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University of Pittsburgh School of Medicine Pittsburgh, PA Childrens Hospital of Pittsburgh Pittsburgh, PA
Magee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 122
I appreciated the way Dr. Bob interacted with my child. He kept things light and expressed genuine interest in the things the child said. Dr. Bob will definitely be on the list of docs we ask to see in the future.
Dr. Rutkowski is always good with my son who is on the autism spectrum and has high anxiety when going to the doctors office.
This doctor is excellent and interacts well with me and with my child. He really listens and is easy to talk to.
Dr. Rutowski was kind enough to care for my child's emotional well-being as well as her physical well-being.
The doctor is wonderful with my son and engages with him (not just me) during the appointment.
Dr. Rutkowski was awesome.Our son is going through a very difficult time with an assault at school.He showed compassion and care for our son.Gave excellant advice .
physician was absolutely amazing.
we recently moved to the area, and this sick appointment was the first time at the office. From reception at entering through seeing nurse, doctor, and at end getting receipt checking out everyone was wonderful. We are very pleased with the care given to our child.
I am very happy with Dr. Rutkowski and CCP Moon staff. I continue to have my children see Dr. Rutkowski because of the all encompassing care.
Dr. R is wonderful. He is genuine and caring. I cannot say enough good things about him!
The doctor was wonderful in regards to the needs of my son. He is at the age where he desires more independence and privacy with his doctor visits. I am confident that he is taken care of even when I am not in the room.
we have nothing but positive things to say about the staff and dr rutkowski
Dr. Rutkowski is the best! so fortunate to have him!
excellent care provided! Dr. Rutkowski is awesome!!!
always good experiences with this Dr
Dr. Rutkowski has always been an amazing and compassionate doctor. When our daughter had her health scare there was no other doctor I would have chosen for her. He is caring and thoughtful and really puts us at ease.
very good experience meeting this dr for the first time. very thorough. took his time with us and I liked that he explained things to the student who was shadowing him.
We always enjoy visiting Dr. Rutkowski. He makes us feel comfortable to raise any concerns without fear of judgement and explains things in an easy to understand way. We always request him for our appointments!
It was a great sick visit! We got an appt the same day, were in and out quickly, and everyone was great with my son. They talked and laughed with him and let him talk A LOT. He actually enjoyed it!
It was very much appreciated this doctor even remembered and asked about my daughter by name who he has seen when she was younger. Very great "bed side manner" too. Definitely my favorite from the group.
We really liked Dr. Rutkowski. I really like that he took the time to make sure my son was comfortable with him.
Dr. Rutkowski and Shomer are the main reason I continue to have all 3 of my children receive care at children's community care.
The doctor and nurse Jennifer Corman were both excellent.
The doctor was very good with my son and engaged with him to get him to communicate with him.
It was a really good experience. This was my child's first visit with this provider since we just moved to the area, and we are very pleased with the care.
After our appointment, there was an additional test result for my son, that we did not discuss. I was very concerned, and wrote my questions through the "my upmc" portal. Dr. Rutkowski answered my questions via email within 20 minutes. I was very pleased.
very happy with this practice
Dr. Rutkowski is the best. We could not be more impressed and pleased to have him as our pediatrician. He evaluated our son in the hospital, and then in the office twice now. We already feel like we have a strong relationship with him, and that he genuinely cares.
Dr. Rutkowski is an excellent doctor and I would recommend him to family and friends!
We love Dr Rutkowski! So much so that I drove to the Moon office because there were no appointments at the Wexford office. My kids and I both feel comfortable and confident when we see him. He addresses all of the important issues (stranger danger, body privacy, etc) but in a non-scary way.
Dr. Bob cares a great deal about the kids, and it shows. I glad he is one of my children's doctors.
Dr. Rutkowski is a top notch pediatrician, one of the best! we are always pleased with him during well and sick visits. He establishes a great rapport with my children, addresses any and all of my questions and concerns, and provides thorough examinations and diagnosis. We couldn't be more pleased with Dr. Rutkowski. when at all possible, he is one of our top choices of pediatricians to treat our three young children.
