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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA CRNP MSN, Georgetown University Washington, DC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 53
It was walk-in sick appointment on a Friday before a three day weekend. We were seen immediately, tests done as soon as we gave his health history. Excellent clinic skills and a great bedside manner.
I love the doctors and nurses but the hold time on the phone is RIDICULOUS. I wait every time I call at least 20mins AND I returned a call and waited 45 mins on hold!!!
so far I like our provider. I wish they would have more responsibilities instead of sending to different places
Sarah was wonderful and very thorough.
Sara is very compassionate and my daughter is very comfortable with her.
Our visit with Sara was so wonderful. We were seen as soon as we checked in. My son was nervous to be there, but Sara did everything she could to help the experience not seem so scary. She was kind, patient, and knowledgeable.
Sara was very nice and helped with all of our questions and concerns. She is very sweet.
i wish there were options for write in things for example my son sees two doctors, sara o'brien and dr Tate. i feel totally confident with each of them
she was understanding and patient
The exam went well. The nurse was friendly and caring. My daughter was treated well.
we love Sarah
Sara o'Brien was amazing. She made my daughter feel comfortable. I appreciate the fact that when she walked in she introduced herself!
Sara was a good choice for my daughter. She made my daughter comfortable and relaxed. Will return to her for future visits.
Sara O'Brien was absolutely wonderful!! From the very start she was super friendly, very kind and very good with my 3 year old. She listened and acknowledged my concerns. She took her time and answered all of my questions. She explained everything clearly, including what steps we would be taking next. She really put my mind at ease. My daughter is usually so afraid at the Dr's office but she was so clam and comfortable with Sara. Definitely will be requesting her again!!!
Sara was very thorough, and listened to all of my concerns and made me feel very confident and comfortable having my child in her care.
I was very pleased with Sara O'Brien, CRNP and her Resident that she had for that day. They were both thorough and easy to talk too. I uploaded my daughter's school evaluations to MyUPMC site and they both read them before they seen her. I was very pleased.
Sarah was so helpful and great with my son! made me more at ease and I repecected everything she said. very glad we saw her.
sara spent more than enough time answering my daughters questions and made her feel comfortable with asking them. She was easy to talk to and very understanding. overall a very pleasant visit!
as always, we were completely satisfied at ccp Jefferson hills....would recommend to anyone!
Sara always provides excellent care for my children, she is one of the best around!!
We always have great experiences! Couldn't be more satisfied.
She rocked. Answered all of our questions and treated us with dignity and respect. Great provider would definitely request her for future appts.
Everything was great except the receptionist was obviously annoyed that we came at 4:30 which was the only time I could come without bringing my newborn with me. There should be a cutoff time listed if the office doesn't take walk-ins after a certain point. There was no closed sign on the door until after we left. The hours posted say 1-4:30.
This visit was the first time we saw Sara. She was very kind, very intelligent and my daughter just loved her. We definitely will see Sara again for future visits. I was very pleased.
Sara was excellent. she was very easy to talk to, listened to all concerns, answered all questions, and was so good with my son.
Always happy with care received.
Sara took the time to talk to me about my concerns about my son & insured me that it was the right thing to do by bringing him in. Luckily we were able to see her. I used the walk-in option at the office and never once did it seem like Sara was in a rush or brushed any concerns off. She was caring and gentle.
sara was so nice and took the time with me and my son. my son has a pretty big repository history and Sara knew that! shes not someone we see often.
Always great to see Sara O'Brien! She's wonderful!
Sara is an excellent Dr she takes her time to listen,respectful,kind and show concerns for her patients.
I really liked meeting with Ms. O'Brien even though our appointment was not originally scheduled with her. She listened to me as a parent answered my questions and made me feel comfortable. I will be requesting to see her for future visits for my children.
Sara was very patient with my son abd spoke to him using language he would understand.
very friendly and thorough
It was our first time to see Sara (we usually see Dr. Levin, who we love), and we had a wonderful experience. She was thorough, careful, kind, and great with my kids. I will be happy to see her any time my children need care.
Always great working with Sara O'Brien!
I am very impressed with the kindness of each staff person. Sarah is so good with communication with the kids
Sara was great! She made my apprehensive child feel comfortable and answered my questions confidently.
very happy with everything.
Sara O and Colleen were both excellent!
very professional and knowledgeable
Tricia, the nurse or med. assist. is awesome. she does a great job with kids and parents!!
this doctor was so patient and kind with my very nervous toddler. she related to her better than any doctor and this is the first time in my daughters life (except for as an infant of course) she hasn't cried during the exam. I hope to see more of this provider, she was wonderful, I can't express how great she was and how thankful I am.
Great, thank you!
we just love Sara, always so caring! She calls to follow up, just to see if my son was doing better, in the past! I request her when I can, also have referred friends to go to her!!
always pleasant and easy to talk to!
I would definitely request Dr. O'Brien next appointment needed for my children . She was very thorough with every type of test my daughter needed for her incident at school. Was very comfortable with her decisions and her treatment for my daughter.
We are so, so pleased at the kindness by both Laura at the front desk and by Sara, the provider that took care of us and our daughter. Our daughter is having a hard time emotionally right now, and the staff has been terrific in answering questions for us, referring counseling options and overall, treating our daughter with kindness and respect. She is on the road to recovery. Truly, as mentioned in the first sentence, Laura and Sara were wonderful, and we are grateful for the both of them in the practice.
Sara took the time to really interact with her during her visit making it enjoyable even for my daughter
I was appreciative that my research in diagnosing my sons rash wasn't just blown off and she also researched and brought in a doctor.
Sara should be a doctor, she was AWESOME
Sara did an excellent job with my son! I was very pleased to see how enthusiastic and caring she was throughout the entire visit. All of the questions/concerns I had were answered right away. We will definitely be coming back to see Sara for future visits.
this was the first time I saw Sara & I thought she was fantastic. she explained everything to me in depth & was very kind.
From the moment I signed in, everyone I encountered at this office has been professional friendly and courteous. I am fortunate to have such great care for my child.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.