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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Medical College of Georgia Augusta, GA
Georgia Health Sciences University Augusta, GA
University of Virginia Charlottesville, VA
UPMC Children's Hospital of PittsburghUPMC Altoona
View Dr. West's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 18
Everyone was helpful and treated our little guy with care which we really appreciated.
he is great! so thankful for him and his care!
Dr. West was excellent. He really listened and took his time with us.
Dr. Shawn West has always been great to my son. He listens attentively to our concerns. He always takes extra precautions if we have any concerns about our son he orders tests and makes us feel like he truly cares about our son's well being and overall health. Out of all of the doctors my son has seen I would have have to say that I trust Dr. Shawn West the most. I appreciate how he listens to our concerns and is very soft spoken and explains things in a way that we can understand.
provider did not even examine the patient!!!!!!!!!! Only talked about test taken, what test to take etc etc
I'm very happy with my experience.
Initially difficult to tell if the doctor was delivering good or bad news... he comes across as a little bit gloomy, which made us take a few minutes to realize that nothing was wrong with our child.
everything was excellent during the visit
very nice, friendly, compassionate. listened to my concerns. seemed genuinely concerned about our issue. I liked that.
warming up to us as individuals. very patient with us and addressed all of our concerns. I am really pleased we transferred to him. he always ensures timely follow up.
we waited 2 hours to see the doctor. after a little over an hour I said something. we are now looking for a new doctor my daughter was late for work. we had a 2:00 appointment and was not seen till also 4 and Home 5:30. my daughter had work at 4:00. which she was late.
waited over an hour past our appointment time to be seen with a two year old
Dr. West went into a lot of detail and speculation, I had to clarify multiple times if he was suggesting my son needed what he was talking about or if he was trying to educate me. It was almost like he was thinking out loud but he doesn't realize mom and dad's can't follow a train of thought they 1. don't understand and 2. is frightening.
everyone was so good with my 3 year old. they made her feel comfortable and relaxed!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.