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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Medical College of Georgia Augusta, GA
Georgia Health Sciences University Augusta, GA
University of Virginia Charlottesville, VA
UPMC Children's Hospital of PittsburghUPMC Altoona
View Dr. West's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 16
I'm very happy with my experience.
Initially difficult to tell if the doctor was delivering good or bad news... he comes across as a little bit gloomy, which made us take a few minutes to realize that nothing was wrong with our child.
everything was excellent during the visit
very nice, friendly, compassionate. listened to my concerns. seemed genuinely concerned about our issue. I liked that.
warming up to us as individuals. very patient with us and addressed all of our concerns. I am really pleased we transferred to him. he always ensures timely follow up.
we waited 2 hours to see the doctor. after a little over an hour I said something. we are now looking for a new doctor my daughter was late for work. we had a 2:00 appointment and was not seen till also 4 and Home 5:30. my daughter had work at 4:00. which she was late.
waited over an hour past our appointment time to be seen with a two year old
Dr. West went into a lot of detail and speculation, I had to clarify multiple times if he was suggesting my son needed what he was talking about or if he was trying to educate me. It was almost like he was thinking out loud but he doesn't realize mom and dad's can't follow a train of thought they 1. don't understand and 2. is frightening.
everyone was so good with my 3 year old. they made her feel comfortable and relaxed!
dr west had no bed side manner and we had to tell multiple people that a heart murmur ran in the family. He and the resident were talking while I was trying to get an explanation as to what was wrong with my son.
very thorough and attentive. happy to answer any questions and explain things in a way myself and son could understand. we're genuinely interested in knowing my history so that we could properly care for my son.
One of the best UPMC visits we have ever had
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.