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MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh Medical School Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC ShadysideUPMC PresbyterianUPMC HorizonMagee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC Children's Surgery Centers
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 223
very pleased with every ones help and concerns. on time with appointment and the way i was treated.
Excellent visit - Dr. Soose was great - good listener, explained things very thoroughly and clearly, and took plenty of time to do so. I certainly did not feel like I was being rushed out the door to get to the next patient. I would highly recommend Dr. Soose to anyone, and see why he has such a good reputation!
Nice Doctor !
be more punctual. I waited about 45 min past appt time to meet with the doc
I am a physician and this was one of the most complete examinations/discussions that I have ever experienced. Further, I hope that my patients feel as well-taken care of as I did when I met with Dr. Soose and his staff.
Always professional and caring
The experience I had with my care provider was very good. I would go back there if I have any other problems.
Funny you should ask all these questions as when i was completed with my visit I told the provider what an awesome job he did working with me. It was very easy to rate the provider and staff as they did an excellent job
Experience was great, Dr Soose listened carefully to me, answered all my questions, reasonable approach, great bedside skills, charming personality, caring.
Hopefully you will pass this message on to Dr. Soose. I have always found Dr Soose to be extremely thoughtful, thorough, concerned, and professional. Dr Soose's diagnosis and recommendations last week may very well have saved my life. I had scheduled my appointment because I was feeling pains from what I thought to be GERD related (caused by my sleep apnea). Upon visiting Dr. Soose, he recommended that I schedule an appointment with my GP as soon as possible. I followed his advice and it turns out that what I was experiencing was angina, and I ended up being diagnosed with 99% blockage in my LAD artery. I received a stent yesterday and am doing fine but I was told that I would have most likely have had a major issue within the next couple of weeks. So thank you to Dr Soose for his continued excellent care and his concern!
This was my first visit with Dr. Soose. He was late for my appointment but I chalked it up to him giving his patients the time they needed to understand their issues. he did spend at least 15 - 20 minutes with me and was a good listener. I have multiple medical issues and hopefully, he will help me get the rest I need that I am currently not getting.
very kind and knowledgeable
Care and communication with Dr. Soose was excellent. It seemed like he cared about my facial pain issue unlike some other doctors that I have seen. A bit of a wait for the Dr. but ok.
I think the team is Awesome! very refreshing that you find the whole staff courteous, and showing you Dignity, and Respect!
Great Place for Results
I have recommended Dr Soose to others. He is the BEST ENT that I have ever had.
very very happy with md
excellent communication. md well informed of our history and explained in detail everything he was doing and treatment.
Dr. Ryan Soose is a very impressive physician.
no problems things went very smoothly
he is my favorite doctor I have ever had. he is so concerned for my wellbeing and is always willing to help me when needed
extremely knowledgable, interested, and caring
I was very pleased with all aspects of my visit.
This was my very first visit with Dr. Soose. I found both he and his PA, Emily, to be quite pleasant and accommodating. Dr. Soose was very thorough in explaining about Sleep Apnea, the Sleep Test, and the different apparatus' which could be used to assist the Sleep Apnea patient. He was also attentive to my questions and concerns.
first visit to Dr. Soose, so all these answers are based on that one visit. it was yesterday, do lab results are not all available at this time. based on this one visit, I was very satisfied with the way I was treated. Dr. Soose and staff were great...helpful. I was glad I went for my continuing sinus issues.
Dr went over every symptom completely and helped me woyh finding the Dr i needed to see.
Everything was good on the visit to the office.
I had only good experiences related to my UPMC care providers.
excellent care provided
I always get the utmost professional care and treatment.
excellent care from Dr. Soose. he took the time to discuss everything withy family and I in depth, we never felt he was rushing to leave the room after my surgery. Felt very confident.
I had an excellent experience, no issues.
We were very impressed with Dr. Soose and his PA. Liked that he not only spoke with us but, used the white board while explaining. This helps us to retain all the information.
I was very pleased with the care and information I got from my visit with Dr. R. Soose. It I had any other problems with my nose, ear or throat I would diffidently go to Dr. R. Soose.
