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Spends Enough Time with You
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Shows Respect to Patients
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DO, Philadelphia College of Osteopathic Medicine Philadelphia, PA
UH Rainbow Babies & Children's Hospital Cleveland, OH
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
The Western Pennsylvania Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 52
I always enjoying seeing dr.bigelow.
We love Dr. Bigelow!
I bring both of my children to this office. (7year old and 1 year old) The staff is wonderful. I recommend them to all of my friends and family with children. I never had a bad experience here!
The provider was very attentive and thorough with the exam and questions we had.
We always see Dr. Bigelow and she is great! I take both of my boys to her. She is professional, sweet, caring, understanding, and explains everything well. She is also very thorough with everything and making sure everyone is ok.
Dr. Bigelow was extremely kind and pleasant. She checked my child thoroughly and explained what she saw very clearly. She also gave me symptoms to look out for. My child did not have an illness that needed medical treatment but Dr. Bigelow did not make me feel like I was overreacting for bringing her in as previous providers have in the past.
Friendly and attentive, made us feel at ease.
very good office, great doctor and helpful staff
I was very pleased with my sons care with this Doctor. She was very helpful and knowledgeable. She answered every question I had in a reasonable time meaning she did not have to look up the answer. Overall I would bring my children back to see her.
I was very pleasantly surprised at how much time Dr. Bigelow spent with us for just a routine check up. I understand that most Dr's offices are very busy, so I was grateful that she took the time and answered all of my questions and even asked about things we discussed more than a year ago. I know it is all in his chart, but just the acknowledgment of a passed issue makes me more confident that my child is being cared for as an individual, and not just checking boxes on a wellness visit form to get us in and out.
we love dr. Sheila and will miss her when we move away!
excellent as always
This was the first time I saw this doctor within the practice. I usually see another doctor because my family loves seeing her. In the future I will absolutely schedule appointments with this doctor as well. She was amazing and interacted with my son very well. Other than the first appointment I had with this practice I have never been dissatisfied with the staff here. Wouldn't take my child anywhere else.
She was good. She listened to us patiently and understood what we meant and she was able to advice accordingly.
Good listener, put my child at ease, clearly explained things.
Provider was excellent thorough and very attentive to all needs.
everything went great
very friendly and explained everything without using medical jargin
the visit was very thorough.
Dr. Bigelow is always a good listener, she always has my children's best interests at heart and is always willing to go the extra mile to help make sure my kids are healthy. Thank you!
Dr. Bigelow is excellent! She is very attentive and thorough. She reviews all aspects of my child's medical history and makes sure that all of my concerns are addressed. I am always happy to see her for my child's care.
I was there for my 2.5 year old sons well visit & a shot appointment for my 4 year old daughter The doctor flew in and out and seemed to be in a rush... Funny considering I spend over 2 hours waiting to see her
All the staff over there are excellent, I really appreciate it
We normally see any doctor at this office that has an open spot for my daughter's ADD medicine check up. We have had no problems with any of the doctors in this office. We are very pleased with everyone in this office. Very kind, very professional people at this office.
Dr. Bigelow is great - she always takes enough time to answer any of our concerns and questions and is thorough with her assessment of our little one and her responses to our concerns. Never makes you feel like any question you ask is silly. She is always smiling and happy - very contagious - which is great when I come in with concerns!
We are so glad we switched to Mrs. Bigelow for our son's 3-month routine ADD med-check appointments. She is always very prompt (little wait time even with late afternoon appointments) and super friendly and great interaction with our kids. We know ask for her specifically for all appointments of both our kids -- routine or sick.
this provider was very courteous and caring.
Dr. Bigelow is very courteous and caring.
Dr. Bigelow went above and beyond and made a sick visit enjoyable!
I love Bellevue Peds! My kids have been going to this office since they were born, and they are wonderful!
Both my daughter and I liked Dr. Bigelow. We would ask for her specifically the next visit.
Dr. Bigelow was amazing! She definitely went above and beyond to make sure our son received the care necessary. This was the first time we saw her, but were so pleased with how she responded to our immediate needs. Joyce is an amazing nurse and is always pleasant and concerned about her patients.
There is nothing bad to say about Dr Sheila M Bigelow. She is an amazing doctor
Dr. Bigelow was great. She is very kind and thorough and makes sure we have everything we need at the end of the visit!
She was awesome! This was my first time seeing her, and she was very friendly and made me feel very comfortable. She spent more time evaluating me than I expected and she answered all of my questions thoroughly.
I have always been pleased with this office. Every time I come in whether its by appointment or for a walk in sick visit my children have been seen within 15mins of arrival. That doesn't happen in most offices. My last visit was definitely my best experience with Dr. Bigelow. I definitely appreciate the way she communicated with me about my son and his needs. I also appreciate the Nurse Dana. They were both amazing. I love this office and would recommend it to anyone. thank you
Dr. Bigelow is a professional, kind, thorough and intelligent physician. My 12 year old daughter was comfortable talking with Dr. Bigelow about an uncomfortable health topic. Many thanks!
My experiences at Bellevue Peds has always been thorough and informative. The staff at the desk are very friendly and nice every time I visit.
we have always been pleased seeing the doctors here. Dr. Bigelow has been personally great and very knowledgeable in any questions I've asked with all of my kids appointments.
Love Dr Bigelow!!! She is truly the best
The staff at this office ranks superior. My children have been treated here since we moved to PA in 2012.
Dr. Bigelow is wonderful:-) Both of my girls love seeing her.
Everyone at Bellevue Peds are AWESOME,
Dr Bigelow is an excellent Doctor. we had seen her once before and she always answers my questions and explains things to me.
This is the first time we had an appointment with Dr Bigelow, my son has been a patient with Bellvue Peds since birth 13 1/2 years ago. She was excellent and I will definitely request to see her again.
Absolutely love Dr. Bigelow! She is fantastic and is very patient with my 18 month old son. We try to schedule with her for every appointment.
This doctor was very thorough, patient, knowledgeable, and had excellent bedside manner. I am going to try to schedule with her for well visit because of how impressed I was with her handling of my daughter. You can tell she enjoys her job and truly cares for children.
Dr. Bigelow and RN Joyce were awesome. we must have had the last appointment of the day and we were there until almost 6pm. They didn't rush thru the appointment and that gave me comfort. I love the staff there and last night was the perfect example why we choose to drive from New Castle to Cranberry for our kids care!
The doctor was very kind and did very well with my child even though she was upset during the visit
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.