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Children's Hospital is ranked One of America's Best Children's Hospitals.
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DO, Philadelphia College of Osteopathic Medicine Philadelphia, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
The Western Pennsylvania Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 49
very friendly and explained everything without using medical jargin
the visit was very thorough.
Dr. Bigelow is always a good listener, she always has my children's best interests at heart and is always willing to go the extra mile to help make sure my kids are healthy. Thank you!
Dr. Bigelow is excellent! She is very attentive and thorough. She reviews all aspects of my child's medical history and makes sure that all of my concerns are addressed. I am always happy to see her for my child's care.
I was there for my 2.5 year old sons well visit & a shot appointment for my 4 year old daughter The doctor flew in and out and seemed to be in a rush... Funny considering I spend over 2 hours waiting to see her
All the staff over there are excellent, I really appreciate it
We normally see any doctor at this office that has an open spot for my daughter's ADD medicine check up. We have had no problems with any of the doctors in this office. We are very pleased with everyone in this office. Very kind, very professional people at this office.
Dr. Bigelow is great - she always takes enough time to answer any of our concerns and questions and is thorough with her assessment of our little one and her responses to our concerns. Never makes you feel like any question you ask is silly. She is always smiling and happy - very contagious - which is great when I come in with concerns!
We are so glad we switched to Mrs. Bigelow for our son's 3-month routine ADD med-check appointments. She is always very prompt (little wait time even with late afternoon appointments) and super friendly and great interaction with our kids. We know ask for her specifically for all appointments of both our kids -- routine or sick.
this provider was very courteous and caring.
Dr. Bigelow is very courteous and caring.
Dr. Bigelow went above and beyond and made a sick visit enjoyable!
I love Bellevue Peds! My kids have been going to this office since they were born, and they are wonderful!
Both my daughter and I liked Dr. Bigelow. We would ask for her specifically the next visit.
Dr. Bigelow was amazing! She definitely went above and beyond to make sure our son received the care necessary. This was the first time we saw her, but were so pleased with how she responded to our immediate needs. Joyce is an amazing nurse and is always pleasant and concerned about her patients.
There is nothing bad to say about Dr Sheila M Bigelow. She is an amazing doctor
Dr. Bigelow was great. She is very kind and thorough and makes sure we have everything we need at the end of the visit!
She was awesome! This was my first time seeing her, and she was very friendly and made me feel very comfortable. She spent more time evaluating me than I expected and she answered all of my questions thoroughly.
I have always been pleased with this office. Every time I come in whether its by appointment or for a walk in sick visit my children have been seen within 15mins of arrival. That doesn't happen in most offices. My last visit was definitely my best experience with Dr. Bigelow. I definitely appreciate the way she communicated with me about my son and his needs. I also appreciate the Nurse Dana. They were both amazing. I love this office and would recommend it to anyone. thank you
Dr. Bigelow is a professional, kind, thorough and intelligent physician. My 12 year old daughter was comfortable talking with Dr. Bigelow about an uncomfortable health topic. Many thanks!
My experiences at Bellevue Peds has always been thorough and informative. The staff at the desk are very friendly and nice every time I visit.
Love Dr Bigelow!!! She is truly the best
we have always been pleased seeing the doctors here. Dr. Bigelow has been personally great and very knowledgeable in any questions I've asked with all of my kids appointments.
The staff at this office ranks superior. My children have been treated here since we moved to PA in 2012.
Dr. Bigelow is wonderful:-) Both of my girls love seeing her.
Everyone at Bellevue Peds are AWESOME,
Dr Bigelow is an excellent Doctor. we had seen her once before and she always answers my questions and explains things to me.
This is the first time we had an appointment with Dr Bigelow, my son has been a patient with Bellvue Peds since birth 13 1/2 years ago. She was excellent and I will definitely request to see her again.
Absolutely love Dr. Bigelow! She is fantastic and is very patient with my 18 month old son. We try to schedule with her for every appointment.
This doctor was very thorough, patient, knowledgeable, and had excellent bedside manner. I am going to try to schedule with her for well visit because of how impressed I was with her handling of my daughter. You can tell she enjoys her job and truly cares for children.
Dr. Bigelow and RN Joyce were awesome. we must have had the last appointment of the day and we were there until almost 6pm. They didn't rush thru the appointment and that gave me comfort. I love the staff there and last night was the perfect example why we choose to drive from New Castle to Cranberry for our kids care!
The doctor was very kind and did very well with my child even though she was upset during the visit
Dr Bigelow is wonderful !! She is very professional, caring , understanding and thorough ! would definately reccomend her as a pediatrician !
This was the first time that my child had the nurse and Dr. Bigelow - we normally only see Dr. Silk, Dr. Bigelow was great with my son and was beyond great with my concerns and worries. The nurse was fabulous - my son had all the signs and the nurse most likely knew what it was but remained professional, calm and reassured me that they are all there to help. :) We love Bellvue, Cranberry office :)
I took my son to see Dr. Bigelow for his 15 month check up. She is the best! Takes her time answering my questions and concerns. She interacted with my son. We absolutely love Dr. Bigelow and would recommend her to everyone!
She seemed a rushed during our well child visit but other than that we were able to get the things we needed complete.
Love Dr. Bigelow
very nice doctors and nurses. my children like going
Stacy was so kind and gave attention to my other child who was getting impatient even while she was attending to my son during his appointment.
Dr. Bigelow is great, we are very happy with her.
Staff is always pleasant and always are able to work with my work/school schedule in making appointments for my 3 daughters that go here
We LOVED Dr. Bigelow!! I will definitely ask for her directly the next time we come in.
Dr. Sheila Bigelow comes across as a knowledgeable and compassionate physician.
There was definitely a push for the HPV Vaccine as well as extra testing. for example, a child who is over weight, but active in athletics and activities should not feel as though they are obese and/or an urgency for cholesterol testing at the age of 12. There didn't seem to be a lot of "weight sensitivity" especially when the child is in the room. Just something to consider in future visits.
The provider did not seem to be concerned with my child's pain. Was not willing to do further testing to determine cause of pain. Very dismissive and at times rude.
Our Dr is very thorough and has a warm friendly personality.
This was our first time with Sheila, and I will request her again for future appointments. She related well with my daughter and as she is 17, she asked her questions and treated her with the ability of answering them first. She also had a student with her and took her time allowing her to participate in the visit.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.