This was a very pleasant experience. All of the staff were courteous and caring. The physician and PA/resident introduced themselves, shook my hand, made eye contact, and listened to my concerns. Dr. Soose explained the care options and included me in the decision making. I did not feel rushed through the appointment and appreciate the care and time provided.
I was very pleased with the services provided by the doctor and staff.
Doctor Soose is a excellent Doctor. He speaks to you in a very respectful manner. He took his time to make sure that I understood all treatment options to treat my sleep apnea condition. During my visit Doctor Soose made me feel like I was part of his team. One of the best Doctors that I have ever met.
Dr Soose and stafff fantastic!!!
Was seen quickly and given accurate information on my condition. It took longer to find a parking spot than it did to be seen by the physician.
excellent cars and I am so happy thAt I found Dr. Soose and his group!
Very pleased with Dr. Soose who was in place of Dr. Ferguson who was my prior doctor.
Truly appreciated the fact Dr Soose didn't rush through the appointment like so many do. He took time to answer my questions and gave succinct answers. All in all my husband and in were impressed with the overall experience.
Dr. Soose was excellent in explaining the result of my sleep apnea test. He talked in detailed regarding the results and was very comprehensive. He made the information understandable and relieved some of my concerns. He also made recommendations which I will follow. He demeanor was relaxed, friendly and professional. He was very professional. I would definitely recommend him.e
Well spoken, concise and clear ideas and plan
Dr Soose listened very carefully and gave plenty of time for me to ask questions. He seemed to have a genuine care for me as a patient.
Dr. Soose is the Most Compassionate, Caring doctor I have EVER met... His Knowledge and Expertise, yet Humble personality is an asset to your facility.
My spouse had such a great impression that she made an appointment for herself the same day of my visit.
Doctor Soose explained my sleep study results and what treatment would be most effective for my condition. Answered all my questions regarding new treatment. I would definitely recommend Dr. Soose and his staff to friends and family .
Dr. Soose is a wonderful physician and discusses pros vs cons of any proactive procedures. It is always a pleasure to see him, Dr. Soose is always concerned on your medical history in between follow up visits and inquires on your health in between the visits. Also the Physician Assistant now working with Dr. Soose is also very receptive and a pleasure to speak to. It's nice to have follow up visits with a doctor who is very proactive and discusses alternatives for treatment when required.
Excellent bedside manner. Explained things such that I had no questions. Very, very good provider.
I really appreciate that dr. Soose takes the time to think about the patient's needs and addresses them. I feel very confident with the decisions and recommendations provided by him.
I love Dr. Soose. He is the best, he's kind & very good at what he does! I have recommended him to many people.
All good. Everyone I interacted with, from James at the front desk to Michael and Heather with scheduling appointments to preop help from Janice to the Anesthesiologist and Nurse Anesthetist Karen to Dr Ryan J Soose and to assistant Rachel and post opp Tracey were awesome!
Great Doc, PA, and Nurse, and receptionist, thank you.
In my opinion, the provider was most competent, caring , respectful and courteous .
Everyone did an excellent job. My referral to Dr. Souse was well worth it.
Dr Soose and his staff, Pat Melfie, Jill and Michael (the receptionist) went above and beyond to care for my child yesterday. Their care and attention was outstanding.
The Doctor was very good explaining my options and listened to what I had to say.
I had a great experience not only with Dr. Soose, but the resident as well. Excellent visit.
excellent care provided by Dr . Soose. He explained the procedure and ongoing care by writing everything down on a chalkboard and detailing the process . outcomes and expectations were clearly discussed . excellent communication and felt very comfortable going into sinus surgery
This is one of the best visits I have ever had. Dr. Soose was thorough and answered all of my questions. He explained everything that he was doing and made me feel very comfortable. I will recommend Dr. Soose to anyone that needs an ENT.
Dr. Soose was excellent with my care and treatment. Probably one of the best Drs. I ever had.
Excellent physician. I have already recommended him to others.
Dr. Soose is a very nice doctor and very knowledgeable in his specialty. He made sure though I understood what he was talking about my condition.
He provided me with a better quality of life.
very thorough, spent time to explain plans and care.
the doctors at mercy were excellent
dr Soose's is always great
Dr. Soose and his support team have done an excellent job with the health care services they have provided to me. Showed concern for my condition and spent all the time I needed to discuss my condition and their treatment plans. Answered all of my questions in an easy to understand and informative manner.
