addressed them. He's a great doctor.
i thought dr. Goitz and his staff were outstanding!
Always a good experience with Dr. Goitz and staff.
I had an excellent response to the treatment that was given to me on 02/08/17.
Great job solved the trigger finger problem with a simple steroid shot. Easy in easy out.
Great people from the ladies at desk and everybody I seen thru out the visit.
Dr. Goitz is a very compassionate doctor. He is an outstanding listener to needs of the patient. He simply loves his profession.
Dr. Goitz spent extra time explaining the details of my problem and what to expect during and after the surgery.
excellent care by everyone concerned
the staff was very respectful as were the doctors. I have trust in the care I will receive.
Dr. Goitz treated my daughter and myself with much respect. He provided excellent care to my daughters broken finger and was able to perform surgery on the day of his examination.
He was very friendly.
Excellent care--#1-- The BEST!!!!!
The staff at this office is great and go above and beyond their duties to make someone comfortable even to the point of giving them something eat, so they can take pain pills if needed or just because they feel sick or nauseaed. They take a extra minute to talk to you, and the smiles are genuine. I praise them and wish more people were as compassionate.
Dr Goitz is a very good doctor. He has operated on me before and i have had good results. I would recommends him to anybody who asked for a good doctor in his field.
First time I met Physician ans staff. Office staff very friendly and helpful. Flow of office was something I was unaccustomed to, however it was very manageable for the staff, as I understood the pattern. Also the assistant came right out and greeted me, I was never left "hanging" Thanks so much, definitely would recommend
His personality is fantastic and I could not have gotten a better surgeon!
Dr. Goitz and all staff were excellent!
professional, thorough and caring
over all experience is good.. Dr. Goitz has explained in a very detailed way and made me feel better.
The care received was exceptional. The MA Nick and the PA Alison as well as Dr. Goitz were caring and compassionate while fully communicating about my diagnosis and treatment.
Dr Goitz,in my opinion is one of the most caring and attentive physicians I have been to. I will continue to see him for my ongoing situation
everyone was very nice and said more than "hi" and they smiled.
Very courteous staff that out his mind at ease.
Enjoyed the appointment. Dr. gave me a shot to relieve pain in my hand and discussed the options if that didnt work.
Dr Goitz is very good and listens to you as a patient.
He didn't give me an adequate course of action. I will be returning this week bc I have not received any relief from my pain.
Everyone was very friendly
he has been on time the last 2 visits. yea. his care is always great.
Dr. Goitz and his PA were very professional, knowledgeable and efficient.
expert care/ surgery post opgreat success / continuing care for hand needing surgery when able to /
excellent doctor and excellent care by all staff involved
Dr. Goitz is too-notch!
Dr. Goitz is knowledgeable and efficient.
Dr. Goitz is a very kind, compassionate, and competent physician and hand surgeon. he had operated on me twice and I have had excellent results.
My first visit, I was sitting in the waiting room for 1/2 hour after my apt time, and when I asked how soon I would be seen, they said there was still 1 patient ahead of me. That meant I wouldn't be called back until at least 20 minutes later. I left and rescheduled because my time is just as valuable as their time!
I could not ask for better care everyone was very nice and helped me as much as they could explained everything to me and my husband
Waited 45 after appointment time to be seen.
Dr. Goitz is a component, knowledgeable, friendly physician that anyone needing orthopedic care should be more than thankful he is available to provide that care.
It seems like I had a minor fracture in my elbow, and I was glad to have two different doctors look over my x-rays with me. Despite it being hard to see, it was clear they gave it enough attention to see it.
I was treated efficiently, talked to in terms that I could understand. Very, very satisfied with my visit. The physician, medical assistants, technicians, and administrative staff were clear, respectful, and caring.
I was treated extremely well by everyone in the office.
great care and great concern shown by all staff.
Very satisfied with the duration of my visit.
love these people
everyone was courteous and showed much respect and interest for my care
Drs. Goitz and Blackburn explained in detail the course of treatment I'd be given and what to expect for my particular issue; I left the office fully informed and a happy patient.
very friendly staff
we were impressed with Dr.Goitz and his resident. they both took the time to discuss the issue and explain options to treat the cyst. we were pleased with our visit.
Excellent service concerning ALL aspects!
I would recommend this office and staff to all my co-workers and friends, from the moment I walked into the office I was treated with respect and kindness.