Excellent care provided as always.
Dr. Rutkowski is great! He's knowledgeable and also very good on an interpersonal level. However, I did not hear back from him about my child's x ray.
I liked the way the provider tried to make my child more comfortable, even though she was not making it very easy on him.
we just switched to this practice and I couldn't be happier. The Doctors actually took time with both of my kids unlike the other practice. really really happy we made the switch
I appreciated the amount of time allotted for my child's school physical. We were not rushed and the multiple forms were filled out completely. My son's questions were answered and he and the Doctor related well to one another. I feel that the appointment would have succcessful even if I was not present. Overall, it was a very pleasant visit.
Dr. Rutkowski knows my kids as if they were his own. He engages them, asks them questions, talks to them, verifies some info with me as well. We like several of the doctors in this practice but my boys have the best connection and communication with Dr. Rutkowski.
He is a wonderful, caring Dr. Love him.
I love the practice and don't intend on going anywhere for my child's care
Very good experience, Doctor is very caring and knowledgeable.
Dr. Rutkowski is definitely the best pediatrician we have ever had. He is so throrough in his diagnosis, and always makes sure we understand what is going on medically with our children. We always tell our friends about him and the practice. Always pleased when we need to bring our children to see him!
Dr. Rutkowski has alway taken a great deal of interest in my medical history and is a great care provider. He expresses a genuine interest in my well-being, and he is attentive when I speak. Dr. Rutkowski expresses an interest in how I perform academically and athletically at my school.
I have two young children who have both now been treated by Dr. Rutkowski, he is a wonderful physician and is very good with both of the children. He takes time to explain everything and shows concern for the children's physical and mental well-being. I mentioned that a close member my family is currently undergoing treatment for cancer and he took the time to ensure I had resources to help the kids both understand the illness and cope were something to happen.
Dr. Rutkowski went out of his way to be kind and patient.
We love Dr Rutkowski! my kids have seen him for years and he knows them, which makes feel them comfortable when going to the doctor. He is friendly, compassionate, knowledgeable and respectful.
couldn't ask for a better doc love they way he talks to my Son and how he relates to his age. Also respects Mom's concerns.
My child was very comfortable with Dr. Rutkowski. He was professional, but also fun and my child really liked him. He requested that he see Dr. Rutkowski for all visits in the future. Thank you very much!
the doctor is wonderful. he takes his tie with his patients and really ares about th children.
sensitive and proactive to my child's fear of needles.
Dr.Rutkowski is our favorite and is always great with our boys! We always recommend him to family and friends!
We are very happy with Dr. Rutkowski. I feel like he is very respectful to me and my children and he has a very good relationship with my kids.
Dr. Rutkowski is thorough, kind, and trustworthy. Both myself and my children feel comfortable seeing him on a regular basis.
we love Dr. Rutkowski and the staff at CCP South.
Excellent doctor. Definitely want to come see him again for my daughter's next appointment
Dr.Rutkowski is always positive and pleasant with his interactions with my pre teen son and me during appointments. He is very knowledgeable and understanding. He always takes the time to answer any questions/concerns, or to explain things.
we love Dr. Rutkowski! He has been nothing but great!
Dr. Rutkowski always takes his time with us like we are his only patients. He remembers my child and I am very comfortable asking questions and for his opinion.
Waited almost an hour in the exam room for the doctor!
excellent Doctor very professional he is outstanding in his field
Dr. Rutkowski is always friendly and informative.
I was very pleased with him. Being that my child has ASD and ADHD, he took the extra time to make my son feel comfortable so he could check out my child. Great Doctor! All pediatric doctors should be like him.
The doctor was wonderful with my nervous 3 year old daughter, he even sang one of the songs from her favorite movie, "Cinderella."
Very nice and extremely receptive doctor.
all staff was very helpful and very friendly. my son is very shy and has really never been ill but they made him feel very comfortable
everything was fine
Dr Rutkowski is fantastic! He really listens and takes the time to talk with us.
Dr . Rutkowski always goes above and beyond being my son's health care provider. He sincerely cares about him and our family.