Dr Snoose is excellent. Great man
Dr Soose has always explained what my current problem was all about. He is very kind and patient. i would recommend him.
Everyone was so friendly.
Excellent, would highly recommend to all
Dr. Soose is absolutely AWESOME. I mean, I wish more docs were like him. approachable, friendly, caring, just plain awesome and a great surgeon too.
The appointment ran late due to earlier circumstances which cannot always be helped. I was super impressed with the apologies from the staff including Dr Soose with respect to my time. i was not in the least disappointed because of the wait but was impressed the staff's response
Dr. Soose is an excellent physician. I appreciate his communication style.
Ryan Soose is one of the best doctors that I have seen!
I WISH ALL dOCTORS COULD BE AS EXCELLENT AS dr. soose is
Dr. Soose and staff are the best!
Just wish we didn't have to wait 6 mos. for an appointment. Husbands CPAP machine was referred to as a dinosaur had no idea it was so out dated. We understand he has a busy schedule. In the 6 mos. we waiting for the appointment we could have have the sleep study done. Love Dr Soose very thorough and knowledgeable and great bed side manner.
Dr. Soose was great. He answered all of my questions and proposed new options for me. I would definitely recommend him to others.
Dr Soose was very easy to talk and listen to. He explained my condition and options for care it a way i could understand and make an informed decision
I am always amazed at how Dr Soose spends the necessary time with me. He makes his patients feel valued. I recommended a work colleague to Dr Soose and he has been seeing him as well. I highly recommend Dr Soose. He is a great example of what UPMC doctor should be.
Dr. Soose was excellent! I can not recommend him highly enough!!
was very impressed with Dr. Soose and his staff
Dr. Soose is excellent. Wish he were my primary care physician.
Thanks to Ryan and his team for fitting me into their schedule on very short notice. I am very grateful. Thank you!
Dr Soose and his staff are as good as it gets.
through my own fault I was late for my appointment, I was told there might be a rather long wait to see the doctor. The doctor schedule is very full. I waited for several hours patiently and through an episode of another patient's husband passing out in the waiting room.then finally I got into see the doctor and I am extremely glad that I waited. and finally I got into see the doctor and I am extremely glad that I waited. I found Dr. Seuss to be a very kind and thoughtful Doctor sat and listened to me and explained all the options he could provide me. I am extremely happy to have found this doctor and I can assure you he was well worth the wait
this was the single best eperience I've had with any medical professional
Very professional and lived up to all of the good words Dr. Kristo had about Dr. Soose.
Dr. Soose and his office staff were efficient, caring and knowledgeable. I would recommend this office to anyone needing this type of care.
Everyone was very kind and attentive at the office.
explained things very well, better than other doctors I have sign for the condition I saw dr. for.
Excellent. Dr. Soose is hands down the best doctor I have ever dealt with and this includes the many times that I have dealt with doctors for other family members. He is outstanding and UPMC and Pittsburgh are very fortunate it have such a caring and professional specialist.
dr Soose was excellent; he is a specialty provider that I typically would not see in a regular basis, just as needed. he was excellent, able to assess my situation promptly & made reasonable recommendations which were left to me to choose.
Dr. Soose was wonderful! He was patient, spoke in a very calming voice during procedures and check up, and clearly explained what was going on and my possible treatment options. I was very impressed with him!
Very pleasant Doctor. Would highly reccommemd him
Dr. Soose is excellent and I am glad to have him on my medical team.
Dr Soose squeezed me in to his already full schedule due to the emergency of my situation. Despite his busy schedule he didn't rush with me and was very caring and concerned about what was going on and my treatment. I didn't feel like an imposition or added on patient and he gave me relief that I needed. It was so greatly appreciated.
I was very impressed with Dr. Soose. His concern and care great and I look forward to him solving my problem. Thanks Dr. Soose
Takes time and explains everything that was ask of him
Dr. Soose was excellent, caring, thorough. Great experience every time.
Every person I interacted with in the office was friendly and helpful.
This visit was impressively professional from the very beginning to the very end. Dr. Soose is a new specialist for me and I was very glad I chose to work with him.