Dr Goitz is an amazing physician and I couldn't be happier with the care I have received from him and his staff. Excellent!
great treatment with a personal touch, thanks. I recommend to all
Dr. Goitz and the resident assisting him were great and took the time needed to review x-rays and reports needed to determine the next steps in my child's care.
Dr Goitz and his team always show great concern and compassion for my health issues!
resident and physician excellent
He and staff are very good and helpful, worth traveling to see
the physician talked over me within the first two minutes of the appointment. he was focused on intermittent numbness while the reason that I was there was the pain I feel when I type. he told me to use a brace at night and call back if pain persists. when I call back, it will be to a different physician.
Medical Assistant Amy was extremely nice and courteous to me as was Dr. Goitz, even when I had to Go back later in day for severe burning pain.
Friendly, caring, to the point with options. Doesn't get any better!
Dr Goitz has done multiple surgery on my fingers and elbow, he always answers my questions.
Dr. Goitz, took exceptional care of me during my 3 month stay in Montefiore. He basically saved my arm, I had a severe infection that emanated from a surgery done in Los Angeles for a serious arm fracture. He was kind and supportive throughout a very difficult time. He is an outstanding surgeon and a fine human being. I have been seeing him regularly for follow up since my discharge from the hospital at the end of March. He has kept me informed and provided regular support during a very difficult period for me.
Dr. Goitz was recommended by a friend and I would recommend him to anyone. He was very down to earth and easy to talk to.
this office has very courteous staff. It is well-managed. And then overall visit was very prompt and meaningful. I would recommend this office to friends and family because of the providerr and the staff
Everyone is very efficient
I couldn't ask for a better hand specialist. dr. Goetz is always kind, courteous, and thorough.
excellent care by the resident and senior physician
I do not think Dr. Goitz offered the range the treatment options available - even though they are listed at the website UPMC refers me to http://www.assh.org/handcare/hand-arm-conditions/trigger-finger. Based on my research, he has a reputation as an excellent surgeon, but that may make him approach every problem as if surgery is the only solution.
Dr. Goitz answered all my questions and was extremely helpful. I would definitely recommend him to a friend or relative.
Dr. Goitz is excellent in every way.
I think Dr Goitz was impersonal, in sensitive, and that he asked at least 1 inappropriate question that I did not appreciate. then there's the fact that he did not do a good job explaining what exactly is wrong with my hand.
He was45 minutes late and there was four people a head of me
We have made multiple visits to this office and each and every time both the office staff and clinical staff went above and beyond. Dr. Goitz was very approachable and easy to talk with. We never felt rushed and he always presented all the options available to us.
Dr. Goitz and his assisstant doctor were both very good as well as the nurse practitioner.
The only concern I had is that Dr. Goitz didn't say anything about the aftermath of the treatment until I asked about therapy, to which he replied, "quite the opposite--you should be resting the thumb". I wouldn't have known that otherwise.
Good experience. Spent more time with the 'fellow' than the provider and would prefer to spend more time with provider. I was pleased with the provider being the one to give me my shot, and I understand why the provider spends the lesser time with the patients. All staff were very nice.
I was very pleased with the visit and conversation with Dr. Goitz and his assistant.
I found Dr. Goitz distant and only partially tuned in. He did not offer any opinion on various therapies. I emphasized that I would like avoid surgery if at all possible and was interested in the PRP injections available via UPMC (out of pocket, not covered by health insurance). He did not engage. I assume he is against this sort of therapy although there is research evidence on its efficacy.
Everything was good except for the wait time to see the Doctor
I am going to undergo surgery June28 with Dr Robert Goitz for carpel tunnel, cubical tunnel,And trigger finger all on the left arm.I request only Dr. Goitz perform this surgery on myself and no one else!
Dr. Goitz is an excellent doctor. Always a good experience.
I really appreciated the opportunity to look at my x-rays with the doctor to better understand my injury. I also appreciated their recognition that I know my body best, what's normal and not, and included me in care decisons.
a great visit with the entire staff from start to finish
Dr. Goitz was friendly and knowledgeable. I appreciate the time he took to see me and would not hesitate to see him again if the need arises.
Dr. Goitz is a top notch hand surgeon. he is always professional, helpful and kind, he has done 2 surgeries for me and will do another for me in the next several months.
