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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Jefferson Medical College Philadelphia, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 92
We love Dr. Shah! She is a wonderful,compassionate and knowledgeable person and we're grateful to have her caring for and helping our son.
dr shah is wonderful! has been a blessing to our family and helping figure out constipation issues with both of our kids.
Dr Shah is very congenial and personable in her interaction with both patient and family. This was the case for our visit 2/4/19. She never seems to be in a hurry, always willing to interact until all concerns are thoroughly addressed.
Dr. Shah is very thorough and really takes the time to listen to our concerns.
Very impressed on the short wait time prior to appointment and not waiting a long time in the examination room!
Dr. Shah is wonderful! A great doctor I would highly recommend!
I just love Dr.Shah! she is such a caring and compassionate Dr. she takes the time with my child and listens to him and I feel like he's not just a patient she remembers him and addresses him like she's known him all his life. My son loves her just as much!
Dr. Shah is great! she listens and takes her time. My child doesn't sit still and she was extremely patient with him. She explained everything in great detail.
Dr Shah is the BEST!!! Shirley is the BEST!!!
Dr. Sapana J. Shah made my daughter and me feel very comfortable from the start. She is so easy to talk to and explains everything in a way that is easy to understand. We were very pleased with our experience.
Dr. Shah is awesome. She is very attentive to my daughter. Talking to her directly rather than myself (the parent) She talks to my daughter on her level and listens when she speaks. Acknowledges how she feels and validates her feelings.
We were very pleased with her willingness to address all of the concerns as well as the time she took to educate us on his issues.
Dr Shah truly cares about my son and his health. We are thankful she is his doctor :)
I like to schedule this appointment well ahead. We scheduled this appointment at our yearly last year, but schedules are not out yet for this coming year. Would love to see scheduling available for further out dates.
Dr. Shah listened to everything we were saying. She was very concerned. I called the office the next morning, and talked with the nurse to explain the problem... later that afternoon...Dr. Shah called me herself, asked me questions, then ordered tests. Finishing them up, and then wait for results or further instructions.
very happy with this doctor, would recommend this doctor to anybody. She really listens to me and takes her time explaining mydisease to me.
My daughter absolutely loves Dr. Shah. She is always very kind and considerate. Always a pleasure to go see her.
She is an amazing doctor. She is one of the best I've ever been to she is patient and kind and explains everything.
Dr Shah is a good listener and attentive physician.
We starting seeing Dr. Shah when we were referred to Children's Hospital with my son and have been dealing with this for about 9 months. We seem to have graduated to an "as needed" basis and we couldn't be happier with the care he received and how different it is from our hometown.
I'm not a fan if children's hospital I've had horrible time there in the past but dr shah was great she listened and actually seemed like she wanted to help my daughter shes very caring and very patient
Love Dr. Shah she listens and explains things clearly where you can understand everything she tells you.
Dr. Shah obviously has the highest level of knowledge about all elements of her specialty combined with an uncanny ability to communicate those things to non-experts like us. We believe her knowledge touches "all elements" because our son's case was complicated and she navigated it perfectly, making a series of decisions and judgments (in coordination with her partners) that were beyond helpful and perhaps life saving. We have the utmost gratitude for Dr. Shah.
we were running late, so my mom called he office and when we showed up they were very respective and understood why we were late. Evwn though we were the last patient of the day, no one was rushed to get us out of there and everyone too their time with with!
Dr. Shah took her time to evaluate my daughter and spoke to her in a way for her to easily understand. My daughter really liked having Dr. Shah. We felt lucky to get her as we were trying to get an appointment as soon as possible.
Dr. Shah is a fantastic provider. She listens to the parent and is respectful and knowledgeable about my child's condition. I would highly recommend her!
always amazing visits with DOC Shah
Dr Shah is great she listens and answers all my questions
Dr. Shah is an A+++ Doctor. We are lucky to have her as my sons physician!
Dr. Shah is excellent! She is extremely thorough in her explanations and makes sure that not only the parent, but the patient understands as well. She always asks my son questions and truly listens to his answers. She is top notch!
dr shah is amazing. very caring. would recommend her every time!
She was really nice and understanding. She thought about my best interest short and long term. 10/10
LOVE THE DOCTOR SHE IS AWESOME WITH MY SON AND THE CONDITION HE IS BEING TREATED FOR
She was amazing and I have already passed on the excellent care she provided my son!
Dr. Shah was fantastic! Took plenty of time with my son and me and thoroughly explained what she felt was going on with his belly issues. She drew diagrams and spent way more time with us than most specialists have over the years. For the first time in 6 years I am confident that we have a doctor willing to help us solve problems!
She is the best Doctor and we are so glad to have her!
I just love Dr. Shah and her nurses they are so nice and have helped us in the past six months with everything that my son has gone through and because of them my son is back to his normal self and they continue to make sure that his health stays on track!!
Provider listened to my child!!! Who knows better than a parent what a child is going through other than that child!
I recommend her to anyone that has a child that need gastro intervention.
I really enjoyed the doctor. She was very helpful and thorough. Highly recommend her.
We love Dr. Shah! First time seeing her she walked in the room and told us what our daily life looks like to her. She was a breath of fresh air, FINALLY someone understood us! She also has a way of talking to my 7 year old that relates to her. We just love Dr. Shah
our experience with Dr. Shah was wonderful! She left a great impression and we really liked her!
I called this office because my child was being sent home from school frequently due to illness. The first available appointment was in 6 months. I wish my child could have been seen sooner.
Dr. Shah is a fantastic doctor.
We are very happy with the time Dr. Shah takes with us in trying to figure out what is going on with my son.
would highly recommend this provider. She spent so much time with me and really explaining my disease to me. She makes me feel like I always have somebody in my corner with me.