Both of my children go to this office. We have seen numerous doctors for different thing and they have all been wonderful. We mostly see Dr. Rutkowski or Dr. Jewel and we love them.
We love Dr. Rutkowski! My kids are very comfortable with him. He has excellent communication skills and is a great listener. We travel 35-40 minutes to see him when there are other pediatrician offices closer. The entire staff is always polite and concerned for the needs of my children. We have been going to CCP for over 12 years now and have no plans of going anywhere else.
The nurse and doctor are always very friendly at this office. Today the doctor went above and beyond by insisting he would make time to see my son even though we only had an appointment for my other child. When he heard I had some concerns with him needing to be seen he made sure to let the staff know that he would see him as well. This doctor is always thorough yet efficient and decisive. He takes the time to listen to my input and also spends some time building a relationship with the child and any siblings that may be along for the visit (all his patients) so that they feel more comfortable and have a overall positive view of going to the doctor.
The doctors, nurses, and office staff at this practice have always been wonderfully professional and friendly. Everything being done during the exams has been patiently explained and everyone listens to and answers any questions concerning the office visits.
Dr. Rutkowski was wonderful! We will definitely be making our future appointments with him!!
Dr. Rutkowski was wonderful! We will definitely be making all future appointments with him!
Dr Bob has formed a wonderful relationship with my son over the years and is always able to be direct and compassionate with both the parent and the patient. We put our trust in him completely.
Dr. Rutkowski is always excellent with both of my children. He is always very helpful and makes my children feel comfortable. We always recommend him to family and friends! It is obvious he truly cares about helping others!
Dr. Rutkowski is always SO great with our kids. He obviously cares about them and is our favorite doctor of any we've ever seen. We've been exclusively seeing him for 3 years now. It's always a great experience.
Dr. Rutkowski is by far the best Dr. We have ever had. I highly recommend him. He is attentive, smart, caring and extremely thorough!
dr. Rukowski is the best! he is competent and excellent in relating to My son. we consider him a valued member of our lives.
We always have a good experience at CCP
Love our children's Doctor!!!! Always recommend him to other people.
Dr. Rutkowski has always been wonderful with my son. I like that he always takes his time with him and never makes us feel rushed. I especially like that he speaks directly with my child about what he is feeling and/or experiencing. I also appreciate that he calls to check on my child after we have been in for a sick visit.
Wonderful doctor. Great experience all Around.
I was very impressed with the doctor's style. he asked my daughter what she knew about... (ways to be healthy for example) and how she lives those goals in her own life. Gave my daughter a chance to show her independent thought and to really show how much she knows about good health. He even told her she would make a great pediatrician. As a physician myself, I really appreciated his approach.
Dr Rutkowski, is the exemplary pediatrician that asked appropriate level questions to my son and I and truly listened to our responses and questions. Was very engaging with my Son and discussed issues and practices to keep him save including Privacy and Stranger Dangers. He is a wonderful physician and I will be referring all my friends to this practice.
Dr. Rutkowski related well to my new 11 y/o. My son said he liked him after the visit. Dr. also provided name of specialist - thank you!
Dr Rutkowski is excellent. Very knowlegeable and personable.
Dr Rukowsky is the BEST. He sees all my children and knows every one of their medical history as if they were his only patient.
Dr Rutkowski is very focused and thorough. Unfortunately he was interrupted during our visit.
dr Bob Rukowski is excellent!!
There are no doctors like Dr. Rutkowski. He is one in a million. He is very thorough and responsive to both the child and parent.
Dr. Rutkowski is an excellent physician who treats our family like family. He is kind and compassionate, always friendly and concerned, and someone I trust completely with the care of my children.
we love dr rutkowski he's amazing!
Love Him! My teenage son appreciates a doctor that takes the time to relate to him and his world. it makes the yearly check-up pleasing instead of a hassle.
The doctor did an excellent job speaking to my son & answering my son's questions.
Everything is good, we LOVE Dr. Rotkowski, he is our first choice for all visits!! Very good with the kids, listens to us as parents, and is very helpful and down to earth about any concerns we have with our kids.
