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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, Lake Erie College of Osteopathic Medicine Erie, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
UPMC HamotUPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 62
dr Shannon Moore is absolutely wonderful! she is very patient and kind no matter how busy and is always willing to take the extra time to calm a nervous parent and patient and answer all the questions I had! thank you Dr. Moore for being such an amazing provider for my son!
My daughter's went well as usual. my family has been coming to this office since 1996. We are happy with everyone!
we love Dr. Moore! she was amazing taking my daughter's stitches out!
very good experience so far
another great doctors visit in and out
very good with my child
I think most of the ladies in the reception area are great. I did have a problem with a little kid coughing and sneezing, my infant is premature and felt very uncomfortable. I think it would be nice if they wear a mask or maybe a separate seating area. I had to stand in hallway with carseat so my infant wasnt subjected to the germs. I think Dr.Moore was great. she explained what she was doing and was very gentle with my infant.
everyone there is fantastic and were excited for you to be providing medical care to our newborn daughter.
Dr. Moore is a very detailed and thoughtful practitioner.
Dr. Moore is always so caring and compassionate. Her beside manner is wonderful and she really caters to the age of the child in regards to social and physical needs. She is one in a million and I tell everyone I can about the exception care she provides.
Everyone showed respect and kindness to both my son and I .
Dr. Moore spent more than she had to with us, answering all of my questions, giving recommendations, and speaking to myself and my child with respect.
Dr. Moore was extremely helpful and listened to me about my concerns. So happy to have her as my children's doctor.
Shannon Moore is a very excellent pediatrician for my daughter, makes me think about changing my major for college!
Only see her once a year during my child's annual PX. Otherwise I meet with the extender who knows much more about my child. It's hard to build a relationship with her when I can only get an appt with her for physicals and not sick visits.
dr moore and her staff are absolutely fantastic!
I was recommended to Shannon Moore by nurses at Hamot and heard nothing but good things about her and everything that they told me is true about her! She's a very good health care provider for my baby!
The wait time for scheduled appointments is the glaring red mark on this office. I have two children who are seen here and on average once checked in we wait between 30 and 45 minutes to be seen by the actual doctor. that being said, if I didn't like Dr. Moore so much I would probably look for another office because of this reason.
We love Dr. Moore. Always professional.
Very pleased with the amount of time and attention Dr. Moore gave us at our well visit.
had a good experience with the provider
another good appointment
Dr. Moore is a proficient caring provider that has a vested interest in my child's well being. I have seen numerous providers in my son's 16 years and she by far surpasses the others for compassion and bedside manner. I will continue to recommend her to others. No words can express my gratitude for her medical expertise and passion for what she does.
Great office and staff.
Dr.Moore is always very nice and great with my kids! I feel they always get the best possible care with Dr. Moore.
Dr. Moore is so personable and compassionate. She always makes us feel comfortable and answers any questions or concerns.
Dr. Shannon Moore is one of the greatest care providers I've been with for 4 years. all four of my children see her, and I will continue to see her.
Dr. Moore is the best physician my children have had. She listens, very well. She is genuine and shows care. Most of all she is a very knowledgeable physician who takes all we tell her and uses it to provide the best care possible. I recommend her to all I know.
Dr. Moore is always wonderful at our well visits. She is thorough and answers all questions without making us feel rushed at all!
Excellent, patient, he always enjoys playing with her and the office staff
excellent services and everyone was very helpful! our first visit with our newborn was so pleasant!
Dr. Moore is thorough and professional. She represents the type of physician that all patients deserve.
very friendly and personable! compassionate and listens well! explains well also!
Dr. Moore is absolutely the best. She is very personable, and addresses any concerns I have for my child. She listens and answers questions fully. I never leave an appointment feeling like I did not get the best care for my children.
Shannon is the truth. everyone at the office is great. we call and they call back. thanks for everything u do
Getting into the office took almost a whole year with their mix ups with my girls medical records. But the office was great and the girls felt comfortable. I was very happy with Dr. Moore, she paid attention to detail and was very responsive to our questions.
Always a great experience with Dr. Moore. She is wonderful & always takes great care of our children.
only seen once, seemed to know what she was talking about
Great Provider Super experince
Shannon Moore is wonderful
We really enjoy Dr. Moore for our son's Healthcare needs. She is excellent.
I love Dr Moore she is so good with both my children. need more Dr's like her
The office is always great about getting my daughter in promptly when she is sick. The providers are all very caring, respectful, and knowledgeable. They explain everything to you in lamest terms for best understanding. It's also nice to be reassured as a parent that you are doing a good job. The wait time is horrible every time. By the time you finally get into a room you still have to wait about 20 minutes for the provider to come in.
Great checkup for my boys as always
it was my child's first visit with this dr. I have another one that goes here and wanted all three of my kids to go to the same dr. my oldest daughter wanted a female dr. she used to see a male.
Dr. Moore made sure everything was fine before I left the office.
My son loved playing with her during the exam. She engaged him and thought it was a fun time, not a doctor visit.
waited in the back too long
we love dr. Moore! she is so friendly and down to earth. although we always wait in the room a long time to see her, we know it's just because she gives every patient the time they deserve and she never appears to be in a rush; she gives the patient all the time and respect they need. our baby loves her!
it's always good when I go there no bad news
I have been threw many doctors for my son and was very let down with some. Shannon Moore spent time and played with my son to insure him comfort. Im very please with Shannon Moore
We always appreciate how interactive Dr. Moore is with our children.
Dr. Moore and her staff are great!
Dr. Moore is fantastic, she is through and caring, the best possible qualities you could have for a doctor. When needed she gets back to me with any questions regarding any of my three children. I have recommended her to others.
Dr. Moore is a phenomenal Doctor. Her compassion that she exudes for her patients speaks volumes about the Doctor she is. When she inquired about my son's issues she devoted her undivided attention to him and any other concerns he had. I respect her professionalism, as well as the high level of care she provided my son.
I have taken my grandson to this office since he got out of Nicu in childrens hospital. he has had several medical issues and all of the staff has always been absolutely amazing. I could not be happier with the knowledge, professionalism, and compassion of all of the staff
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.