Very quick, experienced, answered questions, helped with cortisone shot
Dr. Goitz and Fellow very compassionate and thorough in exam. Highly recommend.
all on target, efficient, friendly
Excellent care during my outpatient operation for carpel tunnel syndrome. Excellent care during office visit to have the stitches removed.
Dr. Goitz was up front and honest in our appointment. he allowed me to make informed decisions regarding my care. The office staff were kind and courteous during my visit, not rushed and distracted. The X-ray techs were great as well!
I have been seeing Dr. Goitz for years. He was recommended by another Doctor. he has been informative.
office staff was very professional and friendly. very understanding of my special needs understanding
This was my first visit to this office... I can't believe how well run it was; my experience couldn't have been better.
I received wonderful attention and services from Dr. Goitz and his staff every time I have visited his office.
Everyone from the front desk, nurses, resident, brace fitting guy, to the doctor were fantastic, kind, courteous and knowledgeable. No complaints whatsoever.
Extremely kind and caring staff...Got an appointment within 18 hours
I have never had such a positive experience at a doctors office as I have had at this location. From the time I walked in everyone and everything was so efficient. Dr Goitz was great, listening and asking questions. I was in and out in less than 30 minutes. Other offices should model, including the people.
I was very please with the concern and care I recived
I have visit with your staff three time in the last year and they have been very helpful and kind and friendly to us
Dr. Goitz is the best. I trust him and feel that his medical expertise is the very best I can find.
Absolutely wonderful. After 10 years, I'm getting surgery done and he's the only doctor that would do it.
Best surgeon in Pittsburgh!
I was very satisfied with my visit and my decision to visit Dr. Goitz
The doctors in the bethel office are respectful and well spoken im thankful for there care in this hard time in my life.
I don't have long to wait, they put me in a private room, they wash their hands and introduce themselves, the look at me in the eye when I talk or they talk, they show concern, they tell me it is going to hurt, they then ask me if I want anything or need anything. they deserve all the positive marks I give them.
Dr. Goitz did an exceptional job in helping me with my issue. He gave me the options and explained all the options and told me what was best.
Staff effective in all parts of my appointment
Every one was great
Everyone was very professional and courteous. No waiting for an appt I called Friday and the appt was Wednesday
Always a good experience with this provider.
After receiving what I felt was inadequate care from another healthcare provider, I feel much better about the care received from Dr. Goitz. Returning the UPMC insurance makes me feel more confident about the care I may need to receive in the future.
Dr. Goitz, his fellow, and staff were all great. Definitely would recommend him.
Excellent team work...impressive!
Everyone that works in this office were all friendly, helpful and very concerned.
Dr Goitz was very knowledgeable and took time to answer my questions
I liked that he and the staff signed a card for me after my procedure. Everyone was very courteous.
He was gentle in giving me a shot. Showed me the x-rays so that I could more clearly understand the problem.
Dr Goitz is a sperb, caring surgeon
I am thoroughly pleased with the are that I was provided.. Would definitely recommend to other patients!! Thank you very much!
Dr. Goitz performed surgery on my right hand in 2013 due to basal joint arthritis, the outcome of that surgery was so successful that I did not hesitate to return to Dr. Goitz when I developed the same condition in the joint in my left hand.
Doctor and staff were wonderful!
very COMFORTABLE WITH STAFF AND DOCTOR
Dr. Goitz is a wonderful orthopaedic surgeon! He is a kind and caring person. His surgical skills are the best! He makes my life better with his treatment.
Dr. Goitz was thorough and made what I think was a prompt and proper diagnosis of my problem. So far, the therapy he recommended seems to be working.
I appreciate the timeliness that I was able to schedule an appointment. I also appreciate the options for treatment given to me by Dr. Goitz.
Extremely pleased with the outcome of the surgery on my finger performed by Dr. Goitz. The assistants and staff provided excellent care during my visit to the clinic.
Never had any bad experiences with this provider. Always have been good.
Excellent care. No concerns.
I was impressed by the professionalism, kindness, and attention to detail that was displayed by all of the staff at the various facilities we visited. The pre-op and post-op staff were absolutely amazing! Dr. Goitz is an amazing surgeon and our child's finger is completely healed.
Excellent provider. State of the art facility.
I never have a bad experience with Dr. Goitz and his staff. They are all very friendly and courteous.
Received excellent care from everyone
Very efficient--seen and treated within 15 minutes!
The Doctor was very good. Really impressed with the Resident I spoke with also.
The entire team was outstanding
Dr Goitz was great as well as the staff at the wexford office.