Dr. Soose was very payient and understanding
He was great with both of my children.
Dr Soose is an excellent doctor
Dr. Soose and staff did an excellent job, they are true professionals!
Dr. Soose appears to be very good in his field and I'm hoping he will be able to help me with my problem
This was a follow up visit after my nasal surgery in November to correct a deviated septum and improve my nighttime breathing. I was very happy with the results and the care.
Very impressed with Dr's knowledge and concern
Very positive experience, with very professional treatment.
Exceeded expectations which were quite to start with!
Provider very knowledgeable for consultation, reall glad i was able to meet and get my care moving forward.
The entire visit was an excellent experience.
Excellent experience! No complaints
very satisfied with Dr. Soose. He phoned me that evening to give me results
Both the Doctor and the Resident were very professional and courteous.
it's easy to tell this dr. cares and is very knowledgable. definitely a ten!
Dr Soose was exceptional!
It was a first time visit, everyone was wonderful, more than competent. Dr. Soose took plenty of time explaining everything.It could not have been a better visit. What a great group of professionals.
Dr. Soose was awesome!
Dr. Ryan Soose is one of the finest doctors I have ever gone to. This also includes his staff.
Dr. Ryan Soose Rocks!
Dr. Soose is WONDERFUL! He is extremely patient and caring. Before examining my son, he made sure to explain each and every thing that he was going to be doing to help keep him calm. Great experience!
Dr. Soose is an amazing compassionate doctor who took time to explain and understand my problems. my surgery that was performed by him and staff has made my life so much better and I am glad he listened to my concerns and acted upon. I would highly recommend him to anyone.
Excellent care at every level. He is the best.
Dr. Soose is the best ENT that I have ever had. He is the great at patient care. I have recommended him to family and friends. At least one friend has become his patient and went to Dr Soose for surgery.
Very pleased with Dr. Soose . Took a great deal of time to discuss my health issue and to clearly define my options. Very thorough, sensitive and caring.
Dr. Soose, explained my condition in great detail showing me diagrams and made sure I understood my condition fully
I believe the doctor took adequate time to assist me in understanding my condition and the options available for its treatment. He used diagrams on the computer to assist in his explanations of my condition and options which aided my understanding greatly. I felt he did a very good job during the office visit of making sure I had a good understanding of my condition, treatment options, and follow-up care that may be required. I did not feel rushed during the visit and that he wanted to make sure all my concerns and questions were addressed during the appointment. I believe the doctor took adequate time to assist me in understanding my condition and the options available for its treatment. He used diagrams on the computer to assist in his explanations of my condition and options which aided my understanding greatly. I felt he did a very good job during the office visit of making sure I had a good understanding of my condition, treatment options, and follow-up care that may be required. I did not feel rushed during the visit and that he wanted to make sure all my concerns and questions were addressed during the appointment.
I was very pleased with meeting with Dr. Soose, he and the other doctor with him were so nice and great with my 6 year old. They clearly know what they are doing and we are glad we chose him for this issue.
Dr. Soose and his assistant doctor provided me with the best office visit of my life. Both were very friendly and capable. The best. Period.
Dr. Soose was amazing. I was very pleased with my visit. Wait time was a little long, but very understandable. He spends a great deal of time explaining everything.
Shows concern & explains exceptionally. Very considerate
I am really impressed with Dr Soose and his thoroughness. I wouldn't hesitate to recommend him to others.
Dr. Soose went above and beyond to get me the necessary health care for my OSA, his professionalism and desire to help me were exceptional. I also want to acknowledge the staff from the sleep center as well.
Dr. Soose was apologetic for the wait and explained why. He listened intently. He explained in easy to understand language my health issues. His calm and professional demeanor gave me confidence in his diagnosis. I would highly recommend him.
Dr. Soose did a very good job w/both me and my husband. He explained things in layman's terms and communicated very well. We will continue to schedule appointments regarding ENT in the future. We like him a lot.
this was my first visit..nice staff...very nice doctor. was concerned for my overall well-being
Dr Soose went over my sleep study numbers and explained all in language that was easily understandable by me. His intern was equally concerned for my questions and the language used to respond.
dr souse and his entire staff were outstanding in all areas of medicine. their "bedside manner" was impeccable ! what a wonderful doctor !