My children have seen Dr Rutkowski for years and it has been nothing but a wonderful experience for all of us. We actually look forward to our yearly visits and my older son was so disappointed when the practice stopped seeing him when he turned 18! They now see patients till the age of 23 years so my younger son is happy to continue seeing Dr Rutkowski even when he goes to college!! Both my boys felt very comfortable to chat with Dr Rutkowski about anything. As a parent I would like to add that Dr Rutkowski has been very good with returning phone calls even on busy office days and has always been very kind, concerned and knowledgeable. He sure is a wonderful pediatrician in our community. His office staff have been very helpful and making appointments have been easy and quick. The wait time in the office is amazing, we almost did not have time to fill out the patient questionnaire forms in the waiting area! I highly recommend this practice.
I absolutely love Dr. Rokowski and Aaron Carpenter. I actually recommended them both to a friend the other day. They give great advice when needed. They take time and talk with you instead of treating you like just another numbered patient.
i am very happy and blessed to have such wonderful doctors take care of my children.
It's always a good experience, everyone is so helpful and carrying.
1. Not sure if either the nurse or doc washed hands. 2. Always having to fill out forms when getting into the exam room makes it hard for the parent to be able to focus on what is going on with the nurse and child. 3. Never really sure when to leave the exam room. 4. We left the room after nurse came back and looked at us like why were we still there. 5. The forms I filled out where left in the room. No name was on the forms, so not sure if they really made it in to my child's record. 6. When we left and went to the window no one was there and then when the receptionist did get there, it was again a look like why were we there. 7. Fortunately we do not regularly frequent the doctors office, but I would expect each patient to be told the routine each time, just to help keep things flowing. 8. We do appreciate evening appointments. 9. Overall the experience was fine, but we do appreciate to be given the opportunity to say a few words to offer suggestions. Thank you.
My daughter was very nervous for this visit and the Dr. made her feel at ease, and she really trusted and liked him.
We love Doctor Rutkowski!
traveled all the way to Wexford to see provider.
Dr. Rutkowski is always interested in what I am doing as well as what my problem is that brought me to the office.
we love Dr. Rutkowski and all the providers and staff at the practice!!
awesome just awesome!
Dr. Rutkowski is one of the doctors that I always request for my children's visits.
This physician has literally saved my life on several occasions having treated me since childhood through some severe medical situations. Once again, this time, he solved my problem quickly and effectively.
Dr. Rutkowski is the best healthcare provider that I have ever encountered. He is very kind, very thorough, and very approachable. My kids actually love going to see "Dr. Bob"!
We followed up with Dr. Rutkowski after going to and Express Care to help my daughter. We live more than an hour away from the office, and needed care on a weekend. We followed instructions to see her regular doctor the following week. He was available and very helpful.
Dr. Rutkowski does an excellent job of being very thorough and concerned with my child's health, but also calming me as a parent and presenting logical steps on how to proceed with her care.
Dr. Rutkowski is a wonderful doctor. He took the time to make sure my 2 year old was comfortable and it made such a difference! I was expecting a screaming 2 year old and instead he was happy and ok with being examined.
Dr. Rutkowski was great with my son who previously missed an appointment due to an anxiety meltdown. He was very clear and took his time to explain everything that he was checking to my son.
No problems or conditions
excellent provider, that's why we go to him.
We really liked Dr. Rutkowski. He made our first visit to the practice great! My daughter was very comfortable with him and I really appreciate his patience and thorough explanation of everything.
We switched to CCP from a different practice about 2 years ago. I could not be more pleased that we did. Also my five year old stated that she thought the doctor was very nice - this from a child that never volunteers compliments. keep up the good work.
The doctor was clearly quite knowledgeable about asthma and respiratory disease, and this made us feel very confident in his treatment of our son. We will seek him out in future visits for this subspecialty.
Dr. Rutkowski is a wonderful doctor for our children. My oldest daughter has several food allergies and he is very cautious when it comes to vaccinations, etc. for both of our girls. We've lived in Atlanta and Raleigh prior to Pittsburgh and haven't come across a pediatrician who has been as thorough and as caring as Dr. Rutkowski.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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