Dr.Shah is the first gastroenterologist who took my daughter's symptoms seriously. Dr. Shah never stopped her attempt in trying to find a diagnosis for my daughter. She also, never dismissed our concerns or treated my daughter as if she were lying or imagining her symptoms as had other doctors before her. when my daughter finally received a diagnosis, it was Dr. Shah who reassured my daughter that she was never imagining her pain. I thank her every day for giving my daughter the strength and encouragement to continue fighting when everyone else had let her down.
Dr. Shah was very informative at my son's visit and I appreciate it very much.
We absolutely love Dr. Shah. She is an amazing physician.
Very impressed with Dr. Shah's knowledge, ability to communicate effectively, and kindness.
it was a wonderful experience, Dr. Shah explained everything that our daughter was going through and what she could do the help her.
Dr. Shah is the best. She is so caring and thoughtful.
very good experience
We love Dr. Shaw! She always takes the time to listen and explain to us and our son, in non medical terms, that we can understand. She is always open to trying "new science experiments" as we like to call them with our son's diet in order to manage his condition the best we can. We are truly blessed and thankful to have her as our son's gastro doctor.
Dr. Shah is so thorough and holistic in her approach. She engages with my son personally to build a trusting relationship and never makes us feel rushed or like we are wasting her time. As a medical professional, I have very high expectations and she meets them every time.
Every person that we had contact with yesterday was extremely courteous and professional. We felt like they really are trying to help us figure out what is going on with her.
We love doctor Shah's ongoing care, concern, and support that she has for our daughters medical health issues and her passionate determination to help us find healing and better quality of life for our daughter.
Dr Shah was absolutely splendid! she really spent her time talking to my daughter and tried to find out what the source of her pain is! she came up with a detailed plan for us to follow by until we get our answers! Very pleased with our visit with her!
Dr. Shah is a wonderful provider who always takes the time to listen and explain our daughter's health. We couldn't be more pleased with the care she provides!
very excellent service by Swapna shah
Dr. z and Dr. shah we're very nice and explained things very well. they also made me feel like my child wasn't just another patient and really took the time with us.
She has been very thorough with our feeding issues with our son. I always feel like she is keeping his best interest in mind and really listens to what we are experiencing.
Dr. Shah is fantastic. Always happy, and thorough. She genuinely cares about the patient and the patients family.
doctor is very knowledgeable and can really relate to patient.
Dr was wonderful as always
We love Dr. Shah.
Dr. Shah is always willing to listen and work with us regarding my child's health care needs.
Great experience. Very thorough.
Dr. Shah was fantastic. she took her time with both my daughter and I. I felt she was knowledgeable about my daughter before entering the room. she was great interacting with a nervous little girl and took the time to make her feel comfortable and safe.
Dr.Shah explained it to my daughter to wear she understood what was going on with her. The doctor explained what each medicine was for and what they do and the reactions they can have on my daughter to where she understood what could happen.
Today we had over an hour wait to be seen. Which can happen but the nurses did not update me on this status the entire time.
great doctor and staff!!
Dr. Shah was wonderful! Took the time to answer all our questions and explain things so that we could understand them. Very personable as well.
Dr shah is an exceptional physician! she is so down 2 earth and spends so much time with us to make sure we understand everything. she makes the appt so carefree and light! we just love her!! & she is extremely knowledgeable & concerned.
Getting to know Dr Shah... Overall a good experience
as always, Dr. Shah took her time to speak with us and to reassure my anxious daughter.
OUR FAMILY CANNOT SAY ENOUGH KIND WORDS ABOUT DR SAPANA SHAH!!! WE LOVE HER!!!
The doctor was really great. she really listened to us to hear our concerns and took the time to not only explain the next strps, but she wrote them down for us. She was really great with my daughter to calm her fears.
Dr. Shah is great
Dr is ALWAYS so patient and kind and speaks to my son as well as to me
Dr. Shah is the best there is. She wasn't my sons assigned MD when he was hospitalized, but after working with Dr. Shah and her team IP for a week, we knew she was who we wanted treating our son. She is patient, approachable, extremely knowledgeable and cares about what the child and parent experience. Dr. Shah helped something very scary and worrisome into something we could manage in a way that helped our child's overall well-being. She's the only MD I've dealt with in any system who takes the time to call if there is an issue. I'd never complain about any wait time to see her. She takes her time to get things right, she's thorough, she's been a life-saver for my family. Best choice I ever made was to asked to have my son switched to her care. Thank you, Dr. Shah. You take care of our most precious gift. What you have done and how you've treated us, has made our lives better.
It was great
Dr Shah went above and beyond what I ever could have expected. She was very knowledgeable and caring. She spent a lot of time with us and I will highly recommend her to anyone looking for a pediatric GI.
my daughter and i love Dr Shah she has always done whats best foe my child...
she was a little late for our appointment. But that is because she takes great care with her patients. She make sure to listen to them and I'm stays with them as long as she needs until all of their concerns and questions are met or answered.
Very good experience.
Dr. Shah is a very thorough, compassionate and knowledgeable doctor. My daughter saw her as a GI specialist , and we were both very impressed with the visit. Thank you!
we absolutely love and trust this provider
First visit,imorrssed with Staff and the Doctor was awesome ,very concerned , great listening skills and very informative .Concerns and E planned before doing anything to the child .
my son sees many doctors and Dr. Shal is by far the best!! she shows true compassion and understanding and we always come up with a successful plan to help the health of my child.
Dr. Shah spends a good amount of time with our daughter,. Unfortunately after almost a year, she is unable to resolve the issue she is having. Also, the fact that we are only able to return every 4 months or more since there are no appointments available is a problem especially when the doctor asks for your return in 2 -3 months. This seems to be an issue with all providers at Children's Hospital.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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