I have always had a good experience at this office.
Everything was handled very professionally
The provider is an excellent care giver that I would recommend to anyone.
best Doctor i have seen in a long time
Dr. Soose always listens and then we discuss.
The staff is always courteous and attentive.
Dr. Soose was wonderful. He made me feel at ease right away. He explained things to me and most importantly listened to my concerns. I really felt like I had his full attention, which I can say rarely happens in a doctor's office anymore !
As usual, Dr Soose and his staff made coming in from Boston very productive.
Excellent doctor. Would highly recommend.
excellent doctor. highly recommend to anyone.
It was a great first office visit. Dr. Soose explained everything very well and made all suggestions I understood.
This is the first time I met Dr Soose and I was very impressed with him.
I was referred to Dr. Soose by my ENT in Johnstown, Dr. Allison Harbart. I was diagnosed with Sleep Apena but I am unable to use CPAP machine. First I would like to than the receptionist. We are not familiar with the Monroeville area. We had to call the office because our GPS gave us poor directions. She was so helpful and pleasant. Next the nurse who took us to the exam room was very nice. She offered us something to drink before she asked for my personal information. When Dr. Soose entered the room, he introduced himself to us. He extended his hand to shake both my hand and my husbands. He made us feel comfortable. He explained the different tests that he wanted me to take. He explained why these tests were necessary. He showed us visual aids on the computer and explained how these procedures would benefit my condition. I was treated like I was his only patient. I am very pleased that I was sent to Dr. Soose.
I travel from Cleveland Ohio just to be under the care of dr. Ryan Soose. He is most kind and patient with all my concerns regarding issues of my sleep apnea. He is an expert and leader in his field. I am fortunate to have found him!
Excellent doctor and staff.
Dr. Soose and his staff were very kind, very professional and displayed such care. Best doctor visit ever!! I would recommend them to anyone!
Dr. Soose is one of the better doctors I have been to and offered a solution to my problem that no one else seemed to be able to do
This was a follow up appt.for sleep apnea and the doctor was very helpful
was great experience
Dr.SOOSE AND everyone there during this 2 hour 35 minutes was fantastic and much more than expected, KOODOS!!!
overall awesome visit .. unfortunately still having ear problems but Dr. Soose is a great doctor and probably an awesome guy in general.
I really liked that I wasn't rushed at all
This is by far the best doctor and staff that I have ever had
I really appreciated that Dr. Soose ordered the ferritin test and followed up with me about it personally the very next day and also that he gave me the choice of which of two ways I wanted to address the low ferritin level. He's very friendly and easy to talk to, and I would definitely see him again and recommend him to someone else.
great office-clean and everyone very professional and friendly.
I was definitely impressed with the ENTIRE Appointment..
Amazing Practice. FANTASTIC!!!!
Dr Soose phoned me the day after surgery as a follow up. great care!
Dr. Souse explained sleep apnea and my sleep test results ---something none of my other Drs ever did. Thank you Dr Souse. Now I can make an educated decision about my health
the doctor was swift and precise. very nice and aimable. just a great person. caring.
My overall experience with my provider is very good, provider had listen my health issues in detail and explained the causes and medication in detail.
Dr. Soose is always great when I have an appointment with him.
Dr. Soose is outstanding. He creates great confidence.
nurse,receptionist,resident and doctor were very helpful and nice. dr is very smart. the Nurse helped us out the door of the office and made sure we new how to get to the elevator... we needed. dr talked to us all and to our level, Google eye contact, listened and answered questions, and answered how how would do for his family. A plus.
Dr. Soose, is a wonderful doctor. After having met with him, I feel very comfortable and at ease about him performing my tonsillectomy.
Dr. Sousse is exceedingly genial and attentive. He excudes a confidence and competency not often seen. He is never dismissive or impersonal.
Dr. Soose is one of the finest physicians I have ever met. He is kind, courteous and extremely knowledgeable in his field. He spends the time necessary to make intelligent decisions. Patients and their wellbeing come first in his office. I would recommend Dr. Soose to anyone.
simply the best....
