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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, Lake Erie College of Osteopathic Medicine Erie, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 45
We really enjoy Dr. Moore for our son's Healthcare needs. She is excellent.
The office is always great about getting my daughter in promptly when she is sick. The providers are all very caring, respectful, and knowledgeable. They explain everything to you in lamest terms for best understanding. It's also nice to be reassured as a parent that you are doing a good job. The wait time is horrible every time. By the time you finally get into a room you still have to wait about 20 minutes for the provider to come in.
I love Dr Moore she is so good with both my children. need more Dr's like her
Great checkup for my boys as always
it was my child's first visit with this dr. I have another one that goes here and wanted all three of my kids to go to the same dr. my oldest daughter wanted a female dr. she used to see a male.
Dr. Moore made sure everything was fine before I left the office.
My son loved playing with her during the exam. She engaged him and thought it was a fun time, not a doctor visit.
waited in the back too long
we love dr. Moore! she is so friendly and down to earth. although we always wait in the room a long time to see her, we know it's just because she gives every patient the time they deserve and she never appears to be in a rush; she gives the patient all the time and respect they need. our baby loves her!
it's always good when I go there no bad news
I have been threw many doctors for my son and was very let down with some. Shannon Moore spent time and played with my son to insure him comfort. Im very please with Shannon Moore
We always appreciate how interactive Dr. Moore is with our children.
Dr. Moore and her staff are great!
Dr. Moore is fantastic, she is through and caring, the best possible qualities you could have for a doctor. When needed she gets back to me with any questions regarding any of my three children. I have recommended her to others.
Dr. Moore is a phenomenal Doctor. Her compassion that she exudes for her patients speaks volumes about the Doctor she is. When she inquired about my son's issues she devoted her undivided attention to him and any other concerns he had. I respect her professionalism, as well as the high level of care she provided my son.
I have taken my grandson to this office since he got out of Nicu in childrens hospital. he has had several medical issues and all of the staff has always been absolutely amazing. I could not be happier with the knowledge, professionalism, and compassion of all of the staff
excellent job has done
All experiences have been very good. Our family has been in this office since 1996.
shannon moore is a great doctor all 3 of my children see her and so happy that i found her!
My child's well check visit went really well
He loved interacting with her and was comfortable with her. She was calm and patient and washed her hands and sanitized frequently. We love seeing her.
This was our first visit with Dr. Moore given Dr. Webster's departure from the practice. Dr. Moore was fantastic. She was attentive to my son and my concerns. She took time to explain different medication options with possible side effects. I have already recommended her to others.
My child's wellness check up went very good!
Dr. Moore is a wonderful provider.my daughter has very complicated medical issues and Dr. Moore is aware of them all and knowledgeable of what is next to try to help her.
Great doctor . Glad I came across this doctors office .
Patient, thorough, kids love her
Dr Moore's nurse that day was very snippy and general not kind. When I asked a question she talk in a very condescending way and tone was very Rude. Then told my taught to next time use her brain when coming for shots and wear short sleeve shirt rather then long. Then while the door was open waiting for Dr Moore to come bak in the front desk receptionist loudly proclaimed how she "hates this place. I was ready to walk out at this point. Thank God Dr Moore saved the list by being very kind. When dealing with kids there is no room for that kind of attitude and behavior.
It was a pleasurable. experience given the intricacies of my son's overall health.
Great experience keep up the standards of excellence.
We have been a part off this office since 1996. Always a pleasure!
Another great visit. We have a part of your office since 1996.
I really liked Dr. Moore. This was my daughter's first appointment with her. I was able to schedule an appointment to establish care. I was nervous at first because I really liked our previous physician but since he is moving out of the state, we had to find a new physician. I heard great things about Dr. Moore from my boss (who's child has seen her at the Children's Express after hours office) and I thought moving my daughter to the pediatrician office was the right move. I'm glad I did! Dr. Moore held a conversation with my daughter and I felt like she was very attentive to her and our needs. I am optimistic that she will provide the best care to her as she grows.
This was the first time meeting dr. Shannon and she was fantastic. I love how detailed she was, how she interacted w
I love Dr. Moore, she is great with all my children! She seems to take her time in the room with us and she doesn't rush through anything like some doctors do. Very nice.
I think Dr Moree and her nurse ( Im sorry I do not remember her name but they did have on matching dinosaur pants) were wonderful. the nurse we had was one of the friendliest nurses we have had there and she made us feel comfortable.
we recommend Dr. Shannon Moore very highly.
I have 3 children now going to this practice. we have transitioned from a NY office. I am ALWAYS looking for the best doctors to care for my children, and this seems like a perfect match :)
Dr Moore is a fantastic provider.She answers every question that I have and very thorough. My son has had a bad experience with a doctor previously and dr Moore makes my son very comfortable there and he calls her the cool doctor! thank you dr Moore for all your great work and for taking care of my son!
DR. Moore had a ton of patience for my daughter who is having some mental health issues and has a fear of the doctor. We recently transferred from a different practice in which we were treated with a lack of care, concern, and respect. DR. Moore and the staff put me at better ease than the old practice and although my daughter wasn't cooperative she still had patience and concern for my daughter. I am so grateful.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.