Had a very good experience with my care provider.Explained everything clearly as to what i needed to know about my condition..
The front desk staff was exceptionally friendly, which is so nice. The professional staff were very professional, concerned, and very approachable and warm. It was a very good doctor's experience for me.
I had shoulder surgery with Dr. Goitz on Oct. 20. This was a follow up visit. Both in the recovery room on the day of surgery and during this visit (as well as on a phone call he returned to me) he has been informative, gracious and forthcoming about information relevant to my surgery and recovery. Hopefully, my shoulder surgery will prove successful following months of physical therapy.
excellent physician and staff
I really liked this dr & have total confidence in him.
I think Dr. Goitz and all his team members took awesome care of me and treated me with the utmost respect and care.
Dr. Goitz is excellent. His Physician's assistant is excellent as well. I have had contact with her the last time I was in to see the doctor and during surgery at that time.
W were very pleased with out visit to the new UPMC Sports Medicine Center. All of the staff were very kind and helpful throughout our visit. Dr. Goitz and his fellow were amazing. They pulled up my daughters X-Ray and even tok the time to draw pictures to give me a clear understanding of her injury. They both took time to address all of my concerns and were patient with my daughter despite her expressing pain during their exam.
Dr. Goitz and his team are excellent. All questions are answered, respect is always shown and I would recommend him to anyone who needed care with their upper extremities.
Very pleased with the care I am receiving.
Dr. Goitz is an excellent and very experienced physician in his field and gives you the best answer he can provide from his assessment of the medical condition or situation after his analysis.
Any time I bring my son to see Dr.Goitz it's always a,very nice visit
I was very pleased with the care I received.
The people were very professional and courteous, I was 2hrs early so they worked me in thier schedule and had me in and back out before my original appointment started. That is great. Love them people.
Doctor and Resident both showed compassion and interest in my complaints and well-being.
Excellent experience as usual! Referred to Dr. Goitz by sister who used to work at Children's Hospital. I also referred Dr. Goitz to two other friends/family members who also had great care/service!
The provider and staff were very helpful and kind, this was a good experience.
The doctor seemed to not listen to what I was saying or taking it into consideration. I only saw him for maybe 5 minutes.
I will definetly recomend Dr. Goitz, Allison and the entire staff.
Dr. Goitz, his fellows and his staff and secretary were very helpful and kind.
Very good experience would see Dr. Goitz again and recommend
Dr. Goitz is very knowledgeable and gets right to the heart of why you are there. He also lists options for treatment without having to ask.
Experience very good
Dr Goitz & PA Allison were excellent in explaining my condition and treatment options. I am very confident in their ability to treat my condition.
The Dr. get a great job in explaining the situation and with executing on his plan.
I saw 4 people: Dr./ assistant/nurse and X-ray nurse. all were every friendly and went the extra mile to make my visit easy and comfortable. I would recommend Dr. Goitz highly
Personable and professional at same time.
I found all of the staff to do a very good job as I finished the survey. The waiting time in the waiting room was lengthy but I feel that is to be expected due to other patients appointments and I feel that Dr. Goitz is a very good Dr. He diagnosed my problem with my hand asap and was accurate where other Drs. that saw me in the past didn't have a clue. I was very impressed with him. I know know the severity of my problem and my options. :D
I was very pleased by the doctor's caring attitude and the fact that I didn't feel like he was rushing through the appointment; he listened carefully to everything I said, and he took the time to adequately explain and discuss my medical problem and what I needed to do.
Dr Goitz did a graet job in diagnosing my problem with all the right answers !
dr goitz is an excellent dr!!
This was my first visit. Everyone treated me with respect and efficiency. I greatly appreciate all that was done for me and the swiftness in which all was done from the appointment to the end. Thank you so much
Dr. Goitz explains things in a clear and concise manner, which increases my confidence is his ability to address my problems with my shoulder pain.
Dr. Goitz is a wonderful physician and I trust he knows what is best to care for my tendonitis. He is always courteous and kind. I'm glad that he was recommended to me!
Dr. Goitz was wonderful in getting Christian in for a very last minute appt and taking the time to find a physician that was able to perform his surgery quickly. Thank you so much for all of your time and effort!
Came in for an issue that DR. Goitz took care of. In doing that, he pointed out another very important health issue that I am also following up on.
Dr. Goitz is very professional and I trust him with my child's care. He is very attentive and treated my son like he was his own.