Dr. Soos did what all good health are providers should do! He wrote down my issues on a piece of paper and walked me through the decisions we could make. And then he gave me the paper to take home! How simple, but invaluable. I did not need to take notes.......the info was all there. All doctors should incorporate this simple technique in the protocol for all doctor/patient interaction.
Dr. Soose was very nice and took time to explain what was going on.
Dr. Soose was a great provider during my first visit. However, i did not like having to wait over an hour to see him
Dr. Soose was outstanding at explaining things to me. He used visuals on the computer to explain why I am experiencing sleep apnea. I have already recommended him to family and friends.
He explained my condition very well, and I loved the camera and screen that I could see.
Dr Soose provided me with excellent care!
Listened closely to my concerns and explained clearly my options, depending on what my insurance will cover
he was great and very informative
der. Soose explained in detail easy for me to inderstand about my complicated OSA I really appreciated his time and took with me his notes
He is very good at knowing what you are going through about your sleep. He helped my husband with sleep apnea.
Dr. Soose listened to my needs and is trying to help eliminate my problem. he was very professional and sensitive when speaking to me about a solution to my problem.
Dr. Soose and his staff exceeded the expectations of my wife & I. This was a VERY POSITIVE first impression. I have been seeking treatment for sleep apnea since last October. I had been passed back & forth between more that one "professional" in Erie PA, (thru non-UPMC providers), and had been told that my only options were a UPPP surgery or a tracheostomy. I decided to switch to a UPMC provider due to my wife's Insider Advantage Health Plan and contacted the office of Crawford & Fitch in Franklin PA for a consultation regarding this type of surgery. Their office referred me to Dr. Soose. I called Dr. Soose's office on a Tuesday and had my first visit with him Friday of that very same week! Dr. Soose is the first professional that actually took the time to examine my mouth, nasal passage and throat to evaluate the air blockage. (Scary thought that other "professionals" had recommended UPPP surgery without doing an exam first.) Dr. Soose advised that UPPP was not the best solution for me at this time, and he explained other non-invasive options to my wife & I that would benefit my sleep apnea condition. He & his staff made me feel that I was finally on the right path for proper treatment. I asked Dr. Soose to coordinate all of my treatment & CPAP equipment because I have confidence in him and will not be going back to the previous providers. Thank you!!!
first time with this provider. Could not have asked for anything more.
Dr. Soose was very prepared for my visit and had reviewed my condition and health records prior to my appointment.
I was very impressed with Dr Soose and his staff. I place them at 100% and I don't just say this lightly compared to other health care services. Thanks!
Excellent level of knowledge, care concern and communication.
Dr Soose was very thorough and explained his findings in great detail. He even drew a diagram to explain what possible next steps would be.
love this dr and the time he took with me explaining procedures to me. he and his interns were VERY kind and caring. Thank you Dr Soose!
It was an initial visit. The next steps were pending the outcome of ordered tests, which were not complete at the time of this survey. Dr. Soose seemed to have an understanding of the nature of my symptoms and possible courses of treatment.
He was articulate, respectful, and responsive. He listened to me.
I traveled from Cleveland and found Dr. Soose to be better than I hoped. it was well worth my time and travel.
I was so thankful that I had went to this doctor, as he really was caring, & took his time to explain my health & what track we needed to be on to correct my medical problem...
The nurse, Jill, was extremely friendly and helpful. Her personal skills are phenomenal. Dr Soose was also very patient-friendly. He took time to listen intently to my medical history, explain my options and create a plan moving forward. I would recommend Dr. Soose and his staff to anyone with ENT issues. I've seen several ENT doctors over the past 10+ years and this group is by far superior to the others!
wonderful experience. explained everything very clearly that I could understand.
Dr. Soose was extremely approachable, efficient, competent, and communicative. This was a very good experience, well worth the 7 hour commute. I'm optimistic about him being able to help me with my issues.
I was very pleased with the service
Very impressed, knowledgable friendly wish I would have seen him sooner!
Great doctor and great bedside manner...was caring and understanding.
Dr. Soos was very nice and showed concern for my problem. He explained things to me clearly and I left his office feeling confident that his recommended treatment was accurate for my needs.
I was really impressed with the professional nature of Dr Scoose. He listened and understood my problem.
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