Shawn West, MD, MSc

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Total Comments: 16

• 12/19/2018

  provider did not even examine the patient!!!!!!!!!! Only talked about test taken, what test to take etc etc

• 9/7/2018

  I'm very happy with my experience.

• 8/22/2018

  GOOD

• 7/25/2018

  very nice

• 7/25/2018

  Initially difficult to tell if the doctor was delivering good or bad news... he comes across as a little bit gloomy, which made us take a few minutes to realize that nothing was wrong with our child.

• 7/19/2018

  everything was excellent during the visit

• 5/16/2018

  very nice, friendly, compassionate. listened to my concerns. seemed genuinely concerned about our issue. I liked that.

• 4/19/2018

  warming up to us as individuals. very patient with us and addressed all of our concerns. I am really pleased we transferred to him. he always ensures timely follow up.

• 2/19/2018

  we waited 2 hours to see the doctor. after a little over an hour I said something. we are now looking for a new doctor my daughter was late for work. we had a 2:00 appointment and was not seen till also 4 and Home 5:30. my daughter had work at 4:00. which she was late.

• 11/29/2017

  waited over an hour past our appointment time to be seen with a two year old

• 11/29/2017

  Good

• 9/6/2017

  Dr. West went into a lot of detail and speculation, I had to clarify multiple times if he was suggesting my son needed what he was talking about or if he was trying to educate me. It was almost like he was thinking out loud but he doesn't realize mom and dad's can't follow a train of thought they 1. don't understand and 2. is frightening.

• 8/31/2017

  everyone was so good with my 3 year old. they made her feel comfortable and relaxed!

• 7/17/2017

  very good

• 3/10/2017

  dr west had no bed side manner and we had to tell multiple people that a heart murmur ran in the family. He and the resident were talking while I was trying to get an explanation as to what was wrong with my son.

• 2/22/2017

  very thorough and attentive. happy to answer any questions and explain things in a way myself and son could understand. we're genuinely interested in knowing my history so that we could properly care for my son.