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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, University of Pittsburgh Johnstown Johnstown, PA OD, Pennsylvania College of Optometry Elkins Park, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 67
The best optometrist I have had - I have complex eye care that he has explained clearly.
Excellent. Have referred this practice to several others.
this was a yearly eye exam. Dr. Drexler is a pleasure to deal with.
Doctors office very professional and helpful, no complaints
It was a snowy morning with horrible traffic conditions, so I didn't mind that my appointment began late. Dr. Drexler was friendly, knowledgeable and efficient. As long as my prescription comes out right, which I'll know in a few days when I get my new glasses, I would consider Dr. Drexler to be an exceptional physician.
As this was my first visit to the UPMC Eye Care Center, I was pleased and very satisfied with my service and the interactions while there. There was a bit of a delay in the initial call-in to be examined, but I believe it was due to the bad road conditions and snow which caused an extreme delay with rush hour traffic and the office was dealing with a bit of a back up. The wait was in no way unpleasant.
He was great.
The care and education I have received was very in-lighting and provided me with great insight to my problem.
All care providers have been courteous, prompt, available as needed and very willing to work with me to help me live to the fullest.
Presented me with options and let me make the decision ultimately regarding my care - very appreciated
Everyone was wonderful - from front desk, PA to doc! Such a pleasure! No wait and very helpful!
Dr Drexler is a great eye doctor who is thorough and caring. I have enjoyed every visit I've had with him as he is informative and attentive to your concerns.
I had a great visit. He was very good. at his work .
Dr. Drexler was fantastic, he listens and asks the appropriate questions. He gives solid advice about my health and the treatment for my eyes. I am grateful for the care he provides.
Dr Drexler is a phenomenal physician with impeccable professionalism and a caring manner. He is incredibly knowledgeable and shares information in an easy to understand and comprehensive manner. He is to be commended.
This is one of the nicest places to go for an apt. Everyone is welcoming and pleasant
I like this place, Dr and staffs very much. All of them are wonderful
my experience was good
excellent physician and team
I am always satisfied with the care I receive at the UPMC Eye Center.
Dr. Drexler is extremely knowledgeable about his profession. I am confident this knowledge will benefit my eye health now and in the future.
Dr. Drexler is excellent- would highly recommend him.
Dr. Drexler is consistently thoughtful and kind during any eye examination. He shows great concern about the patient and repeatedly asks if there is anything else he can answer or explain again if needed.
This was not a routine visit -- I called because I needed Dr. Drexler's advice on my current medical experience and his office did not have an open appointment. I agreed to speak with a nurse, explained my concerns and why it was an immediate need to see the doctor, but not yet an emergency room issue. After consulting with the doctor, she and staff managed to squeeze me into his already full schedule. Even so, the appointment was NOT rushed and every effort by all staff as well as the doctor, was made to confirm that I understood what is happening and how to handle things should a true emergency arise. I left the office feeling heard, respected and confident in place of the anxiety I arrived with.
great office and great office staff very helpful
Always a pleasurable experience with this physician and the support staff. This is a very efficient office considering how small the facility is in size.
dr zdrexler and his office provide excellent care.
wasn't comfortable waiting for over an hour to be seen by my opthamologist. and the radio station being piped in (a so-called classic soft rock station)'s music made the wait exponentially dreadful.
Dr. Drexler's clinical assistant discovered that both pairs of prescription eyeglasses I had purchased from non UPMC provider had been manufactured incorrectly and were the cause of my difficulty seeing. she was superb! Dr. Drexler rechecked ny vision while I was there and is always very thorough and nice.
always very good care provider
Dr. Drexler is excellent! He took his time and thoroughly answered all of my questions. He really showed me that he knows his stuff and made me feel confident in his decisions. He very caring and easy to talk to!
Dr. Drexler and his staff are very professional.
Excellent service, friendly, very knowledgeable.
very kind staff. Dr. was cordial and complete in his explanations.
Dr Drexel is always professional, detail oriented, and listens to my concerns.
very informative about my health and my eyes
good experience the whole way around
i really like and trust staff and provider.
Dr. Drexler is the best. He took time with me, answered my questions, and I left the appointment feeling good which is such a gift.
I seen Dr. Drexler for my yearly eye exam.
I heard that Dr. Drexler was the specialist to consult for complex issues with contact lenses. I have had 4 visits with him so far, and every time I am impressed with his care. He is thorough, easy to talk to, and frankly -- the best eye doctor I have ever met.
always a positive experience at Dr. Drexler's office
top notch as usual
very professional, and explained issues clearly,
A very good experience. Treated with dignity and respect
Dr. Drexler was very pleasant to deal with and showed me that he cared about my issues. His medical knowledge and experience is truly excellent. I highly recommend this doctor.
Overall my experience was really great at this visit.
Great experience. Dr. Drexler finally gave me options to see better. I now am both near and far sighted and started to feel like I wasn't ever going to see well again. I am loving my new contacts.
dr. Drexler and his tech are top notch.
Provider is always courteous and professional. I returned for a problem with new glasses and was treated very well by the doctor and assistant.
My son is disabled since birth. Everyone from the receptionist >Nursing Staff > Doctor were very gentle and sensitive to my Son's need and very patient to our needs.
Dr. Drexler is first of all extremely knowledgeable and meticulous in his care. As a patient, I leave thinking that I have experienced the best available care, he is very well informed about the condition of my eyes.
The care is excellent. My only concern was that my entire visit was for nearly 2 hours (for an eye exam and new prescription). I thought I had to wait too long before seeing the physician after completing the first phase of the visit with the assistant who completed the initial evaluation.
Dr. Drexler was very kind, informative, respectful, and a great listener.
fantastic visit, love this office!
I feel vry comfortable comng here...Like Dr. Drexler A lot......
I think Dr. Drexler, Amanda and the receptionist (don't know her name) are top notch!
Dr Drexler is great but a big shout out to the tech that performed the exam and the front desk they are fantastic
I am so happy that Dr. Drexel has taken care of my eye sight.
Everything was great except this questionnaire which is too long
Dr. Drexler is so kind, not rushed, and 100% focused on you and your appointment. I understand why the wait for an appointment is so long.
I am very satisfied with the care I got. Dr. Drexler was empathic when discussing the progression of my cataracts. He was thorough in his explanation about the need for surgery. He gave appropriate information about the surgeon he was referring me to.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.