Was very impressed with efficiency of visit. Office was well-run. Good coordination between x-ray technician, PA, and physician.
I have had very good experiences over the years with Dr. Goitz. His friendly, patient, and experienced in his field. he has always been spot on with any problem I have had.
would return to this doctor and staff.very polite and friendly. treated with alot of care concern and confidence, like and appreciate that.
I recieved a cortizone injection in the office which caused me NO PAIN at all. Now my elbow feel great so far. Thank you...
To each staff member related to my visit was very helpful and patient with my questions regarding the reason for my medical issue. Professional, courteous, pleasant and comforting. Thank you!!
Both P.A. and physician excellent
Both Dr. Gointz and his fellow were very good and listened to my concerns. The Medical Assistant and other staff members were also very kind and courteous
Very efficient and thorough
it was a great experience
My appointment with Dr. Goitz went very well and I would use him again for any similar health matters.
Dr. Goitz was absolutely outstanding. He was very compassionate, and I felt that he genuinely cared about my well-being. He was very patient with my questions and treated me with respect and kindness. A wonderful person and doctor.
Overall it was an EXCELLENT experience! I received my appointment within 2 days. When I arrived, my check-in was quick and I was seen relatively quickly.
overall my experience and care I received was very good, I have no complaints
already recommended a friend to see him
I am well pleased with the care and treatment with Dr. Goeltz and his staff.
entire experience exceeded my expectations.
Love Dr. Goitz--wouldn't go to anyone else for my carpal tunnel and trigger thumbs and fingers. Great Doc
The doc and PA were very clear about there not being anything to do to lessen or improve the OA in my hands, so however it goes, I'll manage it myself.
The wait was over 15 minutes but I completely understand and it was not a problem for me. Dr. Goitz and his associates took adequate time to understand what was going on and evaluated me. I appreciate that he has a diverse background and is so experienced.
The reception staff indicated this provider was running behind on appointments (the building had a fire drill while I was there) but were accurate in the delay time, which was very much appreciated. Everyone was great - provider thoughtful and thorough.
I have always had a very good experience with my surgeries done my Dr. Goitz and have recommended him to my friends and family.
I still really don't know what my diagnosis is. He was very nice, but i like detailed information. He didn't giving me a definitive answer.
Both MD and PA-C were excellent and very personable
excellent listening and great advice, friendly, professional and down to earth.
HE WAS VERY HELPFULL AND UNDERSTANDING PERSON
I was very satisfied with the care I received from this provider and his staff.
doctor cares. excellent patient care. exceeds expectations.
I was very pleased with the entire staff, treatment and follow-up.
Only saw Goitz about 4 1/2 minutes, had to wait a week to see him about a broken arm/wrist. Did not show me x-rays, had to do it myself between resident and doc. Would have appreciated a little info about how the break heals and so forth. Folow-up time seems good.
The resident and attending physician were top notch.
It couldn't have been more efficient and professional.
First appointment with this Doctor but completely satisfied and happy he was recommended to me.
Have already recomended co workers
very good dr. I would definitely refer folks to him.
The doctor sent me across the hall for X-rays. I was taken quickly and seen on time. The doctor was fantastic and treated my elbow immediately. This was the best medical experience I have had in years!
dr goitz and his staff are amazing!! :)
Excellent demeanor and attention. Very happy with experience.
Dr Goitz is my go to for anything orthopedic regarding my hands, arms and shoulders. He has seen me in the past for shoulder impingment and more recently for lipomas on both arms and arthritis in fingers. He is a very compassionate docter who listens intently when you speak to him, doesnt rush you and cares about your issues. I would and have recomended Dr Goitz to family and friends and even strangers I meet socially who have issues he can address.
STAFF AND DRS WERE VERY POLITE
ONE OF PITTSBURGHS BEST DOCTORS, THAT IS THE REASON I CHOSE HIM FOR MY PROBLEM.
Dr. Goitz is extremely thorough and an excellent surgeon. He has a very nice demeanor and patiently answered any questions I had.
He was good doctor and showed his professionality.
Dr. Goitz exceeded my expectations of fixing my finger fracture, I am very grateful for the quality of care that I received and would absolutely recommend him to anyone.
Dr Goitz is a great doctor. His secretary helped get me in to see him quickly when I called her. I've referred other friends to Dr Goitz and they have all been very happy with him.
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